Title: RedLevel at Gran Melia Palacio de Isora - Adults Only (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4322283&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # RedLevel at Gran Melia Palacio de Isora - Adults Only RedLevel at Gran Melia Palacio de Isora balances wellness and activity: travelers can enjoy a detox wrap before trying their hand at archery ## Photo gallery for RedLevel at Gran Melia Palacio de Isora - Adults Only ![3 outdoor pools, cabanas (surcharge), pool umbrellas - RedLevel at Gran Melia Palacio de Isora - Adults Only (Guia de Isora)](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/9fca29f7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![9 restaurants, lunch, dinner served; local and international cuisine - RedLevel at Gran Melia Palacio de Isora - Adults Only (Guia de Isora)](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/b54b2447.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - RedLevel at Gran Melia Palacio de Isora - Adults Only (Guia de Isora)](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/9c611d99.jpg?impolicy=resizecrop&rw=297&ra=fit) ![9 restaurants, lunch, dinner served; local and international cuisine - RedLevel at Gran Melia Palacio de Isora - Adults Only (Guia de Isora)](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/1605513d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, black sand, sun loungers, beach umbrellas - RedLevel at Gran Melia Palacio de Isora - Adults Only (Guia de Isora)](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/a8ea13a6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This adults-only beachfront retreat caters to active travelers seeking relaxation and recreation. Enjoy body treatments or sports massages at the spa, practice yoga in the gym, or lounge by one of three outdoor pools. On-site volleyball and archery are also available. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - All-inclusive - Spa - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=4322283&PinnedHotelID=4322283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=4322283&PinnedHotelID=4322283&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=4322283&PinnedHotelID=4322283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=4322283&PinnedHotelID=4322283&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4322283&PinnedHotelID=4322283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4322283&PinnedHotelID=4322283&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4322283&PinnedHotelID=4322283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4322283&PinnedHotelID=4322283&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Red Level Junior Suite Front Ocean View ![View from room](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/7553dbc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Red Level Junior Suite Front Ocean View 8.0 Very good 1 review ### Highlights Furnished balcony Air conditioning Club Lounge LCD TV Pillow menu Blackout drapes/curtains Premium bedding Separate bathtub and shower - 581 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed - Ocean view ### View all photos for Red Level, Deluxe Room, Partial Ocean View ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/72bfd128.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Red Level, Deluxe Room, Partial Ocean View 9.2 Wonderful 5 reviews ### Highlights Furnished balcony Air conditioning Club Lounge LCD TV Pillow menu Blackout drapes/curtains Premium bedding Separate bathtub and shower - 581 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed - Partial ocean view ### View all photos for Red Level Junior Suite Front Ocean View with Whirlpool ![Red Level Junior Suite Front Ocean View with Whirlpool](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/b0e3a73d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Red Level Junior Suite Front Ocean View with Whirlpool ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Club Lounge LCD TV Pillow menu Blackout drapes/curtains Premium bedding - 581 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed - Ocean view ### View all photos for Red Level, Villa, Private Pool ![Red Level, Villa, Private Pool](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/51078187.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Red Level, Villa, Private Pool ### Highlights Yard Separate sitting area Private pool Private indoor hot tub Air conditioning Club Lounge LCD TV Pillow menu - 4306 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) ![Deluxe Room, Partial Ocean View (Redlevel with Whirlpool)](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/5e4a2536.