Garden

Reviews of Petit Palace Boquería Garden

4 out of 5
Petit Palace Boquería Garden
Calle De La Boqueria, 10, Barcelona

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1004 reviews" "
Rating 8 - Good. 272 out of 1004 reviews" "
Rating 6 - Okay. 94 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine.
Stayed 4 nights in Apr 2024
Response from IRIS IZCARA on Apr 30, 2024
Thank you very much in advance for your comments and your time. This helps me a lot to continue improving and that our teams become aware of the importance of detail. First of all, I apologize because all we want is that our guests feels at home. I will inform about your comments to all the teams.I hope to see you again at the hotel so that I can offer you and your family an excellent experience as all our guests deserve.Sincerely,HOST

10/10 Excellent

Jose Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great location, staff were friendly and helpful, breakfast was very tasty! Really happy with my overall stay. Bou was helpful in getting us a taxi to the airport! Will definitely stay again
Stayed 4 nights in Apr 2024
Response from Camila I Guest Service on Apr 28, 2024
Dear Jose,Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Petit Palace Boqueria Garden and are delighted to read that we were able to match your holiday expectations. We look forward to welcoming you back soon.Best Regards,

10/10 Excellent

Eloise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! Room had all the amenities needed views of the garden/courtyard were beautiful. Restaurant food was lovely for dinner. Location was perfect for a walk around the gothic quater and for shopping
Stayed 1 night in Apr 2024
Response from Miguel A. Nieto | Experience manager on Apr 22, 2024
Reply:Dear Eloise,Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us.It's great to know that you found your room well-equipped with all the amenities you needed and that you enjoyed the beautiful views of our garden/courtyard. We're also pleased that you enjoyed the delicious food at our restaurant for dinner.Our prime location in the heart of the Gothic Quarter is indeed perfect for exploring the historic streets and indulging in some shopping. We're glad you were able to take advantage of it.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

8/10 Good

Quratulain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely hotel
Stayed 3 nights in Apr 2024
Response from Miguel A. Nieto | Experience manager on Apr 22, 2024
Dear Quratulain,Thank you for your kind words! We're delighted to hear that you enjoyed our hotel's great location. We strive to provide our guests with a comfortable and convenient stay, and we're glad to know that you found our location to your liking.If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Excellent

Starla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is beautiful and location is the best. The staff are super friendly and helpful, Bou is so kind and helpful as well. He stands out for sure.
Stayed 1 night in Apr 2024
Response from Miguel A. Nieto | Experience manager on Apr 22, 2024
Dear StarlaThank you very much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our beautiful garden and found our location to be ideal.It's always wonderful to know that our guests appreciate the efforts of our staff. We're delighted that Bou's kindness and helpfulness stood out to you during your stay. We will be sure to pass along your kind words to him and the rest of our team.Your satisfaction is our top priority, and we are grateful for your recognition of our efforts. We look forward to welcoming you back in the future and providing you with another memorable experience.Warm regards,

10/10 Excellent

Avis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location, Location, Location! Staff at the hotel was so wonderful, particularly the greeter. I had a bad experience at the airport, and he really lifted my spirits! I was voluntarily given a room near the elevator because of mobility issues.
Stayed 4 nights in Apr 2024
Response from Miguel A. Nieto | Experience manager on Apr 12, 2024
Dear Avis,We're thrilled to hear that you enjoyed the prime location of our hotel and that our staff, especially the greeter, made your experience memorable. Providing exceptional service and ensuring our guests feel cared for is our top priority. We're glad we could accommodate your mobility needs by assigning a room near the elevator. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 Good

Barabara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Maryann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, I did ask for a kettle as we had an apartment but one never came but the place and staff were lovely, would recommend.
Stayed 3 nights in Apr 2024
Response from Miguel A. Nieto | Experience manager on Apr 10, 2024
Dear Maryann,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel and found our location and staff to be lovely.We apologize for the oversight regarding the kettle request for your apartment. Your comfort is important to us, and we regret any inconvenience this may have caused. Please know that we have noted your feedback and will make sure to address this issue to ensure it does not occur again in the future.Thank you for recommending us, and we hope to have the opportunity to welcome you back for another enjoyable stay.If there is anything else we can assist you with, please feel free to contact us directly.Warm regards,

