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Reviews of The Okura Prestige Bangkok

5 out of 5
The Okura Prestige Bangkok
Park Venture Ecoplex, 57 Wireless Road, Bangkok, Bangkok

Reviews

9.6

Exceptional

Rating 10 - Excellent. 783 out of 1002 reviews" "
Rating 8 - Good. 169 out of 1002 reviews" "
Rating 6 - Okay. 28 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Evarist

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect hotel
Stayed 2 nights in May 2024
Response from Niek Hammer on May 15, 2024
Thank you fนr your stay and we look forward to be welcoming you back to The Okura Prestige Bangkok+

10/10 Excellent

Evarist

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in May 2024
Response from Niek Hammer on May 10, 2024
Thank you for recommending us to other travelers and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Woon Cheng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quiet from busy streets yet near to bts station.
Response from Niek Hammer on May 8, 2024
Thank you for your stay and it was a great pleasure having you as our guest at The Okura Prestige Bangkok!

10/10 Excellent

Avery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience here. All of the staff is friendly and are eager to help with any of your needs. The food is DELICIOUS. Every part of the hotel was clean. This is THE best hotel experience I’ve ever had.
Stayed 5 nights in Apr 2024
Response from Niek Hammer on Apr 29, 2024
Thank you so much for your generous words and we are very happy to hear that your stay at The Okura Prestige Bangkok was so much enjoyed!

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing and the staff is so helpful and speak great English.
Stayed 2 nights in Apr 2024
Response from Niek Hammer on Apr 26, 2024
Thank you for sharing your experience at The Okura Prestige Bangkok and we are pleased to hear it was much enjoyed!

10/10 Excellent

Ananth

Stayed 2 nights in Apr 2024
Response from Niek Hammer on May 11, 2024
Thank you for your stay and it was a great pleasure having you as our guest at The Okura Prestige Bangkok!

8/10 Good

Kelvin

Stayed 5 nights in Apr 2024
Response from Niek Hammer on May 8, 2024
Thank you for your stay and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Marcelo

Travelled with partner
Liked: Amenities
Everything was perfect
Stayed 1 night in Apr 2024
Response from Niek Hammer on Apr 15, 2024
Thank you for your stay and we are pleased to hear that your time at The Okura Prestige Bangkok was much enjoyed!

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel!! Totally totally recommend. Great rooms, amazing staff, beautiful design and details
Stayed 2 nights in Apr 2024
Response from Niek Hammer on Apr 10, 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok sometime in the hopefully not too distant future!!

8/10 Good

Kisson, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Niek Hammer on Apr 11, 2024
It was a great pleasure having you as our guest and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

YIU FUNG

Liked: Cleanliness, staff & service, property conditions & facilities
自助早餐很好、選擇多。
Stayed 3 nights in Apr 2024
Response from Niek Hammer on Apr 7, 2024
Thank you for choosing The Okura Prestige Bangkok and we are pleased to hear it was much enjoyed!

10/10 Excellent

Susan, west islip

Travelled with partner
Liked: Staff & service, property conditions & facilities
The location of the property was excellent and the staff was exceptional
Stayed 7 nights in Mar 2024
Response from Niek Hammer on Apr 1, 2024
Thank you for your stay and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

KEVIN

Stayed 2 nights in Mar 2024
Response from Niek Hammer on Apr 20, 2024
It was a great pleasure welcoming you to The Okura Prestige Bangkok and we look forward to your future return!

8/10 Good

Hesham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good.
Response from Niek Hammer on Mar 27, 2024
Thank you for choosing The Okura Prestige Bangkok and we look forward to your future return!

