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Reviews of RoomQuest Suvarnabhumi Airport Rom Klao

3 out of 5
RoomQuest Suvarnabhumi Airport Rom Klao
26 Soi Rom Klao 6, Minburi, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well everything was ok there, but the location was not so good
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No supermarket or shop around no hair dryer they don’t even have the system to check out booking online. Booked 2 room she gave one room never be back for this place again.
Stayed 1 night in Sep 2019
Response from Sai on Oct 2, 2019
We’re sorry for the inconvenience this may have caused. thank you for choosing us. we are always at your service look forward to returning the favor

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
I booked this hotel for a 1 night stay before catching an international flight, assuming it was in the vicinity of BKK (both because of its name and it came up on the Expedia search as close to the airport). I was sadly mistaken! The hotel is a 25 min. cab ride from BKK, fortunately metered cabs are inexpensive in Bangkok. There are no services close by (restaurants, convenience stores)....it seems to be located in the middle of nowhere (have to provide 30 min notice to get a cab). The hotel does not have an on-site restaurant, but we were able to order french fries & beer from room service, although it did not seem to be a guaranteed option. On a positive note, our room was clean and quite comfortable and wifi was good.
Stayed 1 night in Feb 2019
Response from K-Residence Team on Mar 4, 2019
we're apologize for this problem with your stay we will fix the problems and continue to improve it.Thank you for letting us know

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from hotel staff on Jan 17, 2019
Thanks so much for your reply. we look forward to welcoming you again.

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from hotel staff on Jan 17, 2019
Thank you for choosing us. Hope you will come back again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what I've read on these reviews...
This is really not what I've read from these reviews. 30 minutes away from BKK airport bed is not clean, blanket has stains and found hair on bed sheet breakfast is disappointing However, Staff and transit drivers are very nice and friendly.
Stayed 1 night in Feb 2018
Response from Reservation Team on Feb 12, 2018
We would like to thank you for opting K Residence @ Suvarnabhumi Airport Hotel for your stay ,We apologize for the problem and we have resolved to immediately. We will look forward to welcoming you again at K Residence Suvarnabhumi. Best Regards

10/10 Excellent

Imran, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I am really happy to stay in the hotel or K-residence. So beautiful, Net and Clene , staff and very helpful. Thanks Abdul matin Prodania
Stayed 1 night in Jan 2018
Response from Reservation Team on Feb 1, 2018
We would like to thank you for opting K Residence @ Suvarnabhumi Airport Hotel for your stay and we will look forward to welcoming you again at K Residence Suvarnabhumi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport transit option
If you’re looking for an affordable place relatively close to the airport, this is a good option. It is in a fairly random dark area so would not recommend for actually going out and about in Bangkok. The employees are very nice and helpful.
Stayed 1 night in Jan 2018
Response from Reservation Team on Feb 1, 2018
We would like to thank you for opting K Residence @ Suvarnabhumi Airport Hotel for your stay and we will look forward to welcoming you again at K Residence Suvarnabhumi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017
Thank you for your information, we will arrange a car for pick you up and we will look forward to welcoming you t K Residence @Suvarnabhumi.

10/10 Excellent

Sumin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff everything as beyond expected except area is a bit rural for travelers and backpackers. But staff is there 24/7 to accomdate any needs or service. I ll be going back for future stay.

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed to take the GRE at the nearby university- it was too far from from my hostel in downtown Bangkok- and it was a really great get away. My only complaint is that there isn't much in walking distance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ชอบบรรยากาศภายในห้องพักมากค่ะ ประทับใจการให้บริการของพนักงาน
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Sai on Sep 17, 2019
we sincerely apologize for all. we look forward to returning the favor.

6/10 Okay

Giovana

Liked: Cleanliness, staff & service, property conditions & facilities
Reservamos o hotel somente para descansar durante uma longa conexão. Ele não é tão próximo ao aeroporto mas eles oferecem o transporte sem custo. O local parece um pouco ermo, mas o staff é bem simpático e prestativo. O hotel é bem simples e parecia limpo.
Response from K Residence on Mar 30, 2018
Thank you so much for your comment very appreciate it hope you come back again to K Residence

