Title: Hotel Elegant Lux - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Elegant Lux Family-friendly ski hotel with 2 restaurants ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12990000/12983600/12983524/9451fa25.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12990000/12983600/12983524/1c1aa4da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/13000000/12990000/12983600/12983524/65154fc4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub](https://images.trvl-media.com/lodging/13000000/12990000/12983600/12983524/7e115614.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/13000000/12990000/12983600/12983524/e09950f5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Elegant Lux welcomes families to its mountain setting with two restaurants offering continental breakfast and international cuisine, plus a poolside bar. The spa provides reflexology, Ayurvedic treatments, and sports massages, while children enjoy the garden playground. 8.2 Very good ## Popular amenities - - - Pet-friendly - Bar - Kitchen - Room service ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12983524&PinnedHotelID=12983524&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12983524&PinnedHotelID=12983524&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=12983524&PinnedHotelID=12983524&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=12983524&PinnedHotelID=12983524&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12983524&PinnedHotelID=12983524&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12983524&PinnedHotelID=12983524&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12983524&PinnedHotelID=12983524&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12983524&PinnedHotelID=12983524&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ![1 bedroom, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12990000/12983600/12983524/6d1ca65a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio 8.0 Very good 1 review ### Highlights Separate sitting area Individually furnished Heating Connecting rooms available Free cribs/infant beds Kitchen Refrigerator LCD TV - 484 sq ft - Mountain view - Sleeps 3 - 1 Double Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed ![1 bedroom, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12990000/12983600/12983524/2880935f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Fireplace Heating Connecting rooms available Free cribs/infant beds - 700 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Queen Bed, 1 Twin Bed and 1 Large Twin Sofa Bed ![1 bedroom, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12990000/12983600/12983524/af67f478.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Balcony ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Fireplace Heating Connecting rooms available Free cribs/infant beds - 1292 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 1 Queen Bed, 2 Twin Beds, 1 Large Twin Bed and 1 Large Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Hotel-Elegant-Lux.h12983524.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Hotel-Elegant-Lux.h12983524.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.82618%2C23.48182&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=n3GRFP52OUMBnLpBtswFzCw8K_M=) 3, Polezhan St, Bansko, 2770 #### What's nearby - Bansko Ski Resort - 5 min walk - 0.5 km - Vihren - 8 min walk - 0.7 km - Bansko Gondola Lift - 8 min walk - 0.7 km - Paisii Hilendarski Historical Center - 15 min walk - 1.3 km - Ski Bansko - 17 min drive - 8.5 km #### Getting around - Sofia Airport (SOF) - 140 min drive #### Restaurants - ‪Chateau Antique - ‬4 min walk - ‪The House - ‬3 min walk - ‪Castello (Food & Wine) - ‬3 min walk - ‪Forest Cup - ‬5 min walk - ‪Lobby Bar - ‬6 min walk ## About this property ### Hotel Elegant Lux Upscale family-friendly hotel in the mountains You can look forward to free continental breakfast, a poolside bar, and a terrace at Hotel Elegant Lux. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to a massage, hydrotherapy, or a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a garden and a playground, guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool - Free self parking - A free casino shuttle, bike rentals, and express check-out - Express check-in, supervised childcare (surcharge), and a banquet hall Room features All guestrooms are individually furnished, and boast comforts such as 24-hour room service and separate sitting areas, in addition to perks like free WiFi and bathrobes. Extra amenities include: - Free toiletries and hair dryers - LCD TVs with satellite channels and DVD players - Separate sitting areas, kitchens, and refrigerators ## Similar properties ![Sauna, steam room, body treatments, aromatherapy, hot stone massages](https://images.trvl-media.com/lodging/4000000/3020000/3019500/3019454/15c7bd2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saint George Palace Bansko - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 192 reviews CA $72 CA $82 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3019454&PinnedHotelID=3019454&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/0af2b363.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Royale Apartment Complex & Spa Bansko - Pool - Hot tub - Spa - Kids pool 8.4 Very good 38 reviews CA $101 CA $113 total includes taxes & fees Dec 1 - 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Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 36 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=16132136&PinnedHotelID=16132136&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/c9cf8003.