Title: H10 Conquistador - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # H10 Conquistador Family fun on the beach, with 3 outdoor pools, near Veronicas Strip ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/92dd9450.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/1ec3d965.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 3 per person)](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/1d0b56dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room (Privilege) | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/6a0414b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/aebb6fae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies H10 Conquistador is near Veronicas Strip and Los Cristianos Beach. Enjoy three outdoor pools, sun loungers, on-site shopping, a poolside bar, a peaceful garden, and a rejuvenating spa. Staff earn high marks. 8.4 Very good ## Popular amenities - - Bar - Spa - All-inclusive - Room service - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1385692&PinnedHotelID=1385692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1385692&PinnedHotelID=1385692&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1385692&PinnedHotelID=1385692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1385692&PinnedHotelID=1385692&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1385692&PinnedHotelID=1385692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1385692&PinnedHotelID=1385692&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1385692&PinnedHotelID=1385692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1385692&PinnedHotelID=1385692&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/f1001503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (2 adults) ### Highlights Balcony Air conditioning TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer Minibar - 194 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/f1001503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use ### Highlights Balcony Air conditioning TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer Minibar - 194 sq ft - City view - Sleeps 1 - 1 Twin Bed OR 2 Twin Beds ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/f1001503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use, Sea View ### Highlights Balcony Air conditioning TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer Minibar - Sea view - Sleeps 1 - 2 Twin Beds ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/53ab83c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - 2 adults and 2 children ### Highlights Balcony Air conditioning Free rollaway/extra beds TV Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer - 1 bedroom - Sleeps 4 - 4 Twin Beds ![Double Room (Privilege)](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/f7fcec22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Privilege) 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning TV Pillow menu Separate bedroom Blackout drapes/curtains Bathrobes Hair dryer - 194 sq ft - Sea view - Sleeps 2 - 1 Double Bed ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/53ab83c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - 3 adults ### Highlights Balcony Air conditioning Free rollaway/extra beds TV Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer - 1 bedroom - Sleeps 3 - 3 Twin Beds ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/f1001503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (2 adults and 1 child) ### Highlights Balcony Air conditioning Free rollaway/extra beds TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer - City view - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/f1001503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (3 adults) ### Highlights Balcony Air conditioning Free rollaway/extra beds TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer - City view - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/f1001503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View (2 adults and 1 child) ### Highlights Balcony Air conditioning Free rollaway/extra beds TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer - Sea view - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/f1001503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View (3 adults) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free rollaway/extra beds TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer - Sea view - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/21b06c57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - 2 adults and 1 child ### Highlights Balcony Air conditioning Free rollaway/extra beds TV Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer - 1 bedroom - Sleeps 3 - 3 Twin Beds ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/53ab83c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - 2 adults ### Highlights Balcony Air conditioning TV Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer Espresso maker - 1 bedroom - Sleeps 2 - 2 Twin Beds ![1 bedroom, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1390000/1385700/1385692/f1001503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View (2 adults) 8.0 Very good 3 reviews ### Highlights Balcony Air conditioning TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer Minibar - 194 sq ft - Sea view - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-H10-Conquistador.h1385692.