Exterior

Reviews of Ohla Barcelona

5 out of 5
Ohla Barcelona
Via Laietana, 49, Barcelona

Reviews

9.6

Exceptional

Rating 10 - Excellent. 847 out of 1003 reviews" "
Rating 8 - Good. 116 out of 1003 reviews" "
Rating 6 - Okay. 27 out of 1003 reviews" "
Rating 4 - Poor. 9 out of 1003 reviews" "
Rating 2 - Terrible. 4 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST HOTEL I HAVE EVER STAYED AT!
Stayed 4 nights in Apr 2024
Response from Daniel Llebaria - Front Office Manager on May 10, 2024
Dear Mrs. Lopez, Thank you for your kind feedback. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotels. Rooms small but well put together. Modern style and the location is amazing. Close to everything.
Stayed 2 nights in May 2024
Response from Daniel Llebaria - Front Office Manager on May 10, 2024
Dear Mr. Suarez, Thank you for your kind feedback. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that our hotel was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Alex C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent stay, very convenient location, walkable distance to everything
Stayed 6 nights in Apr 2024
Response from Daniel Llebaria - Front Office Manager on May 8, 2024
Dear Mr. Chee, Thank you for your kind feedback. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that our hotel was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Julian P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and on a beautiful street. For us it was our first trip to Barcelona and we had a great time. From the hotel front door it's an easy walk to everything! The Barcelona cathedral was a stones throw away, hotel is right in the gothic quarter close to city square, Picasso museum, MOCO, Goudy House, heaps of attractions! Zac and Bubba on the door were very welcoming and helped us with our baggage. All the staff were very lovely and well mannered, we were given a champagne on arrival which was great! on top of that it was our 10 year wedding anniversary for my wife and I and we were delighted to see a complimentary bottle of sparking in our room on arrival with a hand written note with a red rose for Sant Jordi! Food was fantastic at the buffet in the mornings (I'm still missing it now) and selection was fantastic. Rooftop bar was a great place to chill out and relax and watch the sun go down with a red wine after big days of walking the city and seeing the sights. What else can I say? I am just looking forward to staying here again when I travel to Barcelona next time! 5 stars well deserved.
Stayed 3 nights in Apr 2024
Response from Daniel Llebaria - Front Office Manager on May 8, 2024
Dear Mr. Schwertfeger,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our location, amenities, and staff contributed to making your first trip to Barcelona memorable.It's fantastic to know that you found our location convenient and that you were able to explore the city's attractions with ease. We're delighted that Zac and Baba provided you with a warm welcome and assistance during your stay. Our team takes great pride in ensuring that every guest feels valued and well taken care of.We're also glad to hear that you enjoyed our breakfast buffet and found our rooftop bar to be a relaxing spot to unwind after a day of exploring the city.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back on your next visit to Barcelona!Warm regards,

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Great boutique hotel, ideally situated. Great staff. 10/10!
Stayed 5 nights in Apr 2024

10/10 Excellent

Laurie Lee

Liked: Cleanliness, staff & service
This hotel is one of the best I have ever stayed at! Beautiful, affordable, the customer service was top-notch and the room is well appointed!
Stayed 2 nights in Apr 2024
Response from Daniel Llebaria - Front Office Manager on May 3, 2024
Dear Mrs. Walker, We greatly appreciate your kind words and feedback regarding your recent experience at our hotel. It's wonderful to hear that you enjoyed your stay and found many aspects of your visit to be exceptional. We're glad the room, location, and our attentive staff met your expectations. It's always our aim to provide a comfortable and enjoyable stay for our guests. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Kind regards,

