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Reviews of RiverBeds Lodges with Hot Tubs

3.5 out of 5
RiverBeds Lodges with Hot Tubs
Dragon's Tooth Estate, Glencoe, Ballachulish, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 133 reviews" "
Rating 8 - Good. 19 out of 133 reviews" "
Rating 6 - Okay. 9 out of 133 reviews" "
Rating 4 - Poor. 4 out of 133 reviews" "
Rating 2 - Terrible. 2 out of 133 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot tubs with privacy and location
Stayed 1 night in May 2024

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The jacuzzi is great, with wonderful green views and water sounds. The accommodation itself is rather cramped, like a space pod. Either you find that cozy or unpleasant. What really ruined the whole thing is the attitude of the service staff (or, possibly, the staff following rather odious rules set by the management). The check out time is 11:00 (and check in at 16:00 - apparently it takes at least 5 hours to clean some pods) and there is a hefty fee for late check-out. The lady said it was 150pounds (a fee I could not find anywhere stated online and Expedia says it’s 12pounds) but that she would graciously only charge 50pounds. To my chagrin, I paid it to avoid fuss. You get the idea - it’s a nice, rather cramped accommodation run by officious and possibly tricky people. So it’s up to you.
Response from Rebecca T on Dec 19, 2023
Hi Paul,Thank you for your review, we are glad to hear you enjoyed the great views and relaxing sounds of the river. If you would prefer a bit more space, perhaps you might like our Seabed lodges. They are much larger and are full of tech to make your stay that much more amazing! I'm sorry to hear that the check out experience wasn't what you had expected. Our usual check out time is 10am and our late check out time is 11am, and this costs 11.95. The late check out has to be pre-arranged before the day of departure. There are charges for this but as you mention here, we are happy on occasions to discount from the full amount. The lodges are cleaned to a very high standard, so it does take a little longer to get them ready and sparkling for the next guests.We do hope to welcome you again to Woodlands, so please do contact us for your return guest deal!Best wishes,Rebecca

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for the size, had everything we needed, amazing service and so clean!
Stayed 1 night in Nov 2023
Response from Lorna S on Nov 29, 2023
Thank you for your lovely review. All the best, Lorna

10/10 Excellent

HAyleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic stay at riverbeds, couldn’t say enough! Well set out, felt like your own private spot. Clean facilities felt brand new. Lovely breakfast hand delivered to your pod. Was such a great stay would definitely book again.
Stayed 1 night in Oct 2023
Response from Lorna on Oct 16, 2023
Thank you for your lovely review and hope to see you back at Woodlands again soon. All the best, Lorna

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lorna on Oct 7, 2023
Thank you for your review and gland you enjoyed your stay. Hope to see you back again soon to Woodlands. All the best, Lorna

10/10 Excellent

Brandie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful one night stay. The hot tub was just what we needed after days of hiking and site seeing!! The pod was cozy and the food provided plentiful. The staff was also very friendly. But the patio was the star of the show. The views of the mountains and river were beautiful. I only wish the large bed window overlooked it too. The pod is situated so the large picture window faces away from the river (still a good view but less secluded/picturesque). But this was minor and did not deminish anything about our stay here! Very cozy in size but very comfy too.
Stayed 1 night in Aug 2023
Response from Lorna S on Sep 7, 2023
Thank you so much for your lovely review and hope to see you back at Woodlands again soon. All the best, Lorna

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Experience--but be prepared to leave early!
A truly unique experience in one of the most beautiful settings I have ever been. The only complaint is that check-out is at 10:00, which, given check-in is at 16:00, and considering most other hotels usual check-out time of 11:00 or 12:00, seems a little early.
Stayed 1 night in Sep 2023
Response from The Woodlands Team on Sep 4, 2023
Hello Andrea - thank you for your lovely review, our guests can add early and late check ins to their booking, I am sorry this was not passed to you. All the best, Lorna

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pod way exceeded my expectations! Fantastic stay. Only notes would be I arrived late and while I had instructions it was incredibly dark and took me awhile to figure out where to go. Also every time I locked or unlocked my car an alarm went off in a nearby building, the guilt of someone having to get up to turn it off was not pleasant. Finally better WiFi would be fantastic. But these are minor things. The room was great, hot tub was great, breakfast was above and beyond! Will definitely recommend.
Stayed 1 night in Aug 2023
Response from Rebecca T on Aug 28, 2023
Hi Jessica,Thank you so much for your review, we are glad you enjoyed your stay with us! We do hope to welcome you back in the future!Best wishes,Rebecca

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique place! The tiny house that I shared with my daughter was clean and modern. The hot tub was a nice hot welcome after a busy day.
Stayed 1 night in Aug 2023
Response from Rebecca T on Aug 14, 2023
Hi Connie,Thank you for your lovely review! We do hope to welcome you back again soon!Best wishes,Rebecca

