Reception

Reviews of Hotel Amadeus ROYAL Berlin

3 out of 5
Hotel Amadeus ROYAL Berlin
Mahlsdorfer Strasse 61a, Hoppegarten, Brandenburg

Reviews

6.6
Rating 10 - Excellent. 25 out of 204 reviews" "
Rating 8 - Good. 63 out of 204 reviews" "
Rating 6 - Okay. 77 out of 204 reviews" "
Rating 4 - Poor. 24 out of 204 reviews" "
Rating 2 - Terrible. 15 out of 204 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Tomas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel looks like stuck in 90 s ,,staff dont speak english a word .good thing is close to railway if you need reach Central berlin

6/10 Okay

Kim Seng, Brenchley, Kent

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel location is rather far from city centre and hotel is very shabby and tired, needs serious updating.
Stayed 2 nights in Jun 2023

6/10 Okay

Kurt

Stayed 1 night in Mar 2023

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back)
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Hamidreza

Business traveller
Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
we like because, was close to public transport,local restaurants okey, was had to find the address with the GPS, taking the reference from Expedia
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Zużyte - zapadnięte materace, wszystkie pokoje identyczne, czyli business standard jak na booking.com a nie superior. Brudne zasłony, wykładzina. Brak wymiany ręczników i śmieci przez kilka dni pobytu.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Hotel too far from tourist attractions, although our room was very comfortable, clean and spacious
Stayed 1 night in Oct 2018

6/10 Okay

Julie

Disliked: Staff & service
set your timer to obtain a wifi password every day
I never knew they put two twin beds together & called it a double. They could have at least put a double sheet on it, as the twin mattresses were constantly sliding around. They never changed our towels out once.(8 days) I believe the only cleaning that was done was folding our comforter(s) & taking trash. The local area was rather "sleepy." The steakhouse only accepted cash. Of the other two restaurants across the street, one was never open (8 days) and the other was open once. Keep in mind all stores are closed on Sundays. Staff spoke extremely limited english. Also, a huge inconvenience was you had to get a new password every day for each device you needed wifi. The room was huge. 3 large windows with a view & quiet. Tiny tv. They advertised sauna but it was not on premises. Parking was free & convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alan, Cambs

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Two night visit to Berlin. Best price founds for two individual bedrooms as oppopsed to bunk house accommodation closer to centre

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Denise, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Great location with all needs catered for nearby with regard to shops, post office, great bar with food and band on weekend. Train service excellent and approx 30 mins by train to city and Laundromat 15mins by train. Large enough room for 5 day stay. No aircon and was very warm and humid.

8/10 Good

Ed, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
quiet and spacious room. easy 30min ride to centre
pleasant and comfortable, bed was a bit too soft though

8/10 Good

DP, quiet area, near shops

Liked: Cleanliness, staff & service, property conditions & facilities
well priced hotel for a short stay
quiet location, excellent price, beds were OK but not very comfortable.

8/10 Good

Joseph Handel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good enough for your budget
This hotel is near U bahn station (Hönow). It is about 3-minute walk. The room is clean. Free WIFI is offered but it is needed to be re-connected frequently. One supermarket (LIDL) is only 400 meters away from the hotel.

10/10 Excellent

Madina, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, new hotel, well located.
Everything was pleasant absolutely. The relation of a persrnal, the most important - a site, proximity of the subway. Breakfast in number according to the advanced order. WiFi worked well. I will always try to stay in this hotel.

8/10 Good

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Samira

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

In Kyoo

Stayed 3 nights in Nov 2023

2/10 Terrible

Detlef

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Grausam
Das geht nicht ! Bad total dreckig,haufenweise Haare in der Dusche, Plastikvorhang, Papier hinter dem Abfalleimer, verschimmelte Fugen usw. Bett durchgelegen. Kein Restaurant, kein Frühstück, Rechnung erst auf nachfragen bekommen. Fazit: Das Ding sollte man abreißen.
Stayed 1 night in Nov 2023

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Schlechtes Hotel wo man nichtmal eine Stornierfunktion hat kann ich nicht weiter empfehlen
Stayed 3 nights in Nov 2023

6/10 Okay

Fred

Travelled with family
Liked: Staff & service
Das Personal war freundlich. Die Zimmer waren für den Preis normal eingerichtet. Leider waren die Betten durchgelegen.
Stayed 6 nights in Oct 2023