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, close to main attractions. Great restaurant inside
Stayed 3 nights in Apr 2024
Response from Daniel Llebaria - Front Office Manager on May 1, 2024
Dear Mrs. Strickland, Thank you for your kind feedback! We are thrilled to hear that you had a positive experience. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that our hotel was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Gianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and in a good area. We would stay again.
Stayed 4 nights in Apr 2024
Response from Daniel Llebaria - Front Office Manager on Apr 29, 2024
Dear Ms. Vines, Thank you for your kind feedback. We are thrilled to hear that you had a positive experience. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service
Centrally located. Excellent staff. Terrific shower. Great view of city from rooftop bar.
Stayed 7 nights in Apr 2024
Response from Daniel Llebaria - Front Office Manager on Apr 28, 2024
Dear Ms. Martinez, We greatly appreciate your kind words and feedback regarding your recent experience at our hotel. It's wonderful to hear that you enjoyed your stay and found many aspects of your visit to be exceptional. We're glad the room, location, and our attentive staff met your expectations. It's always our aim to provide a comfortable and enjoyable stay for our guests. We're thrilled to hear that you particularly enjoyed our rooftop bar. The panoramic views and ambiance make it a special spot for our guests to unwind and take in the surroundings. Your positive feedback motivates us to maintain and enhance this feature of our hotel. Once again, we sincerely appreciate your feedback and are grateful for your patronage. If you plan to visit us again or have any further comments, please don't hesitate to reach out. We're here to ensure your future stays are just as enjoyable. Kind regards,

10/10 Excellent

Irena, newton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. The service is impeccable. The staff catered to our every need. We loved the included breakfast and we had a spa massage. Hotel is located in a very good location, close to shopping, dining and attractions. I would strongly recommend this hotel
Stayed 5 nights in Apr 2024
Response from Daniel Llebaria - Front Office Manager on Apr 22, 2024
Dear Mrs. Burmistrovich,Thank you so much for your review. We're thrilled to hear that you found our hotel excellent and our service impeccable. It's wonderful to know that our staff went above and beyond to cater to your every need. We're delighted that you enjoyed the included breakfast and indulged in a spa massage during your stay. Our central location near shopping, dining, and attractions is indeed a highlight for many of our guests. We truly appreciate your strong recommendation and hope to have the pleasure of welcoming you back again soon for another fantastic experience!Kind regards,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of everything but still quiet. The staff is excellent and we relied on their restaurant recommendations and they were all wonderful. Highly recommend this hotel.
Stayed 4 nights in Apr 2024
Response from Daniel Llebaria - Front Office Manager on Apr 14, 2024
Dear Mr. Grossi, Thank you for your kind feedback! We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that our hotel was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

8/10 Good

SUDHAKAR PARVATHI C S

Travelled with family and small children
Liked: Cleanliness, staff & service
Liked the location. Very close to the local attractions and shopping. Not a 5 star hotel though- dark everywhere and rooms had lot of ants everywhere, even saw ants in the cereal provided.
Stayed 6 nights in Mar 2024
Response from Daniel Llebaria - Front Office Manager on Apr 14, 2024
Dear Mr. Allamsetty,I want to begin by expressing my sincere gratitude for choosing to stay with us during your recent visit. We truly value your feedback and appreciate the opportunity to improve our services based on your experiences.It's heartening to hear that you enjoyed our hotel's prime location, allowing easy access to local attractions and shopping areas. Proximity to major attractions is one of our key assets, and we are delighted that you were able to fully take advantage of it.However, I deeply regret that your experience with us was not entirely satisfactory due to some issues related to lighting. I want to assure you that we take all guest concerns very seriously, especially those related to the cleanliness and maintenance of our facilities.I have shared your feedback with our housekeeping and maintenance teams so they can promptly address the sporadic issue of ants and ensure that all areas of our hotel are spotless and free from any similar inconvenience in the future. Additionally, we will assess the lighting in all common areas and rooms to ensure that the atmosphere is cozy and welcoming for all our guests.We understand that your expectations were not fully met during your stay, and I apologize for any inconvenience you may have experienced as a result. We strive to provide an exceptional experience to each of our guests, and your feedback will help us identify areas for improvement to ensure that future visits exceed your expectations.Once again, thank you for sharing your feedback with us. If there is anything else I can assist you with, please do not hesitate to contact me directly.Best regards,

10/10 Excellent

Sercan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent, staff are very friendly and they make you feel welcomed. The room is very cleaned and modern. The roof top bar has nice view and atmosphere, but drinks are a bit over priced compared to other roof top bars in the city.
Stayed 4 nights in Mar 2024
Response from Daniel Llebaria - Front Office Manager on Apr 6, 2024
Dear Mr. Cansu, Thank you for your kind feedback! We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our hotel to be great and that it was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Glenai

