Executive Apartment, 2 Bedrooms

Reviews of Europa Apartments

3.5 out of 5
Europa Apartments
Carrer Prat de la Manta, 55, L'Hospitalet de Llobregat

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.6/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mildre

Stayed 3 nights in Mar 2024
Response from Javier Saldón, Director general on Apr 16, 2024
Estimado huésped,Le estamos muy agradecidos por haberse hospedado recientemente en nuestros apartamentos.Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.Esperamos volver a recibirle en otra ocasión. Un cordial saludo,Javier Saldón, Director general

10/10 Excellent

raj

Stayed 3 nights in Mar 2024
Response from Javier Saldón, Director general on Apr 16, 2024
Apreciado Raj,Muchas gracias por tan buena valoración.Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.Nos despedimos muy cordialmente y a la espera de volver a recibirle en otra ocasión. ¡Hasta pronto!Javier Saldón, Director general

10/10 Excellent

Noemi

Stayed 1 night in Dec 2023
Response from Javier Saldón, General Manager on Jan 2, 2024
Dear Noemi,Thank you for taking the time to review your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We all certainly look forward to seeing you in the future. Best wishes for the New Year!Javier Saldón, General Manager

6/10 Okay

Ajay

Liked: Cleanliness
Disliked: Room comfort
Did not find pillow comfortable? When requested a thinner pillow, they couldn't help. We had 3 nights of worst sleep
Stayed 3 nights in Dec 2023
Response from Javier Saldón, General Manager on Dec 29, 2023
Dear Ajay,Thanks for this review of your stay.We regret that the pillow provided did not meet your comfort expectations. While we do not currently offer a pillow menu, we continuously aim to provide comfortable amenities and will consider your feedback. We appreciate your comments, as they help us to improve our service.We look forward to welcoming you back in the future.Best wishes for the festive season!Javier Saldón, General Manager

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place for our family, close to downtown and close to the Metro station.
Stayed 8 nights in Dec 2023
Response from Javier Saldón, General Manager on Dec 27, 2023
Dear Fernando,We are grateful for this kind review about your recent stay.We're delighted to hear that our convenient location near downtown and the Metro station contributed to a pleasant experience for your family. It's also wonderful to know that the cleanliness and condition of our apartments, as well as the amenities provided, met your expectations and helped to ensure a comfortable stay.We look forward to the pleasure of welcoming you back on your next visit. Sending warm wishes for the festive season,Javier Saldón, General Manager

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, room comfort
Business or Pleasure - It's great
The apartment is great. Could either work as a 2 bedroom business apartment (As we used it for) or as a family of x4. Good kitchen and living area and en suite bathrooms all excellent. It's about 15 mins out of town, but there are good buses and taxis to the top of the Ramblas. There are a couple of small / local restaurants that are great and friendly.
Stayed 3 nights in Nov 2023
Response from Javier Saldón, General Manager on Nov 21, 2023
Dear Matt,Thank you for taking the time to share a review.We're delighted to hear that the apartment served both your business and personal needs effectively and that the kitchen and living area, along with the en suite bathrooms, met your expectations for excellence. It's wonderful to know that the local dining options added to the enjoyment of your stay. We appreciate your feedback on the location and are glad that the available transportation options provided convenient access to the city's attractions.Your satisfaction with the room's cleanliness and comfort is of utmost importance to us, and we're thrilled to have hit the mark for you.We look forward to the opportunity to welcome you again for another pleasant stay,Javier Saldón, General Manager

8/10 Good

Irma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Oct 2023
Response from Javier Saldón, General Manager on Nov 3, 2023
Dear Irma,Thank you for taking a moment to review your experience.We are delighted to hear that you found the apartment very clean. Our team works hard to maintain a high standard of cleanliness and comfort for all our guests. We are proud of our modern apartments, built in 2023, and we are glad that you appreciated the quality of our accommodations.Thank you once again for your kind words, and we hope to see you again soon.Best regards,Javier Saldón, General Manager