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-H10-Conquistador.h1385692.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.05699%2C-16.73428&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-94yx2Rpt6r8zhZxppe2fRRUW3Y=) Avenida Rafael Puig, 36, Playa de las Americas, Arona, Tenerife, 38660 #### What's nearby - Playa de las Américas - 5 min walk - 0.5 km - Las Vistas Beach - 12 min walk - 1.0 km - Veronicas Strip - 12 min walk - 1.0 km - Siam Park - 4 min drive - 1.9 km - Los Cristianos Beach - 5 min drive - 1.9 km #### Getting around - Tenerife South Airport (TFS) - 26 min drive #### Restaurants - ‪Hotel Best Tenerife - ‬5 min walk - ‪Punto De Encuento - ‬3 min walk - ‪Metropolis Bar Cafe - ‬3 min walk - ‪La Trattoria - ‬2 min walk - ‪Starbucks - ‬4 min walk ## About this property ### H10 Conquistador Upscale family-friendly hotel near Las Vistas Beach Located close to Veronicas Strip and Los Cristianos Beach, H10 Conquistador provides a poolside bar, a terrace, and shopping on site. Indulge in a manicure/pedicure, a facial, and a body scrub at the onsite spa. The on-site restaurant, Tajinaste, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Additional perks include: - 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Buffet breakfast (surcharge), an outdoor tennis court, and luggage storage - A porter/bellhop, bicycle parking, and a vending machine - ATM/banking services, tour/ticket assistance, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 485 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with tubs or showers and free toiletries - TVs with satellite channels - Balconies, LED light bulbs, and daily housekeeping ### All-inclusive details All-inclusive room rates at H10 Conquistador are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet and à la carte meals and snacks included ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Entertainment Onsite live performances ### Awards and affiliations Eco-Certified Property This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/920000/913100/913008/b9129d24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Las Palmeras Arona - Pool - All-inclusive - Kids pool - Parking included 8.0 Very good 670 reviews CA $249 CA $267 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=913008&PinnedHotelID=913008&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/530000/527500/527435/5c4f6ab5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cleopatra Palace Hotel Arona - 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2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - La Vita e Bella - Restaurante Mencey Snack - Steak House - Tajinaste ### Things to do - 3 outdoor pools - Arcade/game room - Bicycle storage - Bicycle tours - Billiards/pool table - Children's pool - Foosball table - Free children's club - Full-service spa - Gym - Outdoor tennis court - Playground - Sauna - Shopping - Tennis lessons ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - Lifeguards on site - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Luggage storage - Safe at front desk - Shared microwave - Vending machine - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Spa open daily - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 1 building - 8 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Electric bike charging - Humane treatment of captive wild animals - Lifeguards - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoking not allowed - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 3 per person - In-room safe fee: EUR 18 per week The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number H-38-4-0000210 ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not allowed in the spa ### Property is also known as H10 Conquistador Arona H10 Conquistador Hotel Arona H10 Conquistador Hotel H10 Conquistador Resort Arona H10 Conquistador Hotel H10 Conquistador Arona H10 Conquistador Hotel Arona ## Frequently asked questions ### Does H10 Conquistador have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at H10 Conquistador? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at H10 Conquistador on Dec 18, 2025 start from CA $314.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Arona-Hotels-H10-Conquistador.h1385692.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is H10 Conquistador pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > There is free parking nearby. ### What time is check-in at H10 Conquistador? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at H10 Conquistador? > Check-out is at noon. ### Are there all-inclusive benefits at H10 Conquistador? > Some rate plans available at this hotel are all-inclusive. ### Where is H10 Conquistador located? > Located in Arona, this beachfront hotel is in the entertainment district and within a 15-minute walk of Las Vistas Beach and Veronicas Strip. Los Cristianos Beach and Siam Park are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## H10 Conquistador Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 233 8 - Good 274 6 - Okay 78 4 - Poor 22 2 - Terrible 9 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Rachel Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very impressed with this hotel, especially the buffet room and bedrooms! ##### Rachel Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Duarte Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very well located!! Would definitely come back!! ##### Duarte Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Belinda Feb 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel with lovely rooms with views over the pool and sea with friendly staff. The beds by the pool very busy and to close together. Overall nice place ##### Belinda Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Sean May 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. Friendly and great location. ##### Sean Stayed 7 nights in May 2024 ### 10/10 Excellent #### Georgia Mai May 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful resort and perfect location and staff were all lovely and went the extra mile ##### Georgia Mai Stayed 6 nights in May 2024 ### 8/10 Good #### Thorsteinn Jan 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay. Great location. ##### Thorsteinn ### 10/10 Excellent #### Kimberly Nov 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Brilliant location & views from our rooms were gorgeous. We asked for & were allocated rooms near to one another as we were travelling with my mother in law. ##### Kimberly Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Sarah Sep 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property, would definitely return again ##### Sarah Stayed 7 nights in Sep 2023 ### 10/10 Excellent #### Laurell May 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities An amazing stay , 2nd time back and it’s the only place I want to stay !. Super clean , good food and wicked entertainment . Everyone so helpful and friendly . ##### Laurell Stayed 4 nights in May 2023 ### 6/10 Okay #### Suneer Feb 9, 2025 Disliked: Amenities The hotel had some positives, like good food and excellent entertainment staff who made the stay enjoyable. However, the room cleanliness was disappointing—no cleaning service, towels weren’t replaced, and there was no tea or coffee provided. These basics should have been taken care of. If they improve housekeeping, it could be a much better experience. ##### Suneer Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Barry Feb 20, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing Pretty bad stay, from rude staff on check in to extremely rude staff in check out. No water in the room, food was very basic. Room wasn’t ready on time, definitely not worth anywhere near the €500 per night we paid. ##### Barry Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Natalie May 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Stayed at the hotel for 6 days for my birthday.booked the privilege room, which included the a la carte dining and privilege lounge and terrace. Fabulous service and facilties and I would reccommend.Will return to this hotel. ##### Natalie Stayed 6 nights in May 2023 ### 8/10 Good #### fariba Aug 7, 2023 Liked: Staff & service The hotel location was great, near the nice beach and all the nice restaurants and shops, The staff were very welcoming and nice. Dislikes: Hotel had small cockroaches in the room, make sure you close luggage or bags specifically for your dedicated kids skin, however i have heard most of hotels have cockroaches, so its not this hotel only. ##### fariba Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Arna Aug 24, 2024 Disliked: Property conditions & facilities, room comfort The rooms were too small not like the pictures on the website We moved to another hotel Villa Cortés ##### Arna Stayed 11 nights in Aug 2024 ### 4/10 Poor #### Stuart Sep 13, 2025 Disliked: Staff & service, property conditions & facilities I had a very disappointing check-in experience. The room was unbearably hot due to faulty air conditioning, and when I reported this to reception I was told—on two separate occasions—that there was only one maintenance person for 500 rooms. The shorter male receptionist (French, judging by his accent) showed little sympathy, offered no apology for the state of the room, and even seemed to find the situation amusing. Some customer service training is clearly needed. The only staff member who showed genuine concern was a lady named Sarah, who was helpful. The air conditioning once fixed was still inadequate so the blackout curtains had to be kept drawn which wasn’t ideal considering I’d paid extra for a sea view. In addition