Lieber Oscarvielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Justin BogdanskiFront Office Shift LeaderHotel MANI by AMANO

Lieber Benjamin,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns mit offenen Worten zu bewerten.Wir bedauern, dass Sie Ihren Aufenthalt bei uns nicht vollkommen genießen konnten und dieser nicht zu Ihrer Zufriedenheit war.Gern möchten wir Sie davon überzeugen, dass Sie sich bei uns rundum wohlfühlen können und hoffen auf ein Wiedersehen in Berlin.Entschuldigen Sie die Unannehmlichkeiten. Mit freundlichen Grüßen,Michael Sperrhake

Dear Olivia,It warms our hearts to read your positive comments about our staff and the efforts we made during the Berlin Marathon. Your kind words truly reflect our dedication to providing a memorable experience for our guests. It's a delight to know you found our gesture of providing accessories and refreshments for the marathon runners most kind. We are always eager to support and celebrate the achievements of our guests and we're pleased to hear that this added to your stay.Thank you once again for your lovely review. We eagerly look forward to your next visit at Hotel AMO by AMANO.Best Regards,Justin Bogdanski Front Office AgentHotel MANI by AMANO

Dear Guest,Your kind words about our staff's professionalism and courtesy have been well received. At Hotel AMO by AMANO, our team always strives to create a welcoming and helpful atmosphere for all our guests and it's heartening to know that we were successful in our efforts during your stay. Your feedback is truly valuable to us and we look forward to welcoming you back in the future. Best regards,

Dear Joanna,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

Dear Vincent,We regret to hear that your recent experience at Hotel AMO by AMANO did not meet your expectations. Our team is committed to providing the best possible service to our guests, and we apologize if this was not reflected during your stay.Concerning your comments about the speed of the elevator, we acknowledge that patience can sometimes be tested. Please be assured that our goal is to deliver a seamless experience for all our guests.We hope to have the opportunity to host you again in the future and provide you with the top-notch service that we are accustomed to providing.Best Regards,Justin BogdanskiFront Office AgentHotel MANI by AMANO

Dear Jacek and Joanna,We are delighted to read your positive review. It's wonderful to know you enjoyed your stay with us, appreciating our convenient location and comfortable amenities. We are particularly pleased that you found our staff to be nice and polite. Your comments about our parking facility are noted and we are glad that it was suitable for your needs. We look forward to welcoming you back at Hotel MANI by Amano. Your high recommendation is greatly appreciated.Kind regards,MichaelsperrhakeFront Office SupervisorHotel MANI by Amano

Dear PeggyThank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Justin BogdanskiFront Office Agent

Dear Darren,We are thrilled to hear that you appreciated our convenient location. At Hotel MANI by Amano, we take pride in providing easy access to numerous amenities for our guests. Your positive feedback is much appreciated. Kindest regards,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

Dear Gary,Your positive feedback warms our hearts. Delighted to learn that our well-designed rooms and friendly staff made your stay comfortable. It's also pleasing to know that the hotel's location added to your Berlin experience.We look forward to welcoming you back on your next visit.Kindest regards,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

Dear Rebecca,It's delightful to hear that you had a fabulous stay at Hotel MANI by Amano. We are truly gratified by your feedback, and it would be our pleasure to welcome you back for another exceptional stay.Best regards,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

Dear Jane,Thank you for your review. We are thrilled to hear that you felt welcomed and had an enjoyable stay with us. We strive to ensure our guests experience the best, and we appreciate that you found our location convenient for getting around. Thank you for choosing us and we look forward to welcoming you back soon!Yours sincerely,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

Dear Shelly,Thank you for bringing this to our attention. We value all feedback from our guests, as it helps us improve our services and facilities. We strive to provide an exceptional experience at Hotel MANI by Amano for all of our guests, and we apologize for the elevator not working well. Please know that we take all feedback seriously and are committed to providing a world-class experience.Yours sincerely,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

Dear Stephanie,Thank you for your lovely review!We are delighted that you enjoyed your stay at Hotel MANI by Amano and appreciate your kind words about our convenient location, comfortable rooms, and friendly staff. We are grateful to have had the opportunity to provide a comfortable and safe experience for you during your visit to Berlin. Thank you again for taking the time to share your comments with us.Yours sincerely,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

Dear Monty,Thank you for taking the time to share your feedback with us. We are sorry to hear that the elevator was broken during your last stay with us. At Hotel MANI by Amano, we strive to provide our guests with a comfortable and convenient stay. We apologize if this was not the case for you on your last day, and we appreciate your patience in such an unfortunate situation.Kindest regards Michael SperrhakeFront Office SupervisorHotel MANI by Amano

Dear Tracie,Thank you for taking the time to evaluate your stay with us in frank words.We regret that you were not able to fully enjoy your stay with us and that we were not able to arrange your stay to your satisfaction.We apologise for the inconvenience. This is not part of our standards.We would like to convince you that you can feel completely comfortable with us and hope to see you again in Berlin.Yours sincerely,Michael SperrhakeMANI Front Office Supervisor

Dear Dariusz,Thank you for taking the time to evaluate your stay with us in frank words.We regret that you were not able to fully enjoy your stay with us and that we were not able to arrange your stay to your satisfaction.We apologise for the inconvenience. This is not part of our standards.We would like to convince you that you can feel completely comfortable with us and hope to see you again in Berlin.Yours sincerely,Michael SperrhakeMANI Front Office Supervisor

Dear Mohammed,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

Dear Carey,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

Dear Traveler,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

Dear Steve,Thank you for your positive review. We are delighted to hear that you enjoyed our modern rooms and popular restaurant as well as the convenience of having onsite parking. At Hotel MANI by Amano, we strive to ensure that our guests experience a comfortable and convenient stay with us. We appreciate your feedback and look forward to welcoming you again in the future.Kindest regards Michael SperrhakeFront Office SupervisorHotel MANI by Amano