Stayed 4 nights in Mar 2024
Response from Daniel Llebaria - Front Office Manager on Apr 13, 2024
Dear Mrs. Gilbert,Thank you for your rating.Your feedback is truly valuable to us, and we are committed to ensuring that our guests have a memorable experience. If there is anything specific you would like to highlight or any suggestions for improvement, please feel free to share them with us. Your input helps us strive for excellence in our services. Providing excellent service is a top priority for us.We hope to welcome you back soon for another enjoyable experience. Should you have any questions or require assistance in the future, please do not hesitate to contact us.Best regards,

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous! Recommend!
Stayed 1 night in Mar 2024
Response from Daniel Llebaria - Front Office Manager on Mar 18, 2024
Dear Ms. George, Thank you for your kind feedback. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our hotel to be great and that it was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Effie, Pembroke Pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Daniel Llebaria - Front Office Manager on Apr 8, 2024
Dear Ms. Pastor, Thank you for your rating.Your feedback is truly valuable to us, and we are committed to ensuring that our guests have a memorable experience. If there is anything specific you would like to highlight or any suggestions for improvement, please feel free to share them with us. Your input helps us strive for excellence in our services. Providing excellent service is a top priority for us.We hope to welcome you back soon for another enjoyable experience. Should you have any questions or require assistance in the future, please do not hesitate to contact us.Best regards,

10/10 Excellent

Daihana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amo el servicio del personal hacia el huesped. El personal siempre a tu disposición en donde esta el hotel esta centrico de muchos lugares.
Stayed 4 nights in Mar 2024
Response from Daniel Llebaria - Front Office Manager on Mar 15, 2024
Estimada Sra. Montijo,¡Gracias por sus amables comentarios! Estamos encantados de saber que tuvo una experiencia positiva con nuestro amable y atento personal. Brindar un servicio excelente es una prioridad para nosotros y estamos encantados de que nuestro equipo haya superado sus expectativas. Nos alegra que haya encontrado nuestra ubicación excelente y que nuestro hotel esté bien equipado para satisfacer sus necesidades. Nos esforzamos por crear un ambiente cómodo y conveniente para nuestros huéspedes, y es maravilloso saber que lo logramos durante su estadía.Gracias por elegir nuestro hotel. Agradecemos su recomendación y esperamos darle la bienvenida nuevamente en el futuro.Atentamente,

10/10 Excellent

Ruthanne, Semmes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a previous travel agent, I would rate this hotel as stellar. From the valet to the bellman to the front desk staff to the beautiful room, it was outstanding. Close to so many shops and restaurants and in a very safe neighborhood, we felt very safe to take a walk around in the evening. The staff there were very professional yet were personable and caring. We will stay here again when visiting Barcelona!
Stayed 1 night in Mar 2024
Response from Alba Biliotti, Experience Department on Mar 11, 2024
Dear Ms. Lynch,Thank you immensely for your glowing review! We are thrilled to hear that you had a wonderful experience at our hotel. Your feedback means the world to us, especially coming from someone with your background in the travel industry! We strive to provide all our guests with exceptional service and memorable stays, and we are delighted that we succeeded during your visit. We look forward to welcoming you back on occasion of a future trip to Barcelona! Sincerely,

10/10 Excellent

M R DIANE

Great service and great location
Stayed 7 nights in Mar 2024
Response from Daniel Llebaria - Front Office Manager on Mar 10, 2024
Dear Mrs. Bezdikian, Thank you for your kind feedback. We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that our hotel was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Andres, Edison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with Ohla Hotel was immaculate and staff was very nice . Great place to stay as it’s near a lot of good restaurants and bars.
Stayed 6 nights in Mar 2024
Response from Daniel Llebaria - Front Office Manager on Mar 10, 2024
Dear Mr. Bravo, Thank you for your kind feedback! We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that our hotel was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. They gave us great recommendations about sightseeing. Very attentive
Stayed 2 nights in Mar 2024
Response from Daniel Llebaria - Front Office Manager on Mar 6, 2024
Dear Ms. Mendoza, Thank you for your kind feedback! We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is AMAZING, and look for ways to make your stay as pleasant as possible.
Stayed 7 nights in Feb 2024
Response from Daniel Llebaria - Front Office Manager on Feb 29, 2024
Dear Ms. Everage, Thank you for your kind feedback. We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

