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Residence AlpenHeart

3.0 star property
Family-friendly ski hotel with a restaurant

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Residence AlpenHeart

Bar (on property)
Courtyard
Double Room, Balcony
Breakfast and dinner served, Regional cuisine
Reception
Reviews
7.6

Good

Popular amenities

  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Böcksteiner Bundestrasse 20, Bad Gastein, 5640
  • Popular LocationFelsentherme Spa11 min walk
  • Popular LocationBad Gastein Waterfall12 min walk
  • Popular LocationStubnerkogel Mountain6 min drive
  • AirportSalzburg (SZG-W.A. Mozart)79 min drive
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Room options

View all photos for Triple Room, Balcony, Mountainside

Triple Room, Balcony, Mountainside

Triple Room, Balcony, Mountainside

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2016
Private bathroom
Hair dryer
Electric kettle
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Single Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2016
Private bathroom
Hair dryer
Electric kettle
In-room safe
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, Hill View

Double Room, Balcony, Hill View

Double Room, Balcony, Hill View

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2016
Private bathroom
Hair dryer
Electric kettle
  • 258 sq ft
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2016
Private bathroom
Hair dryer
Electric kettle
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2016
Private bathroom
Hair dryer
Electric kettle
In-room safe
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room dining

Deluxe Apartment

10/10 Exceptional

Highlights

Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2016
3 bedrooms
Private bathroom
Hair dryer
  • 1313 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Renovated in 2016
Private bathroom
Hair dryer
Electric kettle
In-room safe
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, bed sheets

Family Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2016
Private bathroom
Hair dryer
Electric kettle
In-room safe
  • 322 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Front of property
Auhof
Kitchen
Parking included
Free WiFi
Laundry
9.6 out of 10, Exceptional, (12)
The price is CA $126
CA $151 total
includes taxes & fees
Jun 5 - Jun 6
Auhof

About the area

Bad Gastein

Located in Bad Gastein, Residence AlpenHeart is in the mountains. Gastein Ski Resort and Felsentherme Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bad Gastein Waterfall and Gastein Vapor Bath. Traveling with kids? Consider Molltaler Gletscher and Wasserspielepark Fallbach. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.
Visit our Bad Gastein travel guideOpens in a new window

What's nearby

  • Stubnerkogel Cable Car - 10 min walk
  • Felsentherme Spa - 11 min walk
  • Bad Gastein Waterfall - 12 min walk
  • Gastein Vapor Bath - 15 min walk
  • Stubnerkogel Mountain - 6 min drive

Getting around

  • Bad Gastein Station - 11 min walk
  • W.A. Mozart Airport (SZG) - 80 min drive

Restaurants

  • Orania Stüberl - 12 min walk
  • Pizzeria Angelo - 15 min walk
  • Rossalm - 11 min walk
  • Sisi Kaffeehaus - 15 min walk
  • Silver Bullet Bar - 14 min walk

About this property

Residence AlpenHeart

Transformed family-friendly hotel in the mountains, renovated in 2016
You can look forward to a terrace, a coffee shop/cafe, and a playground at Residence AlpenHeart. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing and ski storage. For some rest and relaxation, visit the sauna or the spa tub. The on-site restaurant offers breakfast and dinner. An arcade/game room, a fireplace in the lobby, and a gym are available to all guests.
Other perks include:
  • Free self parking
  • An area shuttle, express check-out, and express check-in
  • Smoke-free premises, a front-desk safe, and concierge services
Room features
All guestrooms at Residence AlpenHeart offer amenities such as safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

Czech, English, German, Slovak

Property amenities

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Downhill skiing
  • Free children's club
  • Gym
  • Playground
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - December 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Dinner service ends at 8 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Tourism fee: EUR 1.10 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Residence AlpenHeart Hotel Bad Gastein
Residence AlpenHeart Hotel
Residence AlpenHeart Bad Gastein
Residence AlpenHeart Hotel
Residence AlpenHeart Bad Gastein
Residence AlpenHeart Hotel Bad Gastein

Frequently asked questions

Is Residence AlpenHeart pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Residence AlpenHeart?

Self parking is free at this property.

What time is check-in at Residence AlpenHeart?

Check-in start time: 2 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Residence AlpenHeart?

Check-out is at 10:30 AM.

Where is Residence AlpenHeart located?

Located near the slopes, this Bad Gastein hotel is in the mountains, within a 15-minute walk of Gastein Ski Resort and Bad Gastein Waterfall, and close to winter sports such as cross-country skiing and skiing lessons. Stubnerkogel Cable Car and Felsentherme Spa are also within 15 minutes. Bad Gastein Station is 11 minutes by foot.

Residence AlpenHeart Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mv

Travelled with family
Liked: Cleanliness, staff & service
Lobel
Quant old.school lodge ideal for a ski trip.
Stayed 2 nights in Feb 2024

6/10 Okay

Gary

Liked: Cleanliness
Overnight in The Residence Alpenheart
We stayed overnight at the hotel whilst waiting for guests to vacate our apartment. The hotel was self check in, a folder with name and room number was left at reception. The room was clean and had coffee/tea facilities. It also had a seating area with a tv mounted on a wall bracket but not very well so if you were sitting on the sofa or sitting on the bed the tv would swing around but not enough to get a good view! The bathroom radiator didn’t work so an electric fire was in the bathroom! Water/electricity! Suffice to say we didn’t use this. There was a sign saying the bar was open from 3-10pm alas this was not so! Breakfast this morning however was very good with hot and cold buffet. Overall it was ok for an overnight stay but wouldn’t want to stay for a week.
Stayed 1 night in Jan 2024

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 2 nights in Sep 2023

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2019

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Very Positive
Very good clean hotel, the room was excellent, great view of the lake, very comfortable, the only down side is, if you arrive late like we did there isn’t any clear instructions on how to access the hotel.
Stayed 1 night in Jan 2019

6/10 Okay

Andreas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Gabi

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

6/10 Okay

Linda

Liked: Staff & service
Ett hotell som har det man behöver: bra säng, parkering, ok frukost
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis-Leistung ausgezeichnet Im Zimmer sind ein paar Schrammen an den Wänden und im Badezimmer fehlt es an Abstellflächen bzw sind das WC und das Waschbecken wie siamesische Zwillinge montiert.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019