Seasonal outdoor pool

Reviews of Palm Cottages

2.5 out of 5
Palm Cottages
1065 Siskiyou Boulevard, Ashland, OR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 190 reviews" "
Rating 8 - Good. 33 out of 190 reviews" "
Rating 6 - Okay. 11 out of 190 reviews" "
Rating 4 - Poor. 4 out of 190 reviews" "
Rating 2 - Terrible. 3 out of 190 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jill, Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute property. I'd definitely stay there again. Only thing i didnt like was that there was no coffee in the rooms but there was some available in the office .
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always get space saving ideas when I stay at The Palm. The rooms are cute, small but cozy with everything you need for an overnight stay. The heavy glass sliding shower door is an ingenious design and I especially appreciate the dedicated (generally) parking spaces. Love the pollinator garden idea. This place is not for the claustrophobic, but if all you need is a bed and a shower it's just fine.
Stayed 1 night in Apr 2024
Response from Linda GM on Apr 25, 2024
Thank you for your feedback. We offer a diverse range of accommodations, including spacious suites and kitchenettes, to cater to varying needs and preferences. We hope to welcome you back soon to experience one of our other room options.

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place excellent value
Very nice, comfortable convenient place. Staff is extremely friendly and helpful. This was the second time I stayed there and will do so again my next trip.
Stayed 3 nights in Feb 2024
Response from Linda - General Manager on Feb 28, 2024
We delighted to hear that you found our staff to be exceptionally welcoming and supportive. We pride ourselves on providing friendly and helpful service to ensure every customer's experience is memorable.

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this property. Perfect location in a neighborhood close to downtown. The staff is fabulous. The artistic flare gives the feel of the best designs of mid century meets artistic design of now.
Stayed 4 nights in Feb 2024
Response from Linda - GM on Apr 25, 2024
Thank you for your wonderful feedback! We're delighted to hear that you appreciated our fabulous staff and the artistic flair of our design. Creating a blend of mid-century charm with contemporary artistic elements is something we strive for, and we're thrilled that it resonated with you. We look forward to welcoming you back for another exceptional experience soon!

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a great step back in time , to the Ashland I grew up in .
Stayed 1 night in Feb 2024
Response from Linda - GM on Feb 3, 2024
So glad you had a wonderful experience!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and funky, classic Ashland vibes.
Stayed 1 night in Dec 2023
Response from Linda - GM time on Dec 29, 2023
Thank you for the kind review. Yes, we are funky and fun! We have embraced the 50s era with modern amenities.

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our stay
Just the whole set up of the area was breath taking. Went up for a training at SOU which was conveniently located right across the road from our stay. Was able to go down into Ashland to do a little shopping at the local shops. Will be coming back.
Stayed 2 nights in Nov 2023
Response from Linda - General Manager on Nov 13, 2023
We're delighted you enjoyed your stay. We'd love to host you again. Perhaps next time will be for rest and relaxation rather than training. Safe travels

10/10 Excellent

Linda

Stayed 2 nights in Aug 2023
Response from Linda - General Manager on Sep 23, 2023
Thank you for the five star rating!

10/10 Excellent

troy

Stayed 2 nights in Jul 2023
Response from Linda - General Mgr on Aug 4, 2023
We’re so happy you enjoyed your stay!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Linda - General Manager on Jul 28, 2023
Thanks for staying with us. We're so glad you enjoyed your stay.

10/10 Excellent

Melissa

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Linda - General Manager on Jul 20, 2023
Thank you for the 5 star review! We're happy you enjoyed your stay.

