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Reviews of Bellaire Inn

2.5 out of 5
Bellaire Inn
728 East Cayuga St, Bellaire, MI

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 55 reviews" "
Rating 8 - Good. 17 out of 55 reviews" "
Rating 6 - Okay. 6 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 6 out of 55 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Clean place to stay
The motel was older and we could hear our neighbor's conversation through the walls early in the morning. On a positive note, the room we had was large and the bed was comfortable. It was very clean but had an overpowering smell of bleach. Considering what we paid, I felt like there should have been better amenities.
Stayed 2 nights in Oct 2020

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased!
We had a very clean & peaceful stay
Stayed 3 nights in Oct 2020

10/10 Excellent

Kim, Grand Rapids

Liked: Cleanliness, staff & service
It was a beautiful quaint hotel that I would recommend to others.
Stayed 2 nights in Oct 2020

6/10 Okay

Cecelia

Travelled with family
The advertisement is misleading. It is an average looking motel. Expensive during October
Stayed 2 nights in Oct 2020

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean.
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is clean and well kept. We enjoyed our stay.
Stayed 2 nights in Oct 2020

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Large, clean, recently renovated room. Great community.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Older place but nicely run and clean and quiet. Good location to be in proximity to all that the area offers.
Stayed 2 nights in Sep 2020

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2020

10/10 Excellent

Mason, Detroit, MI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, rooms where very clean, smelled nice, beds were comfortable. Very close to downtown which was a plus! Would definitely come back!
Stayed 2 nights in Sep 2020

10/10 Excellent

Karrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bellaire Inn is a very beautiful place to stay and far exceeded our expectations with cleanliness. Carla was very friendly welcoming as well. Bellaire Inn offers quality rest and relaxation at a reasonable rate that is not easy to find in most tourist destinations.
Stayed 2 nights in Aug 2020

2/10 Terrible

Kaitlyn

Travelled with group
Disliked: Staff & service
The person that was going to check us in was very rude and condescending. It was 9pm and I actually canceled the reservation without knowing where we would stay that night. To give you an example, when I asked how much an additional room would be she said, “you should know you made a reservation.”
Stayed 2 nights in Jul 2020
Response from Mgm on Jul 27, 2020
This party was cancelled because they refused to follow all safety policies.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super pleased with our stay at the Bellaire Inn!
Stayed 2 nights in Jul 2020

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway
Booked the room kind of last minute abd didn't know what to expect. The Inn was well kept and very clean. The rooms look like they were just redone. Great experience.
Stayed 2 nights in Jul 2020

8/10 Good

Dreama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice neat very clean little Inn off the beaten path office closes at 9pm so if you’re late you might not be able to check in and you have to call them. The beds are very very very hard but very nice clean place
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit to this hotel was horrible and the lady who owns the hotel was A horrible person. I will start by saying that she was completely intoxicated when we checked into our room, and you could barely understand A single word she said. My fiance qnd I went kayaking and came back to our room to change and get ready for our next adventure. We were greeted to her screaming and yelling at us to get out of of our room and that she was going to call the police on us if we didnt leave. She said that we were smoking dope in her room which wasn't true at all!!! and also accused us of smoking cigarettes in the room which also wasnt true. As far as the rooms were concerned they were very outdated and they smelled horrible like mildew and mold. The beds were very uncomfortable, customer service was non existent, the refrigerator didn't work, the hottub in our supposed honeymoon sweet was dirty and the water didn't get very Hot. Save yourself money and don't stay here this was by far the worst hotel we have ever stayed at, and we have stayed at more than 15 hotels in our travels.Also this horrible lady didn't refund us our money from the two days that we paid to stay here, we only stayed one day and she said nope your not getting your money back, then she locked up the office qnd never answered my calls either. This is not A way to run A business and I hope that Karma bites her hard because she almost ruined our Anniversary. Like I said this isn't A good hotel in the least!!!!!!!!
Stayed 2 nights in Jun 2020
Response from MGM on Jul 1, 2020
You were asked to leave because the staff was afraid of you, and your total disrespect for them. From our staff

