Title: Palace Hotel Arusha - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palace Hotel Arusha Central hotel with a full-service spa connected to the convention center in Arusha ![Deluxe Suite, 1 Queen Bed, Non Smoking | Balcony view](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/13352cbb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/9ec72285.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/e510f462.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/61ff0fd4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, local and international cuisine](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/e9301437.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palace Hotel Arusha offers a central retreat with an outdoor garden and spa. The on-site restaurant serves breakfast and dinner, and in-room WiFi keeps guests connected. Attentive staff and practical amenities like dry cleaning and laundry ensure a comfortable stay. 8.0 Very good ## Popular amenities - Spa - Bar - All-inclusive - Gym - Air conditioning - Room service ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=23540589&PinnedHotelID=23540589&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=23540589&PinnedHotelID=23540589&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=23540589&PinnedHotelID=23540589&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=23540589&PinnedHotelID=23540589&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=23540589&PinnedHotelID=23540589&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=23540589&PinnedHotelID=23540589&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=23540589&PinnedHotelID=23540589&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=23540589&PinnedHotelID=23540589&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 6 of 6 rooms ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/de03c568.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating Connecting rooms available Refrigerator - City view - Sleeps 2 - 1 Double Bed ![Deluxe Suite, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/0fb29be8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Queen Bed, Non Smoking ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - City view - Sleeps 2 - 1 Queen Bed ![Deluxe Room, 1 Double Bed, Non Smoking](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/b7ee5aea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Non Smoking ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating Connecting rooms available Refrigerator - City view - Sleeps 2 - 1 Double Bed ![Superior Room, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/4745b1be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating Connecting rooms available Refrigerator - City view - Sleeps 2 - 1 Queen Bed ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/4f546a80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed, Non Smoking ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating Connecting rooms available Refrigerator - City view - Sleeps 2 - 1 Queen Bed ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/24000000/23550000/23540600/23540589/61ff0fd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Double Bed, Non Smoking ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating Connecting rooms available - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/35000000/34870000/34865500/34865479/3d8a8bc5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gran Melia Arusha Arusha - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 139 reviews CA $502 CA $627 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Arusha-Hotels-Gran-Melia-Arusha.h34865479.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178011&destination=Arusha&destType=MARKET&latLong=-3.450238,36.676114&searchId=6447fe8c-61ac-4b56-a6a9-1f42bb88009c&top_cur=CAD) Ad ![Premium Room, 1 King Bed, Balcony, Pool View | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/2000000/1270000/1267800/1267795/a587a411_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points By Sheraton Arusha, The Arusha Hotel Arusha - Pool - Hot tub - Kids pool - Parking included 8.8 Excellent 150 reviews CA $256 CA $317 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Arusha-Hotels-Four-Points-By-Sheraton-Arusha.h1267795.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=178011&destination=Arusha&destType=MARKET&latLong=-3.450238,36.676114&searchId=6447fe8c-61ac-4b56-a6a9-1f42bb88009c&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/10000000/9340000/9335300/9335289/46577113.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mvuli Hotel Arusha - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 84 reviews [](https://www.expedia.ca/Arusha-Hotels-Mvuli-Hotel.h9335289.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=178011&destination=Arusha&destType=MARKET&latLong=-3.450238,36.676114&searchId=6447fe8c-61ac-4b56-a6a9-1f42bb88009c&top_cur=CAD) Ad ![Executive Room | Balcony](https://images.trvl-media.com/lodging/21000000/20460000/20451700/20451613/821369d4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Masailand Safari & Lodge Arusha - Pool - Spa - Parking included - Free WiFi 7.6 Good 13 reviews CA $160 CA $190 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Arusha-Hotels-Masailand-Safari-Lodge.h20451613.