Breakfast, lunch served; local and international cuisine, beach views
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Reviews of The Lord Nelson

3.5 out of 5
The Lord Nelson
156/13 Moo 6, Phala Road, Phala, Ban Chang, Rayong

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 78 reviews" "
Rating 8 - Good. 33 out of 78 reviews" "
Rating 6 - Okay. 7 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t fault the hotel it functions well for the size staff were friendly enough enjoyed my stay there will comeback
Stayed 2 nights in Feb 2024

10/10 Excellent

SHIMSHON

Stayed 1 night in Feb 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar is nice. As a beach bar should be. I stayed at another hotel nearby and Lord Nelson was better in almost every category.
Stayed 1 night in Dec 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night solo trip out of 28
This hotel is located in a quiet area 50kms south of pattaya you will probably need a rental car to get here or a 2000 Thai baht taxi ride from the airport. My room was a seaview one and the view in the morning was fantastic. There is a small beach between the rear of the hotel and the sea. My room was spotless and the wifi was strong and reliable. This hotel is owned by a retired uk navy captain hence its name. If my travels have me in the vicinity again then this hotel will be my first choice. Well done.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Helpful staff. Engliah speaking. Convenient location.
Stayed 2 nights in Jun 2023

8/10 Good

Jamie, Samut Prakan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed twice at Lord Nelson, love the quiet location and generally get to have the beach to yourself. There is several nice dining options close by including a fantastic fresh seafood restaurant & the hotel restaurant has good menu of European and Thai dishes. A great location to unwind and de-stress. Only negative is the difficulty getting transport out of Bang Chan, its expensive and cant be booked through apps such as Grab.

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Stayed 3 nights in Jun 2022
Response from K Singsom on Jul 22, 2022
Peter you have made our day! Thank you for taking your time in leaving us a rating! Thank you so much, we hope to see you again soon !

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very relaxing. Rooms are clean and comfortable. Staff are excellent.
Stayed 2 nights in Jun 2021
Response from chompoo on Jun 23, 2021
Thank you very much for your kind review. We are very delighted to hear you've had an enjoyable stay.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
5 days with Lord Nelson
A lovely small run hotel right on the beach. Ideal for a quiet relaxing few days. The sea view from our balcony was great for watching the waves come in and out. My only real criticism was the size of the bed and bathroom. Both on the small size .Overall a great 5 days.
Stayed 5 nights in Jun 2020
Response from Belle on Jun 18, 2020
Thank you very much for your kind review Steve! We are very delighted to hear you've had an enjoyable stay.

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 3 nights in Mar 2020
Response from Belle on Mar 19, 2020
Dear Duane, Thank you for taking your time to leave us feedback :) It was an absolute pleasure to have you here, we look forward to welcoming you again in the near future.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from Belle on Feb 1, 2020
Dear Guest, Thank you for leaving us such a great rating ! :)

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Providing a Thai breakfast option was good. Rather than the usual western style meal. Breakfast service was good. Person at check in didn’t appear very knowledgeable or organised Bathroom not particularly clean Cracks in the doors allowing people to see into the room. Room fridge very noisy
Stayed 5 nights in Dec 2019
Response from K Singsom on Dec 28, 2019
Dear Anonymous Guest, Thank you for taking your time in review us, we will try our very best to improve our service and faculties. Thank you Best Regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with English ambience. Located on the beach.Good restaurant with English/Thai food.
Stayed 2 nights in Dec 2019
Response from Belle on Dec 23, 2019
Dear John, Thank you for your review, we hope to see you again in the near future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Great location on the beach, English flavour, good atmosphere.
Stayed 2 nights in Dec 2019
Response from Belle Singsom on Dec 21, 2019
Thank you for your review John! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great for close up beach experience.
Well worth it for the sea view from the room. No beach facilities to speak of. Not commercialized. Bar and food area right on beach a few steps down. Pool is small and hard to use while people are eating. Best to have a car as no local transport available and nowhere to go close by anyway except RomSon sea food on the beach the road. Shower very small. Room is adequate. Breakfast was included and made to order. No bad. Very good service.
Stayed 3 nights in Aug 2019
Response from Belle on Sep 7, 2019
We know there are a lot of choices when it comes to hotels, so on behalf of The Lord Nelson team. I want to personally thank you for choosing to stay with us. Our most important mission is to continue to be providing our guest with the very best quality and service. We look forward to seeing you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019
Response from Belle on Aug 29, 2019
Thank you ! :)

