View from property

Reviews of Cinnamon Bey Beruwala

4.5 out of 5
Cinnamon Bey Beruwala
Moragolla Beruwala, Beruwala

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 113 reviews" "
Rating 8 - Good. 46 out of 113 reviews" "
Rating 6 - Okay. 9 out of 113 reviews" "
Rating 4 - Poor. 7 out of 113 reviews" "
Rating 2 - Terrible. 5 out of 113 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

halim

Stayed 9 nights in Aug 2022

2/10 Terrible

Christopher

Stayed 2 nights in Dec 2021

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W
Stayed 7 nights in Nov 2021
Response from Lashanthan G on Nov 28, 2021
Dear Samuel, Greetings from Cinnamon Bey Beruwala. Thank you for the complimentary review and we are delighted to have provided you a memorable stay. We hope to see you again soon to delight you with our new and improved offerings and service. Until next time, stay safe. All the best. Cheers Thank You Lashanthan G Assistant Manager Ops

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. Four different restaurants and multiple bars. Didn't need to carry any cash or cards. Charged everything to the room and then you pay at check-out. However, we felt that some of the rooms needed to be updated. The style of most rooms included wall tiling which looked old and dingy. These tiles were also around the head of the bed and no head board, so sleeping by the dirty, old tiles, didn't settle well with us. After talking to management about a couple other grievances as well, they were able to find us a new room the next day which was an upgrade to deluxe. With our new room we received complimentary access to the private lounge which included high tea in the afternoon and cocktail hour in the evening (all complimentary) plus access to the private deluxe pool. We spent 3 nights there total.
Stayed 3 nights in Mar 2020

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Way to Close The Trip
The property was well organized and had a lot to offer. Three restaurants, two pools, a gym and direct access to the beach. The staff was very accommodating and allowed us to have a late check out of 2pm on the last day and also allowed use the property’s facilities after our checkout as our flight was late in the evening which was greatly appreciated. The food was good and had a lot of variety and the rooms were spacious and well maintained. The evening entertainment wasn’t groundbreaking but it was a nice touch and created a decent atmosphere for the evening. Overall it was a good stay and a great value for our money.
Stayed 2 nights in Feb 2020
Response from Suraj N on Feb 13, 2020
Dear Stephon, Thank you for taking the time to share a detailed review of your experience with us at Cinnamon Bey Beruwala. We are delighted to read that you had enjoyed the Location, well maintained and spacious rooms, friendly staffs and varieties of food. Our team work very hard to deliver an exceptional service for our guests, and it is always truly encouraged to be recognized for all of our efforts. Thank you for your very kind words, and we look forward to welcoming back soon.

8/10 Good

Meeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly staff and great choices of cuisines. Rooms are spacious and comfortable with endless ocean views! Thoroughly enjoyed our 2 night stay.
Stayed 1 night in Jan 2020
Response from Suraj N on Feb 12, 2020
Dear Meeth, We are delighted to learn that you had an amazing stay with us and appreciated our facilities, location, choice of cuisines and friendly staff. We look forward to seeing you again soon!

8/10 Good

Al, Jeddah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best buffets in all of Sri Lanka, dont miss out on the afternoon tea it was one of the best we had experienced in the world. Next to a beautiful public beach. The staff where all so accommodating and went beyond all expectations to make our stay memorable.
Stayed 2 nights in Jan 2020
Response from Suraj N on Jan 22, 2020
Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Bey Beruwala. We are pleased to learn that you had a wonderful time. On behalf of the entire team, we thank you for your kind patronage and we look forward to have the opportunity of welcoming you back in the near future.

6/10 Okay

Michael A

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Suraj N on Jan 22, 2020
Dear Michael, Thank you for sharing your feedback following your stay at Cinnamon Bey Beruwala. It was a pleasure to have you with us. We strive hard to maintain the highest level of standards that we promise. We take your constructive feedback positively to enhance our self to provide you a best possible experience at Cinnamon Bey Beruwala on your next visit.

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Suraj N on Jan 22, 2020
Dear Oliver, Thank you and would be our pleasure to welcome you back at Cinnamon Bey Beruwala. .

