Indoor pool, cabanas (surcharge), sun loungers
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Reviews of Harrah's Resort Atlantic City

4 out of 5
Harrah's Resort Atlantic City
777 Harrah's Blvd., Atlantic City, NJ

Reviews

7.0

Good

Rating 10 - Excellent. 1642 out of 4440 reviews" "
Rating 8 - Good. 882 out of 4440 reviews" "
Rating 6 - Okay. 659 out of 4440 reviews" "
Rating 4 - Poor. 494 out of 4440 reviews" "
Rating 2 - Terrible. 763 out of 4440 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with partner
Disliked: Amenities
I dont like the fact that we have to pay so much for parking or pay at all for that matter if we are guests paying a lot for rooms. You call these hotels resorts and charge all the fees and we get nothing for but a bed for the price. No breakfast or free parking or anything much for that matter. Plus when you advertise and say we get a discount for parking, it would be nice if we actually received the discount or voucher. And im still trying to figure out how and why you charged me twice for a one night stay. Not happy with these situations
Stayed 1 night in May 2024
Response from Jasmine on May 28, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

6/10 Okay

Martha

Disliked: Staff & service
I would never stay there no more my room was so dirty with hair and I hope I will get back my 150
Stayed 1 night in May 2024
Response from Jasmine on May 28, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

6/10 Okay

Arthesia

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Overall my stay was nice there are just a few things I would change that I found to be very inconvenient. Like the self parking from the waterfront towers.
Stayed 3 nights in May 2024
Response from Jasmine on May 28, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Terrible

Dajuana

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The check in was easy, room was spacious The room was dirty, stuff on the floor. So much soap scum around the sink. Harrah’s was a bit outdated The pool party was hyped up. They only let selective few wear a hat. I had reservations to get a table and expected to spend $800 which is fine. When we sat down they then said we had to spend $1000 which was not part of the agreement. There was a whole issue and ended up not getting anything and left. The event staff for pool party was nasty. I’ve stayed in the past and haven’t had this bad experience. Last time at Harrah’s.
Stayed 1 night in May 2024
Response from Jasmine on May 28, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room.
Stayed 1 night in May 2024
Response from Jasmine on May 28, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

2/10 Terrible

Fanny

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very unprofessional and the room was dirty with dry blood in the bathroom floor
Stayed 2 nights in May 2024
Response from Jasmine on May 28, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Terrible

Shamdaye

Disliked: Cleanliness, staff & service, property conditions & facilities
Not family friendly...elevators dont work, very expensive...resturants on site but need to make reservation online....
Stayed 1 night in May 2024
Response from Jasmine on May 28, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Room was spacious
Stayed 1 night in May 2024
Response from Jasmine on May 28, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Kenneth

Liked: Cleanliness
Good
Stayed 1 night in May 2024
Response from Jasmine on May 28, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

2/10 Terrible

Kaitlyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service horrible, not worth the price. Restaurants are over priced and food is disappointing.
Stayed 2 nights in May 2024
Response from customer relations on May 27, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

6/10 Okay

Louis

Travelled with family
It was okay, nothing grand or disappointing just okay.
Stayed 3 nights in May 2024
Response from customer relations on May 27, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

6/10 Okay

Bryant

Travelled with partner
Liked: Property conditions & facilities
Very busy, and alot of restaurants.I didn't like MY Room, dirty wash cloths,and small pillows for a premium Room.Please Up grade your Pillows and Plug outlets in Rooms
Stayed 1 night in May 2024
Response from Jasmine on May 28, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

8/10 Good

Manix, Sparta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just loved my room although the faucets were very loose to the point the shower handle fell off. Loved the size of my room and the bathroom more than anything else.Felt like I was home. Was not happy that I had to pay to use the pool. I think that’s tacky for the hotel guest. That’s a deal breaker for me so may not go back.
Stayed 3 nights in May 2024
Response from customer relations on May 27, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

2/10 Terrible

Abilash, Chestnut Ridge

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms are dirty, parking is not included and the fees are ridiculous. The pool closes at 5pm... family pool is joke. Small and Disgusting. They wanted us to pay and extra $20 on top of the resort. Never go back to this shi*thole
Stayed 1 night in May 2024
Response from customer relations on May 27, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