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, nice beach. Great staff. In a quiet location with a few local restaurants and close supermarket.
Stayed 1 night in Aug 2019
Response from Belle on Aug 29, 2019
Dear Guest, Thank you for taking your time in writing us a review, we look forward to welcoming you again in the near future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness
It is an awesome little hidden gem If you are looking to get away from the hustle and bustle this hotel is it
Stayed 7 nights in Aug 2019
Response from Belle on Sep 7, 2019
Thank you very much for taking time in leaving us a review, your feedback means alot to us! We hope to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Belle S on Jul 18, 2019
Dear Guest, Thank you so much for leaving such a great rating! Highly appreciated :D We hope to see you again soon !

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay at a great price.
Hotel is clean, peaceful,with friendly staff. Parking is only 6 spaces the rest is roadside. Ocean view room highly recommended . Really a nice stay at a great price!
Stayed 2 nights in May 2019
Response from Belle S on May 10, 2019
Dear John, Firstly we would like to say thank you for choosing to stay with us, it was an honor to have you as our guests. Thank you kindly for the great review, we are so happy to see that our hard work has paid off, and we hope to see you again in the near future! :)

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from Belle S on May 7, 2019
Thank you so much! We hope to see you again soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good 4 night stay in sea view room
Overall very good stay. Checkin was quick -- staff are friendly and helpful. The room was very clean with a comfortable bed and had a nice sea view. Breakfast was good. There are a number of restaurants/bars and stores in the area but you will need a car or scooter to explore the area. No English TV channels but has very good Wifi. Beach in front of the hotel is kept clean.
Stayed 4 nights in Apr 2019
Response from Belle Singsom on Apr 24, 2019
Hello Robert, Thank you so much for your wonderful review!, We are delighted to hear that you had a memorable stay here at The Lord Nelson. It was a pleasure to have you as our guest and we hope to see you again in the near future!

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Belle S on Apr 20, 2019
Dear Guest, Thank you so much for taking your time in writing us feedback :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in lovely village. I stay for Thai Airways Half Marathon. This is the nice place to go this marathon.
Stayed 1 night in Jan 2019
Response from Belle S on Feb 18, 2019
Dear Guest, Thank you so much for your kind review! We hope to welcome you more in the near future :)

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel...pool disappointing
Stayed 2 nights in Dec 2018
Response from Keag on Dec 15, 2018
Thank you for your feedback. We are sorry the pool water has been cloudy the day after the water had been renewed, however we can guarantee that the pH, as well as the Cl/Br values, were at no risk for the users. We are committed to permanently improve the standard of the Lord Nelson, and this will in the future include a stricter pool monitoring and a better timing. Thank you for staying at the Lord Nelson

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED this place! Great beachfront location, wonderful ownership and friendly, helpful staff. Food in restaurant was amazing. Beautiful little pool right at the edge of the beach was wonderful. Bed was comfortable. AC works very well in each room. Fun little open-air bar. Never even turned on TV.
Stayed 10 nights in Nov 2018
Response from Keag on Dec 13, 2018
Thank you for staying with us. We are glad and grateful you’ve enjoyed your stay at the Lord Nelson and really do look forwards to welcoming you again in the near future.

