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Reviews of Comfort Inn Belleville

2.5 out of 5
Comfort Inn Belleville
200 North Park St, Belleville, ON

Reviews

7.6

Good

Rating 10 - Excellent. 262 out of 1002 reviews" "
Rating 8 - Good. 393 out of 1002 reviews" "
Rating 6 - Okay. 210 out of 1002 reviews" "
Rating 4 - Poor. 86 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Todd

Travelled with partner
Disliked: Amenities
AC was not working in room. Room was 81 degrees and despite having another empty room front desk would not move us to that room.
Stayed 1 night in May 2024
Response from Varun on May 21, 2024
Dear Todd, We apologize for the inconvenience you experienced with the AC. We'll address this with our team to ensure it doesn't happen again. Please contact us directly for future stays so we can ensure a more comfortable experience.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Varun on May 21, 2024
Dear Chris, Thank you for your rating. We look forward to welcoming you back!

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was great and breakfast was good
Stayed 1 night in May 2024
Response from Varun on May 21, 2024
Dear Steven,Thank you for your feedback! We're glad you enjoyed the bed and breakfast.

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a very convenient entrance from the car. It was also very nice to park outside your backdoor.
Stayed 7 nights in May 2024
Response from Varun on May 21, 2024
Dear Ivan,Thank you for your feedback! We're pleased to hear you enjoyed the convenient parking and entrance.

10/10 Excellent

AHMED

Liked: Cleanliness
Good
Stayed 2 nights in May 2024
Response from Varun on May 21, 2024
Dear Ahmed, Thank you for your valuable feedback. We look forward to welcoming you back.

10/10 Excellent

AHMED

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from Varun on May 21, 2024
Dear Ahmed, Thank you for rating us highly. We look forward to welcoming you back!

2/10 Terrible

Autumn

Did not let us stay because they don’t accept visa debit but it allowed us to pay for the room and took our money
Stayed 1 night in May 2024
Response from Varun on May 21, 2024
Dear Autumn,Thank you for your feedback. We apologize for the inconvenience and any confusion regarding our payment policies. Please contact us directly for any future reservations and we will make sure you have a comfortable experience.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Matthew, Thank you for your feedback! We're glad you enjoyed your stay.

10/10 Excellent

amandine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect , breakfast was great, staff was polite. Nothing to complain
Stayed 1 night in Apr 2024
Response from Varun on Apr 30, 2024
Dear Amandine,Thank you for your kind feedback! We're delighted to hear you enjoyed your stay, especially the breakfast and our polite staff. We hope to welcome you back soon!

6/10 Okay

Patricia

Disliked: Staff & service, property conditions & facilities
Thin walls window. You can hear the music from the club across the street at night and when people are talking in the parking lot outside your window you can hear everything. Old hallway and stairs and lobby and parking lot . Old and outdated.
Stayed 1 night in Apr 2024
Response from Varun on Apr 30, 2024
Dear Patricia, Dear Guest,Thank you for sharing your feedback. We apologize for the noise disturbances and dated facilities. Your comments are valuable, and we will address these issues.

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great for families
Stayed 1 night in Apr 2024
Response from Varun on Apr 30, 2024
Dear Gerardo, Thank you for your feedback! We're thrilled you enjoyed our location and found the hotel great for families. We hope to welcome you back soon!

8/10 Good

John

Travelled with family
Great location. Although the hotel is a bit dated it functions very well. Great front desk service and a solid breakfast area.
Stayed 1 night in Apr 2024
Response from Varun on Apr 30, 2024
Dear John, Thank you for your feedback! We're delighted you enjoyed our great location, front desk service, and breakfast area. We appreciate your comments and hope to see you again soon!

8/10 Good

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even for an older building it is very well kept .
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Wayne,Thank you for your kind words! We're pleased you appreciated our well-kept facilities.

10/10 Excellent

Rhona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in need of a quick stay and didn't want to pay a fortune for it. Price was right and the breakfast included was a nice bonus.
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Rhona,We're delighted you found our rates reasonable and enjoyed the complimentary breakfast. We hope to welcome you back soon!

