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Novotel Antwerpen

4.0 star property
Unwind amidst a lush garden or sip cocktails by the poolside bar. Enjoy al fresco dining at this charming hotel near Museum Aan de Stroom.

Choose dates to view prices

Close to Butcher's Hall and Antwerp City Hall, Novotel Antwerpen offers a warm welcome with its international cuisine brasserie, FoodSquare Bar& Brasserie. Relax by the poolside bar or stroll through the garden while taking advantage of in-room WiFi, playground activities for kids and dry cleaning/laundry services; previous guests rave about the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Early check-in subject to availability

Early check-in fee: EUR 10

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 35

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Does Novotel Antwerpen have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Novotel Antwerpen?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Novotel Antwerpen on Jun 14, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Antwerpen pet-friendly?

Yes, Novotel Antwerpen allows cats and dogs (limit 2 total). There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Antwerpen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at Novotel Antwerpen?

Check-out is at noon. Late check-out is available for EUR 35 (subject to availability).

Where is Novotel Antwerpen located?

Situated near the airport, this hotel is within 6 mi (10 km) of Museum Aan de Stroom, Butcher's Hall, and Antwerp Market Square. Cathedral of Our Lady and Antwerp City Hall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

6.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 207 out of 826 reviews
Rating 8 - Good. 366 out of 826 reviews
Rating 6 - Okay. 174 out of 826 reviews
Rating 4 - Poor. 51 out of 826 reviews
Rating 2 - Terrible. 28 out of 826 reviews

Reviews

Verified

6/10 Okay

Anthony

Breakfast was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wioleta

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel friendly staff and best food at hotel restaurant
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Wioleta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , good location, great restaurant
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Ian-Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too warm. Air conditioning didn't respond - probably set to winter mode still. Parking was free but limited. Lots of Tesla spaces instead. Lovely breakfast selection and nice outdoor space.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Wioleta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing place, friendly staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Wioleta

Liked: Cleanliness, amenities
Great hotel great personel great restaurant , clean beautiful hotel, always come back here
Stayed 3 nights in May 2025
Verified

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities
The front pincture is a total fake as it is in an industrial area where passes a lot of truck. The hotel is confi though and quiet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Qingxia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and free parking.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities
We picked it for the free parking and it was easy access to both the hi way and 10 minutes to downtown. It’s a comfortable clean place with a very friendly and helpful staff and good food. It’s safe but not walkable. A bit of an industrial area but quiet, glad I had a car though.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Nao

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I like Novotel Antwerp and we have been several time because staff is friendly and family friendly.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simple business hotel. Very nice staff. Good restaurant for the price point for breakfast and dinner.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice staying with you guys I hope I see you guys again thank you for everything you guys had done for me and family specially with my autistic daughter the staff was really kind with her ❤️❤️❤️
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful & attentive staff

We really enjoyed our overnight stay. The reception staff were lovely. Same for the restaurant and bar staff, all very helpful and attentive. The room was comfortable and the bathroom was great.. Plenty parking too.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Nao

Liked: Staff & service, property conditions & facilities
Novotel Antwerp is one of the hotel we stay so often. Building is slightly old and location is not the best but free car parking (which is rare in Antwerp) and hotel staff are very friendly.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are often at this hotel. Hotel personal are very helpful and friendly all the time. And one of few hotels in Antwerp area, don’t charge parking and can travel with pet.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Henk

Liked: Cleanliness, staff & service, room comfort
Second time staying here. Overall i think iit is a good hotel. Breakfast is very overpriced for the limited choices.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, friendly & smooth

This was the third time I stayed at this hotel & that explains enough that I am happy with this hotel. I specially appreciate that there is good parking space & that it is free / included in the hotel room price. Also very good that food & drink options are available in the reception 24/7 if you arrive very late close to the night.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
the photos do not represent the reality. you will stay in the middle of an industrial area. However, if you just want to have a room for sleep and either have a car or use taxi it is ok. Clean and pretty comfortable bed.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Kwabena

Disliked: Cleanliness, staff & service, property conditions & facilities
The Breakfast and play area with the pool was good but the rooms and the staff service was very bad.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

xiaojing

Liked: Staff & service, property conditions & facilities
External area very good quipped with pool, table tennis and a small football pitch for the family, which we used every day. Staff friendly. Room could be cleaner esp the bed blankets
Stayed 3 nights in Jul 2024
Verified

8/10 Good

aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty standard European hotel. Small. Bed was hard. They did have a very small refrigerator in the room. Pretty usual stuff. Good hotel for the money. Clean.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for us on a overnight stay.

We only stayed over night as a stop off. Having read other reviews i wasn’t sure what we would find. However we couldn't find fault. The room was clean and i liked the fact it had a separate internal door which made it really quiet. Bed was comfy the sofa bed not so comfy but ok. The kid's loved the pool. Which had towels available to use. Breakfast was busy but great. Staff were friendly. Would definitely use again if in that area.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not very customer friendly

Not a very welcoming hotel .... during check-in 3 people behind the desk and no other customers but none of the staff interested in helping or greeting me (completely ignoring me), nobody at the breakfast and nobody again during check-out (so eventually I gave up and put the room-card in the box). Room was clean. Breakfast simple/OK. Will stay again but staff needs some customer training.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Vladan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Outstanding Service

Our family spent one night only in this Hotel but Novotel Antwerp fully met our expectations. Although the place itself was a little bit outdated, the bed was comfy and the room clean. The highlight of our stay came the following morning when we received the Service from Driss, F&B attendant. His people skills, warm welcoming attitude and overall attention to details were exceptional. Driss, one more time I take this opportunity to express gratitude of our family for making our day with Novotel unforgettable. You are the real asset to that place.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel with a nice Restaurant.