10/10 Excellent

Alix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. Breakfast and dinner menu was delicious.
Stayed 1 night in Mar 2024
Response from Niek Hammer on Mar 26, 2024
Thank you for your stay and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Ratanaphorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for my holiday !! i will be back soon
Stayed 2 nights in Mar 2024
Response from Niek Hammer on Mar 17, 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience every time I’ve stayed here
Stayed 1 night in Mar 2024
Response from Niek Hammer on Mar 13, 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok

10/10 Excellent

Piyatida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly delightful experience. The first thing that caught my attention was the breathtaking view from my room. Waking up to such a picturesque sight really set the tone for my stay
Stayed 3 nights in Feb 2024
Response from Niek Hammer on Feb 24, 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a delight. A bit of Japan in the middle of Bangkok. Quiet and uncomplicated and well located.
Stayed 5 nights in Feb 2024
Response from Niek Hammer on Feb 22, 2024
Thank you for your continued patronage to the Okura Prestige Bangkok and we look forward to the pleasure of your future return!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most convenient hotels in Bangkok’s CBD area…
Stayed 3 nights in Feb 2024
Response from Niek Hammer on Feb 21, 2024
Thank you for your stay and it was a great pleasure having you as our guest at The Okura Prestige Bangkok!

8/10 Good

Shih Ho

Stayed 4 nights in Feb 2024
Response from Niek Hammer on Feb 17, 2024
Thank you for your stay and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Hing Yu Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most friendly General Manager
Stayed 3 nights in Feb 2024
Response from Niek Hammer on Feb 13, 2024
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to seeing you again!

10/10 Excellent

Seow Meng

Stayed 3 nights in Jan 2024
Response from Niek Hammer on Feb 9, 2024
Thank you for staying with us at The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

10/10 Excellent

Rashmi

Stayed 3 nights in Jan 2024
Response from Niek Hammer on Feb 6, 2024
Thank you for rating your experience and we are pleased to learn that your time at The Okura Prestige Bangkok was much enjoyed!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prestige Surely Describes “Okura Bangkok”…
Service was top-notch: everyone from the doormen to front desk to housekeeping to Club Lounge and Restaurant did an amazing job! I want to especially commend the Club Lounge staff who are very friendly and attentive. I was equally impressed with the housekeeping and laundry staff. They do an amazing job! My laundry was returned each day in impeccable condition (folded and wrapped as if a present)! Also want to let readers know the laundry staff are unbelievably honest. I mistakenly left Thai baht in the back pocket of my shorts. They didn’t miss a beat: found it before I realized I left it in the shorts, labeled and packaged it with my name, amount and date. And then sent a note to my room with the discovery. Talk about honest! Had the opportunity to speak with both the Front Desk Mgr. and Hotel GM: told both how impressed I was with staff and service! I highly recommend the Okura Prestige Hotel Bangkok. The amenities, service, staff and breakfast spread are top notch! Will definitely return! Mahalo, Krup Kun Ka! Jim Lee Honolulu, Hawaii
Stayed 5 nights in Jan 2024
Response from Niek Hammer on Feb 4, 2024
Thank you for your kind words and we are delighted to learn that your stay at The Okura Prestige Bangkok was much enjoyed!

10/10 Excellent

Sufian

Liked: Cleanliness, staff & service, amenities
Great hotel, the best breakfast buffet and service i ever experienced! Bravo to the team and their kind attentiveness.
Stayed 3 nights in Jan 2024
Response from Niek Hammer on Jan 30, 2024
Thank you so much for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Amos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Great options for breakfast. Comfortable beds with good amenities. Location is ideal if you are looking at exploring the shopping areas around CentralWorld.
Stayed 1 night in Jan 2024
Response from Niek Hammer on Jan 29, 2024
Thank you for your stay at The Okura Prestige Bangkok and we are pleased to learn it was so much enjoyed!

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights in Bangkok
By far one of the best hotels we've ever stayed in. Very clean, calm atmosphere, always welcoming people and the services were fantastic. Received an upgraded room at check in which was unexpected. Spa services were great too. The gym was clean and the negative edge pool was awesome overlooking the city from the 25th floor. Can't say enough about this luxury hotel. We're planning to return next year.
Stayed 4 nights in Jan 2024
Response from Niek Hammer on Jan 28, 2024
Thank you for your generous words and it was a great pleasure having you as our guest at The Okura Prestige Bangkok!