8/10 Good

Kathryn

Travelled with partner
Liked: Amenities, property conditions & facilities
The gentleman who checked us in lied to us regarding laundry. We were leaving the hotel to go to the laundromat when he stopped and offered hotel laundry. Since we had a week's worth of laundry, that would have been very expensive so I told the gentleman that we were going to Lavaexpress, nearby. He told it was closed,out of budiness. I found an alternative laundromat, but that one was busy, so I decided to try Lava Express and sure enough it wasn't closed; it was open. Your front desk gentleman just wanted me to use the laundry services. He should not be lying to customers about availability outside of the hotel. The only other comment is our shower in room 3102 completely and totally flooded our bathroom. The design just doesn't work the water was everywhere.
Stayed 2 nights in Apr 2024
Response from Miguel A. Nieto | Experience manager on Apr 10, 2024
Dear Kathryn,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the laundry situation, we deeply regret any misinformation provided by our staff member. It is not acceptable for our team to mislead guests about external services. We will address this matter internally to ensure it does not happen again in the future.Furthermore, we apologize for the issue with the shower in room 3102. We understand how frustrating it can be to encounter such problems, and we appreciate your patience. Our maintenance team will inspect the shower to address the flooding issue promptly.We value your feedback as it helps us improve our services and guest experiences. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to contact us directly.Once again, please accept our sincerest apologies, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,

6/10 Okay

Manuel

Stayed 3 nights in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Travis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Qin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very nice service
Stayed 1 night in Mar 2024
Response from Camila I Guest Service on Apr 28, 2024
Dear Qin,It fills us with joy to know that we managed to exceed your expectations thanks to our services and hospitality! Your satisfaction is our greatest reward.We look forward to welcoming you soon.Best Regards,

10/10 Excellent

Jocelyn G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was right in the heart of the Gothic Quarter and about a 2 min walk from the Boqueria Market. Breakfast buffet was excellent and so was the staff. Highly recommend.
Stayed 7 nights in Jan 2024
Response from Miguel A. Nieto | Experience manager on Apr 3, 2024
Dear Jocelyn G,,Thank you for sharing your positive feedback with us! We're thrilled to hear that you loved our hotel's location in the heart of the Gothic Quarter and its proximity to the Boqueria Market. It's wonderful to know that you enjoyed our breakfast buffet and that our staff left a positive impression on you.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 Excellent

Rhys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! Perfect location so convenient to access all the main sights and close to the metro line 3. Lovely room and breakfast.
Stayed 4 nights in Mar 2024
Response from Miguel A. Nieto | Experience manager on Apr 3, 2024
Dear Rhys,Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience at our hotel and that you found our location convenient for exploring the city's main sights. It's fantastic to know that you enjoyed your room and breakfast as well.We strive to provide our guests with a comfortable and enjoyable stay, and it's always rewarding to receive positive feedback like yours.If you ever find yourself back in the area, we would love to welcome you again.Best regards,

10/10 Excellent

Mohammad, Falls Church

Liked: Cleanliness, staff & service, amenities
I love this hotel. Its not my first time. Staff are friendly location is amazing mid of Las Ramblas St
Stayed 3 nights in Mar 2024
Response from Miguel A. Nieto | Experience manager on Apr 3, 2024
Dear Mohammad,Thank you for your continued loyalty and for choosing to stay with us again. We're thrilled to hear that you love our hotel and that you find our staff friendly and our location amazing. It's always a pleasure to welcome back returning guests like yourself.We look forward to welcoming you back for many more stays in the future!Best regards,

8/10 Good

Alice Daccarett

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is exceptional!
Stayed 2 nights in Mar 2024
Response from Miguel A. Nieto | Experience manager on Mar 26, 2024
Dear Daccarett,Thank you very much for your kind words! We are thrilled to hear that you found our staff exceptional during your stay with us. Providing outstanding service to our guests is always our top priority, and it's wonderful to know that our team made a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future!Best regards,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent - so professional and helpful.
Stayed 4 nights in Mar 2024
Response from Miguel A. Nieto | Experience manager on Mar 21, 2024
Dear Anthony,Thank you very much for your kind words regarding our staff. We are thrilled to hear that you found them to be professional and helpful during your stay. Providing exceptional service to our guests is always our top priority, and it's rewarding to know that our efforts have been appreciated.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best regards,

