Title: Four Points by Sheraton Bansko - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Bansko Mountain ski retreat with indoor pool and restaurant ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/c7476f85.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/2cd88d12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/f75097d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/bf041a47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/0d077f47.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Bansko balances relaxation with mountain adventure. Unwind in the sauna, steam room, or book a massage after exploring the slopes. Enjoy downhill and cross-country skiing, an indoor pool, and gym. Multilingual staff and free WiFi enhance your stay. 7.8 Good ## Popular amenities - Pet-friendly - Bar - Room service - Pool - Spa - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Loft Suite](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/b74a457a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Suite ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains Separate bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![One Bedroom Apartment](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/d569e058.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains Separate bedroom - 498 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Deluxe Room, 1 Double Bed, Balcony](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/4a047905.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Balcony 9.4 Exceptional 6 reviews ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains - Sleeps 3 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/6231651a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Balcony ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains - Sleeps 3 - 1 Double Bed ![Standard Room, 1 King Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/9acf2370.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed with Sofa bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains Separate bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Hotel-Strazhite.h12321651.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Hotel-Strazhite.h12321651.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.83074%2C23.48086&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4wmAn3NZyfrIYG9ocH_wQg-LaG0=) 7 Glazne Str., Bansko, 2770 #### What's nearby - Vihren - 3 min walk - 0.3 km - Bansko Ski Resort - 5 min walk - 0.5 km - Museum of Otets Paisii Hilendarski - 7 min walk - 0.6 km - Bansko Gondola Lift - 8 min walk - 0.7 km - Paisii Hilendarski Historical Center - 8 min walk - 0.7 km #### Getting around - Sofia Airport (SOF) - 139 min drive #### Restaurants - ‪Теменуга - ‬1 min walk - ‪Chateau Antique - ‬6 min walk - ‪STATION Bansko “Coffee & Snacks made with love” - ‬5 min walk - ‪Пирин 75 - ‬1 min walk - ‪Stone Flower Barbeque - ‬3 min walk ## About this property ### Four Points by Sheraton Bansko Upscale hotel near Bansko Ski Resort Located close to Vihren and Bansko Gondola Lift, Four Points by Sheraton Bansko provides a terrace, a garden, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, cross-country skiing, and ski passes. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant offers breakfast and dinner. Enjoy the gym, as well as activities like snowboarding. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool - Smoke-free premises, a front-desk safe, and luggage storage - A banquet hall, 1 meeting room, and ATM/banking services - Multilingual staff, an elevator, and a 24-hour front desk Room features All 160 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Other amenities include: - Bathrooms with showers and free toiletries - 55-inch flat-screen TVs with cable channels - Separate sitting areas, recycling, and mini fridges ## Similar properties ![Sauna, steam room, body treatments, aromatherapy, hot stone massages](https://images.trvl-media.com/lodging/4000000/3020000/3019500/3019454/15c7bd2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saint George Palace Bansko - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 192 reviews CA $55 CA $63 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=3019454&PinnedHotelID=3019454&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/c9cf8003.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Grand Arena Bansko - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 311 reviews CA $245 CA $271 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4680000/4672100/4672068/c094221d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regnum Bansko Ski Hotel & SPA Bansko - Pool - Hot tub - Spa - Kids pool 8.4 Very good 70 reviews CA $179 CA $200 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4672068&PinnedHotelID=4672068&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/0af2b363.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Royale Apartment Complex & Spa Bansko - Pool - Hot tub - Spa - Kids pool 8.4 Very good 38 reviews CA $102 CA $114 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4967271&PinnedHotelID=4967271&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/1ae11557.