In-room safe, desk, laptop workspace, free WiFi

Reviews of Microtel Inn & Suites by Wyndham Ardmore

2 out of 5
Microtel Inn & Suites by Wyndham Ardmore
1904 Cooper Drive, I-35 Exit 32, Ardmore, OK

Reviews

6.8
Rating 10 - Excellent. 159 out of 689 reviews" "
Rating 8 - Good. 200 out of 689 reviews" "
Rating 6 - Okay. 146 out of 689 reviews" "
Rating 4 - Poor. 78 out of 689 reviews" "
Rating 2 - Terrible. 106 out of 689 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Katrina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lost power around 10 and it was never restored during my stay. This made it unbearably hot, staff did not offer to comp or discount our rooms. Leaky windows in another guests room. Breakfast was stale.
Stayed 1 night in Apr 2024
Response from Manager on May 2, 2024
Hello Katrina, We apologize for the inconvenience you experienced during your stay. Guest satisfaction is our priority, and we encourage any future concerns to be addressed directly with our management team for further assistance. Your feedback is valuable as we strive to improve our services for all guests.

6/10 Okay

Martin

Stayed 2 nights in Apr 2024
Response from Manager on May 4, 2024
Hello Martin,We truly value your stay with us and hope you had a satisfactory experience. If there are any details you wish to share for us to improve, please feel free to contact us. We look forward to welcoming you again in the future.

8/10 Good

Naresh

Travelled with family
Liked: Staff & service
Disliked: Amenities
It is near a highway but I would have thought that the sound proofing should be better. It is a very basic hotel, ok if you’re only looking for a bed but nothing more.
Stayed 1 night in Apr 2024
Response from Manager on Apr 30, 2024
Hello Naresh,We appreciate your feedback and apologize for any inconvenience caused by the noise. We strive to provide a comfortable stay for all guests and will share your comments with the team for future improvements. Thank you for choosing to stay with us.

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
User friendly and easy access
Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Hello CJ,We appreciate your positive feedback on our hotel's user-friendly facilities and convenient access. Should you have any further comments or suggestions, please feel free to reach out to our management team.

4/10 Poor

linda, idabel

Travelled with family
Disliked: Staff & service
Very clean and a fantastic location!!!! If you just want a clean place to sleep! My air conditioner was extremely loud !!! My last night my tv wasn’t working to ask for service ! She tried to fix it then said she would call someone! They never came so I ask to move to another room beside me(I knew to was empty and I was told they didn’t have any room for me to switch too!!! NOT TRUE!!!
Stayed 3 nights in Apr 2024
Response from Manager on Apr 25, 2024
Hello linda, We appreciate your feedback and are glad you enjoyed our location. We apologize for the inconvenience you faced with the air conditioning and TV. We always aim to deliver prompt service to our guests. Rest assured your comments will be shared with the team for improvement. Thank you for bringing this to our attention.

2/10 Terrible

Branden

Travelled with family and small children
Disliked: Amenities
Poorest conditions and they said it was recently remolded..Had my Two small kids with me and the Sheet and pillow cases had HUMAN BLOOD Splatters. Bathroom looked like an old 7/11 restroom that hasn’t been attended to in days. Staff was very disrespectful. They called the cops on me when I asked for a refund because of the room’s condition. Very horrible experience indeed. Would NEVER recommend this Hotel to ANYONE
Stayed 7 nights in Apr 2024
Response from Manager on Apr 25, 2024
Hello Branden, We apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and we will address the issues mentioned to improve our services. Please feel free to contact our management team regarding your concerns. Our goal is to ensure all guests have a comfortable and pleasant stay.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the cheapest place I could find. It wasn't fancy, but it was clean and serviceable.
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Jeffrey,We're glad you found our hotel clean and serviceable during your stay. Your feedback is appreciated and we hope you had an overall pleasant experience with us. If you have any other comments or suggestions, feel free to reach out to us.

8/10 Good

Jackie

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice upgrades and soft beds close to interstate.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 25, 2024
Hello Jackie,We're thrilled you enjoyed our upgrades and found our beds comfortable during your stay. Being conveniently located near the interstate is one of our key features, and we're delighted it added value to your experience. Thank you for taking the time to share your positive feedback with us.

