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Reviews of Grand City Batu Hotel

3 out of 5
Grand City Batu Hotel
Jl. Bukit Berbunga No. 104 -108, Batu, East Java

Reviews

6.6
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 4 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Another guest very noisy and the hotel staff didn't do anything about that
Stayed 2 nights in Apr 2019

4/10 Poor

Parag

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The 3 beds room booked was a tiny cubicle with no windows. The duty manager obliged by moving us to a room with twin beds with windows facing the pool. However, the room and the bathroom had a nauseating stink. There was an air conditioner in the room but the remote controller was removed. We were told that the hotel does not offer air conditioning. A fan was provided on request. The breakfast was OK. The staff were quite courteous and helpful. The hotel does not have a restaurant on its premises except for the breakfast in the morning. There's plenty of cheap local food in the neighbourhood.
Stayed 2 nights in Jan 2019

6/10 Okay

Mick

Liked: Staff & service
Disliked: Amenities
No airconditioning to room only portable fan No fridge for cool drinks or food storage No directory for services provided by hotel On positive side room large with super king bed Friendly staff
Stayed 1 night in Nov 2018

8/10 Good

Bheema, Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel at Batu
Overall good experience. The hot water system had some issues. Otherwise the Manager and the staff are very helpful
Stayed 1 night in Jun 2018

10/10 Excellent

Carey, Longbeach, CA, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel
this is great hotel

6/10 Okay

Verified traveller

6/10 Okay

bowie

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hotel bagus dg fadilitas hrs ditingkatkan
Tanpa air conditioning walau udara tdk dingin shg pengap..parkir terbatas..tanpa lift..tdk ada akses disabilitas..bahkan tempat sarapan hrs naik tangga yg tinggi..berbahaya dan melelahkan utk irg tua..kamar junior suites tanpa bathtub dan wastafel..lantainya licin..siaran tv kabel buruk..breakfast terbatas..tdk ada gantungan dipintu utk message