Ratings based on 5,013 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Tolles Hotel mit sehr freundlichem Personal

Posted 11-Feb-2016
Pros: Die Bar zum Ausspannen
Location: Mitten in Berlin, in unmittelbarer Nähe der Museumsinsel, mit dem Nikolaiviertel und den Hackeschen Höfen auch ein sehr schönes Stück altes Berlin
Hotel der Oberklasse in toller Lage, die Bar mit dem Aqarium ist sehenswert, freundliches und aufmerksames Personal
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Posted 10-Feb-2016
Great stay! The hotel is amazing. The rooms are spacious and comfortable. We had one overlooking the aquarium and it was just the best. Will only book here when returning to Berlin! It's so close to a lot of touristy things we wanted to see and do in Berlin as well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Feb-2016
Lovely hotel, stayed three days and although I didn't use many of the facilities, all staff I encountered were very polite
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Feb-2016
Schönes Hotel in Zentraler Lage.Freundliches Personal was immer Hilfsbereit war.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Feb-2016
Good location shame the swimming pool was closed. Lovely view from room and great fish tank. Brilliant breakfast!
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel right by Museum Island and the Dome

Posted 8-Feb-2016
Pros: Lovely 5* hotel.
Cons: N/A
Location: Right by the Berlin Dome, within walking distance (less than 10 minutes) from Alexanderplatz, Museum Island, and ~20 min on foot from Brandenburg Gate
Right by the Berlin Dome, within walking distance (less than 10 minutes) from Alexanderplatz, Museum Island, and ~20 min on foot from Brandenburg Gate
5 out of 5
Recommended
for Everyone
by A verified traveller from catania

Eccellente hotel in zona strategica

Posted 8-Feb-2016
Ottima accoglienza cech-in veloce personale Italiano molto preparato e disponibile
3 out of 5
Recommended
for Everyone
by A verified traveller from Hannover

Zentrales Hotel mit schöner Aussicht (Aquarium)

Posted 8-Feb-2016
Hotel ist zentral gelegen, gut für einen städtetrip, aber nicht zum Entspannen, da direkt vor der tür und im Foyer immer grosser Trubel. Zimmerausstattung leider schon ziemlich abgenutzt und sauberkeit ganz in Ordnung (abgesehn von den Haaren in der Badewanne und kaffeeflecken auf dem tisch). Restaurant sehr grosses minus, laut, mitarbeiter wirkten gestresst, geschmacklich leider nicht unser fall(pizza und indisch). Design und lage super. Vorallem die aussicht aus dem zimmer auf das Aquarium, einmalig. Zimmer gut isoliert, so dass man vom ganzen treiben im Foyer und Nachbarn kaum was mitgekriegt hat.
4 out of 5
Recommended
for Everyone
by A verified traveller

Well Located But Poor Staff Service

Posted 8-Feb-2016
The hotel is extremely well located. The Staff is not impolite. But not helpful as it should from a Hotel of this categuory. They cut explanations very short, while doing some other work, not being attentive to the question and not supportive in giving info about the city or directions. This is valid for at least 4 of the staff on the reception, we talked to.
4 out of 5
Recommended
for Everyone
by A verified traveller from nyc

Aquarium by the Museumsinsel

Posted 7-Feb-2016
Pros: Location Aquarium
Cons: Noise reduction Don't charge for ice, or provide ice machines
Location: Centrally located at Alexanderplatz. Next to Museumsinsel. Easy access to public transportation, including bus to airport
Great location next to Museumsinsel, and lovely aquarium. Pool was closed for renovation, but sauna and steamroom were nice. Techno music can be heard in the background, may be distracting late at night. Surprised about service charge for ice