boyd

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive, courteous and informative. The breakfast was varied and delicious.
Stayed 7 nights in Feb 2024
Response from Daniel Llebaria - Front Office Manager on Feb 24, 2024
Dear Mr. Williams, Thank you for your kind feedback. We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Robin John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Great ambience and room. Excellent food, drink and service plus a roof terrace.
Stayed 2 nights in Feb 2024
Response from Daniel Llebaria - Front Office Manager on Feb 18, 2024
Dear Mr. Mackrill, We greatly appreciate your kind words and feedback regarding your recent experience at our hotel. It's wonderful to hear that you enjoyed your stay and found many aspects of your visit to be exceptional. We're glad the room, location, and our attentive staff met your expectations. It's always our aim to provide a comfortable and enjoyable stay for our guests. We're thrilled to hear that you particularly enjoyed our rooftop bar. The panoramic views and ambiance make it a special spot for our guests to unwind and take in the surroundings. Your positive feedback motivates us to maintain and enhance this feature of our hotel. Once again, we sincerely appreciate your feedback and are grateful for your patronage. If you plan to visit us again or have any further comments, please don't hesitate to reach out. We're here to ensure your future stays are just as enjoyable. Kind regards,

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights in February. Weather unfortunately mixed but sun doesn't shine 365 days each year even in Barcelona. Hotel was great. Lovely breakfast. Enjoyed cocktails on rooftop. Staff very helpful and friendly. Room comfortable and clean. All good. Happy to recommend.
Stayed 6 nights in Feb 2024
Response from Daniel Llebaria - Front Office Manager on Feb 16, 2024
Dear Ms. Smith, We greatly appreciate your kind words and feedback regarding your recent experience at our hotel. It's wonderful to hear that you enjoyed your stay and found many aspects of your visit to be exceptional. We're glad the room and our attentive staff met your expectations. It's always our aim to provide a comfortable and enjoyable stay for our guests. We're thrilled to hear that you particularly enjoyed our rooftop bar. The panoramic views and ambiance make it a special spot for our guests to unwind and take in the surroundings. Your positive feedback motivates us to maintain and enhance this feature of our hotel. Once again, we sincerely appreciate your feedback and are grateful for your patronage. If you plan to visit us again or have any further comments, please don't hesitate to reach out. We're here to ensure your future stays are just as enjoyable. Kind regards,

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Daniel Llebaria - Front Office Manager on Mar 20, 2024
Dear Ms. Merriam,Thank you for your rating.Your feedback is truly valuable to us, and we are committed to ensuring that our guests have a memorable experience. If there is anything specific you would like to highlight or any suggestions for improvement, please feel free to share them with us. Your input helps us strive for excellence in our services. Providing excellent service is a top priority for us.We hope to welcome you back soon for another enjoyable experience. Should you have any questions or require assistance in the future, please do not hesitate to contact us.Best regards

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff. Good restaurants on site. Close to shopping and restaurants. Enjoyed our stay at Ohla Barcelona.
Stayed 2 nights in Feb 2024
Response from Daniel Llebaria - Front Office Manager on Feb 10, 2024
Dear Ms. Yu, Thank you for your kind feedback. We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that our hotel was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience in Barcelona
I come to Barcelona for business twice a year and the Ohla is the best hotel that I have stayed over the many years. Their service goes over and beyond any hotel experience and I travel a lot. I had 5 rooms booked for my sales team and everyone would agree with my comments. Congrats Ohla... from Andrew R.
Stayed 9 nights in Jan 2024
Response from Daniel Llebaria - Front Office Manager on Feb 10, 2024
Dear Mr. Restivo Thank you for your kind feedback! We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our hotel to be great and that it was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

