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Reviews of Hotel et le Café de Paris

3 out of 5
Hotel et le Café de Paris
Raadhuisplein 5-7, Apeldoorn

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 113 reviews" "
Rating 8 - Good. 46 out of 113 reviews" "
Rating 6 - Okay. 10 out of 113 reviews" "
Rating 4 - Poor. 1 out of 113 reviews" "
Rating 2 - Terrible. 5 out of 113 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

VINETTA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t check with our registered Service Dog, they also would refund our money, we had to go to another hotel, which was much better. Also this hotel has no elevator, I was so upset, I just about canceled my account with Expedia. My husband uses you service a lot. I would never recommend this place to anyone.
Response from HC de Paris on Jan 10, 2024
Very unfortunate that you we're not able to cancel this booking as agreed at the reception we would have been happy to refund you. For hygiene reasons there is a strict policy that dogs are not allowed, if you managed to inform us that you we're planning to come to our hotel with a dog we could've told you in advance that we do not allow dogs in our hotel. The fact that pets are not allowed is in our public policy as well.

10/10 Excellent

SOFIE G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is great - the newly remodeled rooms are roomy and have a very nice design - breakfast was generous, a great value and yummy. My mistake was to forget if there was an elevator - there is not and the stairs are steep - also make sure you read the directions on how to find the parking lot - is is very conveniently located but the GPS does not find it due to pedestrian zones.
Stayed 2 nights in Oct 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean and spacious. We did upgrade so it was very comfortable. The dinning-room is beautiful with very pleasant staff, great food with fast service. If I had one complaint I would say I found the sheets a bit rough.
Stayed 2 nights in Sep 2023
Response from HC de Paris on Oct 24, 2023
Many thanks for your great review!

10/10 Excellent

ROSS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay. Very clean, lovely room, comfy bed, nice staff. Much better than anything you could get in Amsterdam for the same price. Good food and beer at the restaurant downstairs. Only negative point is that if you want to get an early night, it's difficult because the restaurant doesn't close until 12 or 1 in the morning. But that's to be expected, and if you get one of the rooms at the back of the hotel, I'm sure it wouldn't be a problem.
Response from HC de Paris on Oct 24, 2023
Many thanks for your great and honest review!

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was good. Our room was apart from the main portion of the hotel and because it was in the annex to access the room you had to walk up 2 flights of very narrow stairs but once you arrived on the top floor it was all yours. The breakfast that was available was more than enough to keep you going for the day. The patio was alive from the time it opened to closing. The staff were fantastic and a huge shoutout to Simon who carried our luggage up to our room on our arrival. Unfortunately no parking on site for those arriving by car, so you had to park at a Q-park lot approximately 5 to 10 minutes away. I would definitely stay there again
Stayed 2 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Well located in pedestrian shopping and restaurant center center area. Hotel is an older property with some quirks but the restaurant, bar and free breakfast were great.
Stayed 4 nights in Jun 2023

10/10 Excellent

SHAYMA

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant little room however would pre warn customers about the stairs!
Stayed 1 night in Jun 2023

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel has absolutely no onsite parking or assists guests with transport from hotel to paid parking, you're on your own. Maybe fine if you arrive by train and die to be in a city centre.
Stayed 1 night in May 2023

10/10 Excellent

Léa

Liked: Cleanliness, property conditions & facilities
Loge it!
Stayed 1 night in May 2023

2/10 Terrible

gabi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from HC de Paris on Apr 29, 2022
Hartelijk dank voor uw fijne feedback! Graag tot ziens.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from HC de Paris on Aug 28, 2021
Thank you for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant
The hotel itself looks magnificent, with a classical interior. It is in a very central location, about 20 minutes walk from Apeldoorn train station. Lots of places around to eat. The Hotel has a restaurant that serves good food, and seems to be popular with the locals. The staff were friendly enough. It has more the feel of a (good) British pub inn, with a vibrant atmosphere. I stayed one night in the small budget room. It is a single room with a stand-up shower and toilet and bed all together in the same room. Obviously having a toilet at the foot of your bed is not ideal. That room is good for short solo stays, perhaps other rooms are better for longer stays. There are tea and coffee making facilities, which was nice. Overall pleasant for the short time I was there.
Stayed 1 night in Aug 2020
Response from V on Sep 21, 2020
Thank you for the kind words. Hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020
Response from V on Jun 22, 2020
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located and near train station. Lots of stores nearbij and great restaurants.
Stayed 1 night in Apr 2019
Response from V on May 27, 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location in the middle of Apeldoorn and a short walk to the train station. Lots of shopping and restaurants
Stayed 3 nights in Apr 2019
Response from v on May 27, 2019
Thank you for your review.

