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Hotel Gran Bilbao

4.0 star property
Upscale riverfront hotel, walk to Diocesan Museum of Sacred Art
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Gran Bilbao

Suite, Jetted Tub | View from room
Front of property
Down comforters, in-room safe, desk, blackout drapes
Daily buffet breakfast (EUR 20 per person)
Double Room, Mountain View
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
Indalecio Prieto Hiribidea, 1, Bilbao, Vizcaya, 48004
  • Popular LocationPlaza Nueva19 min walk
  • Popular LocationPlaza Moyua6 min drive
  • Popular LocationGuggenheim Museum Bilbao6 min drive
  • AirportBilbao (BIO)17 min drive
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Room options

View all photos for Suite, Jetted Tub

Suite, Jetted Tub

Suite, Jetted Tub

Highlights

Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
Free cribs/infant beds
TV
Down duvet
  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, City View (Urban Style)

Double Room, City View (Urban Style)

Double Room, City View (Urban Style)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for NEON ROOM

NEON ROOM

NEON ROOM

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double or Twin Room

Down comforters, in-room safe, desk, blackout drapes

Double or Twin Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, blackout drapes

Double Room Single Use

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 312 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Mountain View

View from room

Double Room, Mountain View

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room

Down comforters, in-room safe, desk, blackout drapes

Executive Double or Twin Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Triple Room, 3 Twin Beds

Premium Triple Room, 3 Single Beds

Premium Triple Room, 3 Twin Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the area

Bilbao

Hotel Gran Bilbao is located in Santutxu, a neighborhood in Bilbao, and is near the airport and on a river. Diocesan Museum of Sacred Art and Guggenheim Museum Bilbao are cultural highlights, while Plaza Moyua is a notable landmark. Museo Marítimo Ría de Bilbao and Maritime Museum are also worth visiting. Enjoy the great outdoors with skydiving, mountain biking, and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer.
Visit our Bilbao travel guideOpens in a new window

What's nearby

  • Ribera Market - 14 min walk
  • Plaza Nueva - 19 min walk
  • Plaza Moyua - 6 min drive
  • Guggenheim Museum Bilbao - 6 min drive
  • San Mames Stadium - 6 min drive

Getting around

  • Bilbao Miribilla Station - 3 min drive
  • Atxuri Tram Station - 9 min walk
  • Bilbao Airport (BIO) - 17 min drive

Restaurants

  • Restaurante Miren Itziar - 8 min walk
  • Al Asunto - 5 min walk
  • Gambrinus - 9 min walk
  • Bar restaurante Santutxu 15 - 10 min walk
  • The Lion's Tavern - 9 min walk

About this property

Hotel Gran Bilbao

Upscale hotel near Plaza Moyua
Located close to Diocesan Museum of Sacred Art and Guggenheim Museum Bilbao, Hotel Gran Bilbao provides laundry facilities, car rentals on site, and a gym. Be sure to enjoy a meal at Restaurant Hotel, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A TV in the lobby, tour/ticket assistance, and an electric bike charging station
  • An elevator, bicycle tour information, and a ballroom
  • Guest reviews give good marks for the breakfast, helpful staff, and walkable location
Room features
All 202 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Art supplies and free infant beds
  • Bathrooms with bidets and tubs or showers
  • Wardrobes/closets, heating, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 17 per day)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A restaurant

Restaurants on site

  • Restaurant Hotel

Things to do

  • Bicycle cleaning area
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (19,375 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Ballroom
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 17 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number H.BI.01233

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Bilbao Gran Hotel
Gran Hotel Bilbao
Hotel Gran Bilbao Sercotel
Hotel Sercotel Gran Bilbao
Sercotel Bilbao Gran
Sercotel Bilbao Hotel
Sercotel Gran Bilbao
Sercotel Gran Hotel Bilbao
Sercotel Hotel Bilbao
Sercotel Gran Bilbao Hotel Bilbao
Hotel Sercotel Gran
Sercotel Hotel Gran
Hotel Gran Bilbao Hotel
Hotel Gran Bilbao Bilbao
Hotel Gran Bilbao Hotel Bilbao

Frequently asked questions

Is Hotel Gran Bilbao pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Gran Bilbao?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Hotel Gran Bilbao on Jun 9, 2024 start from CA $120.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Gran Bilbao?

