Title: Grand Royale Apartment Complex & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Royale Apartment Complex & Spa Families can ski down Vihren's slopes or explore Holy Trinity Church's charm in this winter wonderland setting of Bansko's snowy landscape ## Photo gallery for Grand Royale Apartment Complex & Spa ![Indoor pool, open 9:00 AM to 8:00 PM, sun loungers, lifeguards on site - Grand Royale Apartment Complex & Spa (Bansko)](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/w1022h618x0y0-177c401c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath - Grand Royale Apartment Complex & Spa (Bansko)](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/52021f2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Grand Royale Apartment Complex & Spa (Bansko)](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/0a552f69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath - Grand Royale Apartment Complex & Spa (Bansko)](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/0a5f3e80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Grand Royale Apartment Complex & Spa (Bansko)](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/5152a08f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Bansko, Grand Royale Apartment Complex & Spa offers a family-friendly haven. Unwind on the sun-kissed terrace or indulge in a rejuvenating spa treatment, from aromatherapy to sports massage and facial. With an international restaurant serving kids' meals, free WiFi, and an arcade/game room for entertainment. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=4967271&PinnedHotelID=4967271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=4967271&PinnedHotelID=4967271&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=4967271&PinnedHotelID=4967271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=4967271&PinnedHotelID=4967271&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4967271&PinnedHotelID=4967271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4967271&PinnedHotelID=4967271&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4967271&PinnedHotelID=4967271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4967271&PinnedHotelID=4967271&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 3 of 3 rooms ### View all photos for Apartment, 2 Bedrooms, Non Smoking ![Apartment, 2 Bedrooms, Non Smoking](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/w1021h618x3y0-eaa970c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Non Smoking ### Highlights Balcony Separate sitting area Soundproofed Heating Free cribs/infant beds Kitchenette Refrigerator TV - 861 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed ### View all photos for Apartment, 1 Bedroom, Non Smoking ![Apartment, 1 Bedroom, Non Smoking](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/w1020h615x4y3-364467dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Non Smoking ### Highlights Balcony Separate sitting area Soundproofed Heating Free cribs/infant beds Refrigerator TV Clothes dryer - 592 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Twin Sofa Bed ### View all photos for Standard Studio ![Standard Studio](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/w1020h615x4y3-f976a6cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio ### Highlights Balcony Separate sitting area Soundproofed Heating Free cribs/infant beds Refrigerator TV Clothes dryer - 377 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Grand-Royale-Apartment-Complex-Spa.h4967271.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Grand-Royale-Apartment-Complex-Spa.h4967271.Hotel-Information) ## About the area Located in Bansko, Grand Royale Apartment Complex & Spa is in the entertainment district. Ski Bansko is a popular area attraction and if an activity is on the agenda, Bansko Gondola Lift and Shiligarnik - Highland are worth checking out. Vihren and Holy Trinity Church are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours, rock climbing, and mountain biking in the area. [Visit our Bansko travel guide](https://www.expedia.ca/Bansko.dx6046713) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.82462%2C23.48545&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-JVzDgA9ePAeD2818WE5O81KqQ8=) 3 Todorini Ochi Str, Bansko, 2770 ### What's nearby - Bansko Ski Resort \- 7 min walk \- 0.6 km - SkiBansko by Traventuria \- 8 min walk \- 0.7 km - Vihren \- 13 min walk \- 1.2 km - Bansko Gondola Lift \- 13 min walk \- 1.2 km - Holy Trinity Church \- 3 min drive \- 1.9 km ### Getting around - Sofia Airport (SOF) - 148 min drive ### Restaurants - ‪Chateau Antique - ‬7 min walk - ‪Bai Mile Inn - ‬6 min walk - ‪Бай Миле - ‬6 min walk - ‪St. John Hill Ski & Spa resort - ‬13 min walk - ‪The House - ‬7 min walk ## About this property ### Grand Royale Apartment Complex & Spa Family-friendly hotel near Bansko Gondola Lift Located close to Vihren and Holy Trinity Church, Grand Royale Apartment Complex & Spa provides a terrace, a garden, and a playground. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle and ski storage. Indulge in a body scrub, aromatherapy, and a massage at the onsite spa. The on-site international cuisine restaurant, Grand Royale, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with an arcade/game room and a library. Other perks at this hotel include: - An indoor pool and a children's pool, along with sun loungers and a lifeguard on site - Free self parking - A roundtrip airport shuttle (surcharge), an electric car charging station, and a front-desk safe - Smoke-free premises, luggage storage, and multilingual staff Room features All 74 rooms feature comforts such as separate sitting areas and bathrobes, as well as perks like free WiFi and sound-insulated walls. Extra amenities include: - Bathrooms with showers and hair dryers - TVs with cable channels - Balconies, separate sitting areas, and refrigerators ## Similar properties ![Sauna, steam room, body treatments, aromatherapy, hot stone massages](https://images.trvl-media.com/lodging/4000000/3020000/3019500/3019454/15c7bd2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saint George Palace Bansko - Pool - Hot tub - Spa - Pet friendly 8.8 Excellent 193 reviews CA $148 CA $165 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=3019454&PinnedHotelID=3019454&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, hot stone massages, deep-tissue massages](https://images.trvl-media.com/lodging/17000000/16780000/16778700/16778662/554b0ebf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kap House Hotel Bansko - Pool - Hot tub - Spa - Pet friendly 8.8 Excellent 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=16778662&PinnedHotelID=16778662&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools, outdoor pool, open 9:00 AM to 9:00 PM, free cabanas](https://images.trvl-media.com/lodging/5000000/4680000/4672100/4672068/f1374f37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regnum Bansko Ski Hotel & SPA Bansko - Pool - Hot tub - Spa - Kids pool 8.4 Very good 72 reviews CA $376 CA $414 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=4672068&PinnedHotelID=4672068&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/11000000/10020000/10018000/10018000/61720df2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MPM Guinness Bansko - Pool - Breakfast included - Spa - Kids pool 7.0 Good 22 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=10018000&PinnedHotelID=10018000&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/112000000/111420000/111410300/111410231/c48cb24f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regnum Banya Thermal Hotel Razlog - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 11 reviews CA $195 CA $213 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=111410231&PinnedHotelID=111410231&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna](https://images.trvl-media.com/lodging/111000000/110780000/110775400/110775371/28a7c628.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chalet & Hotel IDA Bansko - Pool - Breakfast included - Spa - Parking included 8.0 Very good 2 reviews CA $130 CA $144 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=110775371&PinnedHotelID=110775371&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16630000/16624000/16623913/20107de3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Green Life Bansko Bansko - Pool - Breakfast included - Parking included - Free WiFi 7.8 Good 37 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=16623913&PinnedHotelID=16623913&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/3fafdd9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Luxury Mountain Resort Bansko - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 114 reviews CA $287 CA $317 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2802925&PinnedHotelID=2802925&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321639/b9b29c5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St. George Ski & Holiday Bansko - Pool - All-inclusive - Spa - Kids pool 7.6 Good 37 reviews CA $273 CA $301 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=12321639&PinnedHotelID=12321639&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/c95f2292.