10/10 Excellent

emil, Beirut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort is Excellent.. Great big breakfast buffet, the pool is great, the staff very friendly and helpful. The room very comfy and the room service as well very convenient. Would definitely recommend staying in this resort.
Stayed 2 nights in Dec 2019
Response from Suraj N on Jan 22, 2020
Dear Emil, Thank you for choosing Cinnamon Bey Beruwala and giving us a perfect rating with regard to your recent stay. We are truly delighted to learn that you had an amazing and relaxing experience. We would be pleased to have another opportunity to welcome you back in near future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
They have some KIDS activities which gets closed by 6.30 PM. and then the kids have nothing to other than watching the smokers or the drinkers. I told the Manager but he did not extend his services. For the steep price this is not worth for kids. They had a restaurant where I found a POOL Tables when I asked him said its only for Deluxe Room Members. When I told him I would like to play. He said its 25$ Entry for Non-Deluxe Members only for that Restaurant. So when you see amenities as POOL TABLE do not take it since it is not for
Stayed 2 nights in Sep 2019
Response from Kasun on Sep 29, 2019
Dear Guest, Thank you for writing to us following your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for the inconvenience caused during your stay with us. Your comments pertaining to the Kids club and access to play pool table are noted and will certainly be taken on board as an area of improvement. Please note that, kids club opens on daily at 08.00Am to 06.00Pm. According to your request of opening the kids club during the night, was not possible as the kids club attendant need to be available and we needed to ensure the safety of your kids. However, we managed to arrange some face painting with the assistance of our lifestylists in order to engage with your kids with some activities at the same time. Furthermore, there are series of offerings for the guests who stayed in our Deluxe rooms and Suite rooms. Pool table and the Lounge also part of their package and the access can be given for the guests who are entitled for the package. While thanking you again for your comment, we hope that we can welcome you back for a more memorable stay. Thank you, Kasun Hennayaka

6/10 Okay

Huzefa

Its a good hotel but not that great
Its a good hotel but not that great
Stayed 2 nights in Sep 2019

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont pay for an ocean view room
Paid for an ocean view room however don't waste your money as the view is no different to the garden view, just one level above them. it's a 4-star hotel only, lovely staff generally. You need to ask for the robes slippers as they don't come in the room as advertised. Breakfast is huge and food options are plentiful.
Stayed 1 night in Mar 2019
Response from JohnKeells on Jun 17, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

FAHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Was An amazing stay. Staff joyful and professional. Location perfect , beach, garden, facilities, food , dinner and breakfast. Pool in huge. Morning activity in the pool was cool. But small issue staff in the restaurants should pay more attention for the guests instead of having side private conversation and playing with the mobiles phone .
Stayed 3 nights in Apr 2019
Response from IndikaD on Apr 12, 2019
Dear Guest, Our sincere thanks for a very encouraging review shared and we are pleased to learn that you had enjoyed the stay very much! Our heart-felt gratitude for recommending us to our future guests, too! Your comments for consideration are carefully noted & we look forward to seeing you back in the future!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely five star hotel
Booked only for two nights, but immediately extended our stay for two more nights. First time we stayed here and we loved the hotel but the highlight was the ability to swim safely in the bay surrounded by the reef. Will definitely recommend to others.
Stayed 2 nights in Mar 2019
Response from JohnKeells on Mar 25, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maz, UK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We found our stay at Cinnamon bey Beruwala extremely pleasant. The staff members were always helpful and made us feel welcome straightaway. The hotel itself was beautiful, and the location was perfect. We would throughly recommend anybody looking for a relaxing holiday with an unforgettable Sri Lankan experience, to visit this hotel! ☺️
Stayed 6 nights in Mar 2019
Response from JohnKeells on Mar 25, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent relaxing experience. Staff are very helpful and friendly. GM Mr Mike makes a point to meet and greet his guests, a very nice touch. We stayed in a Delux room which was well worth it. Afternoon tea and sundown cocktails brilliant. We were lucky enough to have Executive Chef Julinda take us on a fish market experience and we had a Sri Lankan cooking class with a Master Head Chef Marlin, amazing and treated us as royalty. We also were very privileged to visit the hotel professional kitchens, amazing standards of cleanliness and organisation. Hats off to all Chef's to how you pull off the meals - all very tasty and delicious. We would like to make a special mention to Sankani, the Story Teller - thank you for looking after us. Would definitely visit again.
Stayed 9 nights in Mar 2019
Response from JohnKeells on Mar 25, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prestine resort stay at a beautiful resort
Architecturally elegant building with a giant pool plus the ocean a 100ft away from the hotel.
Stayed 2 nights in Feb 2019
Response from JohnKeells on Mar 7, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Feb 2019
Response from JohnKeells on Feb 27, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from JohnKeells on Jan 29, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Nilka

Security tried to treaten and Intimidate guest
Security tried to Intimidate my friend from coming to visit me it was truly disgusting and there was zero apology from the management of Cinnamon despite many complaints ! Appalling , soiled the entire experience
Stayed 2 nights in Jan 2019
Response from IndikaD on Jan 30, 2019
Dear Nilka, Thank you for choosing to stay at Cinnamon Bey, Beruwala and providing your honest feedback. We are indeed concerned if we came short of meeting some of your expectations and rest assured that each comment is reviewed with all the related management of the concerned teams and investigated in detail for process and product rectifications where ever possible. The experience you described is not characteristic of the level of service our associates strive to deliver. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Please rest assured that all your valuable comments have been taken up very seriously. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. We do hope that you will give us the opportunity of welcoming you back, and amending your latest views, in the not too distant future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive vibes of the place Will visit again for longer stay
Stayed 1 night in Jan 2019
Response from JohnKeells on Jan 20, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good breakfast buffet. Go for the deluxe rooms as they have access to a private pool plus free high tea and happy hour service.
Stayed 2 nights in Dec 2018
Response from IndikaD on Jan 3, 2019
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your recent stay at Cinnamon Bey, Beruwala. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.

