Alfresco dining, serves lunch and dinner
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Reviews of Radisson Blu Royal Hotel, Bergen

4 out of 5
Radisson Blu Royal Hotel, Bergen
Dreggsallmenningen 1, Bergen

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 1001 reviews" "
Rating 8 - Good. 399 out of 1001 reviews" "
Rating 6 - Okay. 98 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

CHRIS, ROCKLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

CHRIS, ROCKLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT customer service and value for the price!
Stayed 2 nights in Apr 2024

8/10 Good

suzanne

The hotel was clean and comfortable. Buffet breakfast was not worth the price. Food was not well prepared.
Stayed 1 night in Apr 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Pretty standard hotel, but the breakfast was good and the room was clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth P, Bremerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and quiet, away from the busy street and yet close to all the shopping areas and restaurants.
Stayed 4 nights in Apr 2024

6/10 Okay

Kevin

Stayed 1 night in Jan 2024

2/10 Terrible

Edward

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Doomed from the start!
We paid for an upgraded room with old town view and were put in a standard room with no view. When we went back down to get shifted we were told no Superior rooms were available and put in a Junior Suite. All was great until the next morning when we were suddenly woken by a massive alarm going off. We soon realized there was construction with pounding, sawing, drilling happening to the building right outside our window. To make it worse, the workers were playing loud music. We called the front desk and were told that they were not supposed to be there so early. We asked if they could stop them and were told not possible. We asked for a refund. The front desk person told us only the manager could approve this. We asked to speak with the manager and were told he would arrive in 30 minutes. He (Frank) never contacted us. I went down to the lobby and was told by the person at the check in that Frank was in a meeting and that I should email him. I informed I was not leaving until we spoke. She went and got him. Frank admitted that we were placed in part of the building that we should never have been assigned to; that there were other rooms available where we would not have had this issue. He promised to not charge for our meals (he could not reimburse the room due to it being booked on Expedia) and that he would issue enough points for a future stay. We got the bill via email a few hours later and we were charged afterall so we plan to contest with our CC company.
Stayed 1 night in Jan 2024

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 4 nights in Dec 2023

6/10 Okay

Mr Trevor

Stayed 2 nights in Dec 2023

2/10 Terrible

Reena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We are very disappointed with this stay. We asked for a seaview room and got one on second floor facing a building and extremely noisey. Random people throwing stones at our windows it was horrible 😐
Stayed 1 night in Dec 2023

8/10 Good

Shivani, Chicago

Stayed 2 nights in Dec 2023

10/10 Excellent

CHEU-AN

Stayed 2 nights in Nov 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very spacious rooms for Europe.
Stayed 4 nights in Oct 2023

8/10 Good

HELEN

Travelled with partner
Liked: Property conditions & facilities
It was a good stay. Some at reception went out of their way to help others did thre minimum.
Stayed 4 nights in Sep 2023
Response from Philip on Oct 7, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

Liliana, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the perfect place: the service, the breakfast, the room, the location and the decoration. We enjoyed the good food and cocktails at the restaurant-bar, and the excellent service. Overall, a good hotel, we recommend it.
Stayed 2 nights in Sep 2023
Response from Philip on Oct 7, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

8/10 Good

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Philip on Sep 30, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

8/10 Good

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Philip on Sep 30, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

David E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in city center
Nice hotel with very good breakfast centrally located. Rooms are quiet
Stayed 6 nights in Sep 2023
Response from RadissonBluRoyalBergen on Sep 21, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023
Response from Philip on Sep 18, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Philip on Sep 10, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

6/10 Okay

Mark A

Stayed 1 night in Sep 2023
Response from Philip on Sep 30, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

6/10 Okay

Lou

Travelled with partner
No food available after 10 pm
Stayed 1 night in Sep 2023
Response from Philip on Sep 4, 2023
Dear valued guest, We appreciate you taking the time to share your feedback after your visit. It is a pleasure to hear that you had a comfortable and enjoyable stay here at our hotel.On behalf of the entire staff here at our hotel, I would like to thank you for staying with us when visiting Bergen. We hope to have the pleasure of welcoming you again in the future!Best wishes, Team Royal

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Philip on Sep 4, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

8/10 Good

Sumanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat property . Excellent location . Did not give 5 stars because check in and check out lanes were long due to peak travel season I am suspecting and the room became little bit hot at night and air conditioning did not hav controls to reduce temperature
Stayed 1 night in Aug 2023
Response from Philip on Aug 25, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was most understanding when we dropped a day at the beginning of our reservation and added two more at the end. The floor we were on had several steps which we could not handle but staff carried our luggage down for us. Hotel looked a bit worn/ carpeting room interior
Stayed 2 nights in Aug 2023
Response from Philip on Aug 25, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Please do not hesitate to contact us directly and let us know what we could have done differently to make your stay more comfortable. Best wishes, Team Royal

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2023
Response from Philip on Aug 14, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

6/10 Okay

Frank, Bellevue

Travelled with family
Liked: Cleanliness
Overall the property is in a great location and you can walk everywhere. The hotel itself is nice enough, but not high end. The staff quality varies pretty drastically from some who really seem helpful to others that don't really care. Also be aware that the hotel is right behind a nightclub so on Friday and Saturday there is very loud music blaring until 3am. The staff did nothing to warn us about this or offer to put us in a room further away from the noise.
Response from Philip on Aug 14, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Wharf - Side Location .
Very nice hotel. Right at beautiful downtown Bergen's picturesque Wharf. Great central location. Attractive restaurant, with a nice separate cocktail lounge. Somewhat decent gym upstairs, though it would've been a lot better had management there kept the gym open 24 hours .
Stayed 6 nights in Jul 2023
Response from RadissonBluBergen on Aug 9, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