8/10 Good

Hyong Jun

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Hyong Jun, Thank you for your valuable feedback. We look forward to welcoming you back!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to many places a visitor might be interested in. Most features in the room were OK but my bed was sagging badly in the middle and was uncomfortable - a prime consideration.. The room needs a refresh - it looks tired and much used.
Stayed 2 nights in Apr 2024
Response from Varun on May 21, 2024
Dear John,We're glad to hear you appreciated our convenient location. Your feedback on the bed and room condition is duly noted, and we'll strive to make improvements. Thank you for choosing to stay with us!

10/10 Excellent

Glynis

Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Glynis, Thank you for rating us highly. We look forward to welcoming you back!

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the highway for an overnight stop
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Patrick,We're glad to hear our location worked well for your overnight stop. Thank you for choosing to stay with us!

8/10 Good

Liova

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Comfort Inn property is good. However In front of the hotel main entrance there is another property driveway not well maintained and muddy that gives bad appearance and smell to the surrounding. I understand this is out of control of the Comfort Inn.
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Liova,Thank you for bringing this to our attention. We'll work on addressing the issue with the neighboring property to ensure a pleasant environment for our guests. We appreciate your understanding!

6/10 Okay

Randy

Travelled with partner
Basic hotel. Was not equipped for volume of guests - slow checkout, breakfast area crowded and some foods not stocked. Was charged again by hotel even though I had paid online - situation was corrected appropriately.
Stayed 1 night in Apr 2024
Response from Varun on Apr 10, 2024
Dear Randy, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay, including slow checkout and crowded breakfast areas. We appreciate your understanding regarding the billing issue, and we're glad to hear that it was resolved appropriately. Your comments will help us improve our services to ensure a better experience for all our guests in the future.

10/10 Excellent

Janet

Travelled with family
Liked: Property conditions & facilities
Loved all the plants
Stayed 1 night in Apr 2024
Response from Varun on Apr 10, 2024
Dear Janet, Thank you for your feedback! We're delighted to hear that you enjoyed the plants during your stay. We strive to create a welcoming and pleasant environment for our guests, and we're glad you appreciated this aspect of your experience. We hope to welcome you back soon for another enjoyable stay.

6/10 Okay

DAVID

Travelled with family
Liked: Staff & service
No shampoo first morning. Hair on bathroom floor.
Stayed 2 nights in Apr 2024
Response from Varun on May 21, 2024
Dear David, We apologize for the oversight regarding the amenities and cleanliness. We'll address this with our housekeeping team to ensure it doesn't happen again. Thank you for bringing it to our attention.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location next to the main strip and the mall
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Matthew, We're glad to hear you found our location convenient! Thank you for your feedback.

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Basic room. Was just what was needed.
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Nigel, We're glad to hear that our accommodations met your needs! Thank you for sharing your feedback with us.

2/10 Terrible

Olivia

Stayed 1 night in Apr 2024
Response from Varun on Apr 30, 2024
Dear Olivia, Thank you for your feedback. We appreciate your rating and are always looking for ways to improve. Please let us know if you have any specific concerns.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Jason, We're delighted to hear that your check-in experience was smooth! Thank you for your feedback.

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear George, Thank you for your feedback! We're delighted to know that you found value in your stay with us.

10/10 Excellent

Jack and Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff was very helpful to us. Our room was comfortable and quiet. Our breakfast was delicious, cheese 0melettes and French toast. When we did not feel like going out to eat after a long day, we went to the front desk to ask if this was a hotel that had cookies for guests and they put out delicious chocolate chip cookies which was just the lift we needed. Our stay here made my husband's hospital visits much less stressful. Thanks.
Stayed 1 night in Apr 2024
Response from Varun on May 21, 2024
Dear Jack & Nancy, We're thrilled to hear that our staff could make your stay comfortable and pleasant, and that you enjoyed our breakfast and cookies! Your kind words mean a lot to us. Thank you for choosing to stay with us during a challenging time.