10/10 Excellent

kirsten

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome little boutique hotel, dog friendly, walkable to Omar's which had amazing steak!
Stayed 1 night in Jun 2023
Response from Linda - General Manager on Jul 20, 2023
We're so happy you enjoyed your stay! Omar's is the place to go for steak but, should you decide to bbq your own, we now have a communal grill in our patio area as well as a large pergola for outdoor dining!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I lke the small well care for cottages. The rooms were complete in every detail. The grounds were beautiful. The bed was comfortable
Stayed 1 night in Jun 2023
Response from Linda Kilcollins, general manager on Jun 19, 2023
We are delighted to hear you had a wonderful experience. Thank you so much for your review and we hope to see you again soon!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Our room was small (room 6) but adequate. It would have been nice to have 1 more pod of regular coffee available for the machine in our room and a small refrigerator, but overall, we enjoyed our short stay. The pool area was very nice, the water temperature was perfect, and the numerous sitting areas surrounding the cottages were quaint. The reception desk was friendly and helpful. The shower track needs to be cleaned with bleach as it was dirty, but otherwise, the room was clean and inviting.
Stayed 1 night in Jun 2023
Response from Linda Kilcollins, General Manager on Jun 19, 2023
Dear Guest,The Palm offers a variety of rooms from economical to family size, up to six people. The room chosen, by your online reservation, was one of our more economical ones. Eleven of our 16 rooms to offer mini fridges as well as microwaves, and larger coffee set ups. Some even come with a full stove and oven!Additional amenities are always available to our guests by contacting our front desk staff. Thank you for bringing the cleanliness issue to our attention. We apologize for any inconvenience caused during your stay. We take such feedback seriously, and we want to assure you that we are committed to maintaining a high standard of cleanliness.We have addressed the matter with our housekeeping team. We sincerely apologize for any oversight that occurred during your visit.Should you decide to stay with us again in the future, we would be delighted to provide you with a much-improved experience. Please feel free to reach out to me directly so that we may personally assist you with any future reservations and needs. Thank you for your feedback.

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Linda Kilcollins- General Mgr on Jun 18, 2023
Thank you so much for your five star review! We are so glad you enjoyed your stay.

10/10 Excellent

Carlos

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This has become my go-to place in Ashland for family stays! Great establishment with clean, spacious rooms with nice patio and small dog patio as well. Great pool with rentable cabanas and seasonal saltwater!
Stayed 1 night in May 2023
Response from Linda Kilcollins- General Manager on Jun 18, 2023
We are so happy you enjoyed your stay and were able to take advantage of our saltwater pool. We look forward to your return.

10/10 Excellent

Eric

Stayed 1 night in May 2023
Response from Linda Kilcollins- General Mgr on Jun 18, 2023
Thank you for your five star review. We are so happy that you enjoyed your stay!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Love this little motel! Definitely need to stay here more often. Great location, immaculate with beautiful gardens and swimming pool. Beats the larger hotels by a mile.
Stayed 1 night in May 2023
Response from Linda Kilcollins- General Mgr on Jun 18, 2023
Thank you so much for your kind words! We look forward to your return.

10/10 Excellent

xing

Stayed 1 night in May 2023
Response from Linda Kilcollins- General Mgr on Jun 18, 2023
Thank you so much for your five star review! We are glad you enjoyed your stay.

10/10 Excellent

Mark, Anacortes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY cute remodel, warm colors, clean!
Stayed 1 night in Apr 2023
Response from Linda - General Manager on May 1, 2023
We're so happy you liked our playful remodel of our motel and cottages! We have a retro vibe yet modern amenities! Lots more changes to come! Follow us on social media to see what the future holds.

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Linda - General Manager on Apr 3, 2023
Thank you for your review. We're so glad you enjoyed your stay and look forward to hosting you again, sometime.

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Each unit is unique, but all are worth staying in.
Response from Linda - General Manager on Jan 12, 2023
Thrilled to hear you loved out unique, retro-inspired rooms. Come on back and try yet another!

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service
Love it
Stayed 1 night in Dec 2022
Response from Linda - General Manager on Jan 12, 2023
Thanks Katharine, and we love our guests!

