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Reviews of DoubleTree Suites by Hilton Bentonville

4 out of 5
DoubleTree Suites by Hilton Bentonville
301 SE Walton Blvd, Bentonville, AR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1000 reviews" "
Rating 8 - Good. 187 out of 1000 reviews" "
Rating 6 - Okay. 43 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the service was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who make sure you have what you need. Breakfast is very tasty. On a busy road so entering or exiting can be a challenge during peak traffic times.
Stayed 1 night in Apr 2024

10/10 Excellent

LaTrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Very clean and the staff were very helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Stayed 4 nights in Apr 2024

10/10 Excellent

Ronald

Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff greeted us and were so helpful and friendly. They of course offered us a warm cookie that was so a nice treat after a long day of travel.
Stayed 1 night in Mar 2024

10/10 Excellent

Rachael

Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Debbie, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Evan Kihn- Front Office Manager on Mar 15, 2024
I am pleased to see you had an excellent stay! We look forward to seeing you again soon!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Evan Kihn- Front Office Manager on Mar 15, 2024
I am pleased to see you had an excellent stay! We look forward to seeing you again soon!

6/10 Okay

Tami.Leigland@gmail.com

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, however the other guests were not. We had to complain because the people in the next room were jumping on the bed and it literally sounded like a heard of elephants. It was a young baseball team.
Stayed 2 nights in Mar 2024
Response from Evan K - Front Office Manager on Mar 12, 2024
I am pleased to hear you enjoyed the hotel. I am sorry for the noise level of the other guests around you causing a disturbance. I hope you will consider staying with us again.

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very large. Nicely appointed. EV chargers on site. Pool was fun for the kids.
Stayed 1 night in Mar 2024
Response from Evan Kihn- Front Office Manager on Mar 15, 2024
I am pleased to see you had an excellent stay! We look forward to seeing you again soon!

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Evan K- FOM on Mar 12, 2024
I am please to see you enjoyed your stay! We hope to see you back again soon!

8/10 Good

Eduardo, San Pedro de Macorís

Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The keys keep getting deactivated
Stayed 1 night in Feb 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

10/10 Excellent

Bruce

Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff very friendly. Room was comfortable.
Stayed 2 nights in Jan 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

8/10 Good

Marcia

Liked: Cleanliness, property conditions & facilities, room comfort
Airport shuttle?????
Everything was great except you advertise an airport shuttle and they came to pick us up at the airport with no problems but get a return was impossible and had to hire an Uber at $45. The reason we chose this hotel was for the airport shuttle.
Stayed 1 night in Jan 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again! I apologize for the shuttle service not being available to take you to the airport. Our shuttle service is upon availability.

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are very spacious and comfortable
Stayed 1 night in Jan 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

8/10 Good

Rene

Business traveller
Staff was very friendly. True southern hospitality!
Stayed 1 night in Jan 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

10/10 Excellent

Madyson

Stayed 1 night in Jan 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

8/10 Good

Jeffery

Business traveller
Liked: Cleanliness, staff & service, room comfort
Rug was worn, high price said had free breakfast when got there wanted to charge $16.50 per person.
Stayed 1 night in Jan 2024
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

10/10 Excellent

Timmy

Stayed 1 night in Dec 2023
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

10/10 Excellent

Angela

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Evan Kihn- Front Office Manager on Jan 2, 2024
I am pleased to see you had an excellent stay! We look forward to seeing you again.

10/10 Excellent

Bradley E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, restaurant, parking, and pool. Very relaxing! All at a very reasonable price!
Stayed 2 nights in Dec 2023
Response from Evan Kihn- Front Office Manager on Jan 2, 2024
I am pleased to see you had an excellent stay! We look forward to seeing you again.

10/10 Excellent

Robert

Liked: Property conditions & facilities
I specifically booked your room because you offered shuttle to airport. When we checked in we were told they were not offering a shuttle ride.👎
Stayed 1 night in Dec 2023
Response from Evan Kihn- Front Office Manager on Jan 2, 2024
I am pleased to see you had an excellent stay! We look forward to seeing you again.

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Clean property and the room was amazing. Great value for your money.
Stayed 1 night in Dec 2023
Response from Evan Kihn- Front Office Manager on Dec 18, 2023
I am pleased to see you had an excellent stay with us! We look forward to seeing you again soon!