10/10 Excellent

Louie Anthony P.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was great, they had a friendly and polite attitude, willing to answer any question we had. The breakfast was great with a lot of choice. The locations was close to all shopping area.
Stayed 6 nights in Mar 2024
Response from Miguel A. Nieto | Experience manager on Mar 14, 2024
Dear Louie Anthony P,Thank you very much for taking the time to share your comments with us. We are delighted to know that you had a pleasant experience during your stay at our hotel.It is wonderful to know that our staff is excellent, friendly and polite. Providing excellent service and ensuring our guests feel welcome and comfortable is always our top priority. We are glad that our team members were able to help him and answer any questions he had.We are also excited to know that you enjoyed our breakfast offerings. We strive to offer a variety of delicious options to suit all tastes, and we're glad you found plenty of optionsAdditionally, we are pleased that you found our location convenient to explore the nearby shopping areas. We are committed to offering our guests a convenient and accessible location to enhance their overall experience.Once again, thank you for your kind words and for choosing to stay with us. We hope to welcome you again for another pleasant stay in the future.Best regards,

8/10 Good

Vivian

Stayed 2 nights in Mar 2024

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Martin Mary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was great and staff very friendly. Room had some issues like no hot water, top bunk bed had no railing so felt a little unsafe, walls were very thin so noice was an issue
Stayed 3 nights in Feb 2024
Response from Miguel A. Nieto | Experience manager on Feb 28, 2024
Dear Mary,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our great location and found our staff to be friendly.However, we sincerely apologize for the issues you encountered during your stay, such as the lack of hot water and concerns about the bunk bed. We take your feedback seriously, and we will address these issues to ensure a more comfortable experience for our guests in the future.Your comments are valuable to us, and we appreciate your understanding. If you choose to stay with us again, please feel free to reach out to our front desk immediately with any concerns, as we are here to make your stay enjoyable.Thank you for choosing us, and we hope to have the opportunity to welcome you back for an improved experience.Best regards,

10/10 Excellent

Lorin, Pt Washington

Stayed 1 night in Feb 2024

8/10 Good

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very central hotel with polite and friendly staff. Breakfast was excellent. The room was as expected and a good size for a city break when time spent in the room is minimal. A slight minus was that some of the fixtures and fittings needed a little attention and the towels are not as soft as they could be.Having said that I wouldn’t hesitate to recommend this hotel.
Stayed 4 nights in Feb 2024
Response from IRIS IZCARA on Feb 24, 2024
Dear Mrs. Clare, Thank you very much in advance for your comments and your time. This helps me a lot to continue improving and that our teams become aware of the importance of detail. First of all, I apologize because all we want is that our guests feels at home. I will inform about your comments to all the teams.I hope to see you again at the hotel so that I can offer you and your family an excellent experience as all our guests deserve.Sincerely,HOST

6/10 Okay

Ernesto

Stayed 5 nights in Feb 2024

8/10 Good

Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and had many options, the garden area was lovely, and the rooms were nice. However, there was consistently half-eaten food left in the staircase that was not picked up for days (there was a plate of pizza that remained on one of the landings for at least three days). Overall, a lovely stay!
Stayed 10 nights in Jan 2024
Response from Miguel A. Nieto | Experience manager on Jan 31, 2024
Dear Raleigh,Thank you for sharing your feedback about your stay. I'm glad to hear that you enjoyed the delicious breakfast, the lovely garden area, and the nice rooms. However, I'm sorry to learn about the issue with consistently finding half-eaten food in the staircase. Your comments are valuable, and I appreciate you bringing this to our attention.Maintaining cleanliness is crucial for a positive guest experience, and I apologize for any inconvenience caused by the lapse in this regard. I will ensure that your feedback is forwarded to the appropriate team to address the issue promptly.If you have any further comments or if there's anything else you'd like to share, please feel free to let me know. We appreciate your input as we strive to provide the best possible experience for our guests.

8/10 Good

ilnor, Hemet

Travelled with family
Liked: Cleanliness, amenities
Ramblas
Stayed 2 nights in Jan 2024
Response from IRIS IZCARA on Feb 24, 2024
Dear Mr. Ilnor, Thank you very much in advance for your comments and your time. This helps me a lot to continue improving and that our teams become aware of the importance of detail. First of all, I apologize because all we want is that our guests feels at home. I will inform about your comments to all the teams.I hope to see you again at the hotel so that I can offer you and your family an excellent experience as all our guests deserve.Sincerely,HOST

10/10 Excellent

John, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Greatness
Stayed 1 night in Jan 2024
Response from Miguel A. Nieto | Experience manager on Jan 31, 2024
Dear John,I'm glad to hear you're feeling great! If you have any specific questions or if there's anything I can help you with, feel free to let me know. Whether it's information, assistance, or just a friendly chat, I'm here for you!Best regards,