to the air conditioning issue, the room itself was dingy, poorly maintained and not up to the standard expected of a 4-star hotel. Furnishings were inconsistent, some rooms had lamps and ceiling fans while others didn’t. There was no kettle in the room either which is unlike any 4 star hotel which I’ve stayed in. Even though the hotel has a policy of sun beds not being reserved, no one seems to follow it which means you’ll struggle to find a bed if you leave getting to the pool until later in the day. The other slight irritations with this hotel were the limited music play list (at breakfast and dinner the best of Whitney Houston blared out) . On a positive note, the food was of good quality, the restaurant staff were friendly. ![This was reported on my first day to reception and housekeeping but wasn’t fixed. ](https://a.travel-assets.com/ugc/hotel-reviews/7d196541-d1eb-402b-8321-ea00855d64a0-1757787248193.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The bed had to be moved to get a breeze from the air vent whilst the AC was broken ](https://a.travel-assets.com/ugc/hotel-reviews/f1ece2b8-48ba-47e7-8f08-e3bfcfe9399e-1757787248404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The terrace area is in need of a makeover. ](https://a.travel-assets.com/ugc/hotel-reviews/3817fe80-9dde-4bc8-87af-23c56e476d8b-1757787252978.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0adfe1eb-89b5-43fb-a4f9-15597782111d-1757787255244.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stuart Stayed 7 nights in Sep 2025 ### 8/10 Good #### Nicola Aug 10, 2024 Liked: Cleanliness, staff & service, amenities Management of pool are was very good and felt very safe with different activities for the children throughout the day. Good choice of food and drinks sometimes food was left under the heat lamps too long .There were not enough sunbeds for number of guest so had to get up before 8am to get one. ##### Nicola Stayed 7 nights in Aug 2024 ### 6/10 Okay #### Jane Sep 18, 2023 Liked: Cleanliness, staff & service, amenities Property in need of some modernisation. My room was small for 3 adults and the aircon was insufficient. The room however was kept clean and fresh towels delivers daily if needed. The staff were amazing and the hotel kept clean inside and out. Ample choice for breakfast (I booked b&b) all fresh. Enjoyed my stay ##### Jane Stayed 7 nights in Sep 2023 ### 6/10 Okay #### BARRY Feb 20, 2024 Liked: Cleanliness, staff & service, amenities Very limited parking at hotel. Room very small, no coffee/tea maker. Not value for money. Hotel a bit tired. ##### BARRY Stayed 6 nights in Feb 2024 ### 6/10 Okay #### Mathew John Mar 6, 2024 Liked: Cleanliness This hotel is barely a 4 star. Its a lilttle run down due to its waterfront location. Staff are ok- waiting or just not getting things is normal here- can't complain about everything it just puts a damper. Website was very misleading- below expectations. Nice promenade along waterfront, had a great meal at Sirena. ##### Mathew John Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Luis Feb 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Long weekend trip to the islands Great stay at a great hotel! From check in the service was excellent!! Room was large and clean with large balcony to sit on and play cards. Pool area was clean. We opted for the 1/2 board as we are not big drinkers. I found drink prices to be reasonable. Food at the Buffet was very good!! Not 5tar dining but probably best buffet outside of Vegas that I have had. Infinity pool deck was a great place to watch the sun set and watch the surfers/people watch. Only 2 downsides… 1) no on-site parking. You have to find it on the street or in a local garage 2) sandy beach is not directly behind the hotel, however it is a short walk away. We are definitely going to stay here again soon! Thanks for the great visit!!? ##### Luis Stayed 3 nights in Feb 2024 ### 8/10 Good #### Shelly Jul 25, 2022 Liked: Cleanliness, staff & service I truly loved all the staff! Very helpful and friendly! Did not like the fact that you had to pay for a hot tub or that you had to make an appt for the gym. That was very inconvenient and the gym VERY small so they only allowed 4 people in at a time. There were also too many rules surrounding making appts for meal times. Most all inclusive hotels allow me to go straight to dine and not have to stop and make An appt for each meal. The absolute best time was the live entertainment they had every night but the wifi was terrible. Beautiful infinity pool over looking the ocean was phenomenal! ##### Shelly Stayed 4 nights in Jul 2022 ### 8/10 Good #### Emmanuel Dec 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities At the check-in was everything very nice and they welcome us very nicely because of privilege status. They give us a warm welcome and the staff was very nice. I get completely disappointed when we get into the room. While very clean, VERY small. But what totally disappointed me was that terrace that was supposed to be ‘privilege’. Turns out you can't have your curtains open because the people walking outside on that terrace can see in. So if you're thinking about this hotel, my personal take is that the privilege floor is not privileged at all; on the contrary, I would have loved to be on a different floor. Everything else like the staff, the food and the shows was great! I will come back but not to that floor! 