8/10 Good

Yas, Lancashire. U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent large pool and poolside area. Breakfast was good
Stayed 4 nights in Dec 2018
Response from IndikaD on Jan 3, 2019
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your stay at Cinnamon Bey, Beruwala. We are delighted to know that you enjoyed your stay with us. We eagerly look forward to welcoming you back at our resort for yet another memorable stay.

6/10 Okay

Verified traveller

Liked: Cleanliness
I was given the worst possible room so far away from main stream
Stayed 3 nights in Dec 2018
Response from IndikaD on Jan 3, 2019
Dear Guest, Thank you for sharing your review on Expedia following your recent stay with us. We sincerely apologize for the experience you had with us which was below your expectation during your stay. We do take constructive feedback seriously and we sincerely regret that certain areas, especially the highlighted areas did not meet your expectations. Thank you for taking time to write to us and we certainly hope to have you with us again.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bedrooms are very shabby. Some lights not working /drawer under sink needed repairing. We paid £256 a night and bedroom in no way met expectations for this price communal areas all great but felt retreating to bedroom was such a contrast.
Stayed 3 nights in Dec 2018
Response from IndikaD on Dec 21, 2018
Dear Guest, Thank you for sharing your review following your recent stay with us. Constructive criticism is always appreciated as it helps us to better our product and service offerings, so we thank you sincerely for sharing your honest feedback which is deemed invaluable to us. We will certainly be considered as areas of improvement. Whilst thanking you for sharing your feedback with us, we certainly hope to have the privilege of welcoming you back at our resort for a more memorable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service ... will definitely go back.
Stayed 2 nights in Oct 2018
Response from Indika D on Oct 14, 2018
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for giving us a five-star rating. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Bey, Beruwala an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. Thank you once again for choosing our hotel for your stay and we do hope that we will have the chance of serving you again. We value your patronage.

6/10 Okay

Ali

Disliked: Property conditions & facilities
not bad for a 3 stars hotel
Location is ok. good facilities but hotel needs a bit of renovation. more like a 3-4 stars hotel and definitely not 5!
Stayed 4 nights in Aug 2018
Response from IndikaD on Sep 4, 2018
Dear Ali, We thank you for sharing your review following your recent stay with us. Constructive criticism is always appreciated as it helps us to better our product and service offerings, so we thank you sincerely for sharing your honest feedback which is deemed invaluable to us. We will certainly consider them as areas of improvement. Whilst thanking you for sharing your feedback with us, we certainly hope to have the privilege of welcoming you back at our resort for a more memorable stay.

10/10 Excellent

Indunil, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,good choice of food and rooms,we had a good time
Stayed 1 night in Aug 2018
Response from IndikaD on Sep 4, 2018
Dear Indunil, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your stay at Cinnamon Bey, Beruwala. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality. We eagerly look forward to having you with us again.

10/10 Excellent

Lakshya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from IndikaD on Sep 4, 2018
Dear Lakshya, Greetings from Cinnamon Bey, Beruwala. We would like to thank you for writing an encouraging review regarding your recent stay at Cinnamon Bey, Beruwala. We are glad that you had an enjoyable experience at Cinnamon Bey and indulged in the facilities on offer in totality. We appreciate the sentiments expressed and we do hope that you will continue to patronize us. It would be a pleasure to welcome you again soon.

8/10 Good

Dhrubadeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from IndikaD on Sep 4, 2018
Dear Dhrubadeb, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your recent stay at Cinnamon Bey, Beruwala. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Report
No beach activities, chairs on the beach
Stayed 3 nights in Jun 2018
Response from IndikaD on Jul 4, 2018
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for sharing your feedback following your stay at Cinnamon Bey, Beruwala. We are indeed pleased to know that you enjoyed your stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Disappointing experience but good VFM
This was our first stay at Cinnamon Bey. The overall experience we had , did not live up to the standard of a Cinnamon Hotel. However good VFM for the rate we paid. Thanks
Stayed 1 night in Jun 2018
Response from IndikaD on Jun 23, 2018
Dear Guest, Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back at our Hotel, for a stay that we guarantee, will be memorable.