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David and Miguel were very helpful. We enjoyed our stay.
Stayed 3 nights in Jan 2024
Response from Miguel A. Nieto | Experience manager on Jan 29, 2024
Dear Mark,Thank you so much for taking the time to share your positive feedback! We are delighted to hear that David and me were very helpful during your stay, contributing to a pleasant experience. Your kind words are truly appreciated.We strive to provide excellent service to our guests, and it's rewarding to know that you enjoyed your time with us. If you have any more comments or if there's anything else we can do to enhance your future stays, please feel free to let us know.We look forward to the opportunity to welcome you back in the future. Thank you for choosing us!Best regards,

10/10 Excellent

Sidney

Stayed 3 nights in Jan 2024

10/10 Excellent

Michelle, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and beautiful spacious hotel. The location was incredible , walking distance to everything even the metro. The staff was great they even set up for the taxi to take us to the airport in the morning.
Stayed 4 nights in Jan 2024
Response from Miguel A. Nieto | Experience manager on Jan 16, 2024
Dear Michelle,Thank you for sharing such wonderful feedback about your recent stay with us! We're delighted to hear that you found our hotel to be spacious and beautiful. It's fantastic that the location worked well for you, being within walking distance to various attractions and the metro.We're also pleased to know that you had a positive experience with our staff, and we're glad we could assist with arranging transportation to the airport. Providing excellent service and ensuring our guests have a seamless experience is our top priority.If your travels bring you back to the area, we'd be honored to welcome you again. Thank you for choosing our hotel, and we appreciate your kind words.Best regards,

6/10 Okay

Stephanie

Stayed 2 nights in Jan 2024
Response from Miguel A. Nieto | Experience manager on Jan 10, 2024
Dear Stephanie,,Thank you for taking the time to share your feedback with us! We're pleased to hear that everything met your expectations and that you had a positive experience.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your input and hope to welcome you back for another enjoyable stay in the future.Best regards,

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden paradise in historic district.
We loved the hotel surrounding a private garden. The room is modern, clean and the service is caring. It is in the historic Gothic District. Unlimited beautiful churches, architecture, plazas, restaurants and buying opportunities. We walked everywhere and felt very safe.
Stayed 4 nights in Dec 2023
Response from Miguel A. Nieto | Experience manager on Jan 10, 2024
Dear Carol,Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you loved the hotel's surrounding private garden and found the room to be modern, clean, and serviced with care.It's great to know that our location in the historic Gothic District provided you with unlimited opportunities to explore beautiful churches, architecture, plazas, restaurants, and shopping. We're glad you enjoyed the convenience of walking everywhere and felt very safe during your stay.If there's anything more you'd like to share or any specific highlights you appreciated, please feel free to let us know. We look forward to welcoming you back for another memorable stay.Best regards,

10/10 Excellent

xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location. The staff is very helpful
Stayed 2 nights in Dec 2023
Response from Miguel A. Nieto | Experience manager on Dec 29, 2023
Dear Xiao,Thank you for taking the time to share your feedback with us! We're pleased to hear that you enjoyed the great location of our hotel and found our staff to be very helpful. Providing excellent service is our priority, and it's rewarding to know that we could contribute to your positive experience.If you have any additional comments or suggestions, please don't hesitate to share them. We look forward to the opportunity to welcome you back on your next visit.Best regards,

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room, roomy and comfortable.
Stayed 2 nights in Dec 2023
Response from Miguel A. Nieto | Experience manager on Jan 2, 2024
Dear Judith,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay in our wonderful and comfortable room. Providing a pleasant and spacious experience for our guests is always our goal.If you have any specific feedback or suggestions for improvement, feel free to share them with us. We appreciate your input and look forward to the possibility of welcoming you back in the future.Best regards,

8/10 Good

Theresa

Travelled with family
Reception was outstanding, room was sufficient for our stay. Room had some minor issues, vanity mirror loose on wall, shower head loose, nightstand outlets intermittent, and small leak from heating system. Little inconveniences, but nothing major. Hotel staff noted them on check out
Stayed 5 nights in Dec 2023
Response from Miguel A. Nieto | Experience manager on Jan 2, 2024
Dear Theresa,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our reception outstanding and that your overall stay was sufficient. However, we apologize for the minor issues you encountered in your room, such as the loose vanity mirror, shower head, and intermittent outlets. Your observations are valuable, and we appreciate your understanding.We have noted these points, and our team will address them promptly to ensure a smoother experience for our future guests. We hope to have the pleasure of welcoming you back for an even more enjoyable stay.If you have any further comments or suggestions, please feel free to share them with us. We value your input.Best regards,