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2024
Response from Niek Hammer on Feb 13, 2024
Thank you for sharing your recent experience at The Okura Prestige Bangkok with other travelers and we look forward to your future return!

10/10 Excellent

gongzhe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well-served Japanese hotel, clean and tidy, the food is excellent, and the staff is warm and professional.
Stayed 5 nights in Jan 2024
Response from Niek Hammer on Jan 18, 2024
Thank you for your stay at The Okura Prestige Bangkok and we look forward to be seeing you again sometime!

10/10 Excellent

Robert, McLean

Stayed 1 night in Jan 2024
Response from Niek Hammer on Jan 18, 2024
Thank you for sharing your recent experience at The Okura Prestige Bangkok and we look forward to welcoming you back!

10/10 Excellent

Ty, Sutter Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Okura Prestige Bangkok is perhaps the nicest hotel we have stayed at, and this is our of a very distinguished list. The staff are all extremely professional and friendly. The room has the highest amenities and functions, combined with a sophisticated Japanese aesthetic. The infinity pool is gorgeous. And finally, the breakfast buffet is by far the best we have had at any hotel, not to mention you can eat it on the 24th floor patio overlooking some of the most fascinating architecture in Bangkok.
Stayed 1 night in Jan 2024
Response from Niek Hammer on Jan 16, 2024
Thank you for choosing The Okura Prestige Bangkok and we are delighted to hear it was so much enjoyed!

2/10 Terrible

Jess

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The first step to this hotel on my first day was a terrible experience. The water and power was out due to maintenance which meant the elevators were out till 6ish. We ended waiting 25minutes in the warm for a fireman lift. To compensate this, the hotel had a little canapés/drinks station. I had an upgrade, room was reasonable. 2802 for those who want a corner deluxe twin room of the view of Bangkok’s cityscape. Breakfast next day- had a choice of international buffet which was nothing to rave about. Pancakes were left out under light but still quite cold. Coffee was clearly from a machine- absymal. Tea was glugy and thick. Choice to sit inside or outside- if you do intend to sit outside, you might wanna head there early due to its popularity. Throughout my stay the corridor outside my room leading to the elevators smelled like cigarette smoke. I have complained about this both to okura services and front desk, but they just looked at me without offering a change of room. Housekeeping was slow with request, asked for teabags and bottles of water which I had to wait 2hours for. Appalling. My final straw to cap this stay at this hotel was that I had to lug and lift my luggage (with help of the Grab driver). I felt the hotel was overstaffed. Honestly, the perks are the convenience of having central embassy and BTS within a stone throw distance but the service…remains absymal. Although thanks for the super late checkout without additional fees and a upgrade
Stayed 2 nights in Jan 2024
Response from Niek Hammer on Jan 12, 2024
Thank you for sharing your thoughts on your recent stay at The Okura Prestige Bangkok and we are very sorry to learn about your experience. At the same time we also would like to take this opportunity to offer our sincere apologies for the inconvenience you encountered due to annual power transformer maintenance which we had to execute in compliance with government regulations.

10/10 Excellent

Anass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well located on top of BTS station, swimming pool is great.
Stayed 2 nights in Jan 2024
Response from Niek Hammer on Jan 12, 2024
Thank you for your kind comments and we are pleased to learn that your stay at The Okura Prestige Bangkok was much enjoyed!

10/10 Excellent

Yin

Stayed 4 nights in Jan 2024
Response from Niek Hammer on Jan 12, 2024
Thank you for choosing The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

2/10 Terrible

Benjamin

Stayed 3 nights in Jan 2024
Response from Niek Hammer on Jan 12, 2024
With regret we have taken notice of your rating following your recent stay at The Okura Prestige Bangkok and please let us know if we can be of any further assistance.

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Clean, posh and comfortable. Extremely convenient location with direct connection to BTS and walkable to many places. Would stay again in future
Stayed 2 nights in Jan 2024
Response from Niek Hammer on Jan 10, 2024
Thank you for choosing The Okura Prestige Bangkok and we are very happy to hear it was so much enjoyed!

