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Guest reviews

2.9/5
19 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Restaurant
Gym
Business Services
Babysitting

Map

Explore the area

Popular LocationSilk Street Market13 min drive
Popular LocationTemple of Heaven14 min drive
Popular LocationBeijing Qianmen Street17 min drive
AirportBeijing (PEK-Capital Intl.)35 min drive

Choose dates to view prices

  • Business

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 3
    More detailsBusiness

About this area

Beijing

Plaza Hotel is located in Beijing. Forbidden City and The Palace Museum are cultural highlights, and some of the area's notable landmarks include Wangfujing Street and Tiananmen Square. Looking to enjoy an event or a game? See what's going on at Workers Stadium or Beijing National Stadium.
Visit our Beijing travel guide
View in a map
Popular Location

What's nearby

  • National Museum of China - 9 min drive
  • Silk Street Market - 13 min drive
  • Temple of Heaven - 14 min drive
  • Wangfujing Street - 17 min drive
  • Beijing Qianmen Street - 17 min drive

Getting around

  • Shuangjing Station - 3 min drive
  • Beijing Railway Station - 7 min drive
  • Beijing (PEK-Capital Intl.) - 35 min drive

Restaurants

  • Hai Long — 1 min walk
  • Ge Lan Western Restaurant — 1 min walk

About this property

Plaza Hotel

4-star Beijing hotel in Chaoyang with free breakfast
This hotel features a restaurant, a health club and massage/treatment rooms. Wired Internet in public areas is free. Other amenities include a business centre, an arcade/games room and express check-in. This hotel has 218 rooms.
Plaza Hotel offers 218 forms of accommodation.
Recreational amenities at the hotel include a health club.

Property amenities

Internet

  • Available in some public areas: Free wired Internet

Food and drink

  • Free breakfast available
  • 1 restaurant

Things to do

  • Arcade/game room
  • Health club

Family friendly

  • Arcade/game room
  • Free supervised childcare/activities

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Hair salon
  • Porter

Business services

  • Business centre

Spa

  • Massage/treatment rooms

Policies

Check-in

Check-in time starts at 02:00 PM
Express check-in

Check-out

Express check-out

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Can I cancel my reservation for free at Plaza Hotel and receive a full refund?
Yes, Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.
What time is check-in at this property?
Check-in begins at 02:00 PM.
Where is this hotel located?
Located in Chaoyang, this hotel is within 1 mile (2 km) of Beijing Curio City and Panjiayuan Antique Market. Beijing University of Technology Gymnasium and Beijing Yansha Outlets are also within 3 miles (5 km). Jinsong Station is 23 minutes by foot.

Guest reviews

Overall score and ratings for Plaza Hotel

2.9
Guest rating
5 - Excellent
1
4 - Good
7
3 - Okay
5
2 - Mediocre
2
1 - Poor
4
3.8
Cleanliness
2.9
Service and Staff
3.5
Property condition

1/5

  • Disliked: Staff & service
Avoid this hotel.

1. No body speaks English at all.Not even a word including the people at the registration desk. 2. The hotel restaurant do not know how to cook food, they can not even warm up a frozen pizza as one of their menu item. 3 There is nothing around. Location is away from everything. 4.The rates are no better than other fine hotels in desirable areas of Beijing. 5 Wi Fi does not work. Hotel staff is of no help 6. All the rooms were cold. There is no thermostat setting control in the room. No staff member understands your complaint.

Stayed 1 night in May 2018

1/5

Very unfriendly hotel stuff

Arrived at the hotel with my printed confirmation and the receptionist could not find my booking and literally said sorry, leave. I refused and I had to call Expedia an international call to find out why the hotel didn't have my booking only to find out that the took the wrong date and it was their mistake. The bed is horrible, they don't change sheets, I had a little make-up on the pillow that was there for 3 days and when I was checking out they asked me to pay US$10 for that little spot. I went back and washed it off and they still wanted to charge me, so I just paid the $10. I was not allowed to wait for my taxi in the foyer unless I was buying a drink, WIFI unreliable, rooms pretty hot, they turn off the A/C, communication barrier, non speak or understand English, just a horrible experience staying there. I would not recommend anyone to stay in that hotel.

Pros: Nothing really, I stayed there because most of the Great Wall Run marathon runner stayed at this hotel.

Cons: Everything

Location: Location is great, that's all.

Stayed 3 nights in Apr 2018

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extra charge for 3rd person,RMB196.00, all type credit card cannot be used

Stayed 2 nights in Jul 2017

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, room comfort
Isolated hotel away from all tourist attractions

No English speakers employed. Communication barrier inhibits all effective communication. Employees cannot help with anything. Room keys stopped working four times in 10 days. Gym was always locked--you had to have someone unlock it every time you wanted to use it. Staff had to escort you to the elevator to get you to the floor the gym was on-your key only allows you access to the floor you are staying on. No ability to control the rooms climate control system. Had to open and close the window at night to maintain a livable temp while 30 degrees outside. Restaurants were not open during posted times. Not much around the area to see besides a few restaurants and a 7-eleven. Intersection outside hotel has crazy foot and vehicle traffic with horns going off constantly. On a positive note, the housekeeping staff were awesome. Hard workers and very in touch with the folks staying in the rooms they were assigned to clean.

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are like sleeping on concrete!!,

No staff speak english and the beds are hard as cement! Toilet didn't work, mold in the shower, filthy carpet