Indoor pool

Reviews of Wingate by Wyndham Appleton

2.5 out of 5
Wingate by Wyndham Appleton
132 N Mall Drive, Appleton, WI

Reviews

8.2

Very good

Rating 10 - Excellent. 370 out of 781 reviews" "
Rating 8 - Good. 236 out of 781 reviews" "
Rating 6 - Okay. 84 out of 781 reviews" "
Rating 4 - Poor. 55 out of 781 reviews" "
Rating 2 - Terrible. 36 out of 781 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca, Solon Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, nice room.
Stayed 1 night in May 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in May 2024

8/10 Good

Jean

Business traveller, Travelled with group
Liked: Staff & service
Construction and limited parking for handicapped
Stayed 1 night in May 2024
Response from AGM on May 8, 2024
Hi Jean,Thank you for sharing your rating of our Hotel. I apologize for the inconvenience while we are trying to make the hotel a better place. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip! And we hope to have the parking lot completed soon!Regards,Trevor J.

10/10 Excellent

Frank

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in May 2024
Response from AGM on May 8, 2024
Hi Frank,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again! Glad you enjoyed the breakfast!Regards,Trevor J.

10/10 Excellent

Scott, Greenfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite, friendly and attentive.
Stayed 2 nights in May 2024
Response from AGM on May 8, 2024
Dear Scott,Thank you for sharing your thoughts on your visit with us, we truly appreciate it. I will be sure to share your comments with our staff-they will be ecstatic to be publicly recognized for their hard work. See you soon!Regards,Trevor J.

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast!
Stayed 1 night in May 2024

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed here maybe 5-6 times in the last year. The driveway has always been a mess. This time they were starting repairs but I did not know about it until I checked in. They said because I made the reservation via a third party they did not have my phone and could not inform me. My first night they worked until after 6:00 right under my window, noise, vibration. I did not complain. The second day I had to move my car to the back lot by work start at 9:00 am but there is no door to enter from the back or the side (the side door was closed due to construction). That night I did not return until after 6:00. Just before 6:30 the following morning the crew was unloading wood which woke me and I could hear that noise over the fan running constantly. I was told that, gee, I saw there was going to be construction when I checked in, but yet I checked in. What was I supposed to do? I did not know their schedule of working on the drive. I had no other reservations for two nights. Little care on their part. Lots of other places to stay around there, as I go monthly to visit a friend in memory care. No refund happening.
Stayed 2 nights in Apr 2024
Response from AGM on May 8, 2024
Hello Sandra,Thank you for choosing Americinn Appleton Airport for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I am hoping you come see us again after the repairs are complete.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely, Trevor J.

10/10 Excellent

Ronald, Lake Tomahawk

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Breakfast!
Stayed 1 night in Apr 2024
Response from AGM on May 8, 2024
Dear Ronald,Thank you for your review and your patronage of the Americinn Appleton Airport, it is greatly appreciated. We are delighted to read you enjoyed our breakfast. Until next time...Regards,Trevor J.

6/10 Okay

Nathan

Travelled with partner, Travelled with group
Liked: Staff & service
Room was mediocre! Area was much nicer around the hotel. Parking lot was unfair with a large portion of concrete busted and moving.
Stayed 2 nights in Mar 2024
Response from ~ Katie on Apr 25, 2024
Thank you for reviewing your stay. I do apologize regarding our parking lot. We are currently working on our parking to create a better experience.

10/10 Excellent

Bonnie

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from AGM on Apr 14, 2024
Hi Bonnie,Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!Regards,Trevor J.

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Quiet remodeled hotel. Breakfast was good.
Stayed 2 nights in Apr 2024
Response from ~ Katie on Apr 25, 2024
Thank you for reviewing your stay.with us. I am happy to hear such lovely words.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
It was a great place but the air conditioner was a little noisy.
Stayed 1 night in Apr 2024
Response from Katie on Apr 12, 2024
Nicholas,Thank you for your kind review. Hope to see on your next adventure

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here probably 4 times in the last 6 months and just recently read some of the reviews. As far as cleanliness, I think the common areas like the entry, food areas, even the rooms I have had are clean. Using the stairs tho, I would say that needs some help. The issue I think is maintenance, in the bathroom especially and of course the parking lot. I enjoy their breakfast options and the location is very convenient for me.
Stayed 2 nights in Apr 2024
Response from AGM on Apr 10, 2024
Hello Sandra,Thank you for taking a moment to write down your thoughts on your recent stay with us, it is greatly appreciated. I will use this opportunity to share your feedback with our Housekeeping & Engineering departments, to make sure these unpleasantries do not keep happening. The parking lot will be taken care of this spring as we had to secure a contractor. What are you seeing in the guest rooms that we need to look at? We strive to make it better and would love to hear.We are so glad you love the breakfast, thank you!+We look forward to serving you in the future.Trevor J.

6/10 Okay

Elizabeth

Stayed 2 nights in Apr 2024
Response from AGM on May 8, 2024
Hello Elizabeth,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in those areas for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Kind regards,Trevor J.

