Reception
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Reviews of B&B Hotel Bergamo

3 out of 5
B&B Hotel Bergamo
Via Autostrada 2/A, Bergamo, BG

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 769 reviews" "
Rating 8 - Good. 317 out of 769 reviews" "
Rating 6 - Okay. 83 out of 769 reviews" "
Rating 4 - Poor. 20 out of 769 reviews" "
Rating 2 - Terrible. 25 out of 769 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John, Evesham

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful and pleasant. Bfast was basic but plentiful. Would have liked coffee in the room, vending in the foyer. Walk into town was around 10 minutes. Value for money was very good.
Stayed 3 nights in May 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Beds were extremely uncomfortable, stayed three nights, and didn't get good nights sleep on any of them.Property was away from public transport, and required walking along a quiet and remote road to get to which was unnerving .
Stayed 3 nights in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay however rooms facing railway noisy at times
Stayed 5 nights in Apr 2024

6/10 Okay

Emine

Travelled with group
It was about a mile from the train station. If you don’t hame a luggage to stroll it was ok distance to and from the hotel. Airport was around 3.5 miles to the hotel but it costs over 30 euros to get there by taxi. If I didn’t have luggage I would get to the airport by bus. Simple breakfast. There was no cattle no fridge or coffee in the room. There was a cattle and microwave in the lobby. It was a clean and large room, Large bathroom.
Stayed 1 night in Mar 2024

2/10 Terrible

Franco, Hialeah

Stayed 1 night in Mar 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cousy place
Stayed 2 nights in Mar 2024

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, quiet and close to the train station to travel to Milan
Stayed 2 nights in Feb 2024

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Very helpful staff
Stayed 2 nights in Dec 2023

8/10 Good

pau

Liked: Cleanliness
Stayed 1 night in Jan 2024

4/10 Poor

Andrea

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and poorly maintaned, like the rest of the structure which was probably undergoing some refurbishment. One of our rooms smelt of sigarettes.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Modern, Close to the Train Station
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely weekend
Stayed 2 nights in Dec 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to and from city centre; walkable. Rooms are a decent size. Beds are comfy. If ever back in Bergamo, will be booking here again.
Stayed 2 nights in Nov 2023

8/10 Good

debora s

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice stay, inside shower there were quite big mold, which made the cleanliness feel poor
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was amazing, 2 double beds was brilliant for our family when usually my child gets a converted sofa in hotels. We didn't try the breakfast so can't comment. Plenty of vending options, including microwave meals if someone needed anything, although I'm not sure why you wouldn't just get a pizza in Italy! Walk into town was pleasant enough, but I hadn't realized when booking how far away the old town was. Parking was expensive at €10 per night but it was in a secure underground garage so I guess that's why.
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Sarah

Stayed 1 night in Nov 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel not too far from the station
A good hotel. Breakfast available. Liked the position of the hotel. Got a taxi from station 10 euro. Arrived by airport bus. Went to the old town and used buses and venicular. 72 hour ticket 14.90 euro. Got train to Milan 48 mins.
Stayed 3 nights in Oct 2023

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Good hotel, equivalent to travel lodge in uk. Exceptional staff, friendly and helpful. Would happily book again.
Stayed 7 nights in Oct 2023

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Close enough to transport links for station and airport and exoring histiric Bergamo. Basic hotel, very functional, useful 24 hour service for food and drink.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
VERY CLEAN AND NICE STAFF
Stayed 1 night in Oct 2023

2/10 Terrible

Glyn

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very disappointing
Staff really friendly and 1st impressions of room were good. However, on closer inspection the bathroom shower area was covered in mould & the sink area wall was stained and plaster was missing in parts. The room was also infected with mosquitos which kept me awake all night and the neighbouring guests were so noisy, slamming doors all night long. I’ve stayed here before and liked it, but this time was very disappointing so I won’t be staying again. Awful experience.
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
For what we saw as we left very early the next morning, room was a good size but a very small TV for the size. Free use of a safety Deposit Box but the shower was a little tired
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick stay
Quick and friendly check in
Stayed 1 night in Sep 2023

10/10 Excellent

Lyndsey

Stayed 1 night in Sep 2023

8/10 Good

James

Stayed 1 night in Sep 2023

10/10 Excellent

GIANCARLO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for a couple of days. It’s close to everything.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff were lovely and helpful, very clean, had everything we needed
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

10/10 Excellent

Carolee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the room was nice. They allowed us to stow our bags after checkout until the evening when our train came.
Stayed 1 night in Jun 2023

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Centrally located hotel. Very friendly staff. Clean and tidy - ideal for short stay
Stayed 1 night in May 2023

8/10 Good

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple but nice hotel
Stayed 1 night in May 2023

8/10 Good

Masudbek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Olcay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Alba, MEXICO CITY

Travelled with partner
Liked: Cleanliness, staff & service
It was ok for us for staying one night. It’s a 10 min walk from the train station and bus station (if planning on going to the airport). It’s slightly far from the historical/top part of the city but it’s still manageable walking (30-40min). We had an issue with the usb port that wasn’t connected to power and it never worked.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Especially Farraz at the reception. Also, when I complained about a door not closing properly they fixed it right away.
Stayed 2 nights in Feb 2023

8/10 Good

HEATHER

Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Not impressed
Cold rooms and no access from the underground parking to the hotel itself.
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Loud noises all night within the hotel made sleep very difficult and unable to change room as reception was not occupied late at night. Room uncomfortably warm too. Location and price was good.
Stayed 1 night in Jan 2023

10/10 Excellent

Yuen fai

Stayed 1 night in Dec 2022

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is w no maintenance, an Indian guy se the reception is so rude, Nobody speak English, diff place , common areas dirty

10/10 Excellent

Abdullah

Stayed 1 night in Dec 2022

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Adequate
Staff were very helpful and friendly. I didn't realise there wouldn't be any drinking water or hot drink making facilities in the room, and no where to get hot drinking water. I had to pay for my morning coffee from a machine and bottled drinking water. Room was clean and comfortable. Beds were comfortable. Bathroom had a lot of mould in it. I could hear someone in the room showering very Kate at night, which kept me awake.
Stayed 3 nights in Nov 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at Milano Bergamo airport and had a train in the next morning, hotel has a great location, super close to the train station, 2 stops by bus from the airport plus 4 min walking! I arrived after 11pm so I did the check in on the machine by the door, super easy as the staff provided full information by email. Excellent place for a short stay!!

8/10 Good

cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was neat and clean. Only issue I had was the toilet seat was not attached correctly and continues to slip and slide back and forth \ Staff was amazing
Stayed 2 nights in Oct 2022

10/10 Excellent

VISINESCU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

6/10 Okay

Moshe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Bergamo
This turned out to be a good choice. Front desk staff were excellent, didn't even question me turning up early. Decent room as long as you remember you're by the railway. Short walk to station for trains to Milan or buses to the airport. You could get the bus around town to but i walked.
Stayed 1 night in Oct 2022

8/10 Good

HEATHER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Il Lombardia weekend
The wifi was rubbish.. better off without it. I couldn’t work in the room
Stayed 1 night in Oct 2022