VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 525 out of 680 reviews
5 - Excellent 77%
Rating 4 - Good. 116 out of 680 reviews
4 - Good 17%
Rating 3 - Okay. 28 out of 680 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 680 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 680 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with many amenities and very helpful staff
Stayed 5 nights in Jun 2022

3/5 Okay

Is average
Stayed 2 nights in May 2022

3/5 Okay

Travelled with family
Average
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family
Average
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, amenities
Best for value
Stayed 1 night in Jun 2022