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=178011&destination=Arusha&destType=MARKET&latLong=-3.450238,36.676114&searchId=6447fe8c-61ac-4b56-a6a9-1f42bb88009c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArusha-Hotels-Palace-Hotel-Arusha.h23540589.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArusha-Hotels-Palace-Hotel-Arusha.h23540589.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-3.37043%2C36.69521&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fgd96o78Tq1hW-hxPdinpI_Z2TI=) Makongoro Road, Arusha, Arusha Region #### What's nearby - Arusha Clock Tower - 3 min walk - 0.3 km - Arusha International Conference Centre - 5 min walk - 0.5 km - Maasai Market and Curios Crafts - 10 min walk - 0.9 km - Sheikh Amri Abeid Memorial Stadium - 15 min walk - 1.3 km - Njiro Complex - 6 min drive - 4.9 km #### Getting around - Arusha (ARK) - 26 min drive #### Restaurants - ‪Kaffé Koffee Arusha - ‬13 min walk - ‪George's Tavern - ‬17 min walk - ‪Hot Plate - ‬12 min walk - ‪Karibu Uzunguni City Park - ‬10 min walk - ‪The Chinese Dragon - ‬20 min walk ## About this property ### Palace Hotel Arusha Upscale hotel connected to the convention center A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Palace Hotel Arusha. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - Free self parking - A roundtrip airport shuttle (surcharge), free newspapers, and an elevator - Concierge services, 3 meeting rooms, and a 24-hour front desk Room features All 97 individually furnished rooms offer comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like premium bedding and pillow menus. Extra conveniences in all rooms include: - Egyptian cotton sheets, pillowtop mattresses, and down comforters - Bathrooms with rainfall showers or deep soaking bathtubs plus free toiletries and hair dryers - 32-inch LED TVs with satellite channels - Refrigerators, electric kettles, and heating ### All-inclusive details All-inclusive room rates at Palace Hotel Arusha are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Executive Double Room, 1 King Bed, Non Smoking, Mountain View](https://images.trvl-media.com/lodging/101000000/100780000/100777000/100776956/31b34b01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sanna Boutique Hotel Arusha - Breakfast included - Spa - Parking included - Free WiFi 9.0 Wonderful 70 reviews CA $173 CA $238 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=100776956&PinnedHotelID=100776956&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/14000000/13430000/13429800/13429712/af6f4141.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Equator Hotel Arusha - Breakfast included - Parking included - Free WiFi - Restaurant 8.2 Very good 77 reviews CA $101 CA $120 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=13429712&PinnedHotelID=13429712&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/14000000/13230000/13227700/13227676/445591b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gold Crest Hotel, Arusha Arusha - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 17 reviews CA $157 CA $187 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=13227676&PinnedHotelID=13227676&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/18000000/17520000/17510400/17510380/093d52ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tulia Boutique Hotel and Spa Arusha - Pool - Breakfast included - Spa - Parking included 8.4 Very good 89 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=17510380&PinnedHotelID=17510380&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/107000000/106870000/106865700/106865605/27607b09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parrot Hotel Arusha Arusha - Pool - Breakfast included - Spa - Parking included 7.4 Good 3 reviews CA $181 CA $216 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=106865605&PinnedHotelID=106865605&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/23000000/22800000/22792900/22792868/7ee55b50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karama Lodge & Spa Arusha - Pool - Breakfast included - Spa - Parking included 8.4 Very good 18 reviews CA $130 CA $154 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=22792868&PinnedHotelID=22792868&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/17000000/16110000/16108800/16108783/7ab30804.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Venus Premier Hotel Arusha - Breakfast included - Spa - Parking included - Free WiFi 8.2 Very good 137 reviews CA $115 CA $137 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=16108783&PinnedHotelID=16108783&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, 1 King Bed, Balcony, Pool View | View from room](https://images.trvl-media.com/lodging/2000000/1270000/1267800/1267795/304a94c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Arusha, The Arusha Hotel Arusha - Pool - Hot tub - Kids pool - Parking included 8.8 Excellent 150 reviews CA $256 CA $317 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=1267795&PinnedHotelID=1267795&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6030000/6023900/6023870/a8ff6c07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zawadi House Arusha - Breakfast included - Spa - Parking included - Free WiFi 8.6 Excellent 143 reviews CA $130 CA $155 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=6023870&PinnedHotelID=6023870&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/8000000/7340000/7331800/7331722/824c082e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mount