Ban Oi Vacation Packages

The room is in rough-fair condition. The staff was great. The water heater in master bath didn't work during stay. Maintenance was sent the second evening to fix it. Said "maybe" something and left. He did get the water heater working 50% in the guest bath. It goes hot to cold in cycles. The room has two seperate bedrooms which was nice traveling with kids. Beds were super firm which we liked. There is no pool and breakfast is not included nor is it served anywhere on the property. If you are looking for a good hotel and you are visiting to be in Old Town, look at google maps, zoom out till you see the square in Chiang Mai. Stay somewhere inside the square to be close to shops, food, etc.

Friendly staff. Close location to everything. A little overpriced for what it is but I also came during the festivals.

The location is very convenient, however the hotel is beginning to show its age as the rooms are dated. The room lighting etc are all controlled via a central unit in both the bedroom and lounge. As for the desk in the bedroom there is only one wall plug and that was used for power the WIFI router with no additional USB type connectors. How does one use and charge a laptop etc.? The shower door was a poor fit with water leaking onto the floor, i won't mention the shower rose either, something that would be more fitting in a two star hotel. Plus the constant ticking noise from the water pipes. The carpeting within the lifts is poorly fitting and really does need to be replaced. So would I stay again, probability due in part due to its location.

Clean room, easy check in, pretty building. The gym really needs an update. 3 treadmills and a tiny set of barbells. Heaviest was like 15lbs. Staff was polite but not attentive. they didnt greet when walking into the lobby or pay attention unless I walked up right in front of them. Always on a screen. Breakfast was adequate for the level of hotel and price.