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Lucas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything seemed clean, the room was spacious, inn is a little dated, but that was expected so no surprises.
Stayed 1 night in Jan 2020

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price. Nice office cat..............
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Beverly, Ionia, MI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little difficult to find and there was no one in the office at 9ish Sunday morning so we could turn the key in. Had to leave the door unlocked and the key on the table in the room.
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs major renovation. Room had a moist dirty smell that reminded me of summer camp showers. Carpet had to be over 20 years old.
Stayed 3 nights in Aug 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the price! 6 minutes from glacier hills and 1 minute from grocery store and overall convenient location. Clean.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing especially unique about this motel. But everything was very well kept, clean, painted, and tidy.
Stayed 2 nights in Aug 2019

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness
The rooms are roomy, clean and tidy. Parking lot entrance very poorly lit. Nothing picturesque about this property, but it's more than adequate , but pretty pricey at over $100.00 a night without breakfast. Choice hotel would probably be a better option.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had the honeymoon suite, we weren't allowed candles which was a bummer, and the tub could have been cleaner along with the shower floor . They both had a soap scum residue. The room was very musty smelling. So fa breeze or candles would have been a big help. The outside was adorable and very clean.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend!!
The lady who runs the place was very friendly and helpful. It was a great stay for the family.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great Location for Torch Lake Activities. The management is a bit "unique" in that they are no even on site before 10:00am; and I'm told that they close up shop by 9am. They had those awful shampoo packets instead of real shampoo. The room was clean, but the lighting is... weird. There is no light on one side of the bed, and no lighting at all for the Jacuzzi tub. On our last day as we were packing up to go, there was simply NO CABLE and therefore NO TEVISION. for the last 3 hours of our stay. Weird.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Booked a room, called to ask a question. Got a recording and left multiple messages. Someone finally called me back 2 days before my stay just to tell me they don’t allow boats in their parking lot for their guests. Had to cancel my reservation which they did refund me for, but was not able to find a different last minute hotel in the area.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
VERY clean and spacious rooms. Conveniently located.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The pros: The linen was clean, the water was hot, the AC was adequate, and the room was cleaned daily. The staff were courteous. The cons: The black mismatched linen towels were frayed and had spots that were bleached white, there are not adequate electrical receptacles, the desk which I needed to use was occupied by the small microwave oven, lighting needed a bulb replaced, the tile floor of the bath room sweated profusely during a period of rain, the TV blinked off at 10:20 p.m. which was unfortunate because we were using its volume to drown out the party going on outside our door, and finally, getting out of the jet tub we discovered we were covered with a mysterious sticky film. We stayed only four days of our five days booked and paid. I hate to give any property a bad review but this $156+ p/night room I would not book again for any price.
Stayed 5 nights in Jul 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE TO STAY
We thought would would not arrive until after 9:00 I called ahead and the woman who answered said just call when you know for sure what time you will be arriving and we will be there to get your key. Very friendly when we checked in (we did arrive before 9:00), The room was great, very large and appeared to have been recently remodeled. Everything was extremely nice and it was the cleanest hotel I have ever stayed at.
Stayed 2 nights in Jun 2019

8/10 Good

Don, Auburn Hills,Mi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very close to town and chain of lakes.Also not far from Traverse city and Sleeping bear sand dunes.
Stayed 2 nights in Jul 2019

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Check in was fine, the room was nice the only strange part was that a large group of people were having some sort of a party in the parking lot. They weren’t loud or rude, it was just strange.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was totally remodeled and updated. Very clean. Would definitely stay there again.
Stayed 3 nights in Jun 2019

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole trip was amazing...Weather was good and the people were all friendly...
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was a nice quiet area but I think they could make some improvements. The carpet was outdated and had small nails sticking out along the walkway to the restroom. There was a distinct Oder that we couldn’t get rid off even after opening the windows.
Stayed 2 nights in May 2019

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019