Outdoor banquet area
Check availability

Reviews of Ann Arbor Regent Hotel & Suites

3 out of 5
Ann Arbor Regent Hotel & Suites
2455 Carpenter Road, Ann Arbor, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1007 reviews" "
Rating 8 - Good. 232 out of 1007 reviews" "
Rating 6 - Okay. 78 out of 1007 reviews" "
Rating 4 - Poor. 16 out of 1007 reviews" "
Rating 2 - Terrible. 42 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cornelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the location. The management were eagerly accommodating to rectify a situation that could have been made my stay uncomfortable. The hotel was clean and I felt safe. I had one confrontation from a member of the staff who unfortunately should not be at the front desk. We were locked out of our room because our keys were deactivated, and she thought it was okay to say that “mistakes happen”. After speaking with Mr. Leigh from management, I may reconsider my first thought of not revisiting this hotel again. My son and my 8 grandchildren live in Ysilanti. The only reason I gave only 3 stars for staff was because of one person.
Stayed 6 nights in May 2024
Response from Leigh on May 23, 2024
Thank you for your feedback! It was a pleasure meeting and speaking with you yesterday. Hopefully you had a safe trip home.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is attractive and well maintained with beautiful landscaping. The room was spacious and updated. The only negative was the subpar hot breakast.
Stayed 2 nights in May 2024
Response from Ann Arbor Regent on May 22, 2024
Thank you for your feedback!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ann Arbor Regent on May 21, 2024
Thank you for your feedback!

8/10 Good

Thaddeus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dated but very clean and comfortable. The only negative is that breakfast was terrible. You can do better. the space is very small for a hotel of this size too.
Stayed 2 nights in May 2024
Response from Ann Arbor Regent on May 20, 2024
Thank you for your feedback!

8/10 Good

Sherman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. A little noisy. Easy parking.
Stayed 1 night in May 2024
Response from Ann Arbor Regent on May 20, 2024
Thank you for your feedback!

10/10 Excellent

Thoko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in Ann Arbor
Stayed 3 nights in Apr 2024
Response from Ann Arbor Regent on May 20, 2024
Thank you for your feedback!

6/10 Okay

Tammy

Travelled with family
Hotel was nice, wish they would allow later swim times for adults.
Stayed 1 night in May 2024
Response from Ann Arbor Regent on May 15, 2024
Thank you for your feedback!

10/10 Excellent

Jeffrey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!!!
Stayed 1 night in May 2024
Response from Ann Arbor Regent on May 13, 2024
Thank you for your feedback!

8/10 Good

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay was comfortable and clean
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on May 13, 2024
Thank you for your feedback!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ann Arbor Regent on May 13, 2024
Thank you for your feedback!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ann Arbor Regent on May 9, 2024
Thank you for your feedback!

10/10 Excellent

CarolLynn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for University of Michigan graduation…they even had a shuttle to the big event!
Stayed 1 night in May 2024
Response from Ann Arbor Regent on May 9, 2024
Thank you for your feedback!

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have the handicap facilities we requested
Stayed 1 night in May 2024
Response from Ann Arbor Regent on May 9, 2024
I do see that you stayed in an accessible room with a king size bed. What additional accessible amenities were you requesting? Please feel free to contact us to discuss further.

6/10 Okay

Martin

Stayed 3 nights in May 2024

10/10 Excellent

Samson

Stayed 1 night in May 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on May 4, 2024
Thank you for your feedback!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Game room with billards, shuffleboard, Foosball exta game tables & seating. Open & available for all to enjoy.
Stayed 4 nights in Apr 2024
Response from Ann Arbor Regent on May 3, 2024
Thank you for your feedback!

10/10 Excellent

Jana

Stayed 2 nights in Apr 2024
Response from Ann Arbor Regent on May 22, 2024
Thank you for your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Would stay again.
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on May 1, 2024
Thank you for your feedback!

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a wonderful stay. Beds comfortable and rooms were clean. There were a few things I didn’t like, the pool is cold and to slippery. The outside area is beautiful however, after 10pm there is no outdoor area to sit and relax. Breakfast was wonderful .
Stayed 2 nights in Apr 2024
Response from Ann Arbor Regent on May 1, 2024
Thank you for your feedback! Our outdoor patio is now open for the season.

10/10 Excellent

gesy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Apr 2024
Response from Ann Arbor Regent on May 1, 2024
Thank you for your feedback!

10/10 Excellent

Virginia, Norton Shores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on May 1, 2024
Thank you for your feedback!

