Property entrance

Reviews of Beechlawn House Hotel

3 out of 5
Beechlawn House Hotel
4 Dunmurry Lane, Dunmurry, Belfast, Northern Ireland

Reviews

8.0

Very good

Rating 10 - Excellent. 119 out of 285 reviews" "
Rating 8 - Good. 97 out of 285 reviews" "
Rating 6 - Okay. 44 out of 285 reviews" "
Rating 4 - Poor. 14 out of 285 reviews" "
Rating 2 - Terrible. 11 out of 285 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff!
Very helpful and friendly staff. The food was amazing and value for money too.
Stayed 4 nights in Nov 2023

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room, service and food were great. Very friendly and helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Dunmurry and we'll more than likely return in the future. The hotel staff were all very nice and friendly. The room was fantastic and very convenient to the bar, which was perfect. Thank you for making our visit so memorable.
Stayed 1 night in Sep 2023

8/10 Good

Rachel, Aberdeen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay - staff were friendly and efficient. The shower head in the bathroom had black mould on it - not only unhygienic but unhealthy. I ate in the hotel restaurant and chose the vegetable enchilada one night and the vegetable curry another night. I had a soup starter each night also. The contents of the enchilada and the curry were identical - onions, mushrooms (not many) and peppers. All the food was extremely salty and the quality and taste of the food was poor. Enchilada and curry are good vegetarian options but they were poor executed at the Beechlawn Hotel. Please go back to the drawing board with this.
Stayed 2 nights in Sep 2023
Response from Grace on Sep 9, 2023
Good Afternoon Rachel,We are glad you enjoyed your stay. Thank you for your feedback. I have passed it on to the appropriate departments. We hope to welcome you back soon.Kind regards,Reception

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in available. Very convenient for the city.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Good location and obviously popular as the restaurant was busy every night I was there. Ample parking on site, the brick facade throughout is a bit dated but functional. The room comfortable one thing lacking are electrical sockets near the bed to charge phones etc. the food at breakfast and in the evening is very tasty and plentiful.
Stayed 4 nights in Jul 2023

10/10 Excellent

Zulfiquar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent very friendly staff.
Stayed 2 nights in May 2023

10/10 Excellent

Seamus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Teagan

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
0ne night only
Enjoyed very much will be back thanks
Stayed 1 night in Apr 2023

8/10 Good

Eanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Travelled with group
Basic
It was ok. No frills. Service at desk could be improved - was sent the wrong way for my room. Wifi didn't work. Shower not even slightly powerful. Clean enough room but could be better. Didn't eat there but did walk through the dining room to find my room. Wouldnt rush back - very basic hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2022

10/10 Excellent

James

Stayed 7 nights in Sep 2022

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
I liked the place, very nice, comfort and tidy room. Walkable distance to Dunmurry train station, where trains go to Belfast city center (15 minutes journey by train) I will stay here again for my next trip to Belfast..
Stayed 3 nights in Sep 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel.
Comfortable hotel with good parking and a nice on site bar. Good breakfast.
Stayed 4 nights in Jul 2022

10/10 Excellent

Saoirse

Stayed 2 nights in Jul 2022

4/10 Poor

Eamonn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a stale smell in the room, the bed was uncomfortable, the windows were very grubby and we couldn’t sleep due to the noise of a function being held downstairs, we heard every song played and we could also hear the hand drier in the bathrooms attached to the function room every time someone used it. We won’t be returning.
Stayed 1 night in Jul 2022

8/10 Good

khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy restaurant in side Need to pass all customers and go to the room. Breakfast nice
Stayed 1 night in May 2022

4/10 Poor

Susan

Travelled with family
Disliked: Amenities, property conditions & facilities
We booked through Expedia a family room because there were three of us my husband, myself and my adult daughter. When we got there they said there were none available and we were put in a small room that was very cramped for us. We were able to use the common room to visit. The ladies in the breakfast room were great and Nilla at the front desk couldn’t have been more helpful or accommodating
Stayed 3 nights in May 2022

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great food in the evening and the staff in harp bar was great! Will definitely return
Stayed 1 night in May 2022

10/10 Excellent

Joseph

Stayed 1 night in May 2022

8/10 Good

declan

Stayed 2 nights in May 2022

8/10 Good

John

Business traveller
Liked: Staff & service, room comfort
This is a lovely little Gem of a Hotel.
I was tired from traveling all day. Had never been before to this hotel bug just tried it as liked the sound of it. I hound it to be a lovely friendly place with lovely food and great staff. Room a little small but I expected that. It's a grand hotel to relax in the dining area and Bar and rates were good too. About 15 mins to Belfast if traffic is ok. Would highly recommend if your not looking for a fast moving city hotel. Well do to all.
Stayed 1 night in Apr 2022

8/10 Good

Keira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and good brekkie!
We stayed as part of a large wedding. The hotel was beautiful and the staff were friendly. Good cooked breakfast in the morning. Thank you for allowing us to all have a great time
Stayed 1 night in Apr 2022

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Alison

Stayed 1 night in Feb 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect location for our needs
We were in Belfast to see friends who live close to the hotel. It all worked out perfectly. We also used the train into Belfast city centre, it was only a short walk away.
Stayed 3 nights in Dec 2021

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very professional friendly staff
Great stay and very professional friendly staff
Stayed 6 nights in Oct 2021