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a Gem of a hotel amongst the chaos of La Ramblas... the staff were very helpful
Stayed 4 nights in Dec 2023
Response from Miguel A. Nieto | Experience manager on Dec 29, 2023
Dear Greg,Thank you for your kind words! We're delighted to hear that you found our hotel to be a gem amidst the hustle and bustle of La Rambla. Our team strives to provide excellent service, and we're thrilled that you found our staff to be very helpful.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If you have any further comments or requests, feel free to let us know.Best regards,

8/10 Good

Samrat

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2023
Response from Miguel A. Nieto | Experience manager on Jan 10, 2024
Dear Samrat,Thank you for taking the time to share your feedback with us! We're pleased to hear that everything met your expectations and that you had a positive experience.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your input and hope to welcome you back for another enjoyable stay in the future.Best regards,

6/10 Okay

Anderson Fujimura de

Travelled with family

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona getaway Dec 2023
It was a three-day getaway to Barcelona. Our first time visiting the area. And we were NOT disappointed. From the accommodation we received from the reception staff of PPBG, to the gastronomical journey we experienced on a daily basis as we walked the streets of Barcelona, our experience is one of the best we’ve had in recent memory. The staff allowed us to check-in to our room a good seven hours early to the advertised time which was really helpful to these tired travelers. They were very pleasant and helpful. It was a random pick for us and it was a huge surprise that the hotel is in the midst of Metro Barcelona. Everything was a short walk, or train ride. The rooms were sufficiently appointed. Some upgrades here and there may be undertaken but we have no complaints. We were happy travelers and nothing but the best for this hotel. Price was very reasonable for our stay as well. Will definitely consider returning here if given the chance. Highly recommend this to BCN visitors.
Stayed 3 nights in Dec 2023
Response from Miguel A. Nieto | Experience manager on Dec 27, 2023
Dear Guest,Thank you so much for taking the time to share your wonderful experience at Hotel Petit Palace Boquería Garden. We are delighted to hear that your three-day getaway to Barcelona exceeded your expectations and that our staff's hospitality and flexibility made your stay even more enjoyable.It's fantastic to know that our location, allowing easy access to the metro and various attractions, added convenience to your visit. We appreciate your understanding regarding the room, and we'll certainly take your feedback into consideration for future improvements.Your recommendation means a lot to us, and we would be honored to welcome you back for another memorable stay whenever you find yourself in Barcelona again. If there's anything specific you'd like us to focus on during your next visit, please feel free to let us know.Thank you for choosing Hotel Petit Palace Boquería Garden, and we look forward to hosting you again in the future!Best regards,

10/10 Excellent

Zhenyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Miguel A. Nieto | Experience manager on Jan 10, 2024
Dear Zhenyu,Thank you for taking the time to share your feedback with us! We're pleased to hear that everything met your expectations and that you had a positive experience.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your input and hope to welcome you back for another enjoyable stay in the future.Best regards,

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Miguel A. Nieto | Experience manager on Jan 10, 2024
Dear Linda,Thank you for taking the time to share your feedback with us! We're pleased to hear that everything met your expectations and that you had a positive experience.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your input and hope to welcome you back for another enjoyable stay in the future.Best regards,

8/10 Good

Giselle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. The area was great and close to a lot of the interesting parts of Barcelona.
Stayed 5 nights in Nov 2023
Response from Camila I Gues Services on Dec 17, 2023
Dear GiselleThank you for sharing your comments about your recent vacation experience with us. Our main goal is to ensure that we continue to provide unforgettable vacation experiences for our guests, your feedback is crucial in this process so we greatly value your time. We would love to welcome you back at any time in the future and be at your disposal.Have a wonderful day.Yours sincerely,