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Grand Arena Bansko - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 311 reviews CA $251 CA $277 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/11000000/10020000/10018000/10018000/d718b05e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MPM Guinness Bansko - Pool - Breakfast included - Spa - Kids pool 7.0 Good 20 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=10018000&PinnedHotelID=10018000&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/c7476f85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Bansko Bansko - Pool - Spa - Pet-friendly - Free WiFi 7.8 Good 44 reviews CA $104 CA $117 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/12000000/11240000/11237700/11237667/5e5e9cb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Karina Hotel Bansko - Pool - All-inclusive - Spa - Free WiFi 7.6 Good 63 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=11237667&PinnedHotelID=11237667&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/112000000/111420000/111410300/111410231/32e36512.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regnum Banya Thermal Hotel Razlog - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 10 reviews CA $113 CA $124 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=111410231&PinnedHotelID=111410231&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Free casino shuttle - Free ski shuttle - Free self parking on site ### Food and drink - Free continental breakfast available daily - 2 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Things to do - Bicycle rentals - Full-service spa - Health club - Indoor pool - Playground - Sauna - Ski passes - Ski storage - Steam room - TV in common areas ### Family friendly - DVD player - In-room babysitting (surcharge) - In-room kitchen - In-room refrigerator - Indoor pool - Laundry facilities - Microwave on request - Playground - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting room ### Outdoors - Barbecue grill - Garden - In a national park - In the mountains - Picnic area - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - In-room massages - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - Banquet hall - Built in 2009 - Fireplace in lobby ## Room amenities ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - DVD player - LCD TV with satellite channels ### Food and drink - 24-hour room service - Cookware, dishware, and utensils - Electric kettle - Kitchen - Microwave on request - Refrigerator - Stovetop ### More - Connecting rooms available - Desk - Heating - Individual furnishings - Iron/ironing board on request - Separate sitting area ## Policies ### Check-in Check-in time starts at 2:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: EUR 50 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 10 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 18 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.02 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 100.00 per vehicle (one-way) - Pet fee: EUR 10 per pet, per day - Service animals are exempt from fees - Late check-out fee: EUR 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 9 AM to 9 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 12 years old are not allowed in the spa without adult supervision ### Property is also known as Hotel Elegant Lux Bansko Hotel Elegant Lux Elegant Lux Bansko Elegant Lux Hotel Elegant Lux Hotel Hotel Elegant Lux Bansko Hotel Elegant Lux Hotel Bansko ## Frequently asked questions ### Does Hotel Elegant Lux have a pool? > Yes, this property has an indoor pool. Pool access is from 9 AM–9 PM. ### Is Hotel Elegant Lux pet-friendly? > Yes, Hotel Elegant Lux allows dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel Elegant Lux? > Self parking is free at this property. ### What time is check-in at Hotel Elegant Lux? > Check-in begins at 2:00 PM. ### What time is check-out at Hotel Elegant Lux? > Check-out is at noon. Late check-out is available for EUR 50 (subject to availability). ### Does Hotel Elegant Lux provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of EUR 100.00 per vehicle applies. ### Where is Hotel Elegant Lux located? > Located near the slopes, this Bansko hotel is in the mountains and within a 10-minute walk of Bansko Ski Resort, Bansko Gondola Lift, and SkiBansko by Traventuria. Vihren and Museum of Otets Paisii Hilendarski are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Elegant Lux Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 18 8 - Good 16 6 - Okay 3 4 - Poor 1 2 - Terrible 3 ### 8.0/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 7.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 8/10 Good #### Desrae Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage. ##### Desrae Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Hjalmar Mar 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Well worth the money. Nice with a spa after a long day on the slopes. Very friendly and service-minded staff and a good breakfast-buffé to start the day. ##### Hjalmar Stayed 7 nights in Mar 2025 ### 8/10 Good #### Boyan Feb 18, 2023 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### It was quite nice We are very happy with our stay, but somewhere in our bathroom was leaking.Our kids went to the game room but there was only a ping-pong table,But on the pictures there were loads of games .The price was good value for money.I went to the spa it was amazing, so was the hot tub.It felt nice after a day of skiing!Overall the service was really good, we might stay next year again! ##### Boyan Stayed 4 nights in Feb 2023 ### 2/10 Terrible #### Agron Dec 26, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agron The Hotel was not comfort at all was very cold the food also was cold in the self service wasn’t enough options and a sleeping beds was very old and not comfort at all so this hotel is not even 1 star rating hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/4D6A5A1744B5F973971C1DA10E91B54FE52AD9D31672047531343.