Title: Shangri-La Bengaluru - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Bengaluru Luxury hotel with a full-service spa and free valet parking ![Designer toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/8bb06446.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/dc836ce0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/a3cef97c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![International cuisine](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/7e92430c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/646a4bee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience Bangalore's energy at Shangri-La Bengaluru. Families enjoy luxury amenities, an 18-hole golf course, sports massages at Chi The Spa, and global dishes at B Cafe. Near Vidhana Soudha, the hotel also features an outdoor pool and rooftop terrace. VIP Access 9.2 Wonderful ## Popular amenities - - Pool - Bar - Breakfast available - Housekeeping - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=12246261&PinnedHotelID=12246261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=12246261&PinnedHotelID=12246261&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12246261&PinnedHotelID=12246261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12246261&PinnedHotelID=12246261&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12246261&PinnedHotelID=12246261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12246261&PinnedHotelID=12246261&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12246261&PinnedHotelID=12246261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12246261&PinnedHotelID=12246261&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/8ee736ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club, Room, 1 King Bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LED TV - 441 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/1b10e3cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bangalore View Twin ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding - 474 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/2f5c0c68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bangalore View King ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding - 474 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/1b10e3cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panorama View Twin ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding - 527 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/2f5c0c68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panorama View King ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding - 527 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Premier Suite](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/264e5bce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge - 990 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/01e93d32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King 8.8 Excellent 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding - 441 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/415896cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Horizon Bangalore View) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LED TV - 474 sq ft - Sleeps 3 - 1 King Bed ![In-room dining](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/d6846243.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds (Horizon Bangalore View) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LED TV - 474 sq ft - Sleeps 3 - 2 Twin Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/13000000/12250000/12246300/12246261/1b10e3cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding - 441 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/860000/851500/851448/w3836h1693x4y3-c2187da3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Leela Palace Bengaluru Jeevanbhima Nagar - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 378 reviews CA $316 CA $373 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Bengaluru-Hotels-The-Leela-Palace-Bengaluru.h851448.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=6053307&destination=Bengaluru (and vicinity)&destType=MARKET&latLong=12.999551,77.587685&searchId=b7f05aaa-3f4a-49a3-8ff0-d52470e8ce4c&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/1000000/20000/15000/14912/e1da3913.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ITC Windsor, A Luxury Collection Hotel, Bengaluru Malleshwaram - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 356 reviews CA $190 CA $224 total includes taxes & fees Oct 31 - 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Pool - Breakfast included - Spa - Kids pool 8.8 Excellent 187 reviews CA $190 CA $224 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Bengaluru-Hotels-Conrad-Bengaluru.h19217545.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=6053307&destination=Bengaluru (and vicinity)&destType=MARKET&latLong=12.999551,77.587685&searchId=b7f05aaa-3f4a-49a3-8ff0-d52470e8ce4c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBengaluru-Hotels-Shangri-La-Bengaluru.h12246261.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBengaluru-Hotels-Shangri-La-Bengaluru.h12246261.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C12.99185%2C77.58840&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FBoXIl6u5NYFqnsYUwsp_VCsYC0=) No 56-6B Palace Road, Bengaluru, Karnataka, 560001 #### What's nearby - Bangalore Palace - 11 min walk - 1.0 km - Cubbon Park - 18 min walk - 1.5 km - Vidhana Soudha - 18 min walk - 1.5 km - M. Chinnaswamy Stadium - 2 min drive - 2.5 km - M.G. Road - 4 min drive - 3.9 km #### Getting around - Dr. B.R. Ambedkar Station - 2 min drive - Cantonment Station - 16 min walk - Kempegowda Intl. Airport (BLR) - 49 min drive #### Restaurants - ‪Dublin - ‬10 min walk - ‪Coastal Corner - ‬9 min walk - ‪Millers 46 - ‬10 min walk - ‪Cafe @ Raintree - ‬11 min walk - ‪Desserted - ‬3 min walk ## About this property ### Shangri-La Bengaluru Luxury family-friendly hotel near Bangalore Palace Located close to Vidhana Soudha and M. Chinnaswamy Stadium, Shangri-La Bengaluru provides an adjacent golf course, a nightclub, and an airport shuttle. Indulge in a manicure/pedicure, a hot stone massage, and Ayurvedic treatments at Chi, the onsite spa. The on-site coffee shop, B Cafe, features international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on site. Additional perks include: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, babysitting (surcharge), and a gift shop - Guest reviews give top marks for the helpful staff Room features All 397 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. More conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds - Designer toiletries, bidets, and hair dryers - 45-inch LED TVs with premium channels - Wardrobes/closets, free infant beds, and electric kettles ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/21700/21672/476863c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Oberoi, Bengaluru Bengaluru - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 635 reviews CA $221 CA $261 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=21672&PinnedHotelID=21672&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/530000/526400/526338/6fee1463.