Dear Alastair,Thank you so much for your review! We are delighted to hear that you found our location convenient with easy transport links and good dining and bars nearby. We are especially pleased to know that you found our staff very nice and helpful. Cleanliness is a very important aspect of our hotel, so we are especially glad to hear that the room was spacious and clean. We appreciate your recommendation and we hope to have the pleasure of welcoming you back soon!Kindest regards Michael SperrhakeFront Office SupervisorHotel MANI by Amano

Dear Guest, Thank you so much for your wonderful review. We are very glad to see you had an anjoyable stay with us. Kind Regards from Berlin,Mae BalouchiFront Desk SupervisorMANI by AMANO

Dear Beth,Thank you for your honest review of Hotel MANI by Amano. We are glad to hear that you enjoyed the hotel's location and found the beds comfortable. We apologize for any noise disturbances caused by our event on Saturday night. It is our policy to ensure a peaceful experience for all our guests, so we strive to limit the events to Wednesday through Saturday nights. We understand it can be inconvenient when there is not enough natural daylight in the rooms and limited English channels on the TV, but we are thankful that you were still able to enjoy Netflix with the hotel's wifi. Thank you again for staying with us and providing your valuable feedback.Kindest regards Michael SperrhakeFront office SupervisorHotel MANI by Amano

Dear Barbara,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

Dear Cheryle, Thank you so much for taking the time to write a review of your stay with us at Hotel MANI by Amano. We are delighted to hear that you were pleased with our modern rooms and the abundance of choice for breakfast. We apologize for the inconvenience caused by the bar opening time, however, this is the norm in order to ensure our guests have a peaceful and undisturbed stay. We also appreciate your feedback on housekeeping - we will be sure to emphasize the importance of using 'Do Not Disturb' signs when desired. We are thrilled to hear that you would return again! Thank you again for your kind words. Kindest regards, Michael Sperrhake Front Office Supervisor Hotel MANI by Amano

Dear Lynne, Thank you for your kind words about our staff. We are pleased to learn that you enjoyed your stay with us at Hotel MANI by Amano. We strive to provide the best experience for all our guests and we thank you for taking the time to leave your feedback. Your review is greatly valued and we hope to welcome you back soon! Kindest regards, Michael Sperrhake Front Office Supervisor Hotel MANI by Amano

Dear Eilis,Thank you very much for taking the time to evaluate your stay with us with frank words.We are very pleased that you had a nice stay with us.We are very honoured by your positive feedback and we appreciate your satisfaction and praise for our Hotel design and location.We look forward to welcoming you again in the future.Yours sincerely,Michael SperrhakeMANI Front Office Shift Manager

Dear James,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Shift Manager

Dear Rodrigo,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Shift Manager

Dear Rasmus, Thank you for taking the time to rate your stay with us. We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future. With kind regards, Michael Sperrhake MANI Reception Shift Manager

Dear Liad, Thank you for taking the time to rate your stay with us. We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future. With kind regards, Michael Sperrhake MANI Reception Shift Manager

Dear Karen, Thank you for taking the time to rate your stay with us. We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future. With kind regards, Michael Sperrhake MANI Front Office Shift Manager

Dear Eran! Thank you for taking the time to rate your experience with us! We would love if you could share a bit further what points were not so positive as we wish to improve further, in order to provide each and every guest with the best possible experience. Sincerely, we hope to welcome you back in the near future! Best regards,

Thank you for your fantastic review! Please feel free to share further details with us, we would love to hear more from your experience, It was a great pleasure having you with us and we look forward to welcome you back in the near future. Best regards,

Dear Guest, Thank you so much for taking the time to submit your rating of the experience at MANI by Amano Group! We were extremly happy to see that you had a very good stay with us and would love to learn more from your stay if you care to share more details! Looking forward to welcome you back in the near future! Best regards

Dear Rasmus, Thank you so much for taking the time to rate Hotel MANI by Amano Group! We were thrilled to see that you had such a great experience with us and would love to know more, if you care to share it! Looking forward to welcome you back soon! Best regards,

Dear Tom (I assume) Thank you so much for taking the time to share your feedback with us! We are very glad to see that the breakfast and reception teams both met the high standards we strive for and also that your stay ended on a positive note. We do understand the installations' malfuctions can create frustating inconveniences and so I am happy to inform you that we have fixed the lift and we are also taking every measure to ensure that this does not happen again. Also I assure you that our carpets will be replace as unfortunately these ones, originally placed, did not age as well as we hoped for. We do wish to provide each and every guest with a memorable experience and learn from their experiences to improve! Hopefully we will be able to welcome you again in the near future and show you what Amano Group is truly all about. Best regards,

Dear Oytun, We are very happy to hear that you are pleased with your stay at Hotel MANI. We look forward to welcome you back soon!

Dear Patrick, Thank you so much for taking the time to submit such a detailed review. Note that we are taking your feedback into consideration to further improve our services and installations, as we thrive to provide our every guest with the most pleasant stay possible. Please accept our sincere apologies for the inconvenience you had to go through, while staying with us, and, if you are willing, we would like to be able to negotiate a solution or some sort of compromise, with you, in this regard. Finally, we very much hope you would give us a second chance at welcoming you, as we have a variety of Hotels from Amano Group, I am positive we will be able to find one that would suit your needs and expectations best. In case you accept our offer, we look forward to hear back from you. Best regards,

We are very happy to hear that you enjoyed your stay with us! Looking forward to welcome you back in the near future. Best regards,

Dear Traveler, Thank you very much for your great review. It is a pleasure to hear that you enjoyed your stay to the fullest. Wish you all the best and hope to see you soon