Nos merveilleux cottages à Arapuni

« The air conditioner was broken and there was no heating from the second day and it was cold. The battery of the electronic key ran out and I couldn't put it in for about 2 hours. I contacted the owner in a hurry, but it was a pity that he prioritised his errands and did not respond immediately. ( It may be normal in New Zealand, but it was very uneasy for people who came from abroad for the first time) »

« We recently stayed here as we were flying in overseas for a wedding. The location was perfect, however that is the only positive. Sadly the listing was nothing as described. Communication was appalling ,we prebooked this almost a year in advance. Days before we were due to arrive I reached out and received nothing. I had to contact the help centre to find a number so I could personally contact the host. As there was 10 of us travelling we were extremely stressed and on top of that when we...