8/10 Good

Estelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and more than accommodating to our requests and very helpful. I would seek out this Hotel again. It is centrally located and walkable. Make sure to visit the market across the water and open air food market.
Stayed 1 night in Jul 2023
Response from RadissonBluBergen on Aug 9, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

2/10 Terrible

James

Poor communication
Sent email to cancel outside of 24 hour window but you charged me. Please send refund. 3rd request!!
Stayed 1 night in Jul 2023
Response from RadissonBluBergen on Aug 9, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Please do not hesitate to contact us directly and let us know what we could have done differently to make your stay more comfortable. Best wishes, Team Royal

10/10 Excellent

Mark

Stayed 1 night in Jul 2023
Response from Philip on Aug 25, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

Maral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super dining staff. Liked the hotel allows guests to store luggage the day of check out.
Stayed 2 nights in Jul 2023
Response from radbluroyalbgo on Jul 26, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A modern hotel that put style above function. There were no drawers or wardrobe for clothes, just 6 hangers on the wall. With a bathroom bigger than most bedrooms this felt poorly thought out. For an expensive hotel there was no minibar and the safe didn't work. We had 3 very disturbed nights due to an injured bird crying on the flat roof outside our window. There was easy access to remedy this problem but despite reporting it no action was taken.
Stayed 3 nights in Jul 2023
Response from radbluroyalbgo on Jul 26, 2023
Dear valued guest, Thanks for taking the time to share your feedback after your visit!We greatly appreciate that you took the time to share your comments about what we can do differently to make your stay more comfortable and pleasant. We are constantly trying to improve our product and services, and your feedback is valuable in this matter. Please do not hesitate to contact us directly if we can be of any further assistance. On behalf of the entire staff here at our hotel, I would like to thank you for staying with us when visiting Bergen. We hope to have the pleasure of welcoming you again in the future! Best wishes, Team Royal

10/10 Excellent

Muhammad Sohaib

Stayed 3 nights in Jul 2023
Response from radbluroyalbgo on Jul 26, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from radbluroyalbgo on Jul 19, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

8/10 Good

Daniel

Stayed 2 nights in Jul 2023
Response from Philip on Jul 15, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

Henry

Travelled with group
Liked: Staff & service, property conditions & facilities
Enjoyed the stay.
Stayed 2 nights in Jul 2023
Response from Philip on Jul 15, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

8/10 Good

Satya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel but poor reception .
We checked in on line at 6 am and we arrived at 10 am , Since we had an early flight . We were told room will not be available before 3 pm . Understand that very well . They have 2 line at the reception. One for check-in on line and Radisson Blu members. The other for regular Check-in customers. After 3 pm I went to get my room key at ( on line ) check in . I was told to go and stand at the other line. I never thought of being a member of Radisson. Sicne I only use Hotels.com Bottom line be a member of Radisson Blue , you will be treated well with bottle of water and with you luggage . Having said all that we had a Great view from our Junior Suite room and hotel location is also great.
Stayed 1 night in Jul 2023
Response from Philip on Jul 15, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

Parimah

Stayed 1 night in Jul 2023
Response from RadissonBluBergen on Aug 9, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Please do not hesitate to contact us directly and let us know what we could have done differently to make your stay more comfortable. Best wishes, Team Royal

10/10 Excellent

Marc

Stayed 1 night in Jul 2023
Response from RadissonBluBergen on Aug 9, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Please do not hesitate to contact us directly and let us know what we could have done differently to make your stay more comfortable. Best wishes, Team Royal

6/10 Okay

Stephen

Stayed 1 night in Jul 2023
Response from radbluroyalbgo on Jul 7, 2023
Dear valued guest, We appreciate you taking the time to share your feedback after your visit. It is a pleasure to hear that you had a comfortable and enjoyable stay here at our hotel.On behalf of the entire staff here at our hotel, I would like to thank you for staying with us when visiting Bergen. We hope to have the pleasure of welcoming you again in the future!Best wishes, Team Royal

10/10 Excellent

Erin

Stayed 4 nights in Jun 2023

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 13 nights in Jun 2023
Response from RadissonBluBergen on Jun 28, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

FELIPE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, Very cozy hotel
Stayed 2 nights in Jun 2023
Response from RadissonBluBergen on Jun 27, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

6/10 Okay

Malgorzata, Corvallis

Stayed 6 nights in Jun 2023
Response from RadissonBluBergen on Jun 27, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Included buffet breakfast included so many choices, all marked with allergen information. Excellent variety and quality. Very nice location next to Bergen Harbor--a fun place to walk! I would definitely stay there again! Hint: taxis are expensive, but "07000 taxi company" was the most reasonable. The Flybussen is much cheaper; ask fot the one that stops in front of this hotel.
Stayed 1 night in Jun 2023
Response from RadissonBluBergen on Jun 27, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

8/10 Good

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location and perfect environment for many but a little loud for mine.
Stayed 1 night in Jun 2023
Response from RadissonBluRoyalHotel on Jun 13, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

Krystina

Stayed 2 nights in May 2023
Response from RadissonBluRoyalHotel on Jun 2, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanseatic League experience
Excellent location and high quality accommodation. Staff flexible to customer needs.
Stayed 1 night in May 2023
Response from RadissonBluRoyalBergen on Jun 1, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal

10/10 Excellent

Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good place to stay if you don’t visit by car
Stayed 1 night in May 2023
Response from RadissonBluRoyalBergen on Jun 1, 2023
Dear valued guest, Thanks for taking the time to rate us after your visit! Hope to have the pleasure of welcoming you again soon :-)Best wishes, Team Royal