Breakfast, lunch, dinner served; international cuisine
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Reviews of Palace Garden Hotel

4.5 out of 5
Palace Garden Hotel
800m south of Yongfeng and Beiqing, East side of the road, Beijing, Beijing

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 36 reviews" "
Rating 8 - Good. 15 out of 36 reviews" "
Rating 6 - Okay. 3 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

5.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Garden View room over looks restaurant that has loud music until 9:00pm.
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Small room with no chair to sit on. Loud music in the room from dining room every night until 9:30pm
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Ben, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
Great hotel and Great experience - Right next to the subway 1.15hrs from the centre - Great neighbourhood - Easy to get to the Great Wall and Northen parks
Stayed 9 nights in Oct 2017

10/10 Excellent

Ritchie Yong, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is my fourth time to choose stay at Palace Garden Hotel . everything is good ! i am so satisfied about their hotel environment, services and even front desk services . will continue to stay when i come back beijing .
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

BO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, luxurious, excellent service
This is one of my favorite hotels to stay at in Beijing. The staff is extremely friendly and service is absolutely amazing. I was upgraded for free into a larger suite which had a larger bathroom and a minibar, both of which were a nice touch. The rooms itself are very new and kept very clean. Highly recommended for anyone looking to get away from the busy city and relax. There is also a hot spring next door which you can access directly from the hotel.

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a stay
Excellent hotel. Great place to stay..room was extremely clean and spaciour......

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Amenities
Great hotel and amenities.

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish it were more flexible about departure time.

10/10 Excellent

Thi Thanh Hien, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! No free fruits served on first day. ;(

10/10 Excellent

Pei Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Siong Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beijing hotel
Great hotel overall, most definitely a 4.5 star place. Staff is supremely curtious and attentive. I would recommend and I would return.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but far from the center
Like many nice hotels in China, staff are not well trained. Many of them are not very welcoming. Hopefully after the new subway line extended to the hotel area next year, it will make the travel easier. Otherwise it is just too far away from the center.

10/10 Excellent

LUNDY, Tampa,FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful. English speaking manager saw that all our needs were met.

10/10 Excellent

weedy, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab hotel
A little out of the way (city) but made it that much more pleasure all when returning from exploring surrounds.

10/10 Excellent

John, Yanchep Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not long enough
The stay in the hotel was wonderful, however it is located away from things which means taxis which is OK going but the return has its problems. The only other complaint being that our breakfast for an early departure was not provided on the morning we order the night before.

8/10 Good

Victor L, PR

Liked: Cleanliness, property conditions & facilities, room comfort
Family vacation!!!
El Hotel es fabuloso, tiene una estación de tren justo al lado, el desayuno súper bueno, pero el servicio como tal para ayuda en sugerencias no estuvo muy favorable pq el personal no habla ni entiende inglés, nos las ingeniamos como pudimos y aún así disfrutamos muchísimo. Víctor y familia!!!
Stayed 7 nights in Jun 2018

6/10 Okay

Kota

Disliked: Property conditions & facilities, room comfort
予約内容との違いが大きすぎる
予約は応接スペース、バスタブ、ビジネスデスクあり、でしたが案内された部屋はその全てが整っていない18平米程の小部屋でした。毎月利用してきたので、繁忙期でも多少の優遇を期待していましたが恩を仇で返された感じで、星付ホテルとは程遠い非常に程度の低いサービスでした。

10/10 Excellent

YIWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉休闲
紧邻西山温泉，如果想泡温泉，还是很方便的。

8/10 Good

Yung-Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
到上地差旅是好選擇
雖就在地鐵站旁, 但酒店附近幾無店家, 欠缺生活機能.
Stayed 5 nights in Oct 2017

10/10 Excellent

Chun Yu, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
饭店整体很不错，就位置偏了些，附近比较不方便
很好

6/10 Okay

Wonbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통불편하고 음식이 형편없는 호텔
한적한 교외라 교통은 택시외에 방법이 없음. 호텔 Shuttle 있다고 하였으나 실제는 운행되지 않고 있음. 이는 호텔.com 에서 확인 후 재개정해야 함. 공항에서 호텔까지 택시비가 200 위안 나왔음. 저녁먹을 때가 마땅치 않음. 호텔에 부페가 있으나 가격은 매우 비싸고 음식이 형편없음. 숙박시설은 청결하였음.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Excellent stay experience, but it's far away from downtown.