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very clean place with parking right outside the door
Stayed 1 night in Nov 2022
Response from Linda - General Manager on Nov 16, 2022
We're so happy you enjoyed your stay. Thank you for mentioning our parking accommodations; parking is just outside your door. We also have EV chargers for those with electric vehicles!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel!
Great little place! Will definitely stay there again.
Stayed 3 nights in Oct 2022
Response from Linda - General Manager on Nov 16, 2022
We're so glad you enjoyed your stay and look forward to hosting you again.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Graig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute set of cottages with enticing inner grounds--nice swimming and sunning area, places to sit and relax or picnic. Very small and low ceilinged room was our only disappointment, though nicely appointed except for no microwave or fridge. Possibly other cottages are roomier.
Stayed 1 night in Sep 2022
Response from Linda - General Manager on Sep 19, 2022
The room you chose is our most economical with the smallest square footage. Our rooms vary in style, sizes and amenities. Two of our rooms have vaulted ceilings with skylights while others have kitchenettes. We're happy you enjoyed our outdoor grounds and pool area. Soon to come will be our outdoor kitchen area!

10/10 Excellent

Joseph P

Stayed 1 night in Aug 2022
Response from Linda - GM on Aug 30, 2022
Thank you for your rating. We look forward to hosting again!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Linda - GM on Jul 31, 2022
Thank you for taking the time to rate our establishment. We look forward to hosting you again.

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Linda - GM on Jul 27, 2022
Thank you for the 10 out of 10 rating. We look forward to hosting you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing vibe.
This is a nice, peaceful place. Check in was easy, pool was nice. Very lovely landscaping and common areas. Parking was outside your cottage. Just a nice relaxing vibe.
Stayed 1 night in Jun 2022
Response from Linda - GM on Jul 4, 2022
Thank you so much for your review. We're so happy you've enjoyed your stay! Linda - General Mgr

10/10 Excellent

dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighted that we would return to!
Friendly service! Nice clean room with parking out front. Though we only stayed one night and did not use the pool it looked very inviting
Stayed 1 night in Jun 2022
Response from Linda - GM on Jul 4, 2022
Thank you for your review. We'd love to host you another time where you can take advantage of our pool and patio area with bbq. Linda - General Mgr

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quaint. Beautiful landscaping!
Stayed 2 nights in Jun 2022
Response from The PALM, where Peace And Love Matter on Jun 16, 2022
Thank you for your kind words! We are so glad you enjoyed your stay! Hope you can return once the new outdoor kitchen and landscaping is completed.

10/10 Excellent

Jean, Wiscasset

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at the PALM cottages, and I love it more each time. It's a nice walk down to the theaters, has a wonderful little pool, beautiful landscaping and really comfortable beds and bedding.
Stayed 1 night in Jun 2022
Response from Linda - General Manager on Jun 12, 2022
Thank you for your kind words. We have been making lots of improvements on the property and more to come! Please follow us on social media to watch the progress.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked @ the last minute, What a pleasant surprise. Although we have no children at the University we still found this to be a great choice as far as location. The grounds are pristine. Although I found the room to be a little on the small side, the beautifully landscaped grounds and extra friendly staff made it a perfect choice. I was also able to charge my EV @ NC
Stayed 1 night in May 2022
Response from Linda - General Manager on Jun 12, 2022
So happy you found us! Our rooms vary in size from a quaint room with a full size bed to romantic suites. Check out our website direct to view more pictures.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Wonderful comfortable room and bed. Very clean quiet location with updates and very cute room. Staff upgraded our room for no charge since there was availability. Would stay again.
Stayed 1 night in Apr 2022
Response from Linda - GM on Apr 10, 2022
We're overjoyed that you had a lovely stay and noticed the updates to our rooms. We look forward to your next visit with us.