10/10 Excellent

Milena

Stayed 6 nights in Oct 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer war groß. Allerdings sollte besser auf den Zustand der Bettwäsche geachtet werden. Bettbezug war eingerißen und die Füllung der Kopfkissen war sehr dünn. Das Hotel hat einen sehr gemütlichen Frühstücksraum der allerdings nicht genutzt wird was sehr schade ist. In der Nähe gibt es nur 2 Möglichkeiten wo man Frühstück bekommen kann. Sauberkeit und Personal waren in Ordnung. An den Handtücher und Duschtüchern fehlten Aufhänger.
Stayed 6 nights in Sep 2023

6/10 Okay

Benedikt

Disliked: Staff & service, property conditions & facilities
Only good for short stay
Stayed 2 nights in Sep 2023

2/10 Terrible

Maksym

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

4/10 Poor

Christian

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Wo fang ich an? Der Reihe nach. Check-In: Der Check in war zwar im großen und ganzen einfach, allerdings hat der junge Mann an der Rezeption,ich habe mit Kreditkarte auf Expedia "gebucht", mich gefragt ob ich das jetzt bezahlen möchte. Völlig verwirrt meinte ich, ich hab das über Expedia gebucht. Da meinte er nur, da wird nur geschaut ob die Karte überhaupt belastet werden kann. Ok, dacht ich kann mir ja egal sein. Ich hab dann nur gesagt ja ich würd dann auch über die Kreditkarte zahlen. Das verlief dann relativ einfach. Wir haben die Schlüssel bekommen, 4 Personen 3 Zimmer und sind dann Richtung unserer Zimmer losgezockelt. Ich teilte mir mit jemanden ein Zimmer. Die beiden anderen hatten jeweils eins allein. Mein Zimmer und das von nem Freund war nur irgendwie nicht leer. Da lagen Sachen. Schuhe. Klamotten. Reisekoffer. Wir sind dann zurück zur Rezeption und haben gesagt, dass da irgendwas nicht stimmt. Der junge Mann an der Rezeption stellte dann völlig entgeistert fest, das er uns die falschen Schlüssel ausgehändigt hat. Er hat uns eine neue Buchungsbestätigung ausgehändigt und neue Schlüssel. Diese Zimmer waren dann unbewohnt. Zimmer waren okay. Unser hatte kleine makel, aber das geht. Komisch ist das man seine Schlüssel abgeben soll biem verlassen. Haben wir nicht gemacht. Rechtlich gibts da keine Handhabe. Die blonde junge Dame an der Rezeption an dem Abend war auch nicht sehr freundlich. 3 Sterne? Die Bilder sind nur Augenwischerei, realität ist ganz anders.
Stayed 1 night in Jul 2023

8/10 Good

Stefan

Liked: Staff & service, property conditions & facilities, room comfort
Geräumige Zimmer - ruhige Lage
Geräumiges Zimmer in gutem Zustand. Das Zimmer - nicht zur Strasse - war sehr ruhig. Die Matratze ist uneben und sehr weich. Die Dusche hat leichte Stockflecken. Der Verkehrsanschluss zu U-Bahn und Bus ist gut (auch zum Flughafen)
Stayed 2 nights in May 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Immer wieder gern
Stayed 1 night in May 2023

4/10 Poor

Falk

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

4/10 Poor

Bettina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gar nichts
Stayed 2 nights in Apr 2023

8/10 Good

Markus

Liked: Staff & service, amenities, property conditions & facilities
Gute ruhig Lage und Ausstattung OK, zum Übernachten mehr als ausreichend, Preis und Leistung dementsprechend angemessen.
Stayed 3 nights in Mar 2023

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Michael

Liked: Staff & service
Das Personal war wirklich super freundlich und rund um die Uhr verfügbar. Die Sauberkeit ist so la la. Die Zimmer sind wahrscheinlich noch aus den 80ern und nicht modernisiert. Preis ist aber angemessen. Ich habe mich trotzdem wohl gefühlt.

8/10 Good

Hans-Jürgen

Stayed 2 nights in Nov 2022

2/10 Terrible

José María

Stayed 1 night in Oct 2022

6/10 Okay

Klaus

Disliked: Cleanliness, property conditions & facilities
Zimmer naja
Das Zimmer hätte sauberer sein können. einige offensichtliche Schäden bestanden schon länger.
Stayed 2 nights in Sep 2022

10/10 Excellent

Omi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル周辺にスーパー、パン屋などあり便利
Stayed 4 nights in Sep 2022

6/10 Okay

Katalin

Disliked: Staff & service, room comfort
Överraskning: ingen frukost (jag brukst boka alltid med frukost, kan vara att under semestertiden pausats). Söndag morgon bara rn bageri i närheten, lång kö… passar inte när jag ska köra hela dagen. Obekväm säng.
Stayed 1 night in Aug 2022

8/10 Good

daut

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Helt i orden
Stayed 1 night in Jun 2022

4/10 Poor

Alexander

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022