6/10 Okay

Verified traveller

Liked: Staff & service
Cozy place
Two night stay was pretty good. Only complaint is water very low in shower room, take awhile to finish showering.Friendly staff, Nice location by the beach. BF was just o k.. Yes,we will visit again Thank you!
Stayed 2 nights in Jun 2018
Response from chompoo on Jun 23, 2021
Thank you for your trust in choosing us to serve our customers. Anything that is defective or the customer is not satisfied with the hotel to accept and bring improvements to serve Even better, next time, I would like to invite you to come back to use our service as well.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet location.
Our stay was great as usual, they have the most friendly well trained staff i have experienced anywhere in Thailand and speak very good english. The hotel is very clean as is the beach in front of the hotel the hotel staff clean the beach every morning. There are a few bars and restaurants just down the road Phala beach bar is a good little bar with good food for a change.
Stayed 6 nights in May 2018
Response from chompoo on Jun 23, 2021
Thank you for your trust in choosing us to serve our customers. Anything that is defective or the customer is not satisfied with the hotel to accept and bring improvements to serve Even better, next time, I would like to invite you to come back to use our service as well.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Belle S on Mar 13, 2018
Hello Michael, Thank you very much for taking you time in leaving us a review. Thank you for choosing to stay with us & we hope to see you again soon! Best Regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A victory for the Lord Nelson
After a week on Koh Samed, I needed a quiet, place to stay, and thankfully the Lord Nelson provided that. The room we had overlooked the sea, and I found it very relaxing hearing the waves crashing on the shore I also found it very interesting, because everywhere you look it has historical items, relating to Lord Nelson.
Stayed 4 nights in Dec 2017
Response from chompoo on Jun 23, 2021
Thank you for your trust in choosing us to serve our customers. Anything that is defective or the customer is not satisfied with the hotel to accept and bring improvements to serve Even better, next time, I would like to invite you to come back to use our service as well.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely for a relaxing break.
We had a great stay ,Stayed for 3 nights.The staff are as good as you will ever get they where great, the hotel is very clean in every part rooms Toilets the kitchen etc. the breakfast is good but not consistent one day a big plate full with fruit ect the next no fruit and very small plate, our evening dinners where just ok.The beach at the back is nice and clean, There is not much else around so you will need a car, there is a little bar at pier on the right side very friendly and good food.There are also good beaches down near the navy base called by locals 20THB beach.Great to sit and relax and eat there all day
Stayed 1 night in Jul 2017
Response from chompoo on Jun 23, 2021
Thank you for your trust in choosing us to serve our customers. Anything that is defective or the customer is not satisfied with the hotel to accept and bring improvements to serve Even better, next time, I would like to invite you to come back to use our service as well.

10/10 Excellent

Wilhelm

Stayed 3 nights in Jan 2024

8/10 Good

Bo

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

thanarak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
เงียบสงบพนักงานบริการดีแต่น้ำอาบน้ำไหลเบาไปครับ

8/10 Good

Lamai

Liked: Cleanliness, staff & service, room comfort
ทำเลดีติดทะเล แต่บริเวณรอบๆโรงแรมไม่ค่อยสะอาดเท่าไหร่นะค่ะ ไม่มีที่ให้เดินเล่นคะ โรงแรมสะอาด พนักงานบริการดีคะ
Stayed 1 night in Oct 2022

8/10 Good

Suda

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
พักห้อง#305, twin bed with ocean view สามารถมองเห็นชายหาดจากห้องพัก ชอบมุมวิวแต่ชายหาดไม่สะอาด และมีเถ้าบุหรีทิ้งอยู่บนเก้าอี้/โต๊ะที่อยู่ที่ระเบียง ห้องอาบนำ้แคบมาก+ ข้างฝายังเห็นเป็บคราบที่ไม่ได้ทำความสะอาด+ นำ้ท่วมพื้นทุกครั้งขณะอาบนำ้เพราะท่อระบายทำงานไม่คล่อง แผนกต้อนรับอัธยาศัยดี แผนกทำความสะอาดโดยเฉพาะวันที่2 ที่ต้องขึ้นมาทำความสะอาดซำ้ในตอนเย็นวันเดียวกันเพราะไม่ได้เปลี่ยนผ้าปูเตียงให้ซึ่งบอกไว้แล้วกับ front deskก่อนออกไปเช้าวันนั้น ว่ารู้สึกคันจากนอนคืนแรก กลับมาตอนเย็นเจอผ้าปูที่นอนไม่ได้ดึงให้ตึงแม้ไม่เปลี่ยนให้ แถมผ้าวางพื้นในห้องนำ้ยู่ยี่เป็นผืนเก่าวางไว้ แก้วกาแฟก็ไม่ได้ทำความสะอาดหรือเปลี่ยนชุดใหม่วางไว้ให้ คนทำความสะอาดห้องยังเถียงบอกว่าปกติจะไม่เปลี่ยนให้ทุกวัน และพาสามีที่แนะนำว่าเป็นน้องชายเจ้าของขึ้นมาที่ห้องด้วย เพื่อเหตุผลอะไร กัน อาหารให้สั่งเป็นจาน อาหารธรรมดาเกินไปสำหรับราคาค่าห้องที่จ่าย ขอแตงโมจานที่สองพนักงานบอกว่าหมดแล้วเพราะเอาไปปั่นให้ลูกค้าอีกโต๊ะ( มีผลไม้แค่อย่างเดียว) ความสะอาดของที่พักน่าเป็นห่วงหลังจากเห็นกับตาในวันที่สองนั้นคงจะไม่แนะนำให้กับใครได้
Stayed 2 nights in May 2021
Response from chompoo on Jun 23, 2021
ขอขอบพระคุณ สำหรับคำติชมค่ะ ทางเราต้องขอประทานโทษคุณลูกค้าเป็นอย่างสูงค่ะ สำหรับข้อบกพร่องของโรงแรมค่ะ สิ่งใดที่บกพร่องหรือคุณลูกค้าไม่พึงพอใจทางโรงเเรม น้อมรับเเละนำมาปร้บปรุงเพื่อให้การบริการดียิ่งขึ้นไป ต้องขอประทานโทษคุณลูกค้าเป็นอย่างสูงค่ะ

