Ratings based on 5,988 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromLondon

Great location. Very central, next to river.

Posted 24-Mar-2017
Pros: Staff, ambience, location, comfort and of course the giant aquarium!
Cons: Room could be cooler and mistress protector must have been water proof as made sleeping very hot.
Location: Lots to do, central for ever thing and walking distance from station so great when getting train from schonefield airport.
The staff here were excellent. Great check in and concierge service. Ate in restaurant one evening, food delicious. Room lovely, only minus that room a bit warm not helped by mattress protector. Great location.
5out of 5
Recommended
for Everyone
by A verified traveller

Good hotel and very central to sites of Berlin

Posted 23-Mar-2017
Pros: as above
Location: Central and easy walking distance of sites
Stayed 3 nights, comfortable rooms. Very substantial breakfasts. Very expensive drinks.
Comment from Hotel Management
23-Mar-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Thank you so much for your positive review and compliments. We hope to welcome you back to our hotel soon.
5out of 5
Recommended
for Everyone
by A verified traveller fromNorth East, UK

Excellent hotel, good position beside Berliner Dom

Posted 19-Mar-2017
Pros: Friendly staff, location, comfortable rooms, style of hotel and the aquadom.
Location: Excellent central location opposite the Cathedral, museums, TV Tower, plenty of restaurants & cafes nearby, a 5 min walk to train station.
Enjoyed a lovely stay in the Raddison, a very nice well equipped comfortable room with gorgeous views overlooking Cathedral and river Spree. Staff were very friendly and helpful. Breakfast was very good with plenty of choice as was the restaurant. Hotel is in a superb location with plenty of attractions nearby and other areas of Berlin are easily accessible from the train station which is only a 5 to 10 minute walk. The Aquadom is an impressive sight and addition to hotel, loved the way the surrounding bar area is themed as the bottom of the sea with Lilly pads etc. Would recommend this hotel and if visiting Berlin again would definitely stay here.
Comment from Hotel Management
20-Mar-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Hi Deborah, thank you so much for your raving review - we couldn't have advertised ourselves better and cannot wait to welcome you back! Best wishes, Stefanie Korte, Guest Experience Manager
3out of 5
by A verified traveller fromlondon

Noisy, dark, unfriendly

Posted 18-Mar-2017
Had very bad sleep because of very noisy heating-cooling system and bathroom fan. You can't switch it off. In the room is quite dark ( aquarium view room) and unpleasant. No slippers, no robes. The atrium bar staff never even tried to return any change to us. Maybe they just think if you pay 15 euro for the 12 euro cocktail the remaining is their tips. I don't stay against the tips but prefer to leave it myself :) Also I had birthday on 16.03.17 during our stay - nobody in the hotel cares.
Comment from Hotel Management
23-Mar-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Dear maria, many thanks for taking the time to write a review about your recent stay with us and for sharing your impression of your visit. I am so sorry to read that there were several things which would not leave a positive feeling with you and can understand your feeling. I would love to talk about these matters with you and would like to ask you to get in touch with me to discuss these matters further. I look forward to hearing back from you. Kind regards, Stefanie Korte, Guest Experience Manager
5out of 5
Recommended
for Everyone
by A verified traveller fromlondon

Great hotel close to most things in Berlin

Posted 13-Mar-2017
Pros: The Fish Tank
Centrally situated with excellent transport links makes this hotel an brilliant base from which to see the majority of Berlin whilst staying in an area where there are numerous eating places to enjoy in th evenings. The hotel is a joy with a massive fish tank in the middle of the bar area where you can spend loads of relaxing time just watching them go round the tank
Comment from Hotel Management
15-Mar-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Hi Andy, many thanks for your review - we hope to welcome you back soon for some more relaxation time under the aquarium.
3out of 5
by A verified traveller fromlondon/Dublin

Good hotel but noisy

Posted 13-Mar-2017
Room clean and well organised. Nice but noisy bar. Good breakfast in comfortable dining area. Restaurant is comfortable but food not so great. Got in late on first night and were rushed out after a not good meal. Beautiful and massive fish tank. We asked for a room overlooking the tank and were given one. Couldn't stay in that room as the loud techno music from the bar was very noisy and uncomfortable. We were moved to another room on the outside (roadside) of building. This was better but could still hear the lower volume but constant piped music, which is in every corridor! There was a speaker directly outside our door. My wife complained and I think they turned it down in corridor on last night. Overall this is a good hotel if you don't mind noise but not for the noise sensitive!!!
Comment from Hotel Management
15-Mar-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Hi Ben, thank you so much for your detailled review and for sharing what you liked about your stay and where you think things could have been done differently. We hope to welcome you back in the future. Kind regards.
5out of 5
Recommended
for Everyone
by A verified traveller fromwashington DC

Posted 13-Mar-2017
Very nice hotel and not too expensive. Close to most tourist sights.
Comment from Hotel Management
15-Mar-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Thank you James for your review and for 5 stars! See you again soon, Stefanie Korte, Guest Experience Manager
5out of 5
Recommended
for Everyone
by A verified traveller fromU.K

Great hotel, central location

Posted 11-Mar-2017
The hotel staff were fantastic; so polite, so accommodating; the best we have encountered anywhere!
Comment from Hotel Management
11-Mar-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Thank you Jane! Our team is indeed super special, thank you for pointing that out! See you soon
5out of 5
Recommended
for Everyone
by A verified traveller fromBerlin

Central location.

Posted 10-Mar-2017
Would highly recommend this hotel. Breakfast was superb and the whole ombience of the hotel and its staff was second to none. Ths only Criticism is that the bar was quite expensive compared to other hotels I've stayed.
Comment from Hotel Management
11-Mar-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Thank you for your raving review and feedback. We hope to welcome you back soon
3out of 5
Recommended
for Everyone
by A verified traveller fromDubai

Good location

Posted 8-Mar-2017
Pros: location
Location: museum island
The hotel has a great location if you love museums as it is just right next to the museum island. Room is clean and comfortable but they don't provide complimentary drinking water or slippers.
Comment from Hotel Management
13-Mar-2017 by Stefanie Korte, Guest Experience Manager, Hotel Management
Thank you Wawa for your review. Next time you are with us, just give us a call and we will be happy to bring up whatever you need.