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Bansko Bansko - Pool - Spa - Pet friendly - Free WiFi 7.8 Good 45 reviews CA $366 CA $403 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Free ski shuttle - Free uncovered self parking on site - Limited onsite self parking ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Grand Royale - Lobby bar ### Things to do - Arcade/game room - Billiards/pool table - Books - Children's pool - Full-service spa - Games - Gym - Hot tub - Indoor pool - Library - Playground - Sauna - Ski storage - Snow sports gear - Steam room - TV in common areas ### Family friendly - Arcade/game room - Children's pool - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Lifeguards on site - Living room - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business center - Conference center ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Hot tub - Prenatal massages - Sauna - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance ### More - 1 building - 5 floors - Built in 2011 - Fireplace in lobby - Lifeguards - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Electric kettle - Limited room service - Microwave - Minibar - Refrigerator ### More - Dryer - Heating - Living room - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 10 PM Early check-in subject to availability Early check-in fee: EUR 10.22 Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 0.77 per person, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: EUR 10.22 (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 9:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 12 years old are not allowed in the spa without adult supervision ### Property is also known as Grand Royale Apartment Complex Grand Royale Apartment Complex Bansko Grand Royale Complex Grand Royale Complex Bansko Grand Royale Apartment Complex Hotel Bansko Grand Royale Apartment Complex Hotel Grand Royale Apartment Complex Spa Royale Apartment Complex Royale Complex & Spa Bansko Grand Royale Apartment Complex & Spa Hotel Grand Royale Apartment Complex & Spa Bansko Grand Royale Apartment Complex & Spa Hotel Bansko ## Frequently asked questions ### Does Grand Royale Apartment Complex & Spa have a pool? ### Is Grand Royale Apartment Complex & Spa pet-friendly? ### How much is parking? ### What time is check-in at Grand Royale Apartment Complex & Spa? ### What time is check-out at Grand Royale Apartment Complex & Spa? ### Does Grand Royale Apartment Complex & Spa provide a shuttle to the airport? ### Where is Grand Royale Apartment Complex & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Royale Apartment Complex & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.2 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 21 8 - Good 12 6 - Okay 3 4 - Poor 3 2 - Terrible 1 ## Reviews ### 8/10 Good #### Olga Oct 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍 Breakfast is very good ! We will be back 🙂 ![](https://a.travel-assets.com/ugc/hotel-reviews/2e3e1be1-29e3-4f57-888f-6b0590a567f5-1759988246836.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6d501248-7ffc-4962-b268-65dffcd27815-1759988247486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ec650c61-de4c-429c-9b0d-e50cd9d2be1f-1759988248001.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Olga Stayed 2 nights in Sep 2025 ### 8/10 Good #### Emilia Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only complaint was that the internet was close to non-existent no matter what area of the property we tried. That was part of the reason we did not stay another night. The spa area was nice with very few guests around. Not walking distance to the city center, but taxes are readily available. ##### Emilia Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Radka Jul 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel with swimming pool, close to ski lift area ##### Radka Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Vesna Oct 7, 2023 Everything was great. Would def go there again! ##### Vesna Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Ioannis Nov 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent and very clean. ##### Ioannis ### 8/10 Good #### Blagoy Sep 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very clean and quiet . Location is okay and staff is very helpful and friendly! The one bedroom apartment is super spacious and in a nice layout. It’s perfect for a family stay with kids . Few things that can be improved are that the ventilation and air flow in the lobby, rooms and common areas very low and definitely needs more air . Also breakfast should be more diverse and not same options every day. But overall the hotel is Very Good . Will probably come back next time we visit Bansko. ##### Blagoy Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Yiana Feb 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a brilliant place for our anniversary trip, the staff were friendly, the apartment was clean and the breakfast in morning was lovely. (Scramble eggs were heavenly). My only note would be that the apartment wasn’t really soundproof as we could hear our neighbours both above and next to us walking around and talking quite loudly. We’re heavy sleepers so it’s wasn’t a problem for us, but it’s not quite ‘soundproof’ as the listing says. That’s the only fault in the whole experience. Besides that it was great! ##### Yiana Stayed 7 nights in Feb 2024 ### 8/10 Good #### Verified traveller Jul 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good experience We had a very pleasant and comfortable stay. Our 2- bedroom apartment was clean and spacious, the kitchen had sufficient amount of utensils and plates. We brought our own coffee machine, if