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Club Lounge LCD TV Pillow menu Blackout drapes/curtains Premium bedding - 581 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed - Partial ocean view ### View all photos for Red Level Junior Suite Large Terrace with Whirlpool ![Red Level Junior Suite Large Terrace with Whirlpool](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/dc4c7ed9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Red Level Junior Suite Large Terrace with Whirlpool 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Club Lounge LCD TV Pillow menu Blackout drapes/curtains Premium bedding - 1001 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed - Garden view ### View all photos for Red Level Master Suite Ocean View with Terrace Bathtub ![Red Level Master Suite Ocean View with Terrace Bathtub](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/00cf5ecc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Red Level Master Suite Ocean View with Terrace Bathtub ### Highlights Furnished balcony Separate sitting area Air conditioning Club Lounge LCD TV Pillow menu Separate bedroom Premium bedding - 1195 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed - Partial ocean view ### View all photos for Red Level Deluxe ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/5000000/4330000/4322300/4322283/3c237185.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Red Level Deluxe 10.0 Exceptional 1 review ### Highlights Furnished balcony Air conditioning Club Lounge LCD TV Pillow menu Blackout drapes/curtains Premium bedding Separate bathtub and shower - 581 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuia-De-Isora-Hotels-RedLevel-At-Gran-Melia-Palacio-De-Isora-Tenerife.h4322283.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuia-De-Isora-Hotels-RedLevel-At-Gran-Melia-Palacio-De-Isora-Tenerife.h4322283.Hotel-Information) ## About the area Located in Guia de Isora, RedLevel at Gran Melia Palacio de Isora - Adults Only is on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can check out Los Gigantes Marina. Looking to enjoy an event or a game while in town? See what's happening at Tenerife Top Training or Magma Art and Congress Centre. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. [Visit our Guia de Isora travel guide](https://www.expedia.ca/Guia-De-Isora.dx6034055) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.20624%2C-16.83331&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iTHC9wckOemAcV5_fsxu-5f2RX4=) Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686 ### What's nearby - ![0_120695488](https://images.trvl-media.com/place/553248635976496715/8c9e26dd-cd76-486b-b0af-c90617f8a102.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tenerife Beaches 10 min walk \- 0.9 km - Alcala Beach 3 min walk \- 0.3 km - Playa La Jaquita 3 min walk \- 0.3 km - Playa de Punta Blanca 12 min walk \- 1.0 km - Playa de los Tarajales 6 min drive \- 2.3 km ### Getting around - Tenerife South Airport (TFS) 41 min drive ### Restaurants - Tamara Lobby Bar 4 min drive - Agave 9 min walk - Areia Beach Bar 6 min walk - La Divina 15 min walk - Isora Pool Bar 4 min drive ## About this property ### RedLevel at Gran Melia Palacio de Isora - Adults Only Luxury hotel near Alcala Beach Located close to Los Gigantes Marina and Los Gigantes Beach, RedLevel at Gran Melia Palacio de Isora - Adults Only provides 2 poolside bars, a beach bar, and a free daily manager's reception. Active travelers can enjoy archery, fitness classes, and volleyball at this hotel. Treat yourself to Ayurvedic treatments, a detox wrap, or a hot stone massage at Spa by Clarins, the onsite spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare, and local and international cuisine. Pilates classes and yoga classes are offered at the 24-hour gym; RedLevel at Gran Melia Palacio de Isora - Adults Only also has a terrace, shopping on site, and a coffee shop/cafe. In addition to a garden and a hair salon, guests can connect to free in-room WiFi. Other perks include: - 3 outdoor pools along with cabanas, sun loungers, and pool umbrellas - Free self parking and valet parking - 2 outdoor tennis courts, an electric car charging station, and express check-out - Express check-in, a 24-hour front desk, and wedding services Room features All 110 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. Other amenities include: - Rainfall showers, designer toiletries, and separate tubs/showers - 32-inch LCD TVs with premium channels - Wardrobes/closets, recycling, and electric kettles ### All-inclusive details All-inclusive room rates at RedLevel at Gran Melia Palacio de Isora - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included Premium alcoholic beverages included In-room minibar (non-alcoholic beverages included) ### Land activities Fitness facilities Volleyball ### Lessons/classes/games Aerobics Yoga ### Entertainment Onsite entertainment and activities Onsite live performances ## Similar properties ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39630000/39628300/39628274/bcc5a7af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal River, Luxury Hotel - Adults Only Costa Adeje - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 142 reviews CA $1,088 CA $1,165 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=39628274&PinnedHotelID=39628274&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18750000/18741400/18741335/9d06b917.