Aerial view

Reviews of The Marine Hotel

3 out of 5
The Marine Hotel
1-3 North Street, Ballycastle, Northern Ireland

Reviews

8.4

Very good

Rating 10 - Excellent. 110 out of 271 reviews" "
Rating 8 - Good. 100 out of 271 reviews" "
Rating 6 - Okay. 47 out of 271 reviews" "
Rating 4 - Poor. 8 out of 271 reviews" "
Rating 2 - Terrible. 6 out of 271 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Staff & service, amenities, property conditions & facilities
Staff friendly and helpful 👍
Stayed 1 night in Jun 2022

10/10 Excellent

Neil

Stayed 1 night in Feb 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel
I can highly recommend this hotel and look forward to returning in the future. Clean, comfortable and friendly hotel in a superb beach front location.
Stayed 1 night in Feb 2022
Response from Aimee on Feb 16, 2022
Thank you Jonathan. We hope to welcome you back in the not too distant future!

6/10 Okay

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
We stayed in the rear of the hotel called the Beach House for two nights and the room was clean and comfortable. We spent the first night without tea making facilities as the tray with this was in the wardrobe and we weren’t told. Going off to sleep was difficult as there was a constant droning noise from what may be a plant room underneath and/or an air con unit just outside the room window ! We got around this on the second night by using ear plugs as asking for a room move was not an option as the hotel was full. The restaurant for both breakfast and evening meals was very good and the staff attentive. We would stay again only in the sea front part of the hotel.
Stayed 2 nights in Oct 2021

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff
Great 2 night stay. Our rooms (executive) had fantastic seafront views and were comfortable and spacious. The reception staff were excellent; welcoming, informative and very helpful. Breakfast included was fine too, and again the staff were great. Lovely holiday stay
Stayed 2 nights in Oct 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent when things went wrong in the room it was rectified straight away. Will love to return
Stayed 1 night in Oct 2021

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay....gorgeous view and friendly staff. We will definitely be back
Stayed 1 night in Sep 2021

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic View
Loved our executive room, fantastic view from the harbour right round to the beach and tennis courts. Friendly staff and lovely food, looking forward to our return!
Stayed 1 night in Sep 2021

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view!
Had a lovely break, hotel decor super and the staff very helpful and friendly. Great location and views brilliant.
Stayed 2 nights in Sep 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one nighter
great location, nice hotel. bedside lights didnt work, couldnt control the shower, to hot. nice sized room, would have preferred bedside lockers rather than little tables and a bigger t.v. overall, i liked it
Stayed 1 night in Aug 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Could do with a clean
Hotel was comfortable, staff friendly enough and breakfast was good. The main complaint was cleanliness. The stairs wer filthy and according to my wife the skirting boards in the room were thick with dust
Stayed 1 night in Aug 2021

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Non communication
This trip was to be a surprise for my wife. I had booked a sea view room and only apon arrival was told that there had been a mix up between the Marine hotel and Hotels.com and in fact there was no sea view room. The room we got faced out onto a roundabout on a busy road. We were given a difference refund but this did not make up for the disappointed of not having the sea view room. A member of staff had contacted me on Thursday to confirm covet information and also to ask about wether we wa ted a double or twin beds but did not indicate at that point there was an issue with the room. Whilst the food was of a very high standard I felt extremely let down and would not stay at the Marine Hotel Ballycastle agai
Stayed 1 night in Aug 2021

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Services
My daughter and I stayed in the seaview room for 2 nights and had a wonderful time! The staff were so friendly and caring. They are very knowledgeable about the local areas which is handy aswell. This hotel is coming along wonderfully. Definitely comimg back.
Stayed 2 nights in Aug 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with amazing views. Lovely food and staff all very helpful abd pleasant
Stayed 1 night in Aug 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Grainne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nice few of the sea from bedroom but very noisy as couldn't get window to close properly.
Stayed 2 nights in Jul 2021

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay...I'll definitely return
Fantastic stay at the marine hotel. Stayed in the Lir Suite. Nicest hotel room with the most beautiful view of Fairhead.
Stayed 2 nights in Jun 2021

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ballycastle overnight stay
Stayed 1 night in Jul 2021

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Mrs

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Love the hotel, staff extremely helpful and friendly and lotaction is excellent
View from our room
Stayed 1 night in Jun 2021

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

L E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for Money
We had a lovely stay for a great price (member secret price). Although the rooms are basic, they are very clean and are equipped with everything you'd need. The done was beautiful in the restaurant with a good selection of cocktails. The breakfast service was a bit slow and they ran put of things. Would definitely recommend and will be back again in the future. The Sea view room didn't disappoint and the location is very central.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pet friendly hotel!
Stayed 1 night in Jun 2021

6/10 Okay

Alan

Not what was expected
Very busy on arrival as a warm day and on the seaside. Parking was next to the hotel but £5 for 24 hrs, we were told there was parking but cost not explained. Asked about dinner and told a la carte menu was available however the dining experience was no more appealing than Butlins or Hi de Hi. Hard surfaces and noise gave the dining a nil point from us. Add to that the lack lustre food both at dinner and breakfast was not up to standard. Sea view room was comfortable but as to sanitised I am not sure, children’s fingerprints were on the bottom of the mirror and window. Staff cleaned the tables but did not clean the arms of the chairs or seat squabs. No smoking room? Why the cigarette stub on the outside windowsill One plus point is that the staff were incredibly friendly and I am sure they have been a terribly tough time, hats off to them.
Stayed 1 night in Jun 2021

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was dog friendly and very well located I would stay here again and the fuss made of my dog he just loved it
Stayed 1 night in May 2021

8/10 Good

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
Stayed 1 night in May 2021

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the most delicious mussels
We had a wonderful overnight stay at the marine hotel - the room was lovely with a sea view - even though the hotel was on a main Street we heard no noise from outside. The staff were friendly and welcoming. We had a delicious meal - the mussels- omg the mussels were the best I’ve ever tasted and we are big mussels fans. It’s worth a trip just for them. The hotel was very clean and all covid regulations were strictly adhered to. Face coverings were worn by all staff members and guests. Vacated tables were swiftly cleaned and the bar/restaurant was well socially-distanced. Overall a lovely place to stay in a lively wee seaside town.
Stayed 1 night in Oct 2020

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
worst hotel I have been to
The hotel was dirty, there was blood on the sheets. Definitely no COVID clean done, there was a bad smell.
Stayed 1 night in Sep 2020

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe
Very clean and comfortable. Food excellent, both in the evening and at breakfast. Staff very helpful and hard working. Lovely location.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Good setting Comfortable Friendly staff Felt safe
Stayed 2 nights in Sep 2020

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service
Nice family break
Great location for seeing the north coast
Stayed 2 nights in Aug 2020

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Rosaleen, Belfast

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Supposed to be dog friendly however you can only eat and drink in so called library which is a bare room with a few tables and chairs Feel like a second class citizen for bringing your dog even though it costs extra.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Mal, Belfast

Travelled with partner
Liked: Cleanliness, staff & service
Very noisy extractor fan in bathroom no toilet brush. Restaurant, food tended to cool quickly especially breakfast, but given the situation ! CV .
Stayed 3 nights in Jul 2020

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in perfect location. Friendly and helpful staff. Very comfortable stay.
Stayed 5 nights in Feb 2020