6/10 Okay

Stephen

Business traveller
Liked: Staff & service, property conditions & facilities
A $35 deposit on top of what I paid through Expedia. Not sure who's doing the house keeping but completely missed the first room given, it's a good thing they had extra availability. Reasonably priced for last minute stop for a small town off highway on a Friday night. Second room was clean, not a fan of fabuloso smell. At least it let's you know someone cleaned room.
Stayed 1 night in Mar 2024
Response from Manager on Apr 25, 2024
Hello Stephen, We apologize for any inconvenience caused by the deposit policy. We appreciate your feedback on the cleanliness of the rooms and will address the housekeeping issue internally. Your comments help us improve our services for future guests. Thank you for choosing to stay with us and sharing your experience.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet facilities people are friendly staff was friendly pretty decent breakfast I love the waffles will come back again guaranteed
Response from Manager on Apr 25, 2024
Hello Robert,We're delighted to hear you enjoyed the quiet facilities, friendly staff, and our breakfast menu. Your praise for our waffles is appreciated, and we look forward to welcoming you back again in the future.

2/10 Terrible

Triston

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Manager on Apr 25, 2024
Hello Triston, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them accordingly.

6/10 Okay

Samantha

Stayed 1 night in Feb 2024
Response from Manager on Apr 25, 2024
Hello Samantha, We hope you had an overall pleasant stay with us. Should you have any specific feedback to share about your experience, please don't hesitate to reach out to us directly. We value your input and would love to hear from you.

10/10 Excellent

Patricia

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
They make sure the rooms are very clean. The staff are real friendly and helpful. They have hot shower, comfortable beds and the ac/heat works well. You can't beat the price. People complain about stained towels but that's one way of keeping the price low. They could throw them away but then they'd have to charge more. We have been here for 3 months while waiting on our place to be ready. This is our last night here. It's bitter sweet. We're excited about the new place but we'll miss it here too. I would recommend this hotel to anyone looking for a comfortable inexpensive stay.
Stayed 2 nights in Jan 2024
Response from Manager on Apr 25, 2024
Hello Patricia, We appreciate your kind words about our clean rooms, friendly staff, and comfortable amenities. It was a pleasure having you with us for the past three months. We are delighted to hear that you had an enjoyable stay, and we look forward to welcoming you back in the future. Your recommendation means a lot to us.

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Apr 25, 2024
Hello Dustin, We're sorry to hear that your stay fell below expectations. Please feel free to reach out to us with any specific feedback you would like to share so we can address it promptly.

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price of the Hotel and the staff very friendly.
Stayed 1 night in Dec 2023
Response from Manager on Apr 25, 2024
Hello Julia,We are delighted to hear that you found our staff friendly. We appreciate your feedback on our competitive pricing. Your compliments will surely motivate our team to provide even better service in the future.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Low cost. Very clean.
Stayed 2 nights in Dec 2023

2/10 Terrible

Cathy

Stayed 3 nights in Nov 2023
Response from Manager on Apr 25, 2024
Hello Cathy, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly with any specific feedback so we can address your concerns and improve our services. We value your input to ensure a better experience for future guests.

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There were no chairs at the tables where the continental breakfast was and there was no protein available. The hotel owner operator eoom window had a miniblind with burn marks on it as if they caught it on fire. Looked tacky. Will not book this location again.
Stayed 1 night in Nov 2023

10/10 Excellent

Lucas

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Very friendly staff easy to get along with did everything they could help you with Jeff and stay there again
Stayed 4 nights in Nov 2023

6/10 Okay

Mario

Travelled with partner
The toilet seat was way loose. The counter top to the bathroom sink was broken and patched with caulking. The room smelled musty no deodorant or disinfectant smell of any kind.
Stayed 1 night in Nov 2023

10/10 Excellent

Noe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Micah

Stayed 1 night in Nov 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, dark, quiet and wonderful
Stayed 1 night in Oct 2023

4/10 Poor

Stephanie

Disliked: Property conditions & facilities
Room floors were dirty, refrigerator was defrosting, baby cockroaches in the shower. Shower pressure sucked. Toilet too close to the countertop
Stayed 1 night in Oct 2023