10/10 Excellent

Crystal

Stayed 1 night in Jul 2023
Response from Rebecca T on Aug 14, 2023
Hi Crystal,Thank you for your great review!Best wishes,Rebecca

10/10 Excellent

Jiries

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from The Woodlands Team on Jun 27, 2023
Thank you for the great review!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic! Matched description on website, and was clean, private and relaxing. The sound of the river was tranquil and having your own hot tub to relax in each evening was such a treat. The breakfast basket was a lovely touch and filled with the most amazing overnight oats (amongst other tasty pastries)
Stayed 2 nights in Jun 2023
Response from The Woodlands Team on Jun 17, 2023
Thank you for the fantastic review Sarah, we are so happy to hear you loved your time at Woodlands - we will hopefully welcome you back again soon!

10/10 Excellent

Nathanael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small and functional. Nice setting. Friendly staff.
Stayed 2 nights in May 2023
Response from ChrisV on Jun 7, 2023
Hi NathanaelThank you for your kind review

10/10 Excellent

Michael, Lake City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property and the units a very spacious for small huts. Everything is very well thought out and the use of space has been handled very well.
Stayed 1 night in May 2023
Response from ChrisV on May 27, 2023
Hi MichaelThank you very much for staying with us and thank youi for your review, we do hope to see you again sometimeKind regards

6/10 Okay

Garry

Disliked: Staff & service, room comfort
Beware Cabins 1-4 (see picture)
Cabins are new, wee and gorgeous. However, be very careful which cabin location you get. There are cabins in the forest, under the trees and over hanging the river (as per the website description and photos) and then there are the latest additions, being cabins (#1-4). We unfortunately ended up in Cabin #4, which was out in the open, adjacent to the golf course, we couldn’t see the river and next to a transmission line. We felt so mislead and ripped off that we immediately complained and asked to be moved into what was promised on the website (a cabin in the forest overhanging the river). Couldn’t be moved as they were fully booked (but saw we got bumped out of Cabin #10 earlier by someone who knew better). We were first offered a bottle of Prosecco (declined), then a special deal for another day (declined, as we are holidaying from Australia), and then later after our stay we were contacted to say that our cabin location was better than the others! Compare our cabin photos to the website and make up your own mind. All in all, if you get a cabin in the forest that over hangs the river - then enjoy the experience and have a great time. In our opinion, just ensure you don’t get the new Cabins #1-4.
Nothing like the website photo
Clearly not in the forest, over hanging the river
Stayed 1 night in May 2023
Response from Paula on May 20, 2023
Hi Garry,Thank you for taking the time to write this review and I'm incredibly sorry that you were unhappy with your experience at RiverBeds Luxury Wee Lodges. You're absolutely right to say that there is a difference between RiverBeds 1 - 4 and 5 - 12. RiverBeds 1 - 4 are the newest additions to the Woodlands Estate, meaning the trees and foliage surrounding this area haven't had the same amount of time to mature and spread. They do, however, overlook the river and in many ways, there are a whole host of reasons why our upper lodges are even more fabulous than the lower lodges. The majority of RiverBeds "upper" guests absolutely love the experience because they're more spacious and even have an indoor dining table. In fact, many of our returning guests request to stay in RiverBeds upper lodges.I am, however, very sorry to hear that you feel mislead by our advertising and I will personally see to it that we make this issue more apparent in our advertising going forward.Thank you again for taking the time to provide this review / feedback. Please feel free to contact me if you would like to discuss the matter further.Warm regardsPaula

10/10 Excellent

Melissa

Stayed 1 night in May 2023
Response from Rebecca T on May 21, 2023
Hi Melissa,Thank you for your fantastic review, we are thrilled you enjoyed your stay!Best wishes,Rebecca

10/10 Excellent

Annemichelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Must.
Amazing !!! Perfect romantic getaway and attention to detail was fabulous .
Stayed 1 night in May 2023
Response from Rebecca T on May 21, 2023
Hi Annemichelle,Thank you for your great review, we hope to welcome you back soon!Best wishes,Rebecca

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a really good stay,Staff were very friendly
Stayed 1 night in Apr 2023
Response from ChrisV on May 14, 2023
Thank you Cindy for your review and hopefully we'll see you againKind regards

10/10 Excellent

Charaine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small cosy pods which had everything we required. Very clean and well maintained in a lovely setting My only grumble was the cost which I found a little pricy for the size of the pod when I could have got a lodge for the same cost elsewhere , however our stay was lovely and would visit again if costs were reduced
Stayed 2 nights in Apr 2023
Response from Rebecca T on Apr 22, 2023
Hi Charaine,Thank you for taking the time to leave us a review. We do hope to welcome you back again here at Woodlands!Best wishes,Rebecca