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff at the hotel was medeochre at best. Desk was unattended. We had to wait for someone to get checked in. Upon departure, desk attendant was sleeping. Our room was good.
Stayed 1 night in Apr 2024
Response from AGM on Apr 10, 2024
Hi Karen,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, our front desk staff had been working a 16 hour shift due to other staff being ill. While this is not an excuse, I hope you understand.If you give us a chance to earn back your trust, I can assure you that we will show you how business is really done at Americinn Appleton Airport. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of.Please let me know if you have any other questions or concerns.Kind Regards,Trevor J.

10/10 Excellent

Peter

Stayed 1 night in Apr 2024
Response from ~ Katie on Apr 25, 2024
Thank you for taking the time to rate our hotel.Hope to see you next time.

10/10 Excellent

SCOTT

Stayed 1 night in Mar 2024
Response from Katie on Apr 25, 2024
Thank you for taking the time to review our hotel.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for the airport. Friendly staff and clean hotel.
Stayed 1 night in Jan 2024
Response from AGM on Mar 30, 2024
Hi Lori,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!Regards,Trevor J.

10/10 Excellent

Kurin, Delavan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from AGM on Mar 26, 2024
Hello Kurin,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Regards,Trevor J

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevor at the front desk was friendly, personable and professional.
Stayed 1 night in Mar 2024
Response from AGM on Mar 21, 2024
Hello Marlon,Thank you for taking time to review your stay with us. I enjoyed reading your review on your recent stay with us, thank you for your kind words. Please let us know if there is anything else we can do during this stay. We look forward to welcoming you back on your next visit to Appleton.Warm regards,Trevor J.

10/10 Excellent

Sue

Stayed 1 night in Mar 2024
Response from AGM on Apr 10, 2024
Hi Sue,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Trevor J.

8/10 Good

Jessie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Mar 2024
Response from ~ Front Desk on Mar 11, 2024
Thank you for rating our hotel. Hope to see you again

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay for a tournament weekend.
Stayed 1 night in Mar 2024
Response from ~ Katie Front Desk on Mar 13, 2024
Thank you for taking the time to review your stay. I am happy that you were with us during a busy weekend filled with your tournament. Hope your team did well. We hope to see you soon.

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
I have been here before and the room and facilities are very adequate. There is a part of the driveway/lot that really needs repair. I would suggest that every bathtub has a grab bar, not just in handicap - I wouldn't want to waste a handicap room on me, but would like the safety of a grab bar in the shower. I like that the breakfast bar has a variety of options. The location is very favorable with lots of eating, shopping options and close to the interstate.
Stayed 2 nights in Mar 2024
Response from AGM on Mar 9, 2024
Sandra,Thank you for sharing your thoughts on your visit with us, we truly appreciate it. I will be sure to share your comments with the appropriate staff regarding the grab bars. The parking lot is in the early stages of getting repaired.We are sure glad you enjoyed the breakfast and our location was convenient. We hope to see you soon!Regards,Trevor J.

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Trevor J. AGM on Mar 6, 2024
Hi Patrick,Thank you for your recent stay and for rating us at 4/5. Your experience matters, and we're sorry to learn that you found your stay less than enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.Warmest regards,

10/10 Excellent

Kristi

Very convenient
Stayed 2 nights in Mar 2024
Response from AGM on Mar 6, 2024
Kristi,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! Kind regards,Trevor J.

10/10 Excellent

Taylor, Omro

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in! Friendly staff.
Stayed 1 night in Mar 2024
Response from AGM on Mar 2, 2024
Dear Taylor,Thank you for choosing Americinn Appleton Airport for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.Sincerely,Trevor J.

8/10 Good

Patti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property. Only complaint are the walls seem paper thin- could hear everything... plumbing was very loud when people in other rooms taking shower...
Stayed 1 night in Feb 2024
Response from AGM on Mar 6, 2024
Dear Patti,Thank you for taking a moment to write down your thoughts on your recent stay with us, it is greatly appreciated. I will use this opportunity to share your feedback with our engineering team. We do strive to make sure these unpleasantries do not happen again. We look forward to serving you in the future.Regards,Trevor J.

6/10 Okay

Paula

Stayed 1 night in Feb 2024
Response from AGM on Mar 2, 2024
Paula,Thank you for your recent stay and for your review. Your experience matters, and we're saddened that we did not meet your needs. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.Trevor J.

4/10 Poor

John

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Roll-in shower drain backed up and flooded the bathroom. Many walls had spills unwashed. Fabric on base of bed was torn..
Stayed 2 nights in Feb 2024
Response from AGM on Mar 2, 2024
Hi John,First, thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We apologize and are embarrassed our drain clogged and water ran all over the bathroom and the room was not clean to your standards. Rest assured my maintenance and housekeeping team are on it and feedback has been given to avoid this in the future.If you give us a chance to earn back your trust, I would invite you to let personally make your reservation and see to it that you enjoy the experience that so many of our guests have grown so fond of.Again, my sincere apologies!Warm regards,Trevor J.