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in centre of Apeldoorn
Small single room at a great price, Only stayed one night clean and comfortable, staff helpful and friendly. Great bar restaurant on site in the centre of town.
Stayed 1 night in Apr 2019
Response from v on May 27, 2019
Thank you for your review!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing, won't return!
Far too expensive for the poor quality provided. The check in guy was actually very nice and helpful. The bathroom was recently renovated and nice. That's the good part... The breakfast manager was very very rude, aloof and arrogant. Not helpful and insulting us. Offered us a croissant for free for breakfast, then changed his mind and tried to charge us €4 for it. When we queried it, he told us in a very condecending aloof tone that nothing in life is free!!!!!! Really?! The breakfast offerings in general were average at best and too expensive... The room and the corridors in general were very worn out and very out of date. Quite unnatractive. Very dissapointing for the price charged. The single bed duvets too small to keep us warm. Dinner in the restaurant downstairs was very overpriced and all main courses the four of us ate were way too sweet! Terrible! In general we would not recommend this hotel at all.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Ideal for my family stay, central location good breakfast, friendly staff and lovely views of the square. It snowed during our visit so pics are from room.
Stayed 3 nights in Jan 2019
Response from V on Feb 13, 2019
Thank you for your review! Love to see you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä valinta
Nice city center area. Good beer selection in the bar. Friendly service.
Stayed 1 night in Oct 2018
Response from v on Nov 3, 2018
Thank you for your kind review.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
An excellent hotel in the centre of Apeldoorn. Stayed here for 3 nights whilst on business. The room was functional and had a newly installed bathroom. I enjoyed eating in the restaurant every evening where the atmosphere, food and service were all excellent.
Stayed 3 nights in Sep 2018
Response from V on Sep 27, 2018
Thank you for your kind review! We hope to welcome you again in the future.

8/10 Good

Neil

Apeldoorn reunion.
Hotel is in fabulous location. Breakfast and the service were good. However, the hotel has no lift and very steep stairways. I would not recommend this hotel to older folk.
Stayed 1 night in Aug 2018
Response from V on Sep 3, 2018
Thank you for your review.

10/10 Excellent

JennyHuang, Los Angeles, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Without doubt, excellent hotel with excellent location at the city center. Upon arrival, I was warmly welcomed by the friendly reception staff. The restaurant staff deserved a special appreciation and thanks for a wonderful job. I really enjoyed the atmosphere which was so special I felt like I was home. I truly enjoyed walking in the morning through the neighborhood, the cafe and shops. The city center was beautiful and it was a relieve to walk in such a lively environment. It's a true sample of excellent hospitality!
Stayed 3 nights in Aug 2018
Response from Vincent on Aug 21, 2018
Thank you for your kind review!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Missing air conditioning and stairs were very difficult with suitcase. Very noisy with some generator outside my window. Could have used a coffee pot in room in morning to shake off the lack of sleep. Guess you get economy when you pay economy price
Stayed 1 night in Jul 2018

8/10 Good

Kam Hoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Vincent on Jul 4, 2018
Thank you for your review.

10/10 Excellent

louis, Aruba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice in the center of the city
Nice place with a french atmosphere.. good restaurant.
Stayed 5 nights in Jan 2018
Response from Vincent on Jan 22, 2018
Thank you for the great review. Hope to see you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Feedback
The lack of a "lift" was a challenge for my 85 yr old Mom. The staff carried our bags up & down the steep staircase was extremely helpful.
Stayed 1 night in Nov 2017
Response from Vincent on Jan 22, 2018
Thank you for your review.

8/10 Good

Simon and Lisa, Winchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel et le Café de Paris
This hotel is right in the centre of Apeldoorn, handy for the large number of shops, the market (Saturday), parks and gardens and the railway station (from where a steam-hauled train operates daily on summer). The hotel is full of character, with a nice atmosphere and courteous and friendly staff. The room was comfortable enough, although the incredibly steep staircase took some getting used to and need caution. It was one of two triple bed family rooms, generous size with huge bathroom and overlooking the main square. We had no trouble with noise. The food was excellent. Breakfast was somewhat casual, alright when we got used to foraging for what was needed. A frying pan was provided so that one could do one's own eggs, although a passing staff was happy to make omelettes for us. We will definitely stay there again.
Stayed 4 nights in Aug 2017

2/10 Terrible

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Sleep, wash and use toilet in one small room.
Booked single room with ensuite. A toilet in corner of small room is not an ensuite bathroom. Do you defecate and sleep in the same room at home? Hotel is in centre of pedestrian precinct. Sat Nav steers you onto roads which are closed. Park illegally and walk 15 minutes to hotel. They send you to a car park 7 minutes drive away. Then walk 10 mins to hotel dragging heavy bags. And again in morning to return to car. Took 2 hours to find hotel, park and check in! Absolutely no warning or information on booking site. Stairs to second flight floor are steepest and most dangerous I have ever seen.
Stayed 1 night in Jun 2017
Dear sir, Thank you for leaving us your review. As mentioned, you have booked the economy single room with en-suite bathroom. The name is advised by Expedia. A picture of the room, with the shower and toilet indicated, is available on the booking page. I'm sorry that the room did not met your expectations. Unfortunately, our hotel is situated in the middle of the centre of Apeldoorn. Therefore you can park your car on 3 minutes walking of the hotel. If you contacted us, we would loved to help you giving the correct directions. We mention the parking garage on our website and confirmation e-mails. Unfortunately, Expedia is not giving us e-mail addresses yet. We will keep working on this for future bookings. Please book a luxury room next time with a first floor request to fulfill your demands. Kind regards, Team HC de Paris

8/10 Good

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel, wel een beetje rumoerig
Stayed 3 nights in Mar 2024
Response from HC de Paris on Apr 2, 2024
Dank voor uw beoordeling en recente verblijf! Door onze centrale ligging hebben wij helaas weinig invloed op geluiden van buitenaf, maar proberen dit uiteraard tot het minimale te beperken.