Samia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options were amazing
Stayed 1 night in May 2024
Response from customer relations on May 27, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great time at Harrah so far my favorite casino
Stayed 4 nights in May 2024
Response from customer relations on May 27, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

8/10 Good

saraswati

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in May 2024
Response from Jasmine on May 28, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

8/10 Good

Jody, San Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
clean and nice hotel..area not so much
Stayed 2 nights in May 2024
Response from Jasmine on May 28, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Kathie, New Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 3 nights in May 2024
Response from Jasmine on May 27, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

2/10 Terrible

Karina

Stayed 1 night in May 2024
Response from customer relations on May 27, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a reasonable price should be adult only. Too much smoking everywhere.
Stayed 2 nights in May 2024
Response from customer relations on May 26, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

8/10 Good

Tawana

Beautiful
Stayed 2 nights in May 2024
Response from Jasmine on May 26, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Terrible

Kerri

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from customer relations on May 27, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jasmine on May 27, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and will return
Stayed 1 night in Feb 2024
Response from Rob on May 25, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Calvin Junior

Travelled with family
I enjoy my stay very much
Stayed 1 night in May 2024
Response from Rob on May 25, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nothing terrible, nothing spectacular. Pretty average mid size casino resort. Restaurants are all terribly overpriced and underwhelming. All the shops are priced as if they're a high end Vegas strip casino, which they're not. But the rooms were priced very reasonably, and there's nothing bad about the place, I'll quite likely be returning.
Stayed 2 nights in May 2024
Response from Rob on May 25, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from customer relations on May 26, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great coordination and access to different entertainment points.Clean as well
Stayed 2 nights in May 2024
Response from Jasmine on May 25, 2024
Amazing feedback! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

2/10 Terrible

Shauquetta

Disliked: Staff & service, property conditions & facilities
My room was dirty the staff was uncomfortable and rude
Stayed 1 night in May 2024
Response from Jasmine on May 25, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Jasmine on May 25, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Naimah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rob on May 25, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Good

Charlie

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Jasmine on May 25, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Rhesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rob on May 25, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Nicole, Buffalo

Travelled with partner
Liked: Cleanliness, staff & service
The casino part was great. When checking in they had no king size mattresses so they gave us 2 queens and I had to make sure I was getting the ocean view instead of the city view. The tv was dying so it had 2 color tones. We barely watched it, so we didn't want the inconvenience of having to move rooms for a different tv. The room was clean and the view was beautiful. A lot of stuff was open during weird times. Its a $20 cover as a hotel guest if you want to use the pool which was only open 9am-5pm. All the restaurants closed early except the pastry shop. We tried bobbys burgers which was the only thing open when we got back as everything closed between 7-8pm or earlier. The meat was so pink that I only ate half, scared I was going to get sick. Overall it was an okay stay but we got a great deal on expedia for 2 nights so, you get what you pay for. We will definitely be paying more to stay on the boardwalk.
Stayed 2 nights in May 2024
Response from Rob on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

6/10 Okay

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from customer relations on May 24, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To far from all the action down on the beach and boardwalk.
Stayed 3 nights in May 2024
Response from Angel on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Angel on May 23, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

TUNDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, clean room, clean environment and great stay.
Stayed 3 nights in May 2024
Response from Angel on May 22, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

6/10 Okay

m

Travelled with partner
We were there during a basketball conference.. kids kept banging on our door all night and day.. just horrible..
Stayed 2 nights in May 2024
Response from Angel on May 22, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

6/10 Okay

Sade

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Rob on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

ronald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 2 nights in May 2024
Response from Rob on May 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rob on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Angel on May 23, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angel on May 23, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Staff was friendly during the checking process. Room well appointed and clean. Overall great stay!
Stayed 1 night in May 2024
Response from Jasmine on May 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

6/10 Okay

Deonna

Liked: Staff & service
Convenient location
Stayed 1 night in May 2024
Response from Jasmine on May 22, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Terrible

Tatianne

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2024
Response from Rob on May 22, 2024
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Tamika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly staff
Stayed 2 nights in May 2024
Response from Jasmine on May 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

6/10 Okay

Ernestine

Travelled with partner
Disliked: Staff & service
The only thing I didn’t like was that there wasnt a pool that everyone can use like kids etc
Stayed 2 nights in May 2024
Response from Jasmine on May 22, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!