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Breakfast is very mediocre. Rooms are OK- very clean.
Stayed 2 nights in Mar 2024
Response from Mitchell Normand on Apr 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed are and looking forward going back thank you will see u soon.
Stayed 2 nights in Mar 2024
Response from Mitchell Normand on Apr 2, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always come to this hotel because the beds are soft, theres a coffee maker in the room, lots of clean towels but mostly, the breakfast is the best. We travel in the States and in Ontario all the time, and this hotel has the best sausages ever.
Stayed 1 night in Mar 2024
Response from Mitchell Normand on Apr 2, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Functional. It is what you'd expect. But clean and reasonable. Other hotels in the area are too expensive ( I've stayed at most ) .
Stayed 1 night in Mar 2024
Response from Mitchell Normand on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Mitchell Normand

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, updated, looked nice, smelled clean. Nice helpfully staff. Good price for the room. Sound proof. Lovely bathrooms. Clean carpenter. Temp control. We be happy too stay there again. Fast check out.
Stayed 1 night in Mar 2024
Response from Mitchell Normand on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Mitchell Normand

10/10 Excellent

Nathalie

Stayed 1 night in Mar 2024
Response from Varun on May 21, 2024
Dear Nathalie, Thank you for rating us highly. We look forward to welcoming you back!

6/10 Okay

Tamara, Indian Harbour

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a terrible nights sleep. Bed was very uncomfortable.
Stayed 1 night in Mar 2024
Response from Mitchell Normand on Mar 20, 2024
Dear Tamara, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself has been upgraded. Lots of heat and privacy. Good appointed rooms. Had a coffee maker and fridge. Big breakfast following morning. Staff very nice. Lots of towels.
Stayed 1 night in Mar 2024
Response from Mitchell Normand on Mar 20, 2024
Dear Carolyn, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mitchell Normand on Mar 20, 2024
Dear Rick, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Ian, Geraldton

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good every day. Staff where very helpful.
Stayed 3 nights in Mar 2024
Response from Mitchell Normand on Mar 7, 2024
Dear Mitch, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mitchell Normand thank you

6/10 Okay

Jeff

Travelled with partner
Disliked: Amenities
Close to everything in Belleville
Stayed 2 nights in Mar 2024
Response from Mitchell Normand on Mar 7, 2024
Dear Jeff, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mitchell Normand thank you

8/10 Good

Didier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the breakfast was above my expectatio
Stayed 2 nights in Feb 2024
Response from Mitchell Normand on Mar 4, 2024
Dear Didier, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mitchell Normand thank you

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2024
Response from Mitchell Normand on Mar 4, 2024
Dear Melanie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mitchell Normand

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seeing Ray
Great place breakfast is great the two guys working Sunday morning are excellent people
Stayed 2 nights in Feb 2024
Response from Mitchell Normand on Mar 4, 2024
Dear Ray, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mitchell Normand

6/10 Okay

Sarah

Travelled with family
It was ok, could have been better
Stayed 3 nights in Feb 2024
Response from Mitchell Normand on Feb 19, 2024
Thank you for the Stay we hope to see you again.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Mitchell Normand on Feb 19, 2024
Thank you for the Stay we hope to see you again.

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mitchell Normand on Feb 19, 2024
Thank you for the Stay we hope to see you again.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff at checkin. Clean room. Lots of restaurants within walking distance.
Stayed 1 night in Feb 2024
Response from Mitchell Normand on Feb 19, 2024
Thank you for the Stay we hope to see you again.

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Quick check-in. Walking distance to lots of food.
Stayed 1 night in Feb 2024
Response from Mitchell Normand on Feb 19, 2024
Thank you for the Stay we hope to see you again.

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, and pet friendly
Stayed 1 night in Feb 2024
Response from Mitchell Normand on Feb 19, 2024
Thank you for the Stay we hope to see you again.

6/10 Okay

Ashantae

Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from Mitchell Normand on Feb 6, 2024
Dear David, Thank you for taking the time to fill out a review for us, we hope to see you again soon. Mitch Front office Manager.

10/10 Excellent

sandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Mitchell Normand on Feb 6, 2024
Dear Sandra, Thank you for taking the time to fill out a review for us, we are overjoyed that you enjoyed your stay and hope to see you again soon. Mitch Front office Manager.