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, room comfort
空港周辺でお値打ちに泊まりたい方におすすめ
送迎サービスは深夜・早朝にもかかわらず、快く引き受けて頂き、大変助かりました。深夜便での到着、入国審査での混雑のため、しばらく待たせてしまったのですが、事前に携帯電話番号をお知らせいただいていたので、電話でやりとりして、無事会うことができました。田舎の一本道の先にあるので、周辺には何もありませんが、向かう途中にどこか飲食店などに寄りますか、とドライバーさんが声を掛けてくれました。部屋はシンプルですが清潔感はありますし、フロントの方はきれいな英語を話しますのでWifiの情報など丁寧に教えてくれ、他のスタッフも皆ホスピタリティにあふれていますので、問題は特にありません。セキュリティもかなりしっかりしています。空港周辺に泊まる必要がある方にはコスパ良しですし、うちの家族は地元のローカル感も味わえて、楽しめていたようです。
Stayed 1 night in Mar 2018
Response from Reservation Team on Mar 18, 2018
We would like to thank you for opting K Residence @ Suvarnabhumi Airport Hotel for your stay and we will look forward to welcoming you again at K Residence Suvarnabhumi.

10/10 Excellent

Soo Kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay!!
We stayed for one night before we went Pattaya. Overall good and value for money. Hotel located in very silence area.. so singular female traveler should be careful not to go out. Staffs were very friendly and kind, helpful while we couldn’t find the pick-up driver at the airport, anyhow their response was fast to resolve issue. Room was very clean and Breakfast was also nice with basic items.
Stayed 1 night in Jan 2018
Response from Reservation Team on Jan 30, 2018
We would like to thank you for opting K Residence @ Suvarnabhumi Airport Hotel for your stay and we will look forward to welcoming you again at K Residence Suvarnabhumi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店提供免費來回機場，酒店車新淨坐得舒服，員工有禮貌又親切。唯獨要注意的是司機是在機場出面等你，而不是機場入面
Stayed 1 night in Jan 2018
Response from Reservation Team on Jan 18, 2018
we will look forward to welcoming you at K Residence @Suvarnabhumi.

10/10 Excellent

Jpol, Soullans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super joli et super calme.
A recommander sans problème. Hhôtel super calme et équipé super accueillante...
Stayed 1 night in Dec 2017
Response from Reservations Team on Dec 26, 2017
We would like to thank you for opting K Residence @ Suvarnabhumi Airport Hotel for your stay and we will look forward to welcoming you again at K Residence Suvarnabhumi.

10/10 Excellent

Michèle, Soullans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très calme staff génial, 15mn de l'aéroport
Nous avons été super bien accueillis dans cet hôtel de Bangkok, situé à 15/20 mn en voiture de l'aéroport, au bout d'une longue ligne droite, dans une petite rue très calme. L'hôtel dispose d'un confort très continental, ce qui est bien agréable après 3 semaines d'hôtels locaux. On vient vous chercher à l'aéroport, et on vous y ramène sans problème si vous veillez à réserver avec cette option. L'hôtel dispose d'un service de restauration et de petit déjeuner que nous n'avons pas testé. Vous aurez la wifi dans la chambre et la tv avec satellite, dont Tv 5 monde. Cet hôtel est vraiment reposant et surtout, toute l'équipe est merveilleusement accueillante. nous le recommandons pour être un peu à l'abri de la fureur de Bangkok, quand on est en transit.
Stayed 1 night in Dec 2017
Response from Reservations Team on Dec 26, 2017
Thank you for your information, we will arrange a car for pick you up and we will look forward to welcoming you t K Residence @Suvarnabhumi.

4/10 Poor

Danny, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is too bad.
The location is too far from airport and ART station. There is no resturant or any facility nearby.
Stayed 1 night in Dec 2017
Response from Nuch on Dec 21, 2017
We would like to thank you for opting K Residence @ Suvarnabhumi Airport Hotel for your stay and we will look forward to welcoming you again at K Residence Suvarnabhumi.

10/10 Excellent

Janet, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Although I have been to Bangkok many times this was the first time that I have booked this hotel and after my stay I left wishing I had booked it before! As for the hotel ,firstly I found the staff to be extremely professional, polite and efficient. The food that we were served during our stay was exceptionally good and the room that I was assigned was extremely well . We will be back again for sure.
Stayed 1 night in Oct 2017
Response from Reservations Team on Nov 11, 2017
Thanks for the comments. We will improve and develop to keep our customers satisfied.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ถึงห้องจะกระทัดรัดแต่ความสะอาด ความสะดวกสบายนี่ให้เต็มเลยครับ