8/10 Good

alexander, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but to far away from city centre
The hotel was really good and the service excellent but the hotel is really far from the city centre. The surrounding area has got no restaurants or stuff to do, takes about an hour and a half by taxi to the city.

8/10 Good

Børre, Noreg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - far from city centre
Very nice hotel. It is a resort and the oveerall quality is excellent. The hotspring at the hotel is very nice. Language is a challenge, as most of the staff spaks Chinese only. The location on the map at hotels.com is not correct, this hotel is further north, outside ring 5, so it is a little inconvenient if your activity is downtown.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Far off from city
Excellent hotel but far off from city center. I would like to complain to hotels.com since the location of this hotel on the map of hotels.com is at 3rd ring and actual location is outside 5th ring road. It makes a huge difference when on business. Very disappointed with hotels.com map and the that there is no way to compliant to them I will do it here instead.

6/10 Okay

Tom, Osaka, Japan

Liked: Staff & service, property conditions & facilities, room comfort
郊外の閑静なホテル
ホテルの部屋は広く、ゆったりとした作りでした。入浴する機会は無かったですが、温泉施設も３階に併設されていました。　部屋にも、ゆったりとつかれるバスタブがあり、お湯もしっかり出ていました。 ミネラルウォータも数本ホテルの無料サービスとしてついていました。 若し、北京市内へ頻繁に通うのであれば、北京大学・清華大学のキャンパス迄で概ねタクシーで３０分程度の時間が掛かりました。従って、市の中心部分迄は概ね１時間程度は掛かる感じでした。

10/10 Excellent

Tianwei, 天津

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
无与伦比的体验来自豪华的免费升级
我要专门感谢一下酒店的前台小姐，为我们升级成了巨大的套房，使我们度过了无与伦比的生日之夜。套房有三面落地窗，两个电视，两个卫生间，以及超大的双人浴缸，这是我们完全没有预料到的。两个卫生间之间喊话都听不清，简直要靠打电话。感谢酒店带给我们的奢华体验，未来有时间一定会再来泡温泉。

8/10 Good

Serom, 서울

Liked: Cleanliness, property conditions & facilities, room comfort
hotels.com 지도에 나오는 위치 아님.
hotels.com 지도에 나오는 위치 아님. 지도가 잘못되어있음. 북경대에서 매우 가까운 중관춘 근처에 위치한 것으로 지도에 나오지만, 실제로는 북경대근처까지 택시로 20분 정도 걸림. 매우 고급스럽고 넓은 객실이 맘에 들었으며, 여러가지 작은 편의 시설이 있어 객실 자체는 감동이었음. 직원들이 영어를 못하고 서비스도 크게 좋치는 않음.

10/10 Excellent

H, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大満足のホテル
部屋も大きく、清潔で、ベッドもフワフワ、とても快適にお過ごせました。朝食も豊富で、大満足でした。間もなく地下鉄が、開通するので、もっと、便利になると思います。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
郊外にオープンしたスパ併設ホテル
12時からチェックインできると書いてありましたが、掃除ができていなくて1時まで待たされました。7階の前回よりいい部屋に通していただきよかったです。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
開発中の北京郊外にオープンしたホテル
北京市郊外の開発途上地区にオープンしたスパ併設ホテルです。周辺は2015年3月現在開発中の為、新築マンション以外なにもないです。 NHKBSも見れますし、浴槽完備の新しい部屋でくつろぐことができ、バイキングもあるので、ホテルステイとしては満足です。

10/10 Excellent

yue, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいホテル
気楽な滞在でした