stephen

Business traveller
Great hotel with excellent cuisine and rooftop bar
Stayed 5 nights in Jan 2024
Response from Daniel Llebaria - Front Office Manager on Feb 4, 2024
Dear Mr. Scorse, We greatly appreciate your kind words and feedback regarding your recent experience at our hotel. It's wonderful to hear that you enjoyed your stay and found many aspects of your visit to be exceptional. We're thrilled to hear that you particularly enjoyed our rooftop bar. The panoramic views and ambiance make it a special spot for our guests to unwind and take in the surroundings. Your positive feedback motivates us to maintain and enhance this feature of our hotel. Once again, we sincerely appreciate your feedback and are grateful for your patronage. If you plan to visit us again or have any further comments, please don't hesitate to reach out. We're here to ensure your future stays are just as enjoyable. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Daniel Llebaria - Front Office Manager on Feb 3, 2024
Dear Guest,Thank you for your rating.Your feedback is truly valuable to us, and we are committed to ensuring that our guests have a memorable experience. If there is anything specific you would like to highlight or any suggestions for improvement, please feel free to share them with us. Your input helps us strive for excellence in our services. Providing excellent service is a top priority for us.We hope to welcome you back soon for another enjoyable experience. Should you have any questions or require assistance in the future, please do not hesitate to contact us.Best regards

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!!! Yes the property is nice but the service was excellent. Every night the staff made me an ice pack for my sore knees. They brought in a cot at 3 am for my kid to sleep in my room after a night of partying turn bad. The roof top bar was our fav place and location was super!
Stayed 7 nights in Dec 2023
Response from Daniel Llebaria - Front Office Manager on Jan 31, 2024
Dear Ms. Bhat, Thank you for your kind feedback. We are thrilled to hear that you had a positive experience with our friendly and attentive staff, specially the night team. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that our hotel was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Daniel Llebaria - Front Office Manager on Jan 22, 2024
Dear Guest,Thank you for your rating.Your feedback is truly valuable to us, and we are committed to ensuring that our guests have a memorable experience. If there is anything specific you would like to highlight or any suggestions for improvement, please feel free to share them with us. Your input helps us strive for excellence in our services. Providing excellent service is a top priority for us.We hope to welcome you back soon for another enjoyable experience. Should you have any questions or require assistance in the future, please do not hesitate to contact us.Best regards

10/10 Excellent

benedetta

Stayed 2 nights in Jan 2024
Response from Daniel Llebaria - Front Office Manager on Feb 11, 2024
Dear Mrs. Cirillo,Thank you for your rating.Your feedback is truly valuable to us, and we are committed to ensuring that our guests have a memorable experience. If there is anything specific you would like to highlight or any suggestions for improvement, please feel free to share them with us. Your input helps us strive for excellence in our services. Providing excellent service is a top priority for us.We hope to welcome you back soon for another enjoyable experience. Should you have any questions or require assistance in the future, please do not hesitate to contact us.Best regards

10/10 Excellent

MOHAMMED

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality, we came here for our honey moon and we enjoyed our stay.
Stayed 6 nights in Jan 2024
Response from Daniel Llebaria - Front Office Manager on Jan 19, 2024
Dear Mr. Semilan, Thank you for your kind feedback. We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your very special stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

John, Lewisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Many attractions are walkable from the hotel. The food was awesome. The hotel staff was incredible. I will be back.
Stayed 2 nights in Jan 2024
Response from Daniel Llebaria - Front Office Manager on Jan 15, 2024
Dear Mr. Minier, Thank you for your kind feedback! We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that the food was excellent. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

8/10 Good

SHELLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lacking ambiance
Pleasant stay in great location. Nice modern hotel but lacking in ambiance and comfort. Room lacked pictures or vases/ plants so looked quite bland. Construction work in progress which we were not advised of prior to stay. Nice breakfast but coffee limited. No cappacino available.
Stayed 2 nights in Jan 2024
Response from Iraia Aroca - Experience Department on Jan 10, 2024
Dear Ms. Rushbrook,Thank you very much for your rating!Your feedback is truly valuable to us, and we are committed to ensuring that our guests have a memorable experience. Your input helps us strive for excellence in our services. Providing excellent service is a top priority for us.Please accept our sincerest apologies if the noise has inconvenienced you at any point during your stay, as we are working towards improving our facilities to ensure you can enjoy all the outlets of the hotel and feel at home.Due for that, we hope to welcome you back soon for another enjoyable experience, and so that you can enjoy all the improvements that you will surely find. Should you have any questions or require assistance in the future, please do not hesitate to contact us. Best regards