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D636B62E7BCB77B66BFE174AFA65204FAD5D051A1672047527336.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F6E813147510DB29FE08098FE448C254A56C55681672047527594.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7396F2EE19BD0EC09F988FF81FC375F32886E7291672047528243.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Agron Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Paul Martin Feb 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hotel Elegant Lux is in a great location just a few minutes from the ski gondola and the many bars and restaurants around town. It has a shuttle bus to and from the gondola. We stayed for five nights. The staff are friendly and helpful. We had half board and the breakfasts and dinners were good with a buffet for both. For dinners where there are fewer diners they do table service. There is a spa with pool, sauna and jacuzzi which was good. We went in the morning and were the only people in there. The hotel also had a dry room for ski and snowboard equipment. The rooms are clean and spacious with all the facilities you need. While some people may find some of the furniture a little tired and old fashioned I thought it had a nice look and feel. I’d recommend this hotel for those hitting the pistes and hope to return myself next year. ##### Paul Martin Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Georgios Jan 3, 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### It could have been better The rooms were not heated and there was no hot water, we had to complain a few times to get them fixed. Sauna and hammam were off and we had to wait to get them on. The staff was helpful though and its location is good. ##### Georgios Stayed 4 nights in Dec 2022 ### 8/10 Good #### Ricardo Feb 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good, Comfortable, would consider a return visit Breakfast was fantastic, great variety. Rooms were good size. Walking distance to Gondola, but shuttle available if you want to be driven (15lev I think). Service was good, but english wasn't always good enough to communicate well - but still fine for being in another country. Spa was nice but this is the only area I would mark down, maybe just bad timing for the visit. Kids were going wild in the pool the first couple of days which I didn't enjoy. They can play without constant splashing everyone and hitting the inflatable ball as hard as they could. More the parents /other guests fault than Elegant Lux - just a note that its not adult only so this is always a possibility. Also the steam room switches off too quickly and they have to turn it on in the basement so I didn't want to go ask them this every 5 minutes once the room eventually got to a good temperature. The salt room needs better insulation, too many gaps prevented the temperature for getting above 70. The best was the sauna, which worked very well - great after a hard day on the slopes. My rob was also damaged but relatively minor problem with that. Overall quite happy with price and service. Again the staff always happy and always someone available when needed. Would stay here again if I return to Bansko. Additional plus was a beautiful cat that came to visit every day lol ![](https://a.travel-assets.com/ugc/hotel-reviews/2BFA1484FC2D84168814D3D0DAAD5C50F86AA37D1709142144633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Delicious breakfast, wide verity ](https://a.travel-assets.com/ugc/hotel-reviews/9B33E688A628A781B007D6539B9D9D0885159A081709142139077.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ricardo Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Lucy Feb 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great staff Amazing staff but shower cubicle let the place down by not draining properly and some sort of leak. ##### Lucy Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Abraham Jan 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a nice place to stay. The rooms can be weird divided. The staff is very helpfull and service where they can. Breakfast is good but a weird setup, so when larger groups, more then 5 are at the buffet, its to crowded to take things ##### Abraham Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### ziv Jan 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff which will help with everything. 10 minutes walk to the Gondola. Plenty of parking. The spa is nice with a few Saunas and a small swimming pool. Breakfast was good as well. we had a room with a living room and an additional sleeping room and a small kitchen for 4 people. מומלץ מאוד. צוות חביב שעוזר בכל מה שצריך. ##### ziv Stayed 5 nights in Jan 2023 ### 8/10 Good #### david Feb 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and cheap The hotel is ok, the rooms are nice and big The spa is cold, the pool, the jacuzzi, and the also the sauna 😩 The breakfast is ok and the staff are kind ##### david Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### Gianni Jan 4, 2022 Liked: Cleanliness, staff & service, room comfort Warm and frindely people, structure near the gondola and the main street ##### Gianni Stayed 5 nights in Dec 2021 ### 2/10 Terrible #### Verified traveller Mar 15, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cheap not cheerful I was downgraded to another hotel with no explanation. The room was old, worn out. Some sockets blow the fuses when used, bathroom door didn’t shut, shower leaked, no kettle and breakfast was terrible. ##### Verified traveller Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Feb 27, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was fine. friendly hotel. Close to the ski slopes and near the town. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Viktor Feb 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bansko at its best! We had an amazing stay at Elegant Lux and in Bansko! We celebrated New Year in the restaurant and really enjoyed the evening, the food, the music and the New Year’s program. We love Bansko and have been already a couple of times in this hotel and will definitely Come back again as we like it a lot here. The food at breakfast and dinner is very delicious and tasty, the spa has everything that you need to relax after a day of skiing, the massages are a must try, the apartment is massive and very warm and the staff are welcoming and making you feel as you are at home. The location is 5 minutes walk to the ski lift with ski and boots, but they also have a free bus ride to the gondola station. The hotel is very central but yet quiet so that you can enjoy your holiday to the fullest. ##### Viktor Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Andrei Dec 31, 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Nice, but no more! Very kind staff. Very cleen place. We booked H. B. The food was cold most of the time because there are not have any keepink warm appliace, but teasty. The maintanance of the room was not good. Light bulbs was not replaced and soap dispensers in bath rooms dosen't works. There is no vitrualy spa on the place. ##### Andrei Stayed 7 nights in Dec 2019 ### 2/10 Terrible #### Verified traveller Apr 20, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was closed and tried to kick us out telling us that we need to cancel our family holidays via hotels.com It was rude and unpleasant! ##### Verified traveller Stayed 5 nights in Apr 2019 ### 4/10 Poor #### Verified traveller Mar 12, 2019 Liked: Staff & service Disliked: Property conditions & facilities Sehr nettes Personal. Abgenutzte, altmodische Einrichtung. Restaurant im Keller, ohne Tageslicht, das Essen schlecht. Kleiner, netter Spabereich. ##### Verified traveller Stayed 7 nights in Mar 2019 ### 8/10 Good #### Verified traveller Feb 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff friendly. Room was in practice a suite. The greatest and pleasurable surprise was the spa with pool, 2 sauna rooms, steam room and jacuzzi, all at no extra charge for use by hotel guests. A very pleasant amenity to use at the end of a day's skiing. We also appreciated that the kitchen could still provide supper when we arrived just after 11 pm ##### Verified traveller Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Tom Yaakov Feb 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing..very good service. מדהים עבור שומרי שבתות ומסורת ##### Tom Yaakov Stayed 8 nights in Feb 2019 ### 8/10 Good #### Per, Norrköping, Sweden. Feb 9, 2019 Liked: Staff & service, room comfort #### Great value for the money. Nice hotel with friendly and helpful staff but breakfast and room cleaning needs improvement. ##### Per Stayed 6 nights in Feb 2019 ### 8/10 Good #### iris Jan 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fun vacation We were few friends that came for a ski vacation. The hotel was perfect for us, the location, the room, it was comfort and clean and we had a great time ##### iris Stayed 6 nights in Dec 2018 ### 8/10 Good #### Verified traveller Jan 3, 2019 Liked: Staff & service #### OVERALL GOOD PRETTY GOOD LOCATION NEAR THE CENTER. WALKING DISTANCE TO GONDOLA. FOOD VERY AVARAGE, NEED UPGRADE. ##### Verified traveller Stayed 3 nights in Dec 2018 ### 8/10 Good #### malcolm, Durham UK Aug 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Can't really fault it Very very good hotel at the price point, can't fault it. Close to ski lift/ gondola station and a few minutes walk into town. Only negative was that the lighting in my bathroom was a little dim for my taste but then I find that of 99.9% of hotels I stay in. The staff were excellent and the inclusive breakfast just fine. Recommended. ##### malcolm Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Elaine, Swansea Jun 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is an excellent hotel. The friendly, helpful staff did everything to make our stay comfortable and I'd return in the future. ##### Elaine Stayed 7 nights in Jun 2018 ## Expedia's Latest Trends ### Hotels > [Hotels in Crawford Bay](https://www.expedia.ca/Crawford-Bay-Hotels.d6144979.Travel-Guide-Hotels) > > [Hilton Garden Inn Ottawa Downtown](https://www.expedia.ca/Ottawa-Hotels-Hilton-Garden-Inn-Ottawa-Downtown.h27993.Hotel-Information) > > [Hyatt Regency Bangkok Suvarnabhumi Airport](https://www.expedia.ca/Bangkok-Hotels-Hyatt-Regency-Bangkok-Suvarnabhumi-Airport.h1507253.Hotel-Information) > > [Hotels in Kailua-Kona](https://www.expedia.ca/Kailua-Kona-Hotels.d1879.Travel-Guide-Hotels) > > [Four Seasons Resort Scottsdale at Troon North](https://www.expedia.ca/Phoenix-Hotels-Four-Seasons-Resort-Scottsdale-At-Troon-North.h423622.Hotel-Information) > > [Westin Trillium House, Blue Mountain](https://www.expedia.ca/Owen-Sound-Hotels-Westin-Trillium-House.h1357075.Hotel-Information) > > [Hilton Niagara Falls/Fallsview Hotel & Suites](https://www.expedia.ca/Niagara-Falls-Hotels-Hilton-Niagara-FallsFallsview-Hotel-Suites.h463153.Hotel-Information) > > [B&B Ottawa](https://www.expedia.ca/Ottawa-Bed-And-Breakfast.d178296-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Days Inn by Wyndham Saskatoon](https://www.expedia.ca/Saskatoon-Hotels-Days-Inn-By-Wyndham-Saskatoon.h791624.Hotel-Information) > > [Hotels in Sault Ste. 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