8/10 Good

Tina

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Lavonte

Stayed 3 nights in Sep 2023

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff decent room. Only thing i found negative ( if i had to say anything) is humidity is quite high and whoever they hired for painting did a poor job lol. Otherwise one of the nicest 2 star hotels ive stayed at

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleepy well
Stayed 1 night in Sep 2023

6/10 Okay

Donald

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Hillary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was amazingly cold. Beds like laying on a huge pillow.
Stayed 2 nights in Sep 2023

2/10 Terrible

Amy

Ugh…so frustrating
I booked a room at the Castle Rock, CO location and the confirmation had me at the Ardmore, Oklahoma location. Called and explained and the desk manager kept saying to cancel on my end, which I couldn’t do. I hate being this person but he spoke broken English and had a hard time communicating with me.
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Brittany

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
While traveling we started trying to contact the hotel to let them know we would be arriving late. After 1hr 30 mins of being able to make no contact we decided to call Expedia and see what they could do. They also tried several times with no answer. Expedia told me they would send a email to the hotel to let them know about late check in. After arriving to the hotel at 3am we were placed on the second floor (no elevator) not a issue for us but it was for my mother. Getting into the hotel room we walked through the door and 3 small roaches ran across the bathroom floor. The room was about 100 degree so we instantly turned on the a/c. My mom and wife were instantly ready to leave after seeing the roaches but i convinced them i would search the room really good (I had just got done driving several hours and had no interested in trying to find another hotel last minute) I was tasked with going to the restroom and killing the roaches. Was able to kill one the other two ran back into the light fixture. The shower was disgusting. It had hair on the sides of the tub and either shampoo or conditioner on the walls ( very obvious you wouldn’t miss it) the rags were brown and the room smelled awful. The hallways smelled like you were at a animal shelter. The smell of marijuana was strong walking down the dirty hallways. The morning of check out we went downstairs and waited in the lobby for someone to show up to check us out. While sitting there, there were also small roaches running.
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, surrounded by places to eat.
Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean parking was easy and well light easy to check in .
Stayed 2 nights in Aug 2023

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service
Its ok
Had roaches, said they had no extra blankets, but breakfast was ok.
Stayed 1 night in Aug 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness
Stayed 1 night in Aug 2023

2/10 Terrible

Jazmin

Stayed 2 nights in Aug 2023

8/10 Good

Ashley

Stayed 2 nights in Aug 2023

4/10 Poor

Emmanuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Just bad
The building inside was ok, but once wr got i to out room, cockroaches apperead in a bunch, plus the lock equipped did not work we had all of them missing besides the card lock, the shower was ok more hot water than cold and when they came to clean the room they only did one bed and not both, plus the sheets were very dirty. Over all will not be staying here again
Stayed 2 nights in Aug 2023

4/10 Poor

Sheri

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we were in had many issues. Shower curtain rod and toilet paper holder were coming out of the wall. Toilet seat not secure. Mold along the floor and around the tub. We had been here before and were impressed with the property. Very disappointed this time.
Stayed 1 night in Aug 2023

8/10 Good

Roustam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Eli

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t book at this hotel, even to save money. It was dirty as hell. I had to go down to the lobby 3 different times for new sheets and pillow cases because the “clean” ones in the room were so filthy.

2/10 Terrible

Roosevelt

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities
I asked for clean towels and the towels that they gave me smelled dirty and had a stain, the bed smelled dirty too. I don’t even think they wash towels or sheets in this hotel, the room was really dirty too, plus the guy in the night and the lady in the morning they were really rude
Stayed 2 nights in Jul 2023

6/10 Okay

Robert

Disliked: Property conditions & facilities
Mediocre
You get what you pay for. Extremely fair price but lacking even for no frills. The place simply needs a little TLC and it would be an exceptional value.
Stayed 1 night in Jul 2023

8/10 Good

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No frills, but the price is right.
Stayed 1 night in Jul 2023

10/10 Excellent

Litechsia

Stayed 1 night in Jul 2023

6/10 Okay

Gregory

Business traveller
Liked: Property conditions & facilities, room comfort
Thankfully it was truly a non smoking room but was musty and hot as they keep air units off to conserve energy. Took about hour to cool down. Otherwise clean and comfortable.
Stayed 1 night in Jul 2023