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Hideaway Corales Beach, part of Barceló Hotel Group - 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Oasis Mediterranean ### Things to do - 2 outdoor tennis courts - 24-hour gym - 3 outdoor padel courts - 3 outdoor pools - Archery - Evening entertainment - Fitness classes - Full-service spa - Library - Piano - Pilates classes - Segway rentals/tours - Shopping - Tennis lessons - TV in common areas - Volleyball - Yoga classes ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 12,917 square feet of conference space - 14 meeting rooms - Business center - Computer station ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - In a nature reserve - On the beach - On the boardwalk/promenade - On the waterfront - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 12 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Sauna - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - Ballroom - Banquet hall - Built in 2008 - Eco-friendly cleaning products used - Lifeguards - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels - iPod dock ### Food and drink - 24-hour room service - Electric kettle - Espresso maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Eco-friendly toiletries - Iron/ironing board - Laptop-compatible safe - Phone - Recycling ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 80 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total pets Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: EUR 80 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms Guests under 16 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as RedLevel Gran Meliá Palacio Isora Tenerife RedLevel Gran Meliá Palacio Tenerife RedLevel Gran Meliá Palacio Tenerife Hotel RedLevel Gran Meliá Palacio Tenerife Hotel Isora RedLevel Gran Meliá Palacio Isora Tenerife Hotel Guia de Isora RedLevel Gran Meliá Palacio Isora Tenerife Hotel RedLevel Gran Meliá Palacio Isora Tenerife Guia de Isora RedLevel at Gran Meliá Palacio de Isora Tenerife RedLevel Gran Meliá Palacio I RedLevel at Gran Meliá Palacio de Isora Tenerife RedLevel at Gran Melia Palacio de Isora Tenerife RedLevel at Gran Melia Palacio de Isora Adults Only RedLevel at Gran Melia Palacio de Isora - Adults Only Hotel ## Frequently asked questions ### Does RedLevel at Gran Melia Palacio de Isora - Adults Only have a pool? ### How much does it cost to stay at RedLevel at Gran Melia Palacio de Isora - Adults Only? ### Is RedLevel at Gran Melia Palacio de Isora - Adults Only pet-friendly? ### How much is parking? ### What time is check-in at RedLevel at Gran Melia Palacio de Isora - Adults Only? ### What time is check-out at RedLevel at Gran Melia Palacio de Isora - Adults Only? ### Are there all-inclusive benefits at RedLevel at Gran Melia Palacio de Isora - Adults Only? ### Where is RedLevel at Gran Melia Palacio de Isora - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## RedLevel at Gran Melia Palacio de Isora - Adults Only Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 323 8 - Good 62 6 - Okay 15 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Alexander Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff and calm atmosphere ##### Alexander Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Harry Jan 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely resort in a wonderful location. Very easy to get around the island via car so highly recommend a rental. The resort is quite nice, peaceful and relaxing with very good restaurants. ##### Harry Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Emily Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, great selection of restaurants. Red Level is definitely worth the extra money. We will absolutely return ##### Emily Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Leslie Sep 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Adult only Redlevel area felt like a small hotel but with benefits of large luxury hotel. Lots of great pools. ##### Leslie Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Adrian Mar 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff very good with lots assistance with several issues during our stay,would definitely recommend ##### Adrian Stayed 9 nights in Feb 2024 ### 10/10 Excellent #### Ben Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and great location, not too many rules and regulations so you can just get on and enjoy your holiday on your terms. Highly recommend. ##### Ben Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Sury Nov 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful facility and super helpful staff. Love them ##### Sury Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Alexander Dec 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Red level staff … absolutely magnificent … they were helpful and responsive to all my needs and questions. I really want to come back as this was one of the experiences of a lifetime. ##### Alexander Stayed 