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, room comfort
Perfect location, great neighborhood.
It was great! Wonderful location, large size. We enjoyed our stay. Safe surroundings and nice neighborhood. Nice staff. Restaurants close by.
Stayed 1 night in Oct 2023
Response from Javier Saldón, General Manager on Oct 23, 2023
Dear Cheryl,Thank you for taking a moment to review your experience.We are thrilled to hear that you enjoyed the perfect location and the spaciousness of our apartment. It's great to know that you felt safe in our neighborhood and appreciated the friendly staff. We are also glad that you found the nearby restaurants convenient during your stay.We look forward to welcoming you back in the future.Best wishes,

10/10 Excellent

Beth

Liked: Cleanliness, room comfort
Comfy new apartment
The apartment was clean, well equipped and comfortable. Within walking distance to various metro stations making it easy to go into the centre. I would give a heads-up that if you are arriving later than 6.30 it is important you complete self check-in. It would also maybe be beneficial to have a physical card copy as technology can be temperamental - I had to phone out of hours when we first arrived as they had forgotten to send me my digital card, luckily they answered quickly and it was resolved in two minutes. Also important that you ensure you have emptied your bins/put dishes away etc in order to receive your deposit back in full. Happy to say they were quick in refunding me this so this shouldn’t be an issue if kept on top of. Overall I had a very pleasant stay and would recommend.
Stayed 5 nights in Sep 2023
Response from Javier Saldón, General Manager on Sep 27, 2023
Dear Beth,We are grateful to you for taking the time to leave us your review.We are glad to hear that you found the apartment clean, well-equipped, and comfortable. It's great to know that our location near various metro stations made it easy for you to explore the city center.We appreciate your feedback regarding the self-check-in process and the importance of having a physical card copy. We apologize for any inconvenience you experienced during your arrival. Thank you for mentioning the prompt resolution of the issue. We are committed to providing a pleasant stay for our guests, and we are happy to hear that you received your deposit refund quickly after following the check-out procedures. Your recommendation means a lot to us.We hope to have the opportunity to welcome you back in the future. Kind regards,Javier Saldón, General Manager

10/10 Excellent

Gabriel

Stayed 4 nights in Aug 2023
Response from Javier Saldón, General Manager on Aug 30, 2023
Dear Gabriel,We appreciate that you took the time to share your feedback.Thank you for choosing to stay with us and we are glad to hear your stay met your expectations.It would be a pleasure to welcome you again.Best regards,Javier Saldón, General Manager

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Javier Saldón, General Manager on Aug 30, 2023
Dear Jack,Thank you for taking the time to share your experience at our apartment.We are delighted to hear that you appreciated the cleanliness of our apartment. Our team works hard to maintain a high standard of cleanliness for our guests' comfort. It's also great to know that you found the room comfortable during your stay.We hope to have the opportunity to welcome you back in the future. Kind regards,Javier Saldón, General Manager

8/10 Good

Armando

Travelled with partner
Liked: Amenities, property conditions & facilities
El lugar en donde se encuentra no es muy agradable. Aunque está cerca de un centro comercial importante.
Stayed 1 night in May 2024
Response from Javier Saldón, Director general on May 9, 2024
Estimado Armando,Apreciamos que dedicara unos minutos para compartir su experiencia.Nos complace saber que la proximidad a un centro comercial importante fue de su agrado. Entendemos que las preferencias sobre la zona pueden variar, y lamentamos que no haya encontrado el entorno inmediato de Europa Barcelona Apartment a su gusto. No obstante, nos enorgullecemos de ofrecer instalaciones recién estrenadas y comodidades modernas.Apreciamos sus comentarios positivos sobre el estado del hotel y las amenidades de la habitación. Nos esforzamos por proporcionar un alojamiento confortable y bien equipado para garantizar una estancia placentera para todos nuestros huéspedes.Será muy grato poder recibirle nuevamente. Un cordial saludo,Javier Saldón, Director general