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Luxury Mountain Resort Bansko - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 114 reviews CA $270 CA $299 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=2802925&PinnedHotelID=2802925&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/3000000/2810000/2807100/2807030/1763d1b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SPA Resort St. Ivan Rilski Bansko - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 15 reviews CA $254 CA $280 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=2807030&PinnedHotelID=2807030&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/17000000/16140000/16132200/16132136/63675710.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ruskovets Resort & Thermal SPA Bansko - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 36 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=16132136&PinnedHotelID=16132136&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/11000000/10020000/10018100/10018098/03864719.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MPM Sport Hotel Bansko - Pool - Breakfast included - Spa - Kids pool 8.4 Very good 53 reviews CA $183 CA $204 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=10018098&PinnedHotelID=10018098&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/18000000/17230000/17225300/17225264/8bbf0946.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amira Boutique Hotel Bansko - Pool - Breakfast included - Spa - Kids pool 9.2 Wonderful 72 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=17225264&PinnedHotelID=17225264&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/111000000/110780000/110775400/110775371/54dd43ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chalet & Hotel IDA Bansko - Pool - Breakfast included - Spa - Parking included 8.0 Very good 2 reviews CA $97 CA $109 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=110775371&PinnedHotelID=110775371&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - A bar/lounge - A restaurant ### Things to do - Billiards/pool table - Cross-country skiing - Downhill skiing - Gym - Indoor pool - Sauna - Ski passes - Ski storage - Snowboarding - Steam room ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Mini-fridge ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business center - Meeting room ### Outdoors - Garden - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Bathroom emergency pull cord - Elevator (51 inch wide door) - Height-adjustable showerhead - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible spa - Wheelchairs on site ### More - Banquet hall - Comprehensive recycling policy - Fireplace in lobby - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Pillow menu ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Mini-fridge - Minibar - Room service ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Phone - Recycling - Safe - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 50.00 per accommodation, per stay Service animals are welcome, and are exempt from fees Up to 13 lbs per pet Pets cannot be left unattended ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.02 per person, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 50.00 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Strazhite Bansko Hotel Strazhite Strazhite Bansko Strazhite Hotel Strazhite Four Points by Sheraton Bansko Hotel Four Points by Sheraton Bansko Bansko Four Points by Sheraton Bansko Hotel Bansko ## Frequently asked questions ### Does Four Points by Sheraton Bansko have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Four Points by Sheraton Bansko? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Bansko on Nov 24, 2025 start from CA $134.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Bansko-Hotels-Hotel-Strazhite.h12321651.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Four Points by Sheraton Bansko pet-friendly? > Yes, this property allows pets with a maximum weight of up to 13 lbs per pet. There's a fee of EUR 50.00 per accommodation, per stay. Service animals are exempt from fees. ### What time is check-in at Four Points by Sheraton Bansko? > Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. ### What time is check-out at Four Points by Sheraton Bansko? > Check-out is at noon. ### Where is Four Points by Sheraton Bansko located? > Conveniently located near the ski slopes, this Bansko hotel is within a 10-minute walk of Vihren, Bansko Ski Resort, and Bansko Gondola Lift. Museum of Otets Paisii Hilendarski and Bansko Permanent Icon Exhibition are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Four Points by Sheraton Bansko Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 16 6 - Okay 6 4 - Poor 2 2 - Terrible 4 ### 8.6/10 Cleanliness ### 7.2/10 Staff & service ### 9.