we had not, there would not be a way for us to make our own coffee (we prefer it first thing in the morning, before dressing to go for breakfast to the restaurant). We appreciated that there was a kitchen towel and a feet towel (something that is missing in many other Bulgarian rental units), as well as bath robes and slippers for everyone. The beds were a bit hard for us but there was a variety of pillows which was good. Excellent wifi signal and a wide variety of TV programs. All in all, great apartment. We had breakfast included, some of the other guests of the hotel had also dinner included. We preferred to not include the dinner but ended up eating in the restaurant's hotel all 3 evenings and it seemed to us that we would have had a greater variety of food to choose from if we had the dinner included. At least we could see that there was a big variety of deserts in the all-you-can-eat dinner option compared to our 3 possible desserts to order. The service at the restaurant could have been better. In 2 of our 3 meals my meal arrived with a great delay -after the rest of the family had finished theirs. ##### Verified traveller Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Edwin Feb 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very pleasant and comfortable The hotel was value for money. We stayed in Bansko for a whole week for our ski holidays. However, at the beginning of our holiday we stayed in a different hotel. We stayed at Grand Royale only for 4 days at the end of the trip. The breakfast was really nice and full of different things to suit all tastes. The room was spacious and very clean. The staff at the hotel was very friendly and helpful at all times. Although the gondola is not very far from the hotel, the hotel has a free shuttle bus to take guests to the gondola. The hotel is not only beautiful but it has all kind of things like playground areas and spa. ##### Edwin Stayed 3 nights in Feb 2022 ### 10/10 Excellent #### Ionut Jan 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location! 😊😊 ##### Ionut Stayed 5 nights in Jan 2022 ### 10/10 Excellent #### Kadir Jan 18, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enfes kış tatilimiz. Eşim ile kış tatili yapmak için haftasonumuzu bu otelde geçirmek istedik. Odanın kullanım alanının büyüklüğü rahatlığı konforu bizi çok memnun etti. Eşimin doğum gününü kutlamak için süprizime destek veren otel personelinden ayrıca çok memnun kaldım. Kutlama sonrası bize armağan edilen ev yapımı şarap ise muhteşemdi. Herşey için çok teşekkür ederiz. Herkese de tavsiyemdir. ##### Kadir Stayed 2 nights in Jan 2021 ### 10/10 Excellent #### Verified traveller Mar 14, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed before so know the property quite well. I like location 15min walk to town centre. Sauna, steamroom & Swimming pool are excellent. Everywhere is spotlessly clean. Staff are friendly & provide excellent service. Shuttle bus to & from Gondola, clean, reliable & punctual. Asked for extra blanket for my room one evening & received within 10mins. ##### Verified traveller Stayed 7 nights in Mar 2020 ### 8/10 Good #### Verified traveller Feb 29, 2020 Liked: Staff & service, property conditions & facilities, room comfort The hotel offers you all the facilities in good price.However, the breakfast and cleanliness are areas that need improvement. ##### Verified traveller Stayed 5 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Jan 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Worm property and staff. Good spa and food. I recomend. ##### Verified traveller Stayed 4 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 5, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious apartment and lovely hotel. Easily walkable to main street and gondola. We were there for New Year’s Eve and the staff organised a great evening with entertainment and fireworks - excellent night. Staff worked really hard- thank you! ##### Verified traveller Stayed 7 nights in Dec 2019 ### 10/10 Excellent #### tony Feb 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bansko best value spa retreat! Beats Kempinski An amazing hotel with a magical spa retreat. Loved the room and the views. Best massages i’ve had for a long time! Room services food was okay but the staff are so friendly which made up for it! Free shuttles to the gondola also helped getting out early and saved us the walk. Definitely would stay again if i get back to bansko! ##### tony Stayed 7 nights in Feb 2019 ### 10/10 Excellent #### miguel Aug 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nos gustó muchisimo. Volveriamos sin duda. La relación calidad-precio inmejorable. La cocina del apartamento no la utilizamos porque reservamos media-pensión. El desayuno y la cena estaba bastante bien y con variedad. La sauna, baño de vapor y piscina completamente gratuito. También había gimnasio aunque no lo usamos. Nos gustó también que aunque está cerca del centro, está algo apartado