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taj MG Road, Bengaluru Ulsoor - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 515 reviews CA $166 CA $196 total includes taxes & fees Nov 1 - 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Pool - Spa - Pet-friendly - Kids pool 9.2 Wonderful 240 reviews CA $292 CA $345 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=465008&PinnedHotelID=465008&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/5000000/4320000/4319200/4319124/32340772.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taj Yeshwantpur, Bengaluru Yeshwanthpur - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 447 reviews CA $158 CA $187 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4319124&PinnedHotelID=4319124&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Train station pick-up and drop-off shuttle (surcharge) - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,611 for adults and INR 1,611 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - B Cafe - Caprese - Shang Palace - Ssaffron - Yataii ### Things to do - 18-hole adjacent golf course - 24-hour health club - Children's pool - Full-service spa - Nightclub - Outdoor pool - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - Babysitting (surcharge) - Children's pool - In-room crib - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - 4 meeting rooms - Computer station - Conference center (21,000 square feet of space) ### Outdoors - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 9 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-width doorways ### More - 1 building - 19 floors - Ballroom - Banquet hall - Built in 2015 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Free crib - Hypo-allergenic bedding - Memory foam mattress - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 45-inch LED TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - In-room dining only - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Renovations and closures The following facilities are closed on Saturday and Sunday: - Bar/lounge ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for INR 2250.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately INR 1611 for adults and INR 1611 for children - Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 3) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: INR 2250.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property As per the Indian government, this property does not accept cash payment of INR 200,000 or more. Indian citizens must present a PAN card and travelers who are not citizens of India must present a passport when making a cash payment of INR 50,000 or more. Please note that PAN cards are not accepted as identification at this property. The listed child breakfast fee applies to guests age 11 and younger. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Set meals are served in guestrooms only (no menus or public dining) Parking height restrictions apply ### Property is also known as Shangri-La Hotel Bengaluru Shangri-La Bengaluru Shangri-La Bengaluru Hotel Shangri La Hotel Bengaluru Shangri-La Bengaluru Bengaluru Shangri-La Bengaluru Hotel Bengaluru ## Frequently asked questions ### Does Shangri-La Bengaluru have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Shangri-La Bengaluru? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Bengaluru on Nov 29, 2025 start from CA $216.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Bengaluru-Hotels-Shangri-La-Bengaluru.h12246261.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Shangri-La Bengaluru pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Shangri-La Bengaluru? > Self parking and valet parking are free at this property. ### What time is check-in at Shangri-La Bengaluru? > Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Shangri-La Bengaluru? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Shangri-La Bengaluru provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of INR 5000 per vehicle applies. ### Where is Shangri-La Bengaluru located? > This family-friendly Bengaluru hotel is located in the business district, within 1 mi (2 km) of Bangalore Palace and Vidhana Soudha. M. Chinnaswamy Stadium and M.G. Road are also within 3 mi (5 km). Cubbon Park Station is 23 minutes by foot and Dr. B.R. Ambedkar Station is 23 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shangri-La Bengaluru Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 245 8 - Good 52 6 - Okay 18 4 - Poor 8 2 - Terrible 7 ### 9.6/10 Cleanliness ### 9.2/10 Staff & service ### 9.2/10 Amenities ### 9.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### kali Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a very nice hotel. ##### kali Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Zahed Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Probably one of the best hotels in the world! ##### Zahed Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Manu Aug 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Our fav place to stay. Nice location. The Shangri la quality global standards. ##### Manu Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sarah Jul 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay, would come again Amazing stay, amazing service, food was fabulous, would definitely stay here again ##### Sarah Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Hasan Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic overall, highly recommend. ##### Hasan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Hasan Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend ##### Hasan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Marco Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the