10/10 Excellent

Cecilia

Stayed 6 nights in Dec 2023
Response from Daniel Llebaria - Front Office Manager on Jan 9, 2024
Dear Mrs. Estevez & Mr. Mendez,Thank you for your rating.Your feedback is truly valuable to us, and we are committed to ensuring that our guests have a memorable experience. If there is anything specific you would like to highlight or any suggestions for improvement, please feel free to share them with us. Your input helps us strive for excellence in our services. Providing excellent service is a top priority for us.We hope to welcome you back soon for another enjoyable experience. Should you have any questions or require assistance in the future, please do not hesitate to contact us.Best regards

10/10 Excellent

Fay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Gothic district. Great customer service, quiet, lovely roof top bar, front desk was great with recommendations. Safe.
Stayed 6 nights in Dec 2023
Response from Daniel Llebaria - Front Office Manager on Jan 9, 2024
Dear Ms. Yee, We greatly appreciate your kind words and feedback regarding your recent experience at our hotel. It's wonderful to hear that you enjoyed your stay and found many aspects of your visit to be exceptional. We're glad the location and our attentive staff met your expectations. It's always our aim to provide a comfortable and enjoyable stay for our guests. We're thrilled to hear that you particularly enjoyed our rooftop bar. The panoramic views and ambiance make it a special spot for our guests to unwind and take in the surroundings. Your positive feedback motivates us to maintain and enhance this feature of our hotel. Once again, we sincerely appreciate your feedback and are grateful for your patronage. If you plan to visit us again or have any further comments, please don't hesitate to reach out. We're here to ensure your future stays are just as enjoyable. Kind regards,

10/10 Excellent

Mohammed

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and good staff
Stayed 2 nights in Dec 2023
Response from Daniel Llebaria - Front Office Manager on Jan 9, 2024
Dear Mr. Alkabass, Thank you for your kind feedback! We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel near the Gothic Quarter
Fantastic hotel near the Gothic Quarter. Nice modern, comfortable, and quiet room. The staff was very helpful and welcoming. Nothing better that being handed a glass of Cava when you walk in the door. A short walk to the Gothic Quarter and great restaurants, bars, and shopping. Very walkable area and if needed, there is a Metro stop right across the street. We really enjoyed our stay.
Stayed 3 nights in Dec 2023
Response from Daniel Llebaria - Front Office Manager on Dec 23, 2023
Dear Mr. Wiedner, Thank you for your kind feedback! We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that our hotel was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Daniel Llebaria - Front Office Manager on Dec 21, 2023
Dear Mr. Clark,Thank you for your rating.Your feedback is truly valuable to us, and we are committed to ensuring that our guests have a memorable experience. If there is anything specific you would like to highlight or any suggestions for improvement, please feel free to share them with us. Your input helps us strive for excellence in our services. Providing excellent service is a top priority for us.We hope to welcome you back soon for another enjoyable experience. Should you have any questions or require assistance in the future, please do not hesitate to contact us.Best regards

10/10 Excellent

Angel Pei Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The location was very convenient to walk to most of the sites and for amazing restaurants. The staff were extremely friendly and the room was super comfortable. Highly recommended!
Stayed 5 nights in Dec 2023
Response from Daniel Llebaria - Front Office Manager on Dec 20, 2023
Dear Ms. Shan, We greatly appreciate your kind words and feedback regarding your recent experience at our hotel. It's wonderful to hear that you enjoyed your stay and found many aspects of your visit to be exceptional. We're glad the room, location, and our attentive staff met your expectations. It's always our aim to provide a comfortable and enjoyable stay for our guests. Once again, we sincerely appreciate your feedback and are grateful for your patronage. If you plan to visit us again or have any further comments, please don't hesitate to reach out. We're here to ensure your future stays are just as enjoyable. Kind regards,

8/10 Good

FREDERICK

Stayed 5 nights in Dec 2023
Response from Daniel Llebaria - Front Office Manager on Dec 20, 2023
Dear Mr. Villa,Thank you for your rating.Your feedback is truly valuable to us, and we are committed to ensuring that our guests have a memorable experience. If there is anything specific you would like to highlight or any suggestions for improvement, please feel free to share them with us. Your input helps us strive for excellence in our services. Providing excellent service is a top priority for us.We hope to welcome you back soon for another enjoyable experience. Should you have any questions or require assistance in the future, please do not hesitate to contact us.Best regards