😅 ##### Emmanuel Stayed 2 nights in Dec 2023 ### 8/10 Good #### alain Apr 23, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Bien situé Bien situé avec tout le confort nécessaire Service professionnel mais sans être très « friendly » ##### alain Stayed 8 nights in Apr 2025 ### 8/10 Good #### Karsten Mar 6, 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness Opholdet var udmærket uagtet rengøringen på værelset kunne være bedre, mad var høj kvalitet, servicen i restauranterne var fin, poolområdet var også godt, vi vil nok vælge at tage der til en anden gang, ##### Karsten Stayed 14 nights in Feb 2025 ### 8/10 Good #### Alessia Jan 8, 2025 Liked: Cleanliness, staff & service, amenities La struttura è in un ottima posizione e si mangia bene, anche se è un family hotel c'erano davvero pochi bimbi e il mini club non era molto usufruito. L'unica nota negativa è il fatto che non ci sia una spiaggia privata, ma a pochi passi ci sono delle spiagge raggiungibili. ##### Alessia Stayed 6 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Occidental Torremolinos Playa](https://www.expedia.ca/Torremolinos-Hotels-Occidental-Torremolinos-Playa.h1909874.Hotel-Information) > > [Boutique Hotel Villa Gala](https://www.expedia.ca/Cadaques-Hotels-Boutique-Hotel-Villa-Gala.h20608263.Hotel-Information) > > [Hotel Vibra Mare Nostrum](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-Mare-Nostrum.h1200270.Hotel-Information) > > [Iberostar Heritage Grand Mencey](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) > > [The Unexpected Ibiza Hotel - Ushuaïa Club entrance included](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Ushuaia-Ibiza-Beach-Hotel.h910196.Hotel-Information) > > [Nobu Hotel Ibiza Bay](https://www.expedia.ca/Ibiza-Town-Hotels-Nobu-Hotel-Ibiza-Bay.h17675282.Hotel-Information) > > [Ocean House Costa del Sol, Affiliated by Meliá](https://www.expedia.ca/Torremolinos-Hotels-Ocean-House-Costa-Del-Sol.h72084.Hotel-Information) > > [xxxxxxxxxx](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Xxxxxxxxxx.h38262598.Hotel-Information) > > [Apartamentos Sal Rossa](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Apartamentos-Sal-Rossa.h16434480.Hotel-Information) > > [Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego](https://www.expedia.ca/Elciego-Hotels-Hotel-Marques-De-Riscal.h1523319.Hotel-Information) > > [Hotel Apartamentos Bajondillo](https://www.expedia.ca/Torremolinos-Hotels-Hotel-Apartamentos-Bajondillo.h1475566.Hotel-Information) > > [Marriott's Marbella Beach Resort](https://www.expedia.ca/Marbella-Hotels-Marriotts-Marbella-Beach-Resort.h903183.Hotel-Information) > > [Hotel Santa Marta](https://www.expedia.ca/Lloret-De-Mar-Hotels-Hotel-Santa-Marta.h428543.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.ca/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Melia Costa Del Sol](https://www.expedia.ca/Torremolinos-Hotels-Melia-Costa-Del-Sol.h525750.Hotel-Information) > > [Iberostar Selection Playa de Muro Village](https://www.expedia.ca/Muro-Hotels-Iberostar-Selection-Playa-De-Muro-Village.h1734031.Hotel-Information) > > [Gran Hotel Sóller](https://www.expedia.ca/Soller-Hotels-Gran-Hotel-Soller.h1129700.Hotel-Information) > > [Sol Torremolinos - Don Pablo](https://www.expedia.ca/Torremolinos-Hotels-Sol-Torremolinos-Don-Pablo.h73385.Hotel-Information) > > [The Site Hotel Ibiza – New Opening 2026](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-The-Site-Hotel-Ibiza-New-Opening-2026.h7065553.Hotel-Information) > > [Le Meridien Ra Beach Hotel & Spa](https://www.expedia.ca/El-Vendrell-Hotels-Le-Meridien-Ra-Beach-Hotel-Spa.h1175187.Hotel-Information) > > [Grand Palladium Select Palace Ibiza - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-Palace-Ibiza-Resort-Spa.h1439711.Hotel-Information) > > [Hotel Best Semiramis](https://www.expedia.ca/Puerto-De-La-Cruz-Hotels-Hotel-Best-Semiramis.h2335300.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.ca/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Hotel Riu Monica - Adults Only](https://www.expedia.ca/Nerja-Hotels-Hotel-Riu-Monica-Adults-Only.h1096993.Hotel-Information) > > [Iberostar Waves Royal Andalus](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Iberostar-Royal-Andalus.h2858301.Hotel-Information) > > [NYX Hotel Ibiza - Adults Only](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-Alua-Hawaii-Ibiza.h1134236.Hotel-Information) > > [Sol Principe](https://www.expedia.ca/Torremolinos-Hotels-Sol-Principe.h902884.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.ca/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information)