Search Castles in Basehor from CA $111

"They are a pet friendly hotel. The room I was in has dog poop on the floor in the corner by the bed. I don't have a dog. This was reported immediately and the recommendation was for me to move after already moving I to the room after driving 10 hours. I had already picked up the poop and flushed it. I then went to get the extra blanket and it had been wadded up and stuffed in the closet......used. I told them the manager needed to call me. She never called. I called from the road, she didn't answer. I called their corporate office and was told it would take a week for someone to reach out to me. So not stay at this property. Disgusting rooms and absent management and customer service."

"Room was clean. Good breakfast. Only downside. We got a call from front office stating we were walking too heavy. Complaints from room below. How the hell do you walk heavy. We were on the bed watching TV and in bed by 10:00. We are 70 years old. How do you walk heavy to disturb room below. Sounds like you need better insulation if it’s a problem. "

"Room was nice and clean, friendly staff and the breakfast was reallly good."

"Excellent property qith clean rooms and nice casino"

"Clean and quiet hotel. Great service."

"The lady i spoke to on the phone was so nice & helpful, when me & my husband came in i believe she was the same one to help us & felt even more welcomed. 10/10 for everything. breakfast was amazing also."

"Clean roo."

"Nice room and very kind staff "

"I have stayed in many hotel rooms and most of them were not perfect. Neither was this one. But this one probably still rates 5 stars. Most everything was very good. We has two problems. When we pulled the plug on the tib faucet to start the shower, the plug still left a significant amount of water draining from the tub faucet. Also there was not enough light in the clothes closet to see the clothes. That could be easily fixed. Everything else made for a very nice stay."