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very easy to get to. Near many restaurants, gas and businesses
Stayed 2 nights in Apr 2024
Response from Ann Arbor Regent on May 1, 2024
Thank you for your feedback!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean, well appointed, and comfortable beds. The staff is also very friendly.
Stayed 2 nights in Apr 2024
Response from Ann Arbor Regent on May 1, 2024
Thank you for your feedback!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be locally owned in terms of hospitality, facilities and the meticulous landscaping. A very pleasant stay.
Stayed 3 nights in Apr 2024
Response from Ann Arbor Regent on Apr 24, 2024
Thank you for your feedback!

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 24, 2024
Thank you for your feedback!

10/10 Excellent

David, Fraser

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, not brand new or anything, but well cared for with large rooms (at least ours was). We enjoyed having a sofa to sit on to watch a little tv.
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 22, 2024
Thank you for your feedback!

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady for our checkin is super nice! We love her smile. The delicious cookie and the well-maintenance game room are a plus to the stay.
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 24, 2024
Thank you for your feedback!

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better hotels I’ve stayed at. Felt safe
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 22, 2024
Thank you for your feedback!

8/10 Good

Marijean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel is very clean staff very attentive and accommodating. rooms could use a little update, and bathroom floors were very slick. pool and hot tub were very clean, and kids loved it, but entire pool surround tile was very slippery, and several children slipped and fell
Stayed 2 nights in Apr 2024
Response from Ann Arbor Regent on Apr 16, 2024
Thank you for your feedback!

8/10 Good

Aileen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean. No dining/bar options within short walking distance.
Stayed 2 nights in Apr 2024
Response from Ann Arbor Regent on Apr 16, 2024
Thank you for your feedback!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 16, 2024
Thank you for your feedback!

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 15, 2024
Thank you for your feedback!

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Find a better place for smokers than clustered around all the entrances and exits.
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 15, 2024
Thank you for your feedback!

10/10 Excellent

Shayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the area and how close it was to the convention. The free breakfast was great and the rooms are nice.
Stayed 2 nights in Apr 2024
Response from Ann Arbor Regent on Apr 11, 2024
Thank you for your feedback!

8/10 Good

Nikesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The temperature of the hot tub could be hotter other than that everything else is fine. Oh keep the peanut butter cookies coming!
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 11, 2024
Thank you for your feedback!

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean room. Only issue in the room was the conditioner was empty in the shower. The woman who checked us in was fantastic. Very friendly and helpful. The woman at the desk in the morning was not. She seemed annoyed that I interrupted her conversation with the 2 guys behind the desk with her. All she said to me was “I’ll take those” in regards to the key cards.
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 8, 2024
Thank you for your feedback!

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 8, 2024
Thank you for your feedback!

10/10 Excellent

Yogi

Stayed 3 nights in Apr 2024
Response from Ann Arbor Regent on Apr 26, 2024
Thank you for your feedback!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed! The hotel was very clean and comfortable. The sheets were soft and the bed was comfortable. Great place to stay.
Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 5, 2024
Thank you for your feedback!

8/10 Good

Vishal, Los Altos

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Ann Arbor Regent on Apr 5, 2024
Thank you for your feedback!

6/10 Okay

Masaaki

Stayed 2 nights in Mar 2024
Response from Ann Arbor Regent on Apr 24, 2024
Thank you for your feedback!

10/10 Excellent

Angela

Stayed 1 night in Apr 2024
Response from Ann Arbor Regent on Apr 24, 2024
Thank you for your feedback!

10/10 Excellent

John

Stayed 2 nights in Mar 2024
Response from Ann Arbor Regent on Apr 22, 2024
Thank you for your feedback!

8/10 Good

Hani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel. It is very clean and seems to have undergone recent renovations. Breakfast was okay but the area was very tight. My only concern was with the folks at the front desk. The internet was out and the inexperienced guy insisted that it was working. The next day they acknowledged that it was down. It would also help if they are more friendly and smile at customers.
Stayed 4 nights in Mar 2024
Response from Ann Arbor Regent on Apr 3, 2024
Thank you for your feedback!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ann Arbor Regent on Apr 3, 2024
Thank you for your feedback!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ann Arbor Regent on Apr 3, 2024
Thank you for your feedback!

10/10 Excellent

Hyunji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in Mar 2024
Response from Ann Arbor Regent on Mar 31, 2024
Thank you for your feedback!

10/10 Excellent

Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in Mar 2024
Response from Ann Arbor Regent on Mar 31, 2024
Thank you for your feedback!

6/10 Okay

Na

Travelled with family
Bath room water leaking, shower water drain issue
Stayed 1 night in Mar 2024
Response from Ann Arbor Regent on Mar 31, 2024
Thank you for your feedback! We were able to address the situation.