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great find!
needed a place to stay last minute in ashland and totally lucked out. accomodations are thoughtful, comfy and clean. loved the fireplace as it was just cold enough to leave it on all night. and jason at the front desk is a gem!
Stayed 1 night in Nov 2021
Response from Linda - GM on Nov 27, 2021
Thank you for your lovely review, Ida. We are so pleased you enjoyed your stay. I would have to agree; Jason is most definitely a gem and we are so honored to have him in our Palm Family.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from Linda - GM on Nov 5, 2021
Thank you so much for choosing The Palm. We’re so glad you enjoyed your stay. Safe travels

8/10 Good

Jacqueline, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint building. Nice pool area. Very clean
Stayed 2 nights in Sep 2021
Response from The PALM - where Peace And Love Matter on Sep 26, 2021
Thank you for staying with us. We hope to see you again whenever you’re in our beautiful town of Ashland.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've travelled to Ashland on several occasions and stayed in variety of accommodations. This is one of our favorites.
Stayed 1 night in Sep 2021
Response from The PALM, where Peace And Love Matter on Sep 8, 2021
We are honored to be on your list of favorites! Looking forward to hosting you again in the future!

10/10 Excellent

Mary

Stayed 1 night in Aug 2021

4/10 Poor

Nancy

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was very small and very basic. One night they couldn't turn the bathroom fan off and it ran all night creating a noisy distraction. Ultimately they dismantled it. They have used Covid as an excuse to not provide coffee. There was no coffee maker in the room. I was told by staff that the coffee shop a half mile away was easily walkable.
Stayed 3 nights in Aug 2021
Response from Front Desk on Aug 25, 2021
We are sorry you didn’t enjoy your stay with us. The bathroom fans sense humidity and turn on to remove the damp air. Staff unplugged your fan as the sound bothered you when the fan automatically came on. The neatest coffeeshop is 1.1 blocks away.

10/10 Excellent

Harris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really charming and well done. Nicely appointed. Beautiful pool area with high end outdoor furniture.
Stayed 1 night in Aug 2021
Response from Front Desk on Aug 25, 2021
Thank you for your review!

10/10 Excellent

sallie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely charming oasis.
Charming, cozy ,restful, beautiful grounds. Only suggestion, could have used a nightstand with a larger surface and a back cushion on the lovely wicker chair. Loved the yellow walls and retro lamps. Very comfortable bed and helpful, sincere staff. Just walk in the room and stand at the door a look at the nightstands. Too high and small. Would come back again and recommend to friends kind of an oasis other than the furniture note.
Stayed 1 night in Aug 2021
Response from Front Desk on Aug 23, 2021
Thank you for sharing your review with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my adorable cottage and the pool was phenomenal!!! Would love to stay there again!!! It was a Treat I gave myself!!!
Stayed 1 night in Aug 2021
Response from Front Desk on Aug 12, 2021
Thank you for your review!

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
Super cute renovated motel. Our room was small which made it super cozy. The pool area is gorgeous. The staff was friendly and really helpful. Will totally stay here again.
Stayed 1 night in Aug 2021
Response from Front Desk on Aug 9, 2021
Thank you! Glad you enjoyed

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The pictures shown for our $200 room did not represent the room upon arrival. We were placed in a small room with flooring and furniture from decades ago and no headboard on the bed. Additionally, the room smelled of dog pee. From now on I will take screen shots of the rooms I book; otherwise, customers have no way to dispute bait and switch tactics when the room is paid for in advance and you cannot retro-actively go back and pull up the images.
Stayed 1 night in Aug 2021
Response from Front Desk on Aug 25, 2021
Photos provided by Expedia are accurate and match the booked room.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from The PALM, where Peace And Love Matter on Sep 27, 2021
Thank you for the rating of 10 out of 10. We would be happy to see you again whenever you're in Ashland.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modernized quaint old motel. Cleanest lodging I’ve ever seen. Rooms are perfectly appointed with everything you need. Beautiful grounds and lovely pool. Best service desk with very helpful staff. Will definitely choose again when I am in Ashland.
Stayed 1 night in Jul 2021
Response from Front Desk on Jul 24, 2021
Thank you for your review!