10/10 Excellent

Chin Chye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a corner room that offered me panoramic views of the city. Not only was the room bigger, the toilet area was bigger too. It offered dual facing of the city as it was in a corner. Room looked fresh and clean, very well kept. The bed was ultra comfy, the TV channels were engaging, the bathtub size made everything perfect. The amenities in the room were well stocked. Housekeeper replenished my fruit plate daily which I feel was a good gesture. Facilities in the hotel were also exclusive and well decorated. The gym was probably one of the more well equipped gyms I had ever visited in a 5-star hotel. They had an infinity pool just outside the gym which overlooked the city area from a height of 24 floors. Breakfast buffet was both international and Japanese themed. It looked amazing and I was really spoilt for choice. Location wise, BTS station was just a 3 mins walk away but it was not directed connected. Calling for Grab car (Uber) could be challenging due to its location in the city area. Overall, I have 0 complains with my stay here and would definitely return again.
Stayed 3 nights in Dec 2023
Response from Niek Hammer on Jan 10, 2024
Thank you for taking the time to share your detailed experience with us at The Okura Prestige Bangkok and we pleased to hear it was so much enjoyed!

6/10 Okay

Angel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast buffet at their Up and Above Cafe offers lots of choices especially including Japanese option, however go early to avoid grumpy staff during the peak time, and a bit difficult for them to collect your used plates and offer you a refill of tea or coffee..
Stayed 2 nights in Jan 2024
Response from Niek Hammer on Jan 10, 2024
Thank you for sharing your thoughts on your recent stay at The Okura Prestige Bangkok and we regret to learn about your breakfast feedback, but value your feedback for our continuous improvement.

10/10 Excellent

Gigi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really thoughtful and prepared surprises for our special celebration! The staff are nice and their English proficiency is good too! The breakfast was excellent and the room is spacious! Would definitely come back again!
Response from Niek Hammer on Jan 9, 2024
Thank you recommending us to other travelers and we are delighted to learn that your stay at The Okura Prestige Bangkok was so much enjoyed!

10/10 Excellent

thuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very gods stay- front desk very helpful. Breakfast was excellent. Convenient to the bts sky train.
Stayed 4 nights in Jan 2024
Response from Niek Hammer on Jan 9, 2024
Thank you for your kind words and we are pleased to hear that your stay at The Okura Prestige Bangkok was much enjoyed!

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and good location, the pool should be heated in order to enjoy it more but overall was great.
Stayed 4 nights in Dec 2023
Response from Niek Hammer on Jan 7, 2024
Thank you for staying with us at The Okura Prestige Bangkok and we are pleased that you had an enjoyable overall stay!

10/10 Excellent

REYNALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Niek Hammer on Jan 9, 2024
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and please let us know if we can be of any future assistance!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Niek Hammer on Jan 2, 2024
Thank you for your stay and we so happy to hear that your time at The Okura Prestige Bangkok was much enjoyed!

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023
Response from Niek Hammer on Jan 2, 2024
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to be welcoming you sometime in the hopefully not too distant future!

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Niek Hammer on Dec 31, 2023
Thank you for visiting us at The Okura Prestige Bangkok and we are delighted to hear it was so much enjoyed!

10/10 Excellent

Emily

Stayed 3 nights in Dec 2023
Response from Niek Hammer on Jan 31, 2024
Thank you for choosing The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable property! Staff and service were 5 star! Restaurant options were superb. The room the view and amenities are just some of the perks of this hotel. I travel to Thailand often and definitely will return
Stayed 1 night in Dec 2023
Response from Niek Hammer on Dec 31, 2023
It was a great pleasure welcoming you to The Okura Prestige Bangkok and we look forward to seeing you again sometime as our distinguished guest!

10/10 Excellent

David

Stayed 3 nights in Dec 2023
Response from Niek Hammer on Dec 30, 2023
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

4/10 Poor

Yosef

Stayed 4 nights in Dec 2023
Response from Niek Hammer on Jan 18, 2024
With regret we have taken notice of your rating and please let us know we can be of any further assistance!