Ratings based on 6,054 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Apr-2017
Had a lovely time. Staff were good. Room brilliant. Very central for all attractions. Food good.
5out of 5
Recommended
for Couples
by A verified traveller fromglasgow

Great location

Posted 22-Apr-2017
Pros: although we had managed to get a good deal on our booking we were given a choice of room etc
Cons: nothing as far as we are concerned
Location: see above
We arrived home yesterday 21/04/17 after a 4 night stay . 10 minutes walk from Alexanderplatz rail station . 5 minutes from Berliner Dom and Museum Island . We were well looked after , staff we encountered were helpfull and courteous We would recommend this hotel to everyone. On arrival we were given a choice of room (ie outward looking on to the street or inward looking onto the aquarium ) a no brainer for us , the aquarium is better than any tv As for Berlin itself , 'what a place' we were there for 4 nights [not long enough) We hope to go back to see things we missed this time .
5out of 5
Recommended
for Everyone
by A verified traveller

Fantastic location, room and view!

Posted 22-Apr-2017
Fantastic location close to lots of cafes, restaurants and bars, as well as plenty of museums, the TV tower and transport. The check in and check out service was very quick and easy and the room was cleaned spotless everyday. We had an incredible view of the hotel's famous fish tank - I highly recommend requesting an AquaDome view before you arrive!
5out of 5
Recommended
for Everyone
by A verified traveller fromSheffield Yorkshire Wngla

Excellent hotel

Posted 21-Apr-2017
Perfect location for all the sights. Hotel excellent with friendly helpful staff. Booked a business room with breakfast. Room on 5th floor with balcony overlooking the river and cathedral. Breakfast was 5* for choice and quality. Would definitely recommend this hotel.
5out of 5
Recommended
for Everyone
by A verified traveller fromU K

Short stay in Berlin

Posted 21-Apr-2017
Excellent hotel, clean and friendly. The HEat Restaurant in the Hotel was also excellent quality and value for money
5out of 5
Recommended
for Everyone
by A verified traveller

Ideally located.

Posted 19-Apr-2017
Pros: It was clean and comfortable.
Location: Within walking distance of Alexanderplatz so easy access to all public transport, restaurants and hop on hop off tours.
Berlin a city steeped in history makes this hotel a good base to explore from.
Comment from Hotel Management
20-Apr-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Thank you so much for your review and many kind words. We look forward to welcoming you back soon. Best wishes, Stefanie Korte, Guest Experience Manager
5out of 5
Recommended
for Everyone
by A verified traveller fromVirginia

Great location

Posted 17-Apr-2017
Pros: The aquarium did not disappoint really enjoyed the view from our little balcony window.
Cons: Bathroom needed updating.
Location: The museum of German History a short walk away and was very interesting.
Great location can get a bus straight from the airport. The museums are just a short walk away and the public transport in Berlin is really good. Aquarium superb, a delight to look at especially from your room. Room clean but did not like the way the bathroom door moved in two directions. Bathroom a little tired looking but the rest of the room and hotel very clean and modern looking. Restaurant wonderful, really enjoyed the food and the staff were excellent.
Comment from Hotel Management
19-Apr-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Thank you REG for your lovely and detailed review. This helps us as well as other travellers as they get a good idea of where we are and how easy it is to get around. We hope to welcome you back soon. Kind regards, Stefanie Korte, Guest Experience Manager
5out of 5
Recommended
for Everyone
by A verified traveller fromSydney

Great hotel close to the university and Old Town

Posted 17-Apr-2017
Good hotel. Large well equipped rooms. Friendly helpful staff. Close to the Uni, museums and Old Town.
Comment from Hotel Management
19-Apr-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Thank you so much Bill. We love your review and compliments and hope to welcome you back soon. Kind regards, Stefanie Korte, Guest Experience Manager
4out of 5
Recommended
for Everyone
by A verified traveller fromAtkins

Lovely hotel in a great location

Posted 17-Apr-2017
Had a lovely stay at this hotel. I requested a room overlooking the gigantic fish tank which they accommodated. This was a highlight and would strongly suggest you try and get a room as it was amazing to look at and see people swimming in it feeding the fish. Rooms very clean and spacious.
Comment from Hotel Management
19-Apr-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Thank you so much Jane. We are happy to read you enjoyed your stay and view overlooking the aqauarium and we hope we can welcome you back to our hotel soon. Kind regards, Stefanie Korte, Guest Experience Manager
5out of 5
Recommended
for Everyone
by A verified traveller fromLondon

Very nice hotel

Posted 17-Apr-2017
Pros: The staff are lovely, very friendly and helpful. The rooms are a good size and very clean and tidy.
Cons: The reception area is a little cramped when people stop to look at the fish but I'm being really picky....
Location: Great location, within walking distance of many sights and attractions. It is next to the Museum Island, buses trams and trains are nearby
This is a very nice hotel. We didn't eat dinner there but there is a restaurant and nice bar with friendly staff. The aquarium is an attraction in itself.
Comment from Hotel Management
19-Apr-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Thank you Rosie for such a lovely review. We are happy to read you enjoyed your stay and cannot wait to welcome you back soon. Kind regards, Stefanie Korte, Guest Experience Manager