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Reviews of Armidale Motel

3 out of 5
Armidale Motel
66 Glen Innes Rd, Armidale, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 44 out of 138 reviews" "
Rating 8 - Good. 59 out of 138 reviews" "
Rating 6 - Okay. 21 out of 138 reviews" "
Rating 4 - Poor. 10 out of 138 reviews" "
Rating 2 - Terrible. 4 out of 138 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room.
Stayed 2 nights in Oct 2022

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service, amenities
Friendly service
Stayed 1 night in Sep 2022

8/10 Good

Naomi

Travelled with family
Liked: Staff & service
A comfortable, simple motel room for an overnight stay.
Stayed 1 night in Aug 2022

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good position friendly staff very clean
Stayed 1 night in Aug 2022

4/10 Poor

Glen

Travelled with family and small children, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was in need of significant repair. There wash basin in the powder room was missing one tap and the other did not operate. Tiles were missing in the bathroom, there was a crack in a mirror and it looked tired in general.We had running hot water the first night, however no hot water at all in the morning. The price was much higher in comparison to other much better accommodation facilities, would be due to having our pet with us.
Stayed 1 night in Jun 2022

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic motel, easy checkin, friendly staff with good communication. Happy to come back in future!
Stayed 2 nights in Jun 2022

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were warm. Electric blankets and oil heaters kept us very toasty. Unfortunately the room stunk like a sewer. Our room was tired and beyond dated. Mouldy bathrooms, greasy fingerprints on kettle and fridge had previous guests leftovers in it, fridge hadn't been cleaned out. I would "camp" before staying here again, at least it has fresh air. Not sure if our room was one of the originals and there are updated rooms, but I felt grotty the whole time. Alarming to me that previous response to reviews was that the property has repeat bookings. Makes me seriously concerned about people's expectations. Hate to be a whinger but I've got to be honest
Stayed 2 nights in Jun 2022

4/10 Poor

Glenda

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient - dog friendly-very small room at beginning but on returning a lovely Deluxe room that was excellent. Staff were very obliging and room was excellent 2nd time around. Would recommend it to stay if you have a dog
Stayed 1 night in May 2022

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately the advertised compliment breakfast was unavailable. The staff mentioned that because of COVID the breakfast area was closed Nice big car park
Stayed 1 night in May 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Arman

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly :)
Stayed 1 night in Apr 2022

8/10 Good

Arvinndkumar

Business traveller
Liked: Cleanliness, amenities
Was a short distance to the university
Stayed 5 nights in Apr 2022

10/10 Excellent

Anyhony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 2 nights in Apr 2022

8/10 Good

Kelly

Stayed 1 night in Dec 2021

4/10 Poor

Melissa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2021
Response from Armidale Motel on Nov 22, 2021
Dear Melissa, we are sorry you didn't enjoy your stay given the low rating you have provided. We are somewhat at a loss as you were upgraded to a recently repainted room and your views are well below our expectations and those of recent guests who have given us 5/5.

10/10 Excellent

Peter, North Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location. Tesla charger at the door.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated pet friendly accommodation.
Stayed 3 nights in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff, clean, very small very old desperate for a revamp
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Did the job
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Air-conditioner failed to work even after an attempt to fix The grounds need a good tidy up
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Nice to be able to have my dog sleep in the room.
Stayed 1 night in Mar 2021
Response from Armidale Motel on Mar 23, 2021
Fantastic

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Armidale Motel on Mar 6, 2021
Thank for your rating!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space and ease of access to property and rooms.
Stayed 1 night in Jan 2021
Response from Armidale Motel on Mar 6, 2021
So glad you enjoyed your stay

6/10 Okay

Gillian

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
the website said it was a Deluxe room - but it wasn't. Had a small seating area outside but couldn't open fly wire screen, no soap holder in shower, hair dryer did't work. No sign of continental breakfast which was supposed to be part of the price. It was a place to sleep en route to another place and the bed was clean and comfortable but a little disappointing
Stayed 1 night in Jan 2021

8/10 Good

Marcus, Canberra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little motel, good amenities and comfortable beds
Stayed 1 night in Dec 2020

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very friendly and helpful, nice place to stay
Stayed 1 night in Sep 2020

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
work trip
Excellent service. Great value. Lovely room. Great restaurant.
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay as always
Always kind and excellent service in a value for money Motel. The breakfast is fab too. Just right.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Value for money with basic breakfast and free wifi
Stayed 2 nights in Dec 2019

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the friendly owners and service. Meals were great value and facilities excellent.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
People lovely but no replacement of tea etc, bin not emptied.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Breakfast included which is a plus as the property is not close to the town centre
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
We didn’t even stay, we left the property to find something of an acceptable standard. Very disappointing.
Stayed 1 night in Oct 2019
Response from Armidale Motel on Oct 21, 2019
It is disappointing that you did not enjoy your stay or express what caused you to have an issue. Your room is a popular option for many travellers seeking budget accommodation and we were sold out of that option that evening.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location & Friendly Staff
Stayed 1 night in Oct 2019
Response from Armidale Motel on Oct 21, 2019
We are so happy that you enjoyed your stay. Everyone works hard to ensure that you have a great time while you are with us. We look forward to seeing you again

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is tired and run down. The whole place needs a good clean. Poor value for money.
Stayed 1 night in Oct 2019
Response from Armidale Motel on Oct 21, 2019
Sorry you did not enjoy your stay. While we are an older motel, many guest enjoy our rooms and facilities at our value for money pricing.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat functional and clean Quiet location Nice comfortable bed.
Stayed 1 night in Sep 2019
Response from Armidale Motel on Oct 21, 2019
Thank you for taking the time to review our business. Many of our guest find the beds very comfortable and I am glad you enjoyed your stay.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a lovely family room with plenty of space. Being pet friendly was the reason we picked this Motel and we were very happy with our stay. The dinner prepared by the Motel was also wonderful.
Stayed 1 night in Sep 2019
Response from Armidale Motel on Oct 21, 2019
Thank you for your feedback. We look forward to seeing you again.

6/10 Okay

Verified traveller

Travelled with pets
Liked: Cleanliness
Pros: It was great to have a pet friendly place to stay. The sheets were quality and clean, and the bed was comfortable. Having a microwave in the room was a nice surprise. The shower had good pressure and plenty of hot water. Cons: The light in the bathroom was full of dead bugs, the walls in the bedroom have peeling paint and marks on them. The wall to next door was very thin and I was bothered by doors being closed loudly and baby crying. Overall, it was quite expensive, I was glad to have a place to sleep with my pet, but I would try somewhere else if I was in Armidale again. It has the potential to be a really great little motel.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No highway noise was great and we didn't have to go out for dinner.
Stayed 1 night in Jul 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant but breakfast was very basic can even do without
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, good value for money. Good location, away from the noise of the centre of town.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Great view out front and facilities wwere clean and tidy.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to have my dog it was excellently maintained and staff were friendly and helpful
Stayed 1 night in Jul 2019