staff was amazing. i would stay here just because of the amazing hospitality. simply wonderful ##### Marco Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Praveen Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the stay. especially the lounge option. Very friendly and responsible staff. Would definitely recommend to my circle. ##### Praveen Stayed 2 nights in Jul 2025 ### 8/10 Good #### Amrita Sep 12, 2025 Liked: Cleanliness Disliked: Staff & service Was very noisy had to change room twice ##### Amrita Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Neha Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a great experience ##### Neha Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Pradipsing Aug 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall experience was good but they don’t allow to click pic near swimming pool. They should allow that too ![](https://a.travel-assets.com/ugc/hotel-reviews/e397051d-d4cc-42bc-80fd-c877aabb656d-1755585443623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8bbd423e-836b-477c-80b9-d5d6c0e0ed4c-1755585445072.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pradipsing Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Mysore Jul 17, 2025 Liked: Amenities, property conditions & facilities The food was not up to the mark and parking ia a big deal here. ##### Mysore Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Paul Jun 14, 2025 Liked: Property conditions & facilities, room comfort Parkash was so helpful . Thanks for helping us get a car in time ##### Paul Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Srivijaya Dec 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome place to stay close to all locations in BLR ##### Srivijaya ### 6/10 Okay #### martin Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Broadly it was great, rooms for and team. We were only let down by the fact there was a huge wedding event and that meant our second night was interrupted. We thought the manager could have made a better gesture after we complained but it was poor ##### martin Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### David Martin Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shangri-La - Shangri-YES. Amazing staff, genuinely nice people who cared about the guest. Very high end, well designed hotel. Lovely room ##### David Martin Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Rupan Oct 12, 2025 I have given 3 stars for the following reasons: 1) when I first checked in, I asked to use the bathroom in the lobby. It smelled bad - I think the smell was coming from the sewer system. For a ‘5-star’ property, that is unacceptable. 2) When I checked-out, I asked for a printout of my receipt - essentially a piece of paper showing how much I was charged, and the fact that I had paid. Now mind you, although this was booked through Expedia, I chose to pay the hotel directly (the whole amount, in Rupees) when I checked-in. This should not have been a problem, but your front desk staff refused to print me a receipt. I stayed at the Taj Bangalore two days prior, and they were booked through Expedia as well, but they had no problem printing out a receipt for my records. 3) In general the service from the staff was not bad, however when I first checked-in, the man who checked me in, seemed to be somewhat patronizing in his behavior. I guess he just didn’t seem very professional and welcoming (not saying he didn’t smile, etc., just something about his attitude). Again, something I did not experience with the staff at the Taj. ##### Rupan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Simranjeet Apr 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What an amazing experience It was amazing. Clean, spacious room, amazing staff and service. The breakfast buffet was huge and delicious. I don’t recommend Saffron restaurant but other than that everything about this hotel was amazing. I’ll definitely be back with family. ##### Simranjeet Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Verified traveller Mar 30, 2025 Liked: Staff & service, room comfort Nice location although a bit dated now. We had to move rooms because of a bad smell but the staff were very accommodating and ensured we were comfortable after moving ##### Verified traveller Stayed 5 nights in Mar 2025 ### 8/10 Good #### Chong Jul 18, 2025 Liked: Cleanliness, staff & service, room comfort #### Shangri-la needs to change their hotel fragrance. I arrived at noon before check in time 2pm. My room was not available so the staff tried to sell me an executive room with lounge access and breakfast. However as I had to leave hotel at 5am on the last morning thus missing breakfast, I did not take up the offer. I did get my assigned room after an hour+. Upon checking out, I realised my gold sratus at Hotels.com would allow me free upgrade which was not extended to me. The room itself was outdated and the smell in the room was not pleasant. I would suggest Shangri-la to change all their pillows which smell stale. I also had 2 dinners and 1 lunch at Shang Palacce. The team was the best, professional and always checking on me. ![Working desk ](https://a.travel-assets.com/ugc/hotel-reviews/23bc1d59-312c-4efc-bec5-cb0f62c592b9-1752804097260.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chong Stayed 3 nights in Jul 2025 ### 8/10 Good #### Vineet Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is nice. I wasn’t offered of the Gold benefits I was entitled to despite having four rooms for five days each. ##### Vineet Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### DEEPAK Dec 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shangrila means consistency, service with a smile I have stayed at several Shangrila properties but each one the experience is consistent wrt to hospitality, service and amenities ##### DEEPAK Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Poornima Aug 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place ##### Poornima Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Uma Jul 8, 2024 Decorations are good. Food was good. ##### Uma Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Denise Dec 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A real 5 star experience, lovely room, charming helpful staff, beautiful ambience ##### Denise Stayed 3 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Pet-friendly Hotels in Sault Ste. 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