8/10 Good

kruti, mumbai

Liked: Property conditions & facilities, room comfort
Nice hotel
Nice property overall spacoius n pleasant. Swimming pool n the lobby area is good.
Stayed 2 nights in May 2018
Response from IndikaD on May 25, 2018
Dear Kruti, Greetings from Cinnamon Bey, Beruwala. Thank you very much for the review posted following your stay and for making a tempting one for the readers. We are so glad that you have enjoyed the stay with us. Please do visit us again for better moments and experiences of your life. All the best!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel next to sea
staff was frindly, only two issues small gym and no suna.
Stayed 5 nights in Mar 2018
Response from IndikaD on Apr 9, 2018
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for sharing your feedback following your stay at Cinnamon Bey, Beruwala. We pleased to know that you had a pleasant stay with us. We hope our products and services were adequate to keep you satisfied. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a beach break before heading home
This is a beachfront hotel which we used for a rest following our exploration of the island. We were originally given a ground floor room at the far end of the hotel with no sea view. We complained and after one night were given a 2nd floor room with a full and breathtaking sea view. Both of these rooms were classified as 'limited sea view'. The hotel is mainly used for coach trips stopping off for a single night and is obviously catering for these groups. The buffet restaurant is certainly not relaxing and becomes rather boring after a couple of nights. The a la carte restaurants did not offer a good alternative if you had already paid for a meal plan and were expensive to use on top of a meal plan. There are some options along the beach for lunches but no options to walk to after dark for dinner. The hotel puts on some form of entertainment each evening but the bar area is small and not air conditioned - there are also some hungry mosquitoes in this area so its not an ideal place to 'chill'. The pool is lovely and plenty of sunbeds. If you leave the resort and turn left you can have a good walk down a beautiful beach.
Stayed 6 nights in Feb 2018
Response from IndikaD on Mar 7, 2018
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for sharing your feedback following your stay at Cinnamon Bey, Beruwala. We are indeed pleased to know that you enjoyed your stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay.

10/10 Excellent

Shubhankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must visit resort in Srilanka.
Resort was excellent. The pool and beach were awesome. The staff was really helpful and they arranged one Cake and delivered it at 12 midnight as it was my anniversary on the day i stayed. Rooms were very spacious and all the rooms have beach view. Balcony was equally good. I must say that this is the best hotel chain in Srilanka. Cheers
Stayed 1 night in Feb 2018
Response from IndikaD on Feb 26, 2018
Dear Shubankar, Greetings from Cinnamon Bey, Beruwala. Thank you very much for the review posted following your stay and for making a tempting one for the readers. We are so glad that you have enjoyed the stay with us. Please do visit us again for better moments and experiences of your life. All the best!!!

10/10 Excellent

Dheeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and courteous staff. Awesome location. Well maintained property.
Stayed 2 nights in Jan 2018
Response from indika on Jan 4, 2018
Dear Dheeraj, Greetings from Cinnamon Bey, Beruwala. Thank you for giving us a five-star rating. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Bey, Beruwala an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. Thank you once again for choosing our hotel for your stay and we do hope that we will have the chance of serving you again. We value your patronage.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Indika on Jan 4, 2018
Dear Guest, Greetings from Cinnamon Bey, Beruwala. We thank you for sharing your feedback following your stay at Cinnamon Bey, Beruwala. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay.

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Nice hotel in Beruwala
Stayed 1 night in Nov 2017
Response from GMBEY on Nov 28, 2017
Dear Guest, Thank you for the five star rating based on your recent experience at Cinnamon Bey. We are delighted that you had an enjoyable stay.Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.

10/10 Excellent

Kosala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay not to forget!!
Excellent!!
Stayed 1 night in Jun 2017

10/10 Excellent

Essam

Liked: Property conditions & facilities, room comfort

8/10 Good

faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shrirang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ...except the neighbourhood

8/10 Good

Avinash

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Access to the private beach is perfect. Great pool and great breakfast.

10/10 Excellent

Chaitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay at Cinnamon Bey
The hospital went out of their way to make our early check in comfortable

6/10 Okay

M, London

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Improvements required
Staff were not as friendly or attentive as they could have been. Had to ring room service several times to remind them to being me an iron. Food order was wrong twice. Had requested child bed in room prior to arrival but this hadn't been done.

8/10 Good

Eamonn, Ireland, Living in India

Liked: Staff & service, room comfort
Enjoyable, relaxing stay
A nice and perfectly enjoyable hotel. Staff were very friendly and helpful. The pool areas were great. I was to call out some minor negative points, the rooms looked like they may have had one season too many without a refresh (many bumps, knocks, scrapes, missing hairdryers, irons) and the location is not walking distance to any village/town centre meaning that without local transport, your only dining options were the hotel itself. Positives definitely outweighed negatives, but a refresh would help swing the balance further.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its overall a value for money Hotel !! Friendly...
Its overall a value for money Hotel !! Friendly staff and close to beach...