10/10 Excellent

Anita Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location had to be our main LIKE about this property. Next would be the amazing buffet breakfast each morning with a huge variety of food and drinks. I have to eat gluten free and the service had gluten free bread and a muffin for me each morning. Everyone was helpful to get us a taxi, or tickets to a museum, or answer general questions. Good to have English speakers at the desk.
Stayed 4 nights in Nov 2023
Response from Miguel A. Nieto | Experience manager on Dec 13, 2023
Dear Colleen,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that the location was a standout feature for you. It's fantastic that you enjoyed our amazing buffet breakfast with a variety of options, and we're pleased that we could accommodate your gluten-free needs with bread and a muffin.We appreciate your kind words about the helpfulness of our staff, from arranging taxis to providing information about museums and answering your questions. We aim to create a welcoming and accommodating environment for all our guests.We're also glad to hear that having English speakers at the front desk was beneficial for you. If there's anything else you'd like to share or if you have any specific preferences for your next visit, please feel free to let us know.Thank you for choosing our property, and we look forward to welcoming you back in the future.Best regards,

6/10 Okay

Antonella

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Miguel A. Nieto | Experience manager on Dec 13, 2023
Thank you for your brief feedback! We're glad to hear that everything met your expectations. If you ever have more detailed feedback or specific preferences in the future, feel free to share them with us. We appreciate your support and look forward to hosting you again.Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Miguel A. Nieto | Experience manager on Dec 13, 2023
Thank you for your brief feedback! We're glad to hear that everything met your expectations. If you ever have more detailed feedback or specific preferences in the future, feel free to share them with us. We appreciate your support and look forward to hosting you again.Best regards,

8/10 Good

Yiseidys, Homestead

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel were good, but the area is the worst.
Stayed 3 nights in Nov 2023
Response from Miguel A. Nieto | Experience manager on Dec 1, 2023
Dear Yiseidys,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our staff and the hotel itself. However, we are genuinely sorry to hear that you found the area to be less than satisfactory.Understanding our guests' experiences is crucial, and we regret if the location did not meet your expectations. We value your input and will take your comments into consideration as we continue to work towards enhancing our guests' overall experience.If there are specific aspects of the area that you found challenging or if there's anything else you'd like to share, please feel free to provide more details. Your insights are valuable in our ongoing efforts to improve and provide a more enjoyable stay for our guests.We hope that, despite the concerns with the location, you were able to enjoy other aspects of your stay. If there's anything we can do to assist you further or if you have suggestions for improvement, please do not hesitate to let us know.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location and fabulous breakfast!
Stayed 3 nights in Nov 2023
Response from Miguel A. Nieto | Experience manager on Dec 1, 2023
Dear Mary,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our fabulous location and breakfast. Providing a great experience for our guests is our top priority, and we're delighted that we were able to meet your expectations.Your positive comments are truly appreciated, and they motivate us to continue delivering exceptional service. If there's anything else you particularly enjoyed or if you have any suggestions for improvement, please feel free to share. We value your input.We hope to have the pleasure of welcoming you back for another fabulous stay in the future. If you have any future plans or if there's anything we can assist you with, please don't hesitate to reach out.Thank you for choosing our hotel. Wishing you safe travels and delightful experiences ahead!Best regards,

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this hotel. The staff were amazing especially the "lobby guys" who will do anything for you. Bar staff super friendly. The location can't be beat just steps from Las Ramblas, literally a one minute walk to the amazing La Bouqueria market with every delicious fresh food you can imagine. Lots of bars and little spots right under the hotel. Really enjoyable.
Stayed 3 nights in Nov 2023
Response from Miguel A. Nieto | Experience manager on Dec 1, 2023
Dear Bradley,Thank you for your fantastic review! We're delighted to hear that you loved your stay at our hotel and that the staff, especially the "lobby guys," made a positive impression on you. It's always our aim to provide exceptional service, and we're thrilled to know that our team went above and beyond to make your stay enjoyable.We appreciate your kind words about our super-friendly bar staff and are pleased that you found the location unbeatable. Being just steps from Las Ramblas and a one-minute walk from La Boqueria market does indeed offer a wonderful and convenient experience.It's great to hear that you enjoyed the vibrant atmosphere with lots of bars and little spots around the hotel. We aim to create an environment that our guests truly enjoy, and we're glad to know we succeeded during your stay.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable experience in the future. If there's anything specific you loved or if you have any suggestions for improvement, please feel free to share.Safe travels, and we hope to see you again soon!Best regards,

10/10 Excellent

Asya Kirilova, VERO BEACH

Stayed 4 nights in Nov 2023
Response from Miguel A. Nieto | Experience manager on Jan 10, 2024
Dear Asya,Thank you for taking the time to share your feedback with us! We're pleased to hear that everything met your expectations and that you had a positive experience.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your input and hope to welcome you back for another enjoyable stay in the future.Best regards,