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Reviews of Royal Alhambra Palace – All Inclusive

5 out of 5
Royal Alhambra Palace – All Inclusive
Colakl, Manavgat, Antalya

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

HUSHYAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2021
Response from RAP on May 12, 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 6 nights in Aug 2019
Response from RAP on Sep 7, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Reception is not professional and not good and delaying the guests a lot and not understanding well
Stayed 6 nights in Jul 2019
Response from RAP on Jul 26, 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean and the food was good, however, the attitudes of the front desk (receptionists) I guess is variable depending on the nationality of the guests. When I was checking out I called the front desk asking for help in taking my luggage, their answer was OK we will send someone. 15 minutes later no one showed up so I decided to go myself to check why they did not send anyone. Anyways, they told me that everyone was busy at the time. I said OK can I use the trolley since I have 4 big bags. Guess what! Their answer was NO! We need it although it was available and no one was using it. Anyhow, my 6 years old son was helping me and they were watching and no one showed the courtesy of even offering his help! What a 5-star hotel is that??? And when I dropped off the keys I told them that I will write this down in the review; they answered relaxed and cool down.
Stayed 5 nights in Jun 2019
Response from RAP on Jul 24, 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2019
Response from RAP on Jul 22, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Avar

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2019
Response from RAP on Jul 22, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

GEORGE T.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Best trip we ever had.
Hotel had best dining,best parks and atractions in the yard.

8/10 Good

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bizim ikinci kez konaklamamız. Aqua park ve lunaparkın kapalı olduğu belirtilmediği için bu durum çocuklarda biraz hayal kırıklığı yarattı. Odalarda internet yoktu. Onun dışında tatilimiz güzel ve keyifli geçti. Deniz manzaralı oda vermeleri de büyük incelikti. Teşekkürler
Stayed 4 nights in Nov 2023
Response from RAP on Nov 15, 2023
Değerli Misafirimiz,Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.Saygılarımızla,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het personeel vonden wij erg vriendelijk, het aanbod van het eten erg ruim, maar de vlees keuze/kwaliteit een beetje karig. Tevens was het servies vaak niet schoon, slecht gewassen. Verder een erg mooi en luxe hotel, en ook de kamer was ook erg mooi.
Stayed 6 nights in Jun 2019
Response from RAP on Jul 23, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dieses Hotel ist ein Traum. Sehr sauber und hygienisch. Die Anlage ist super groß und für Kinder mit viel spaß verbunden. Das Essen ist super und frisch.
Stayed 9 nights in Apr 2019
Response from BERNA on May 28, 2019
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

10/10 Excellent

beyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balay
Otel baştan aşağı mükemmel.yemekler,havuz,deniz ve içecekler çok güzel.24 saat boyunca yeme içme imkanıniz var.eğlenceleri çok ama çok güzel.tam bir aile oteli.çocuklarınizla çok güzel bir tatil yapabileceğiniz bir otel.tek eksisi personeli.yetersiz ve suratsiz.umursamazsaniz mükemmel bir tatil yaparsınız. Biz balayı çifti olarak gittik ve cok memnun döndük.
Stayed 5 nights in Aug 2017