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Andrew Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location ##### Andrew Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Stiliyana Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend ##### Stiliyana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Zhivko Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel! The location is perfect as across the street starts downtown & ski lift is near by! I love the views from the room! Super beautiful! The one downside is the inside accessibility in regards to getting to your room, there are a lot of stairs up & down leading to rooms. Beautiful rooms & staff is super nice!!!! The buffet was awesome as well! Definitely recommend!!!! I will be returning. ![](https://a.travel-assets.com/ugc/hotel-reviews/d9919f3f-94bd-46fa-b044-974642684597-1753334413319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e616e3e3-d85f-4bb4-8080-814b1e194172-1753334414236.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zhivko Stayed 1 night in Jul 2025 ### 10/10 Excellent #### David Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel with nice room and balcony. Many steps and corridors, but ok once you get used to it. Bathroom needs a sliding door as access is very limited. ##### David Stayed 2 nights in Jun 2025 ### 8/10 Good #### Andrew Aug 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items. ##### Andrew Stayed 1 night in Aug 2024 ### 8/10 Good #### Thomas Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Great overall Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off. ##### Thomas Stayed 4 nights in Feb 2025 ### 6/10 Okay #### James Mar 6, 2023 Liked: Cleanliness, amenities Nice to have spa on-site. Rooms were quite warm and beds not very comfortable. Pleasantly surprised by food despite previous reviews. Lovely bar/ lounge area. Conveniently close to ski station. ##### James Stayed 4 nights in Mar 2023 ### 8/10 Good #### Niko Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall a nice experience but not a 10/10 My pros and cons after spending one night: + Very friendly and helpful staff in all facilities + Decent breakfast + Modern and clean rooms + Great inside spa facilities - It's abit weird that during check in they praise their outdoor pool are while the outdoor pool area is not open. Jacuzzi out of water and pool covered with tarp - Lazy in-room AC - Small detail but if the hotel TV gives you the opportunity to connect your device to one of its HDMI ports, why the port is the one behind the TV and not the one in the side? So basically you can not connect your device with HDMI ##### Niko Stayed 1 night in Jul 2025 ### 10/10 Excellent #### domenico Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Confort e pulizia Hotel nuovo e moderno personale gentilissimo colazione abbondante internazionale prezzo ottimo, posizione centralissima ![Piscina dell'hotel ](https://a.travel-assets.com/ugc/hotel-reviews/72ca9681-022f-494e-8dda-b600fba9facf-1754838764922.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### domenico Stayed 3 nights in Aug 2025 ### 8/10 Good #### oral Mar 4, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Kayak merkezi olan servisler çok yetersiz.. Kayak için gittik. Otel gondolaya 500 m mesafede. Oteldenden gondolaya olan son servis 10:00 da kalkıyor. Banskodaki otellerin genelinde 12:00 kadar servis oluyor. Her seferinde gondolaya yürümek zorunda kaldık. Bu kadar kaliteli bir otelin bu durumu düşünmemesi çok saçma. Onun dışındaki hersey çok iyi. Ama bir daha kalmam. ##### oral Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Alper Dec 17, 2024 Liked: Staff & service Disliked: Cleanliness, room comfort #### Ayıp Otele geldiğimizde bize otoparkın olduğu yazılıydı fakat 7-8 araçlık yer gösterildi orasıda doluydu kimse ilgilenmedi başımızın çaresine bakarsk esnafın müsade etmediye yerlerden kaldırılarak ite kaka uzakta görünmeyen araziye park ettik Sast 4.5 5 sralarında otel anahtarlarını verdiler Labirent gibi koridorlarda el yordamıyla zor bulduk Odaya girdiğimizde oda kirliydi elimizde valiz ve eşyalarla tekrar lobide beklemeye başladık Oda yaptığım rezervasyon ile alakalı bir oda değidi 55 m olması gereken oda yerine 18-20 m kare oda verldi ttuvalete girmek zordu Nedenini sorduğumda özür dilediler Odaya bir şişe şarap ve meyve tabağı ikram ederek hatalarını telafi etmeye çalıştılar Boş bir arazide park ettiğimiz aracımızı düşünerek geceyi geçirdik ##### Alper Stayed 1 night in Dec 2024 ### 10/10 Excellent #### ENDER Feb 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Herşey mükemmeldi ##### ENDER Stayed 3 nights in Jan 2023 ### 8/10 Good #### john Feb 1, 2022 Liked: Cleanliness, property conditions & facilities #### Strazhite Hotel Nice large hotel lobby and bar My room was large with a decent en-suite The bed unfortunately was not very comfortable The breakfast buffet was reasonable with a lot of choice. The evening buffet however was not particularly appetising. The pool and spa area was very nice and kept really clean. Ideal location for skiing as the gondola is only a ten minute walk. This is the fourth hotel I’ve stayed at in Bansko, might not be the best but I would stay again because it’s a great location and very good value for the price I paid. ##### john Stayed 5 nights in Jan 2022 ### 4/10 Poor #### Ioan Dec 24, 2021 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Not again! We had a demi-pensions, Buț we was very disapointed about breakfast and dinner. The Food was