4/10 Poor

Lucas

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room we stayed in had a really loud HVAC system - anytime the heater ran, it would wake you up.
Stayed 1 night in Dec 2023
Response from Evan Kihn- Front Office Manager on Dec 18, 2023
Thank you for your feedback. I am sorry to see that we did not meet your expectations. We will use your feedback to improve our property. I hope we can welcome you back again soon.

10/10 Excellent

Rachael

Stayed 1 night in Dec 2023
Response from Evan Kihn- Front Office Manager on Jan 2, 2024
I am pleased to see you had an excellent stay! We look forward to seeing you again.

10/10 Excellent

Sherrill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No
Response from Evan Kihn- Front Office Manager on Feb 21, 2024
I am pleased to see that you had an excellent stay with us! We look forward to seeing you again!

10/10 Excellent

Richardson

Stayed 1 night in Dec 2023
Response from Evan Kihn- Front Office Manager on Jan 2, 2024
I am pleased to see you had an excellent stay! We look forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Evan Kihn- Front Office Manager on Dec 18, 2023
I am pleased to see you had an excellent stay with us! We look forward to seeing you again soon!

10/10 Excellent

Shirlene, Springfield

Stayed 1 night in Nov 2023
Response from Evan Kihn- Front Office Manager on Dec 18, 2023
I am pleased to see you had an excellent stay with us! We look forward to seeing you again soon!

10/10 Excellent

Allison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location for a couple of nights getaway in Bentonville. Stayed in a 2-queen suite, which was great for our family of 4. Kids enjoyed the indoor pool. We ordered dinner at the bistro, and the burgers & salad were good. All the staff were very kind, accommodating, and highly responsive. Thank you for a great stay, DoubleTree!
Stayed 2 nights in Nov 2023
Response from Evan Kihn- Front Office Manager on Dec 18, 2023
I am pleased to see you had an excellent stay with us! We look forward to seeing you again soon!

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are well designed and very roomy. We really enjoyed it.
Stayed 1 night in Nov 2023
Response from Evan Kihn- Front Office Manager on Nov 21, 2023
Thank you for taking a moment to share your experience. I am pleased to see that you had an excellent stay with us! We look forward to welcoming you back again soon!

6/10 Okay

ADRIANO

Stayed 1 night in Nov 2023
Response from Evan Kihn- Front Office Manager on Dec 18, 2023
I am pleased to see you had an excellent stay with us! We look forward to seeing you again soon!

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Really enjoyed the layout of the suite. Super quiet, and very comfortable beds.
Stayed 2 nights in Nov 2023
Response from Evan Kihn- Front Office Manager on Nov 21, 2023
Thank you for taking a moment to share your experience. I am pleased to see that you had an excellent stay with us! We look forward to welcoming you back again soon!

10/10 Excellent

Flora

Stayed 3 nights in Oct 2023
Response from Evan Kihn- Front Office Manager on Nov 21, 2023
Thank you for taking a moment to share your experience. I am pleased to see that you had an excellent stay with us! We look forward to welcoming you back again soon!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, pillows are not comfortable , we had a power failure the day Of departure
Stayed 2 nights in Oct 2023
Response from Evan Kihn- Front Office Manager on Oct 31, 2023
I am pleased to see you had an excellent stay with us! We look forward to welcoming you back again soon!

10/10 Excellent

Mary S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise
We arrived a day earlier than planned and were so happy to find a full-service hotel with everything we needed and wanted - above and beyond clean and comfortable. Lovely property.
Stayed 1 night in Oct 2023
Response from Evan Kihn- Front Office Manager on Oct 31, 2023
I am pleased to see you had an excellent stay with us! We look forward to welcoming you back again soon!

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Evan Kihn- Front Office Manager on Oct 31, 2023
I am pleased to see you had an excellent stay with us! We look forward to welcoming you back again soon!

10/10 Excellent

Molly, eagle river

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was amazing. The staff was incredible. I was sick while I was there and they made sure I had all I needed. They knew I was there for business and cheered me on too! The room was clean and big. I will always stay here when I come back. And I’ll be back lots. :)
Stayed 2 nights in Oct 2023
Response from Evan Kihn- Front Office Manager on Oct 31, 2023
I am pleased to see you had an excellent stay with us! We look forward to welcoming you back again soon!