8/10 Good

Jon

Liked: Property conditions & facilities, room comfort
Friendly staff, pods are great - but very expensive, especially considering the very basic combined shower/toilet cubicle. Basic pods around Scotland are £100, these are serviced better & have the hot tubs but are not worth 4 times more
Stayed 1 night in Mar 2023
Response from L Scott on Mar 22, 2023
Hello Jon - thanks for taking the time to leave your review with us, and glad you enjoyed your stay! I am not sure you would manage to book a Riverbed like ours in the Glencoe area for 100 and with the added extra of the hot tubs and complimentary breakfast basket too. You can sign up for our offers page and grab a late deal for your next visit. All the best, Lorna

6/10 Okay

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced
To be honest I’m not sure how this place can charge what they do.. yes the experience is ‘unique’ but it is far from a luxury hotel which is the price you pay. I have stayed in larger budget Ibis hotel rooms, it is so small that you can barely fit any bags inside, you have to shower over the toilet and hope that water doesn’t get everywhere which of course is easily done and the floor in the main area ends up filthy. The breakfast that is included for over £300 a night is miserable… at least have fresh pastries, not store bought soggy ones and a tiny pot of yoghurt. Your room isn’t even freshened up unless you specifically request it, seriously?! You don’t pay enough to at least have a bed made and toiletries topped up? No soap, only body wash. The stream is nice whilst you’re outside enjoying the view but at night is SO loud you can’t sleep. The jacuzzi is awesome. In sum, more than one night is too much as it’s not comfortable (including bed and pillows) and you get cabin fever and it really is just so over priced.
Stayed 2 nights in Jan 2023
Response from L Scott on Jan 12, 2023
Hello ClareSo sorry you never enjoyed our wee riverbed lodges, maybe next time try our bigger Seabeds which have a separate shower and toilet area. Which also has a lounge area and kitchen area. Our breakfast baskets are praised by our guests so sorry it wasn't to your taste, we do cook our pastries every morning. Usually we like to be in the background and leave our guests to enjoy the nature and lodges to themselves but we are always on hand if needed. All the best, Lorna

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pods and settings were absolutely beautiful. Very relaxing and they thought of everything that would take your mind off of busy travels.
Stayed 1 night in Sep 2022
Response from ChrisV on Oct 6, 2022
Hi KimberlyThank you so much for your kind words and we are very happy that you enjoyed your stay here and hope to see you again soon.

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to properly switch off and relax in beautiful surroundings. Very clever use of space, lots of unique, creative and thoughtful touches that just added to our experience. We will definitely be back 😀
Stayed 2 nights in Aug 2022
Response from ChrisV on Aug 21, 2022
Hi SamuelThank you very much for your kind words and we do look forward to welcoming you backKind regardsChris

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing tiny little cabin. River running right by. Hot tub on deck. Living quarters are tight, would probably not stay for an extended time. But they make great use of the space. Everything worked. Oy negative was the bugs - made using the deck and hot tub less than relaxing. Staff was great. If traveling during bug free season it would be perfect.
Stayed 1 night in Aug 2022
Response from ChrisV on Aug 21, 2022
Hi Justine,Thank you very much for taking time out to write this wonderful review. Sadly we cannot do much about the Midges although we have midge machines. The best time to visit outside of bug season is April May and after September

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location! Each lodge felt private, it was so nice to hear the river from your porch area. Hot tub was awesome. And the lodges were cute and wee, but with lots of storage. Free continental breakfast delivered to your door was a nice touch, as was the welcome email with restaurant recommendations and telling us to make a reservation ahead of time. Would recommend and stay again!!
Stayed 2 nights in Jul 2022
Response from L Scott on Jul 20, 2022
Hello Kelsey - thank you so much for the lovely review and glad you enjoyed your stay. Hope to see you back at Woodlands soon. All the best, Lorna

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing find!
Stayed 1 night in May 2022
Response from ChrisV on Jun 11, 2022
Hi Phillip Thank you for taking time out to review your stay with us and hope to see you back soon

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quiet retreat
Stayed 2 nights in May 2022
Response from ChrisV on Jun 11, 2022
Hi Alexander Thank you for your review and kind words

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredibly luxurious and relaxing stay at Woodlands Glencoe, they haven’t scrimped on anything, we felt totally spoiled! Only thing that let it down was the blinds on the door letting light through as soon as it became day light, if they could have this resolved, absolutely no complaints at all and would definitely go back.
Stayed 2 nights in May 2022
Response from ChrisV on Jun 11, 2022
Hi Sophie Thank you very much for your kind words and glowing review. Block out blinds are being looked into but is difficult to stop light bleeding round the edges

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and environment could not fault
Stayed 1 night in Apr 2022
Response from Katie Y on May 11, 2022
Thank you so much for your lovely review Vincent. We look forward to welcoming you back soon!