10/10 Excellent

Fraser

Stayed 2 nights in Oct 2021

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel friendly staff
Great stay, staff were very friendly and the hotel is clean. Had a great night and i will be back.
Stayed 1 night in Sep 2021

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachlawn house hotel
Lovely hotel, friendly staff, comfy bed, great bar and food. Highly recommended!
Stayed 1 night in Aug 2021

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but let themselves down!
Hotel was good. Very nice room and friendly staff. Bar and food was also good. The only negative was that I paid my bill when I arrived but they then took the money again from my card the next morning (on the send attempt first got declined) which is unacceptable. I had left the hotel early so when the notification came on my phone For the second payment I had to call to ask what was going. They did apologise and said they would refund but this took 24 hours before the money was back in my account agin unacceptable it should be immediate!! Not impressed!
Stayed 1 night in Aug 2021

10/10 Excellent

Mark

Stayed 2 nights in Aug 2021

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great hotel wedding was great at last music back great food great bars great staff
Stayed 1 night in Jul 2021

6/10 Okay

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enforce Your Rules Please.
The hotel was in a perfect location for my business trip. My room was ideal. The choice and quality of food for evening meal and breakfast was really good. The down side was the blatant abuse of the wearing (or non wearing) of face coverings by restaurant diners as well as staff during the time I was in the restaurant despite appropriately placed signage and other members of staff setting an example. Check out was as impersonal as it gets. I was offered my printed out receipt for my stay. No ‘how was your stay’ or ‘goodbye’ or ‘look forward to seeing you again’. Old fashioned values go a long way especially during trying times.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
I booked the hotel and spoke to an employee 2 weeks before arrival. It was only by chance that i contacted them again only a week before arrival and I was told that the hotel was actually closed and they were going to contact me. If I had waited for them, it would have been cutting it fine to find alternative accomodation
Stayed 1 night in Apr 2021

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smashing hotel
Really comfy staff amazing nothing was a bother cant wait to be able to go back
Stayed 1 night in Oct 2020
Response from Lisa at Reception on Dec 3, 2020
Thankyou for your positive feedback We are delighted that you enjoyed your stay with us and hopefully we will welcome you back soon.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Ciara Reception on Aug 10, 2020
Good Afternoon John Many thanks for your excellent review, it is much appreciated. Kind Regards

10/10 Excellent

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March2020 stay
Not one for reviews but credit where credit is due. We stayed at the hotel whilst our house is getting renovated and each and every staff member made our stay really special - as it is hard with a 4 month old baby! From the receptionist staff arranging cots to the bar staff sorting dinner and drinks and sterilising all our bottles to make the next day a lot easier. And it was not an issue when we we’re running later than expected for check out - if anything they simply asked could they do anything to help. We were literally 20 mins up the road but this felt like a we mini holiday. A massive shout out to Courtney on breakfast shift - so polite and follows procedures but is also up for a massive laugh and joke! Thank you everyone - we will be back.
Stayed 1 night in Mar 2020

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my short stay.
First time I’ve stayed here. Chosen because of location for business appointments. Large car park. Friendly welcome at reception. Room was of a good standard. Good value restaurant with the chefs special menu really good value and of a high standard. The hotel bar was ideal for Sky Sports and a quiet drink after my meal. Breakfast was ideal. Not too large, not too small. Will definitely return should the opportunity arise.
Stayed 1 night in Mar 2020

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where very friendly,the food was fantastic would recommend it 100 percent
Stayed 2 nights in Jan 2020
Response from Sinead on Feb 6, 2020
Thank you for your feedback this is greatly appreciated. Regards, Sinead @ Reception.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, staff where very friendly. The food was fantastic and very reasonable. Would recommend this to anyone
Stayed 2 nights in Jan 2020
Response from Sinead on Feb 6, 2020
Thank you so much for your feedback, it is greatly appreciated. Regards, Sinead @ Reception

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas party night
Hotel was very warm friendly room was spotlessly clean and very comfortable
Stayed 1 night in Dec 2019
Response from Ciara on Dec 21, 2019
Good Afternoon Michelle Many thanks for taking the time to leave us an excellent review, it is much appreciated. I am delighted to hear the room was comfortable. I hope that we can welcome you back to the Beechlawn Hotel again. Kind Regards

4/10 Poor

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was above the kitchens extraction so very noisy had to dance around in the shower to catch any water the pressure is useless
Stayed 1 night in Dec 2019
Response from Ciara on Dec 21, 2019
Good Evening Paul Many thanks for taking the time to leave us a review, it is much appreciated. I have passed your comments re: Kitchen extraction and the shower pressure on to Management. All feedback is dealt with in a constructive manner. If you choose to stay again, let us know and I will ensure your room is more comfortable. Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from Ciara on Dec 21, 2019
Good Afternoon Many thanks for taking the time to leave us a review, it is much appreciated. Kind Regards

10/10 Excellent

Arthur, Belfast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night at this hotel. The food was brilliant,the entertainment was good. And the staff were really helpful. Would highly recommend it.
Stayed 1 night in Nov 2019
Response from Ciara on Dec 1, 2019
Good Morning Arthur Many thanks for taking the time to leave us an excellent review, it is much appreciated. I am delighted to hear that you had a great night and would highly recommend us. I hope that we can welcome you back to the Beechlawn Hotel. Kind Regards Ciara

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from Ciara on Dec 1, 2019
Good Morning Many thanks for taking the time to leave us a review, it is much appreciated. I hope that we can welcome you back to the Beechlawn Hotel. Kind Regards Ciara