10/10 Excellent

Takeshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HC de Paris on Feb 28, 2024
Thank you for your great review!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Persone gradevoli, il problema che l’hotel e’ in zona centro pedonale.
Stayed 2 nights in Jan 2024
Response from HC de Paris on Jan 10, 2024
Thank you for your review and recent stay!

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra städning av rummet, både före och under vistelsen. Mycket trevlig personal, god frukost och bra mat i restaurangen. Ett trevligt hotell. Promenadavstånd från stationen och bra tågförbindelser till Schipol flygplats.
Stayed 2 nights in Nov 2023
Response from HC de Paris on Jan 10, 2024
Thank you for your stay and review!

6/10 Okay

Lex

Business traveller
Liked: Staff & service
Had een kleine kamer zonder stoel. Maar voor 55 euro hoef je ook niet veel te verwachten . Vervelend dat ik zo n 10 minuten moest wachten omdat de receptionist druk was met bellen
Stayed 1 night in Oct 2023

10/10 Excellent

Jaap van der

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dit hotel voldeed volledig aan mijn wensen. Vriendelijk en accurate medewerkers, top ontbijt, fijne schone kamers waar ik evt. een vers kopje koppie kon maken. Kortom een aanrader.
Stayed 1 night in Oct 2023
Response from HC de Paris on Oct 24, 2023
Dank voor uw fijne beoordeling!

8/10 Good

Theo

Stayed 1 night in Aug 2023

8/10 Good

Catharina

Stayed 2 nights in Aug 2023

8/10 Good

Hanneke

Liked: Cleanliness, staff & service, property conditions & facilities
Goed maar het zou fijn zijn als de auto bij het hotel geparkeerd kan worden
Stayed 2 nights in Jul 2023

10/10 Excellent

Karl-Heinz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Peter-Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Inchecken vriendelijk en snel. Enkel de toeristenbelasting afrekenen en de parkeer kaart voor Q-Park de Oranjerie (op 3 min lopen). Theater Orpheus (waar wij voor kwamen) op ongeveer 15 min lopen. Na de voorstelling heerlijk nagezeten met borrel op het terras van Paris. Kamers (renovated double) klein maar heel goed. Goede bedden en badkamer! De hal is wat gehorig en is het enige minpunt voor mij. (Je hoort kamerdeuren dichtslaan en gasten lopen.) Niet voor het ontbijt gekozen, maar op moment van schrijven (08:18) met een heerlijk kopje koffie de dag beginnen, vriendelijk verzorgd door het personeel! Al met al zijn wij (2 kamers) enorm blij met onze keuze voor dit hotel. Centraal gelegen, goede en schone kamers en vriendelijk personeel. Op een zomerse dag is het heerlijk vertoeven op het terras midden in de binnenstad!
Stayed 1 night in Jun 2023

10/10 Excellent

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place.
Nice place for a stay over. Friendly and helpful personel. Can absolutely recommend the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel in het centrum van Apeldoorn, nette kamers met een fijne badkamer. Zeer gezellige sfeer in dit hotel-restaurant-café
Stayed 1 night in Apr 2023

10/10 Excellent

Bas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Kein Fahrstuhl.
Stayed 1 night in Feb 2023

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De kamer was goed verzorgd, voorzien van alle gemakken en het personeel was vriendelijk.
Stayed 1 night in Jan 2023

8/10 Good

Talitha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne kamer
Stayed 1 night in Oct 2022
Response from HC de Paria on Oct 10, 2022
Dank voor uw beoordeling!

10/10 Excellent

paulo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Heel leuk hotel in het midden van het centrum. Ontbijt was lekker en genoeg keuze. Bedden waren goed en iedereen was erg vriendelijk. Enigste minpuntje wat ik zou kunnen noemen is dat er geen lift is
Stayed 1 night in Oct 2022
Response from HC de Paris on Oct 10, 2022
Dank voor uw beoordeling! Wij helpen u graag met het tillen van bagage.

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Ambiente.
Stayed 1 night in Sep 2022
Response from HC de Paris on Sep 9, 2022
Thank you for this review!

8/10 Good

Karl

Liked: Cleanliness, staff & service, room comfort
Op het slot vd badkamerdeur na erg fijn hotel. Midden in het centrum, gezellig.
Stayed 1 night in Jul 2022
Response from HC de Paris on Aug 10, 2022
Dank voor uw review! Wij hebben het slot van uw kamer laten nakijken en repareren.

2/10 Terrible

Marcel

Stayed 1 night in Jul 2022