10/10 Excellent

Clive

Liked: Cleanliness, property conditions & facilities
We loved staying at the hotel and the Gothic Quarter. We highly recommend it!
Response from Daniel Llebaria - Front Office Manager on Feb 10, 2024
Dear Mr. Mealey, We greatly appreciate your kind words and feedback regarding your recent experience at our hotel. It's wonderful to hear that you enjoyed your stay and found many aspects of your visit to be exceptional.Once again, we sincerely appreciate your feedback and are grateful for your patronage. If you plan to visit us again or have any further comments, please don't hesitate to reach out. We're here to ensure your future stays are just as enjoyable. Kind regards,

10/10 Excellent

Edward William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff @ hotel was great.
Stayed 6 nights in Nov 2023
Response from Daniel Llebaria - Front Office Manager on Dec 5, 2023
Dear Mr. Wigler, Thank you for your kind feedback. We are thrilled to hear that you had a positive experience with our great staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

yusimi, MIAMI GARDENS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonder
Stayed 4 nights in Nov 2023
Response from Daniel Llebaria - Front Office Manager on Dec 5, 2023
Dear Mr. Tocabens, Thank you for your kind feedback. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our hotel to be great and that it was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Cean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL! We loved this hotel and will be back! The rooms are beautiful and spacious. The hotel is in a great location and the service is terrific.
Stayed 4 nights in Oct 2023
Response from Sabrina Bordini, Experience Department on Dec 6, 2023
Dear Cean,Thank you for your enthusiastic feedback! We are thrilled to hear that you loved your experience at Ohla Hotel and that you're planning to return. It warms our hearts to know that the beautiful and spacious rooms, along with our central location, met your expectations.Providing terrific service is at the core of what we do, and it's wonderful to learn that our efforts have made a positive impact on your stay. Your satisfaction is our greatest reward, and we eagerly anticipate the opportunity to welcome you back for another outstanding experience at Ohla Hotel.We look forward to making your return stay even more memorable.Warm regards,

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel is next level. The best I have experienced and i have travelled a fair bit. Location, food and amenities are also first class but it is the above and beyond service that made our stay so memorable.
Stayed 3 nights in Nov 2023
Response from Daniel Llebaria - Front Office Manager on Feb 13, 2024
Dear Mr. Connell, Thank you for your kind feedback! We are thrilled to hear that you had a positive experience with our friendly and attentive staff. Providing excellent service is a top priority for us, and we're delighted that our team exceeded your expectations. We're glad that you found our location to be great and that our hotel was well equipped to meet your needs. We strive to create a comfortable and convenient environment for our guests, and it's wonderful to know that we succeeded in doing so during your stay. Thank you for choosing our hotel. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price and well located
Stayed 3 nights in Nov 2023
Response from Sabrina Bordini, Experience Department on Dec 6, 2023
Dear Mina,Thank you for taking the time to share your feedback with us! While we're pleased to hear that you found our prices reasonable and enjoyed our central location, it seems there might be aspects where we could enhance your experience further. Your insights are invaluable, and we would love to learn more about your stay to address any areas where we can improve.If you have specific suggestions or feedback, please feel free to share them with us. We are dedicated to ensuring that each guest has a comfortable and memorable stay, and your input is crucial in achieving this goal.Thank you for choosing Ohla Hotel, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Kind regards,

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thought the Hotel was excellent. Staff were helpful and friendly. Room was fab always very clean rooftop bar amazing.
Stayed 6 nights in Nov 2023
Response from Sabrina Bordini, Experience Department on Dec 6, 2023
Dear Heather, Thank you for sharing your fantastic experience with us! We're overjoyed to hear that you found Ohla Hotel to be excellent in every aspect of your stay. It's heartening to know that our staff's helpful and friendly demeanor contributed to your positive impression.Maintaining the highest standards of cleanliness is a priority for us, and we're delighted that your room always met your expectations in terms of that. The rooftop bar is indeed a gem, and we're thrilled you had an amazing experience there.Your kind words motivate us to continue delivering exceptional service, and we look forward to the pleasure of welcoming you back for another fabulous stay at Ohla Hotel.