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from AGM on Mar 5, 2024
Hi Patti,Thanks for taking time to review your stay and for a perfect score! We thrive on exceeding our guest's expectations! Hope to see you soon!Thanks,Trevor J.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AGM on Mar 5, 2024
Hi Philip,Thank you for your review and a perfect review at that! We appreciate you choosing our hotel to stay at and hope to see you again in the near future!Regards,Trevor J.

10/10 Excellent

Marlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not catch the name of the lady working the desk when we checked in. She was friendly and professional. We went to a musical and when we returned there wasn't any parking available. Several pickup trucks with trailers took up 20 parking stalls. Katie at the front desk was very helpful in finding a solution. Katie was very understanding.
Stayed 1 night in Feb 2024
Response from AGM on Mar 5, 2024
Hi Marlon,Thanks for taking time to review your stay. Reviews like yours reminds us why we are in the hospitality industry. I will be sure to let Elena and Katie know of your kind words. I am sure they will be appreciative. Thanks for being patient with the parking situation. Come see us again on your next stay! Regards,Trevor J.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, comfortable bed, clean indoor swimming pool
Stayed 2 nights in Feb 2024
Response from AGM on Mar 5, 2024
Hi Cynthia,Thank you for taking time to review your stay with us. We are so glad you had a great experience and got a great night sleep! We invite you to come see us again on your next stay!Regards,Trevor J.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Like breakfast options, even some healthy items. Room was nice. Driveway could use some fixing. Hotel close to interstate and has lots of eating options.
Stayed 2 nights in Feb 2024
Response from Trevor J. on Feb 15, 2024
Hello Sandra,Thank you for taking time to review your stay with us. I enjoyed reading your review on your recent stay with us, thank you for your kind words. The plans to repair the driveway are in the works. Our staff works tirelessly to make everyone's stay memorable. We look forward to welcoming you back on your next visit to Appleton.Regards,Trevor J.AGM

8/10 Good

Ken

Stayed 2 nights in Feb 2024
Response from Trevor J. AGM on Feb 16, 2024
Hi Ken,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. What could we have done to make it a 10 our of 10?We hope you'll stop by when you're back in the area!Regards,

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Trevor J. GSM on Feb 11, 2024
Hello Christopher,Thank you so much for your great rating. We are glad we could win your trust and provide you with the best. What could we have done different to make this a 10/10? We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Regards,

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Trevor J. on Feb 12, 2024
Hi Mary,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Regards,

2/10 Terrible

RON

Stayed 1 night in Feb 2024
Response from AGM on Mar 21, 2024
Hi Ron,Thank you for your recent stay and for the feedback.Your experience matters, and we're wondering what we could have done better? We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.Kind regards,Trevor J.

10/10 Excellent

Julia Mae

The guy at the front desk was so sweet and very helpful. One of the best experience I’ve have on check in. Great helpful friendly guy. Would highly recommend this place.
Stayed 1 night in Feb 2024
Response from ~ Front Desk on Feb 13, 2024
Julie,Thank you so much for taking the time to review your stay. We are so happy that your stay with us was so enjoyable. We hope to see you on your next adventure.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Trevor J. on Feb 12, 2024
Jennifer,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!Regards,

8/10 Good

Judith, stoughton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jan 2024
Response from Christina on Jan 30, 2024
We are glad you enjoyed your stay with us. We hope to see you again next time you are in town.

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean and quiet. Very relaxing and comfortable evening
Stayed 1 night in Jan 2024
Response from Christina on Jan 30, 2024
Thank you for taking the time to rate our hotel. We are pleased to see you enjoyed your stay with us. Hope to see you next time.

8/10 Good

JoAnn

Stayed 1 night in Jan 2024
Response from AGM on Mar 21, 2024
Hello JoAnn,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Regards,Trevor J.

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Christina on Jan 30, 2024
Thank you for taking the time to rate our hotel. We hope to see you again in the future.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Americinn Appleton Airport on Jan 29, 2024
Kathy,Thank you for taking the time to review your stay with us. It is always a treat when we got a 5 out of 5. It shows us that we are doing something correct. Hope to see you on your next travels.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here annually the night before we fly to Florida for our cruise and have never been disappointed.
Stayed 1 night in Jan 2024
Response from Americinn Appleton Airport on Jan 29, 2024
Thank you for your review of out hotel.We are so glad that you found your stay with us enjoyable.Hope you had a fantastic time on your cruise! See you on your next travel through Appleton.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place super clean.
Stayed 1 night in Jan 2024
Response from GSM on Jan 22, 2024
Hello,Thank you for taking time to review your stay. We are so glad you enjoyed your stay and found our property to your liking. The biggest compliment we can receive is to earn your business again. So, please come see us again on your next trip!Regards,Trevor J.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced for accommodations.
Stayed 1 night in Jan 2024
Response from GSM on Jan 20, 2024
Jeff,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!See you soon,Trevor J.

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GSM on Jan 20, 2024
Brian,Thank you so much for the perfect rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!Thanks again,Trevor J.