horror! ##### Ioan Stayed 5 nights in Dec 2021 ### 2/10 Terrible #### Verified traveller Feb 24, 2020 Disliked: Cleanliness, staff & service, room comfort #### The hotel is not a good one The welcoming was bad - the clerk didn't bother to stand up, he had a lot of attitude. There was a water leak in the room's bathroom. The bed was so uncomfortable ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Vasileios Mar 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Όλα ήταν καλά μόνο τα κρεβάτια το στρώμα ήταν χάλια.. ##### Vasileios Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Verified traveller Mar 9, 2019 Disliked: Staff & service I liked that it was close to the gondola and the rooms were big and airy with plenty of hot water. I thought it was good value. I liked some of the staff, especially one of the waitresses with long brown curly hair and the barman and Ibrahim on reception,. Some of the others were deliberately rude and unhelpful. There seemed to be no manager, or no effective manager. Who lets staff smoke in the kitchen? Why does the bar not open earlier to serve proper coffee when the coffee at breakfast is instant? Why was all the food so over cooked? Why does no one seem to take pride in the hotel and in being Bulgarian? ##### Verified traveller Stayed 7 nights in Feb 2019 ### 2/10 Terrible #### Reuben Feb 19, 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Terrible Hotel and Resort From the moment we checked in the staff were most unhelpful and cold. The Bellboy stood at our door basically waiting for a tip to be handed over which i find quite rude even when i do tip quite often but only on my terms. The food is shockingly poor with not even water or coffee being available in the evening when on a half-board basis. The food was so poor we decided to eat our for two of the nights for a break from the terrible slop. The breakfast is also terrible and very limited although they did provide tea & coffee in the morning. The location is good for the centre of town with everything within walking distance to the gondola etc. The queues for the Gondola in the morning are ridiculous as well as the free shuttle bus to the top of the Gondola therefore we paid for a taxi to take us to the top each morning otherwise you would be queuing for no less than 1.5-2hrs each day to just get to the top of the mountain. I will not be returning any time soon. ##### Reuben Stayed 5 nights in Feb 2019 ### 2/10 Terrible #### Vitaly Jan 3, 2019 Liked: Cleanliness Disliked: Property conditions & facilities #### No hot water The breakfast is terrible. And we didn't have hot water even when we asked it from the reception . ##### Vitaly Stayed 5 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller Feb 23, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Good hotel, friendly and helpful staff. Good location, great facilities and I had read the food was an issue but my party of 12 adults had no issue and found some of it very tasty. ##### Verified traveller Stayed 4 nights in Feb 2018 ### 8/10 Good #### james Feb 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel with great service - beds were utterly terrible though, would have been more comfortable sleeping on the floor ##### james Stayed 6 nights in Feb 2018 ### 6/10 Okay #### Ali Can Jan 2, 2018 Liked: Cleanliness, property conditions & facilities #### Bansko icin orta düzey... Yatakların birleştirilmiş ayrı yatak olması, konforu olumsuz etkiliyor. Otel merkezi ve içerisindeki sıcak havuz, saunalar gayet kullanışlı ve guzel. Personel orta. Yemekler vasat. Büyük beklentiyle gitmezseniz kabul edilebilir özellikte olduğunu anlayacaksınız. ##### Ali Can Stayed 5 nights in Dec 2017 ### 10/10 Excellent #### Verified traveller Mar 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic location, 5 mins from the Gondola We had a fantastic stay with our two young children aged 3 and 5. They loved the pool! ##### Verified traveller ### 6/10 Okay #### carl Feb 19, 2017 Liked: Cleanliness Disliked: Staff & service #### Rude staff Rude staff spoiled a good hotel and nice resort. ##### carl ### 10/10 Excellent #### Ralitsa Aug 5, 2025 Liked: Room comfort ##### Ralitsa Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Secrets Riviera Cancún All Preferred - Adults Only - All inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Secrets-Riviera-Cancun-Resort-Spa.h60043197.Hotel-Information) > > [Hotels in Thompson](https://www.expedia.ca/Thompson-Hotels.d4087.Travel-Guide-Hotels) > > [Hotels in New York](https://www.expedia.ca/New-York-Hotels.d178293.Travel-Guide-Hotels) > > [Hotels in Kirkland Lake](https://www.expedia.ca/Kirkland-Lake-Hotels.d3989.Travel-Guide-Hotels) > > [Hotels in Marseille](https://www.expedia.ca/Marseille-Hotels.d179895.Travel-Guide-Hotels) > > [Dumaluan Beach Resort](https://www.expedia.ca/Panglao-Hotels-Dumaluan-Beach-Resort.h6660053.Hotel-Information) > > [Embassy Suites by Hilton Los Angeles LAX South/El Segundo](https://www.expedia.ca/Los-Angeles-Hotels-Embassy-Suites-By-Hilton-Los-Angeles-LAX-SouthEl-Segundo.h40444.Hotel-Information) > > [Hotels in Sault Ste. 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