10/10 Excellent

Kelly

Stayed 1 night in Mar 2022
Response from L Scott on Apr 24, 2022
Thanks for the 10/10 review. Hope to see you back at Woodlands soon. All the best, Lorna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Chris on Apr 2, 2022
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Absolutely amazing, very clean, lovely welcome snacks, homemade cookies. Loved the breakfast basket that was delivered. Hot tub was amazing, very friendly staff, would definitely recommend!!
Stayed 2 nights in Feb 2022
Response from ChrisV on Mar 13, 2022
Good evening Thank you very much for your kind words and praise, we do look forward to welcoming you back

10/10 Excellent

claire

Stayed 1 night in Feb 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from ChrisV on Mar 13, 2022
Thank you for your review

10/10 Excellent

Fahri onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Stayed 1 night in Jan 2022
Response from ChrisV on Mar 13, 2022
thank you for your feedback

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic NYE Getaway
Loved this hotel for a peaceful getaway to disconnect! The shower situation was the only negative part of our review- very small and over the toilet. Loved the hot tub, fire, and privacy. Recommend booking lodges 1-4 where we stayed as they are more private even if they are further from the lodge. Wish the lodge and other activities had been open but given the holiday and Covid we understood.
Stayed 2 nights in Dec 2021
Response from ChrisV on Jan 19, 2022
Hi Molly, Thank you very much for your kind words and recommendation, it is greatly appreciated by our team here at Woodlands. We hope that you will be able to return sometime to try out our activities.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing and exactly what we needed at Christmas time. The room was cozy and so was the hot tub, the breakfast basket was a nice touch and the option to add extras was also lovely!
Stayed 1 night in Dec 2021
Response from ChrisV on Jan 2, 2022
Hi Caroline Thank you very much for taking time out to post a review, we are so happy that you had a good Christmas with us. We look forward to welcoming you back at some stage.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
Great time we had wish we stayed longer!!! They have everything for a nice relaxing getaway, pods are amazing, fire pit, right above the river and a hot tub to top things off!!! Can buy prosecco/champagne also for hot tub. Great stay. Free breakfasts included which was lovely.
Stayed 1 night in Dec 2021
Response from ChrisV on Jan 2, 2022
The team at RiverBeds are so pleased to know you enjoyed your stay. We do work hard on making magic here!

10/10 Excellent

Courtney

Stayed 1 night in Dec 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was absolutely amazing, it's worth a every penny and would highly recommend. I will be back
Stayed 1 night in Nov 2021
Response from Katie Y on Dec 4, 2021
Thank you so much for taking the time to review us Mark! We're so pleased you had a great time and look forwards to welcoming you back!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was absolutely amazing, the pods weren’t too small and the hot tub made it so much better. The staff were phenomenal and really went out of their way to help us during our stay here.
Stayed 2 nights in Nov 2021
Response from Katie Y on Dec 4, 2021
Thank you so much for taking the time to leave us a review! We're so pleased to hear you had a fantastic stay and enjoyed the hot tub. It is really just that little bit of extra luxury that makes your stay more memorable! We're looking forwards to welcoming you back - hopefully soon!

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Katie Y on Dec 12, 2021
Thank you so much for taking the time to review us! We do hope you had a magical stay and look forwards to welcoming you again soon!

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff we encountered were so friendly and welcoming.
Stayed 2 nights in Nov 2021
Response from Katie Y on Dec 4, 2021
Thank you so much for your lovely review Alicia! We're happy to hear you had a lovely stay with us here!

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Arrived around 1930 and staff was very polite and friendly, went to our cabin and found it very clean ,tidy and modern. Welcome basket was a nice touch. Everything you needed in the cabin was supplied. Hot tub was very nice, clean and hot was very enjoyable and also had good privacy from other cabins, was lovely sitting in there listening to nature and the small river a few meters away. We only stayed 1 night but looking into booking again for a longer period
Stayed 1 night in Nov 2021
Response from Katie Y on Dec 4, 2021
Thank you so much for leaving such a fantastic review Stuart! We think the riverside setting is really special and we're glad to hear you do too! I hope you had a starry night to enjoy the hot tub? We do fantastic discounts for multi night stays so hopefully you can take advantage of these next time you book! See you again soon!

10/10 Excellent

Aisleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but expensive
Incredibly expensive but a nice out of the normal luxury. Breakfast was lovely.
Stayed 1 night in May 2021
Response from Lorna on Jul 20, 2021
Thank you for your feedback and we are delighted you liked our Breakfast. Hope to see you back soon. All the best Lorna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019