Meru Hotel Arusha - Pool - Spa - Parking included - Free WiFi 8.4 Very good 227 reviews CA $317 CA $388 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=7331722&PinnedHotelID=7331722&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour gym - Full-service spa - Sauna - Steam room ### Family friendly - In-room refrigerator - In-room sofa bed - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - 3 meeting rooms - Business center - Conference center ### Outdoors - Garden - Terrace ### Full-service spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Pillow menu - Pillowtop mattress - Sofa bed ### Bathroom - Bathrobes - Bathtub or shower - Deep soaking bathtub or rainfall showerhead - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Fireplace - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 11:00 AM; Check-in end time: midnight Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 60 per vehicle (one-way) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Palace Arusha Palace Hotel Arusha Hotel Palace Hotel Arusha Arusha Palace Hotel Arusha Hotel Arusha ## Frequently asked questions ### Is Palace Hotel Arusha pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Palace Hotel Arusha? > Self parking is free at this property. ### What time is check-in at Palace Hotel Arusha? > Check-in start time: 11:00 AM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Palace Hotel Arusha? > Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability). ### Does Palace Hotel Arusha provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies. ### Are there all-inclusive benefits at Palace Hotel Arusha? > Some rate plans available at this hotel are all-inclusive. ### Where is Palace Hotel Arusha located? > Located in the heart of Arusha, this spa hotel is within a 5-minute walk of Natural History Museum and Arusha Clock Tower. Arusha International Conference Centre and Maasai Market and Curios Crafts are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palace Hotel Arusha Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 7.2 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 16 8 - Good 18 6 - Okay 4 4 - Poor 3 2 - Terrible 2 ### 10/10 Excellent #### Martha Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very friendly. The room was clean. Food was also good. ##### Martha Stayed 1 night in Sep 2025 ### 8/10 Good #### Susana Sep 3, 2025 Liked: Cleanliness Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found. ##### Susana Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Pranav Mar 31, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian. ##### Pranav Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jon Sep 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well. ##### Jon Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Gail Oct 7, 2023 Disliked: Cleanliness, staff & service, amenities The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid. ##### Gail Stayed 10 nights in Sep 2023 ### 8/10 Good #### Jann Feb 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Gute Unterkunft im Zentrum von Arusha Immer wieder gerne ##### Jann Stayed 1 night in Feb 2023 ### 8/10 Good #### Nilanjan Mar 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc. ##### Nilanjan Stayed 1 night in Feb 2022 ### 8/10 Good #### Nadim Abou Nov 27, 2021 Liked: Staff & service Disliked: Cleanliness Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame ##### Nadim Abou Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Verified traveller Aug 13, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast, good equipment in the gym and the staff were wonderful. ##### Verified traveller Stayed 2 nights in Aug 2021 ### 8/10 Good #### Verified traveller Aug 6, 2021 Liked: Cleanliness, staff & service Good ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Apr 19, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### John, Louisville, Kentucky Jan 20, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again. ##### John Stayed 3 nights in Jan 2021 ### 8/10 Good #### Verified traveller Jan 28, 2020 Liked: Staff & service Very Nice staff. Room needs refreshing but comfortable bed. ##### Verified traveller Stayed 1 night in Jan 2020 ### 6/10 Okay #### Jean Jan 3, 2020 Liked: Cleanliness, staff & service, property conditions & facilities The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it. ##### Jean Stayed 1 night in Dec 2019 ### 8/10 Good #### seokjoo Dec 26, 2019 Liked: Cleanliness, property conditions & facilities, room comfort 호텔은 비교적 깨끗하나 창문의 방충방이 부실하여 환기를 할 수가 없었습니다(모기가 들어와서 해충작업을 함) 또 외부에 식당이 없어서 불편함이 있음 ##### seokjoo Stayed 3 nights in Dec 2019 ### 8/10 Good #### Verified traveller Dec 17, 2019 Liked: Cleanliness, staff & service, amenities The staff was wonderful and very accommodating. The included brunch buffet was also good. ##### Verified traveller Stayed 1 night in Dec 2019 ### 4/10 Poor #### Verified traveller Oct 12, 2019 Liked: Cleanliness, staff & service Disliked: Amenities It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily. ##### Verified traveller Stayed 4 nights in Oct 2019 ### 8/10 Good #### Verified traveller Sep 16, 2019 Liked: Cleanliness, staff & service Per essere un albergo a prezzo molto accessibile in Tanzania non ci si può lamentare... molto