5 nights in Dec 2024 ### 4/10 Poor #### Jeffrey Jul 11, 2025 Liked: Cleanliness Disliked: Amenities Resort grounds and room size/cleanliness were fabulous, everything else was below average. Pool staff would not take an order - no service to save their lives, rather talk amongst themselves and would get upset when you'd walk to the bar to order - this resort could double/triple profits overnight if they learned and charged for service. I paid Red Level to escape kids and to relax - my ocean view room was over the Italian kitchen and other amenities downstairs, could hear loud noises, banging and yelling until 1-2 AM each evening. The high-end restaurant at Red Level was horrid! If you want to overpay for fluffy bite size crap you are in luck...just don't waste your time no matter how they market the experience. Americans - this is primarily a Spanish/Brit facility. The grounds are NOT huge they are adequate and simple to move throughout, the food is bland, most of the buffet are cold cuts and things you just won't eat (stewed tomatoes, cabbage salads etc... evenings they cooked steaks but still don't have a clue how to prepare (even with their chef hats on) the major option was would you like a sprinkle of salt on that? Make sure to bring an electrical converter to charge phones etc as everything is European. Nice hotel but really frustrating atmosphere when trying to relax and escape normal everyday issues. ##### Jeffrey Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Neall Mar 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing Hotel, amazing stay ##### Neall Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Derek Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Second time here, better than the first. ##### Derek Stayed 6 nights in May 2025 ### 10/10 Excellent #### Igor Sep 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent quite facility in a big hotel. ##### Igor Stayed 6 nights in Sep 2023 ### 10/10 Excellent #### Oliver May 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel and fantastic staff. Food was genuinely outstanding. Breakfast was a highlight having been served by the most friendly and welcoming staff only to be beaten by Gabriella in the Italian restaurant whose warmth and attention to detail were exemplary ##### Oliver Stayed 3 nights in May 2023 ### 10/10 Excellent #### Leonid Jun 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful everything ##### Leonid Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Jacqueline Gaye Jul 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is our second stay at the Red Level and we weren’t disappointed. The level of customer service throughout the hotel is exemplary, the grounds are immaculate, the cuisine varied and first class and the accommodation and housekeeping excellent. If I could sum this hotel up in five words - “A little bit of paradise”. ##### Jacqueline Gaye Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### Derek B May 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Amazing property with a nice public beach and promenade right outside. Friendly staff, great food, good drinks, nice room, incredible views. Can’t ask for much more. Great way to spend the weekend, or a week. My one and only complaint were that the light switches in the room were difficult to operate at times. ##### Derek B Stayed 3 nights in May 2023 ### 6/10 Okay #### Simon Richard May 22, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities We have stayed RedLevel at Gran Melia Palacio de Isora on 4 occasions now going back to 2016 but to be honest Gran Melia need to up their game if this is "flag ship" "Red Level" offering as the hotel is now looking quite tired and the rooms are needing a complete rework now. Not good frankly and still quite expensive. The room was not very clean, the furniture in the room was in poor condition with doors that don't close on wardrobes and drawers that stick. The bathroom was very tired and not clean in places. The restaurants offered poor quality food that is sold as high end dining at a high price. One meal was inedible. We ate out of the hotel for the rest of the holiday at local restaurants and paid far less with very good quality. I don't mind paying for great quality food but this was far from it. Sun beds around the red level pool and in the red level garden were dirty and in poor condition in some cases.Overall very disappointing. Gran Melia just lost a good customer. ##### Simon Richard Stayed 10 nights in May 2023 ### 8/10 Good #### Marco Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zimmergeruch war gewöhnungsbedürftig.Schöne Poolanlage ##### Marco Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gaoli Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 酒店环境好，卫生服务设施齐全，舒适度 ##### Gaoli Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Valentina May 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Tutto perfetto. Un letto comodissimo, una doccia fantastica, personale all’altezza. Sono stati 4 giorni