Self parking is available for EUR 17 per day.

What time is check-in at Hotel Gran Bilbao?

Check-in start time: 2 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel Gran Bilbao?

Check-out is at noon.

Where is Hotel Gran Bilbao located?

Located in Santutxu, this hotel is 0.4 mi (0.6 km) from Diocesan Museum of Sacred Art and within 3 mi (5 km) of Plaza Moyua and Guggenheim Museum Bilbao. Atxuri Tram Station is 9 minutes by foot and Basarrate Station is 9 minutes.

Hotel Gran Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1004 reviews" "
Rating 8 - Good. 349 out of 1004 reviews" "
Rating 6 - Okay. 60 out of 1004 reviews" "
Rating 4 - Poor. 15 out of 1004 reviews" "
Rating 2 - Terrible. 7 out of 1004 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Alejandro, San Antonio

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

BO KAY

Travelled with partner
Disliked: Staff & service
Poor service, unpleasant strong fragrance in reception and hallways which gave us a headache. Didn’t feel like a four star hotel, 3 at best. Rooms and particularly bathroom watching not cleaned well. We were taken aback when we were provided with a disabled room upon early check-in without being informed beforehand. We absolutely understand and respect the necessity of accessible rooms for guests in need, and we would have been more than willing to wait for a standard room if necessary. However, it was disappointing that the staff did not communicate this to us beforehand.
Stayed 3 nights in Apr 2024

8/10 Good

Colin, Mill Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a good bar in the lobby and a decent restaurant. The room was spacious and clean but lacked in interior decorating - a couple of pictures on the walls was about all. The biggest downside was that the room was hot at night as, like others we encountered on this trip, they had the heat on with no option for air conditioning. The explanation that the AC is programmed to start in mid May is weak as there have been consistent heat waves in February and April. If you are driving to the hotel and need to drop off your rental car at the airport my recommendation is to drop off your bags with the concierge, leaving the car on the small concrete apron near the front door for a few minutes, then check in when you return from the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Santiago Agustin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Apr 2024

10/10 Excellent

FREDRIC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is modern and spotlessly clean. Room was large and bed very comfortable. Restaurant offers fantastic breakfast buffet, best I've ever seen. Overall, the best hotel experience I've ever had.
Stayed 6 nights in Apr 2024

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Woke up after the first night covered in hair, someone else's hair. How utterly disgusting that they didn't clean the bedding. Solo traveller so of course they stuck me right by the lift, must be a hotel rule, they all do it. Was give two single beds (for one person?!?!?!) Instead of a double. Insulting. The whole hotel feels hollow and unwelcoming. Really disappointed and no where near worth the money I paid Desk staff were kind and helpful, the hotels only saving grace.
Stayed 2 nights in Apr 2024

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encanto por su comodidad, su limpieza, su servicio de restaurant y su bar. su atencion en fontdesk fue un poco apurada, se ve que estaban muy saturados, pero siempre me resolvieron lo que pedi.estoy muy agradecido y si volveria a este hotel.
Stayed 6 nights in Mar 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were overcome by cigarette smoke smell when we opened the room door. I immediately went to the front desk and aked for another room which they happily provided. We really enjoyed the hotel. The only negative was when just now for this review we were asked how we were treated as Expedia VIP's. What? We were unaware that we qualified for that benift. What does that even mean? Did we miss a benefit because we were unaware?
Stayed 2 nights in Apr 2024

6/10 Okay

MARCO, SPRING

Stayed 1 night in Mar 2024