por lo que es muy tranquilo. El personal tanto del comedor como en la recepción encantadores. ##### miguel Stayed 5 nights in Jul 2018 ### 8/10 Good #### Verified traveller Apr 7, 2018 Liked: Cleanliness, staff & service Good location. Great breakfast. Fantastic pool and spa . Basic rooms but clean . Poor self catering facilities ##### Verified traveller Stayed 5 nights in Apr 2018 ### 6/10 Okay #### Verified traveller Dec 26, 2017 Liked: Cleanliness, room comfort Disliked: Staff & service #### ρεσεψιον Δεν υπήρχε χαμόγελο στο προσωπικό ιδιαίτερα στην ρεσεψιόν κ δεν ανταποκρίνεται γενικότερα στα αστέρια της κατηγορίας του ##### Verified traveller Stayed 3 nights in Dec 2017 ### 8/10 Good #### Nikos Nov 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### xalara kaloytsiko ##### Nikos Stayed 1 night in Oct 2017 ### 4/10 Poor #### Verified traveller Feb 18, 2017 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Hotel is borderline average If you opt for half board (dinner and breakfast) know that during dinner you will have to buy all of your drinks ##### Verified traveller ### 8/10 Good #### Verified traveller Jan 23, 2017 Liked: Staff & service, property conditions & facilities, room comfort #### Bra familjehotell Bra familjehotell och helt ok restaurang med bra service. Stor utrymme på rummen med lite slitna golv och hotellet var varmt och skönt under dgar med -10grader ute. Enda nackdelen var hotelläge som var avskild från centrum med gator utan ljus. ##### Verified traveller ### 4/10 Poor #### Χρήστος Mar 10, 2013 Liked: Room comfort Disliked: Cleanliness #### Μέτρια..Κρίμα τόσα λεφτά Αρκετά προβλήματα με τα υδραυλικά. Ευχάριστο προσωπικό εκτός της καθαρίστριας, Βρώμικα νερά στο τζακουζι ... ##### Χρήστος ### 6/10 Okay #### George Dec 30, 2012 Liked: Cleanliness #### Nice hotel to stay, however not an impressive one First of all, the hotel location is very difficult to find - the location shown on Expedia map is definitely wrong! The staff is really nice and helpful, the hotel design is original. The breakfast needs improvement, rooms are big enough but everything inside looks cheap. ##### George ### 8/10 Good #### MARIA Sep 10, 2012 Liked: Staff & service, property conditions & facilities, room comfort #### needs organisation, but is comfortable when we arrived, we had difficulty finding it, but then we were sattisfied of the breakfast and dinner. Very good chef. Rooms are very spacy, but need some kuttlery in the kitchen. Could be more clean and the outer surroundings are not yet ready.The receptionist and the manager were very polite and trying to learn and speak greek. ##### MARIA ## Expedia's Latest Trends ### Hotels > [JW Marriott Orlando Bonnet Creek Resort & Spa](https://www.expedia.ca/Orlando-Hotels-JW-Marriott-Orlando-Bonnet-Creek-Resort-Spa.h39410269.Hotel-Information) > > [Fairmont Royal York](https://www.expedia.ca/Toronto-Hotels-Fairmont-Royal-York.h17289.Hotel-Information) > > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [RV Parks Toronto](https://www.expedia.ca/Toronto-RV-Parks.d178314-aaRVParks.Travel-Guide-Accommodation) > > [Westin Trillium House, Blue Mountain](https://www.expedia.ca/Owen-Sound-Hotels-Westin-Trillium-House.h1357075.Hotel-Information) > > [Hotel Interurban Seattle Airport SeaTac](https://www.expedia.ca/Seattle-Hotels-Hotel-Interurban.h22247340.Hotel-Information) > > [Hotels in Nashville](https://www.expedia.ca/Nashville-Hotels.d178291.Travel-Guide-Hotels) > > [Occidental Tamarindo - All Inclusive](https://www.expedia.ca/Tamarindo-Hotels-Occidental-Tamarindo-All-Inclusive.h793778.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) ### Flights > [Flights from Timmins (YTS) to Unorganized North Sudbury (YLD)](https://www.expedia.ca/lp/flights/yts/yld/timmins-to-chapleau) > > [Flights from Bangor (BGR) to Philadelphia (PHL)](https://www.expedia.ca/lp/flights/bgr/phl/bangor-to-philadelphia) > > [Flights from Richmond (YVR) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yvr/las/vancouver-to-las-vegas) > > [Flights from Narita (NRT) to Chitose (CTS)](https://www.expedia.ca/lp/flights/nrt/cts/tokyo-to-sapporo) > > [Flights from Richmond (YVR) to Mohali (IXC)](https://www.expedia.ca/lp/flights/yvr/ixc/vancouver-to-chandigarh) > > [Flights from Mississauga (YYZ) to Erie (ERI)](https://www.expedia.ca/lp/flights/yyz/eri/toronto-to-erie) > > [Middle East Airlines](https://www.expedia.ca/Middle-East-Airlines-Flights.cME.Travel-Guide-Airlines) > > [Flights from Kamloops (YKA) to Quesnel (YQZ)](https://www.expedia.ca/lp/flights/yka/yqz/kamloops-to-quesnel) ### Cars > [Car rentals in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica.d42.Car-Rental-Destinations) ### Packages > [Stowe Mountain Resort](https://www.expedia.ca/Stowe-Mountain-Resort-Stowe.d6115908.Vacation-Attraction) > > [Puerto Vallarta Vacations](https://www.expedia.ca/Puerto-Vallarta.d180016.Destination-Travel-Guides) ### General > [Visit Cluny](https://www.expedia.ca/Cluny.dx6048613)