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from K Singsom on Aug 18, 2020
Dear Christer, Thank you for such positive rating! We hope to see you again soon :)

8/10 Good

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from K Singsom on Aug 18, 2020
Thank you for your positive review ka ! :D

8/10 Good

parinya

Stayed 2 nights in Jul 2020
Response from กนกวรรณ on Aug 1, 2020
ขอบพระคุณมากค่ะคุณลูกค้า :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Belle on Feb 20, 2020
Dear Guest, Thank you kindly for leaving us a rating ! We hope to see you again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พักห้องวิวทะเล นอนฟังเสียงคลื่นหลับสบาย คืนวันเสาร์มีดนตรีสดนั่งฟังจากระเบียงห้องได้เลย อาหารเช้ารสชาติดี ที่ตั้งโรงแรมอยู่ไม่ไกลย่านชุมชน ยังสัมผัสวิถีชุมชนในแบบดั้งเดิมได้ มีร้านสะดวกซื้ออยู่ใกล้ ๆ ถ้าเพิ่มที่จอดรถบริเวณหน้าโรงแรมได้อีกนิดจะดีมาก ๆ
Stayed 1 night in Dec 2019
Response from Belle on Jan 24, 2020
Dear Guest, What a review!! Thank you so so much for taking your time in writing us such an amazing review, we are all very delighted to hear such kind words! It's nice and rewarding to know that our hard work has paid off, and we will do our upmost to make sure our service is up to our high standards. We hope to see you again in the near future, thank you and all the best on your next adventure.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019
Response from Belle on Dec 7, 2019
Dear Guest, Thank you for taking your time in leaving us feedback :)

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Belle on Dec 3, 2019
Thank you for your review Peter, it was a pleasure having you here. Take care hope to see you again in the near future.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Belle on Oct 2, 2019
Dear Guest, Thank you so much for the amazing rating !

8/10 Good

Sakultra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพักสะอาดใหม่ ถึงแม้จะมีขนาดเล็ก แต่ ไม่คับแคบมาก ชอบห้องพัก ที่มีวิว ทะเลทุกห้อง มีดนตรีตอนเย็น แต่อาหาร แพงไปนิด เมื่อเทียบกับโรงแรม 4 ดาว และ มีค่าเปิดขวดด้วย ซึ่งเทียบกับ Purimas Hotel ซึ่งเป็น โรงแรม 4 ดาว ไม่มีค่าใช้จ่ายเหล่านี้้ เจ้าของร้านดูแลเอง อัธยาศัยดี มีความสะดวกในการเดินทาง
Stayed 1 night in Jul 2019
Response from chompoo on Jun 23, 2021
ขอขอบพระคุณสำหรับความไว้ใจที่เลือกให้ทางเราบริการคุณลูกค้า สิ่งใดที่บกพร่องหรือคุณลูกค้าไม่พึงพอใจทางโรงเเรม น้อมรับเเละนำมาปร้บปรุงเพื่อให้การบริการดียิ่งขึ้นไป โอกาสหน้า ขอ เรียนเชิญ ท่านกลับมาใช้บริการกับทางเราด้วยค่ะ

8/10 Good

Øystein, Skien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Belle S on Jun 24, 2019
Thank you for taking your time in reviewing us Øystein! Always a pleasure to have you both :) Take care & see you soon!