pulito, e silenzioso. Mancava il phon nella stanza, ma me lo hanno procurato in sole 4 ore :-) Il ristorante interno è ok con porzioni abbondanti, colazione a buffet. Caffe orribile! ##### Verified traveller Stayed 8 nights in Sep 2019 ### 4/10 Poor #### Verified traveller Sep 1, 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Not satisfied... The location is very good, but anything else? The wifi connection was weak while the machine was just outside of the room. The staffs especially at the restaurant are almost not cheerful. In addition, I ordered the coffee there, but why taste cinnamon? You might not wash the dishes carefully? From my experiences, this hotel never worth the price. ##### Verified traveller Stayed 4 nights in Aug 2019 ### 8/10 Good #### Lisanne Aug 16, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Weekend in Arusha Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful. ##### Lisanne Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Apr 28, 2019 It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller Apr 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were wonderful and very accommodating. The location is also central to everything. ##### Verified traveller Stayed 1 night in Apr 2019 ### 4/10 Poor #### Gulammehdi Apr 12, 2019 Disliked: Room comfort Not so good as air conditioning & wifi not working in the room. ##### Gulammehdi Stayed 1 night in Apr 2019 ### 8/10 Good #### Mary Jul 21, 2025 ##### Mary Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Doris Jan 29, 2025 ##### Doris Stayed 2 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Royal Zanzibar Beach Resort All Inclusive](https://www.expedia.ca/Nungwi-Hotels-Royal-Zanzibar-Beach-Resort-All-Inclusive.h5563953.Hotel-Information) > > [Sunrise Beach Resort](https://www.expedia.ca/Dar-Es-Salaam-Hotels-Sunrise-Beach-Resort.h16382901.Hotel-Information) > > [Courtyard by Marriott Montreal Brossard](https://www.expedia.ca/Montreal-Hotels-Courtyard-By-Marriott-Montreal-Brossard.h44391709.Hotel-Information) > > [Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only](https://www.expedia.ca/Gros-Islet-Hotels-Hideaway-At-Royalton-Saint-Lucia-Resort-Spa-Adults-Only-All-Inclusive.h15491883.Hotel-Information) > > [Le Mersenne Zanzibar, Autograph Collection](https://www.expedia.ca/Michamvi-Hotels-Le-Mersenne-Beach.h65725614.Hotel-Information) > > [Bluebay Beach Resort & Spa](https://www.expedia.ca/Kiwengwa-Hotels-Bluebay-Beach-Resort-And-Spa.h1867044.Hotel-Information) > > [Melia Zanzibar](https://www.expedia.ca/Kiwengwa-Hotels-Melia-Zanzibar.h1407257.Hotel-Information) > > [Hotel Riu Jambo - All Inclusive](https://www.expedia.ca/Nungwi-Hotels-Hotel-Riu-Jambo.h75595198.Hotel-Information) > > [Colonial Square Inn & Suites](https://www.expedia.ca/Saskatoon-Hotels-Colonial-Square-Inn-Suites.h8037985.Hotel-Information) > > [Sheraton Suites Calgary Eau Claire](https://www.expedia.ca/Calgary-Hotels-Sheraton-Suites-Calgary-Eau-Claire.h152034.Hotel-Information) > > [Z Hotel & Z2 Hotel](https://www.expedia.ca/Nungwi-Hotels-The-Z-Hotel.h3675918.Hotel-Information) > > [The Residence Zanzibar](https://www.expedia.ca/Kizimkazi-Hotels-The-Residence-Zanzibar.h4261204.Hotel-Information) > > [Hotel Riu Palace Zanzibar - All Inclusive](https://www.expedia.ca/Nungwi-Hotels-Riu-Palace-Zanzibar-All-Inclusive.h5361523.Hotel-Information) > > [Africa Safari Selous](https://www.expedia.ca/Selous-Game-Reserve-Hotels-Africa-Safari-Selous.h8446485.Hotel-Information) > > [Cheap Hotels in British Columbia](https://www.expedia.ca/Destinations-In-British-Columbia-Cheap-Hotels.0-0-d11117-tCheapHotels.Hotel-Filter-Destinations) > > [TUI BLUE Bahari Zanzibar](https://www.expedia.ca/Kiwengwa-Hotels-TUI-Blue-Bahari-Zanzibar.h4532516.Hotel-Information) > > [Cheap Hotels in Newark](https://www.expedia.ca/Newark-Hotels-Cheap-Hotels.0-0-d601760-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Banff](https://www.expedia.ca/Banff-Hotels.d10550.Travel-Guide-Hotels) > > [Ngorongoro Serena Safari Lodge](https://www.expedia.ca/Ngorongoro-Conservation-Area-Hotels-Ngorongoro-Serena-Safari-Lodge.h903728.Hotel-Information) > > [Turaco Nungwi Resort](https://www.expedia.ca/Nungwi-Hotels-DoubleTree-Resort-By-Hilton-Zanzibar-Nungwi.h3300267.Hotel-Information) > > [Konokono Beach Resort and Isaraya Over Water Villa](https://www.expedia.ca/Michamvi-Hotels-Konokono-Beach-Resort.h3881687.Hotel-Information) > > [Brubru Lodge](https://www.expedia.ca/Moshi-Hotels-Altezza-Lodge.h19686862.Hotel-Information) > > [Hotels in Auckland](https://www.expedia.ca/Auckland-Hotels.d178233.Travel-Guide-Hotels) > > [Four Seasons Safari Lodge Serengeti](https://www.expedia.ca/Serengeti-National-Park-Hotels-Four-Seasons-Safari-Lodge-Serengeti.h2949601.Hotel-Information) ### Flights > [flights from lloydminster airport](https://www.expedia.ca/lp/airports/yll/flights-from-lloydminster-airport) > > [Flights from Toronto (YYZ) to Xianyang (XIY)](https://www.expedia.ca/lp/flights/yyz/xiy/toronto-to-xian) > > [Flights from Toronto (YYZ) to Johannesburg (JNB)](https://www.expedia.ca/lp/flights/yyz/jnb/toronto-to-johannesburg) ### Cars > [Car rentals in Surrey](https://www.expedia.ca/Car-Rentals-In-Surrey.d9759.Car-Rental-Guide) ### Cruise > [Celebrity Celebrity Edge Cruises](https://www.expedia.ca/Celebrity-Cruises-Celebrity-Edge.cCB-sEG.Cruise-Ship-Info)