10/10 Excellent

Shota

Liked: Cleanliness, property conditions & facilities
ものすごくいい宿、大人数で泊まるには安く清潔。
Stayed 1 night in Mar 2024
Response from Javier Saldón, General Manager on Mar 22, 2024
Shota様。この度はEuropa Barcelona Apartmentにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。安くて清潔な当アパートホテルでのご滞在をお楽しみいただけた様で、ものすごくいい宿とのお褒めこ言葉をいただき、大変嬉しく思います。またのお越しをお待ちしております。Javier Saldón, General Manager

10/10 Excellent

Pascal, Chicoutimi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lucia was so nice and helpful.
Stayed 4 nights in Feb 2024
Response from Javier Saldón, General Manager on Feb 27, 2024
Dear Pascal,We are grateful for this kind review about your recent stay.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind comments regarding our team, it is always rewarding to get such feedback.We would be delighted to welcome you back.Take care,Javier Saldón, General Manager

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super! Pulita,moderno. Sicura. In una zona tranquilla servita da metro bus.
Stayed 4 nights in Jan 2024
Response from Javier Saldón, Direttore generale on Jan 23, 2024
Gentile Manuel,Grazie per averci fatto conoscere la sua opinione.Siamo felici di sapere che ha trovato gli appartamenti moderni, puliti e sicuri e che le è piaciuta la tranquillità della zona, oltre alla comodità dei trasporti pubblici, grazie al facile accesso alla metropolitana e agli autobus, facilitando l'esplorazione della città. Inoltre, ci impegniamo per la sicurezza e il comfort dei nostri ospiti ed è gratificante sapere che ciò si riflette nel loro soggiorno.Speriamo davvero di poterla ospitare di nuovo presso l'Europa Barcelona Apartment in futuro. Nel frattempo, le porgiamo i nostri più cordiali saluti.Javier Saldón, Direttore generale

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, room comfort
Excelente. Muito novo!
Lugar muito novo, tudo muito limpo, organizado e apresentável. O difícil é ter que ir embora, gostaria de ter ficado mais alguns dias!!! Voltaremos com certeza!
Stayed 1 night in Jan 2024
Response from Javier Saldón, Gerente Geral on Jan 9, 2024
Cara Débora,agradecemos a sua preferência e simpático comentário.Ficamos encantados por a modernidade e a limpeza das nossas instalações terem contribuído para uma estadia agradável. É sempre um prazer saber que os nossos hóspedes desejariam prolongar a sua estadia connosco.Esperamos ansiosamente pelo seu regresso para mais uma experiência memorável. Cumprimentos e votos de um excelente Ano Novo,Javier Saldón, Gerente Geral

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Hot water runs out quickly so there’s not enough for everyone to take warm showers. Only gave us one towel per person for 5 nights. When we asked for extra towels, they told us it was extra $. Clean hotel but everything else was under our expectations. Not going back.
Stayed 5 nights in Dec 2023
Response from Javier Saldón, General Manager on Jan 9, 2024
Dear Guest,Thank you for taking the time to share your experience with us.Our aerothermal system is designed with the latest technologies and is highly effective for heating and providing consistent hot water which doesn't run out, upon inspection, we found that everything was in the correct working order. Regarding the towels, our policy includes providing a set per person for the duration of the stay, with additional towels available upon request for an extra charge, as part of our efforts to be environmentally responsible. We appreciate your feedback as it helps us to understand where we can improve our services.We hope to have the opportunity to welcome you again and better meet your expectations. Warm regards,Javier Saldón, General Manager

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Una propiedad bien equipada, nueva, localizada un poco lejos del centro pero con línea del metro cerca y centro comercial con supermercado a 5 min. Muy recomendado.
Stayed 10 nights in Sep 2023
Response from Javier Saldón, Director general on Oct 6, 2023
Estimada Jessica,Apreciamos que compartiera su excelente valoración tras su paso por nuestro Europa Barcelona Apartment.Ha sido un placer hospedarle y devolverle la confianza depositada en nosotros con una magnífica experiencia.La satisfacción de los huéspedes es nuestro principal objetivo, gracias por elegirnos.Una vez más, le agradecemos sus amables palabras y recomendación. Estaremos encantados de recibirle nuevamente en su próxima visita a Barcelona. Cordiales saludos,Javier Saldón, Director general