indimenticabili! Grazie Red Level! ##### Valentina Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Marko Feb 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tasokas resort! Palvelu erinomainen ja kohteessa useita lomakeskuksen omia ravintoloita. ##### Marko Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Cuno Nov 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ferien wie man es sich wünscht! Sehr freundliches und gut geschultes Personal. An dieser Stelle ein besonderes Dankeschön an Jessica von der Reception. Wir kommen sehr gerne wieder. ##### Cuno Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### Guido Apr 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir sind keine Pauschalurlauber und meiden große Hotels mit All-In und großem Animationsprogramm. Die Anlage ist groß, aber es verläuft sich im RedLevel-Bereich sehr gut. Insgesamt ist es eine chillig und schöne Anlage mit vielen Möglichkeiten und mit sehr freundlichem Personal. ##### Guido Stayed 5 nights in Apr 2023 ### 10/10 Excellent #### Susan Mar 23, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A gem of a hotel and staff in Tenerife Excellent hotel - lovely staff who were extremely helpful and friendly. Plenty of choices to eat both in the complex and in the area. Really enjoyed our stay and would go back there again. ##### Susan Stayed 5 nights in Mar 2022 ### 10/10 Excellent #### Marco Jan 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sauber, sehr freundliches Personal, grosses Angebot ##### Marco Stayed 6 nights in Dec 2021 ## Expedia's Latest Trends ### Hotels > [Paradisus Salinas Lanzarote – All Inclusive – Adults Only](https://www.expedia.ca/Teguise-Hotels-Paradisus-Salinas-Lanzarote.h869319.Hotel-Information) > > [PORT ROYALE Apartments](https://www.expedia.ca/Arona-Hotels-PORT-ROYALE-Apartments.h94905901.Hotel-Information) > > [Shambhala Fuerteventura](https://www.expedia.ca/La-Oliva-Hotels-Shambhala-Fuerteventura.h70917795.Hotel-Information) > > [Apartamentos Costamar](https://www.expedia.ca/Arona-Hotels-Apartamentos-Costamar.h9553361.Hotel-Information) > > [Plus Fariones Apartamentos](https://www.expedia.ca/Tias-Hotels-Apartamentos-Fariones.h8250211.Hotel-Information) > > [Hotel Riu Oliva Beach Resort - All Inclusive](https://www.expedia.ca/La-Oliva-Hotels-Hotel-Riu-Oliva-Beach-Resort.h4606992.Hotel-Information) > > [Santa Catalina, a Royal Hideaway Hotel](https://www.expedia.ca/Las-Palmas-De-Gran-Canaria-Hotels-Santa-Catalina.h11800.Hotel-Information) > > [106 - Casa Flamingo (LH106)](https://www.expedia.ca/Yaiza-Hotels-106-Casa-Flamingo.h21682499.Hotel-Information) > > [Hotel Mogan Princess & Beach Club- All Inclusive](https://www.expedia.ca/Mogan-Hotels-Hotel-Mogan-Princess-Beach-Club.h1526902.Hotel-Information) > > [Atlantis Park Resort](https://www.expedia.ca/San-Cristobal-De-La-Laguna-Hotels-Atlantis-Park-Resort.h6997672.Hotel-Information) > > [Apartamentos LIVVO Morromar](https://www.expedia.ca/Tias-Hotels-Apartamentos-Morromar-THe-Home.h1388121.Hotel-Information) > > [Nautilus Lanzarote](https://www.expedia.ca/Tias-Hotels-Nautilus-Lanzarote.h1249689.Hotel-Information) > > [Servatur Puerto Azul](https://www.expedia.ca/Mogan-Hotels-Servatur-Puerto-Azul.h1154535.Hotel-Information) > > [Balcón del Mar](https://www.expedia.ca/Mogan-Hotels-Balcon-Del-Mar.h10537362.Hotel-Information) > > [Hotel Lava Beach](https://www.expedia.ca/Tias-Hotels-Hotel-Lava-Beach.h24427228.Hotel-Information) > > [Servatur Hartaguna - Adults Only](https://www.expedia.ca/Mogan-Hotels-Apartamentos-Hartaguna.h37689373.Hotel-Information) > > [Bhavana Surf House - Hostel](https://www.expedia.ca/La-Oliva-Hotels-Bhavana-Surf-House.h31279852.Hotel-Information) > > [Rosamar Resort Lanzarote](https://www.expedia.ca/Tias-Hotels-Rosamar-Resort-Lanzarote.h11898726.Hotel-Information) > > [Dream Bocayna Village Playa Blanca](https://www.expedia.ca/Yaiza-Hotels-Tacande-Bocayna-Village-Feel-And-Relax.h1895484.Hotel-Information) > > [Atlantis Las Lomas](https://www.expedia.ca/Tias-Hotels-Atlantis-Las-Lomas.h11619478.Hotel-Information) > > [Barceló Santiago - Adults Only](https://www.expedia.ca/Santiago-Del-Teide-Hotels-Barcelo-Santiago.h970635.Hotel-Information) > > [Gloria Palace Royal Hotel & Spa](https://www.expedia.ca/Mogan-Hotels-Gloria-Palace-Royal-Hotel-Spa.h2897948.Hotel-Information) > > [Aqua Suites Hotel Boutique](https://www.expedia.ca/Tias-Hotels-Aqua-Suites-Lanzarote.h36171414.Hotel-Information) > > [El Marqués Palace by Intercorp Hotel Group](https://www.expedia.ca/Santiago-Del-Teide-Hotels-El-Marques-Palace-By-Intercorp-Hotel-Group.h6152714.Hotel-Information) > > [Ohasis Boutique Suites](https://www.expedia.ca/Arona-Hotels-Ohasis-Boutique-Suites.h12031020.Hotel-Information) > > [Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels.d178245.Travel-Guide-Hotels) > > [MAAR House](https://www.expedia.ca/La-Oliva-Hotels-Agua-Surfhouse.h39487640.Hotel-Information) > > [Pandora apartment](https://www.expedia.ca/Arona-Hotels-Pandora-Apartment.h99405149.Hotel-Information)