312 Main Road Vi 3350, Golden Point (Ballarat), VIC
Reviews
8.0
Very good
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Staff were friendly and room was clean but lacking basic items. There was a toaster and kettle but no plates or cutlery apart from teaspoons. We asked the room next door to borrow some things so we could have breakfast as reception was unattended. Also be aware that there is a shower/bath combo but baths are a no-go as no plug is provided. We asked staff and were told 'shower only'. Okay for the price but in hindsight we would have paid an extra $20 to stay elsewhere.
This property is advertised as “smoke free” and had “a heated pool” which is not true. We entered our room and instantly smelt smoke, it was obvious that the room wasn’t cleaned prior as there was cigarette butts on the balcony of a “smoke free” property. The pool was also freezing cold so definitely not heated. I wouldn’t recommend staying here, the rooms aren’t ideal
Biancha
Stayed 1 night in Feb 2024
Response from M on Feb 21, 2024
Why didn't you say we changed rooms for you? All rooms are non-smoking, but we cannot restrict any guest from smoking outside.
The disappointing thing was the bar fridge didn't keep our stuff cool and the freezer box didn't keep our ice blocks frozen.
Yvette
Stayed 3 nights in Feb 2024
10/10 Excellent
Lyndelle
Travelled with family
Feb 4, 2024
Clean, comfy bed great service
Lyndelle
Stayed 1 night in Feb 2024
4/10 Poor
Ian
Travelled with family
Feb 2, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
There was a lack of maintenance - bed lamp globe was loose (just resting there) and couldn't be inserted properly, powerpoint didn't work, sink water pressure was terrible.
Bathroom was very bright and clean although the basin had a crack in it and the water pressure was very poor. Comfortable bed but one bedside lamp was out. Fridge was an excellent size for self-caterers but no cutlery or plates, probably because they have a restaurant on site.
Competition for parking spaces because of two-storey layout. Woken up by tradies with diesel utes setting out at 6.45. Good value and an indoor pool is an added feature.
The property was nothing like it showed online, I feel we got the worst room possibly because we booked through wotif and not directly with the motel. Water pressure was just a dribble so much so that I didn’t bother having a shower.
Pool was advertised as a main part of staying there. But it was unusable. The parking was chaotic. Having R/Arthritis etc. we need our car parked outside our door not having to choose a spot from any of the 30 odd parks. The staff were very helpful.
Staying in Ballarat was a last minute decision and I was lucky to find a room here. I was made very welcome and the upgrade to ground floor room was very much appreciated after having driven over 700km in 9 hours.
The room was spacious and spotless and the bed very comfortable.
The only thing missing was some milk. I expect some would have been provided if I had gone to the office and asked but I had some with me and was tired so used my own.
I hope to stay here again soon as I'm a frequent visitor to Ballarat.
Our room was clean and tidy, perfect size for our stay. The heated pool was a nice way to unwind after a long drive.
Julie
Stayed 1 night in Nov 2023
8/10 Good
Cynthia
Travelled with partner
Nov 4, 2023
Liked: Cleanliness, staff & service
Overall the room was excellent, bed was very comfortable, however the Electric Blanket only worked on one side, disappointing when you come back feeling cold and have to get into a COLD bed. Also it would be good to have a plug in the hand basin !!
Our room was not serviced and the shower needed a good clean the photos on line where different to what our room looked like
Also the bed was uncomfortable and only two pillows also only two towels