Presidential Suite, 1 King Bed | Living room
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Reviews of Sheraton Ankara Hotel & Convention Center

5 out of 5
Sheraton Ankara Hotel & Convention Center
Noktali Sokak Kavaklidere, Ankara, Ankara

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 544 reviews" "
Rating 8 - Good. 137 out of 544 reviews" "
Rating 6 - Okay. 45 out of 544 reviews" "
Rating 4 - Poor. 19 out of 544 reviews" "
Rating 2 - Terrible. 17 out of 544 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Nuray

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Havuz kapalıydı, ön bilgi verilmedi rezervasyon sırasında. Yüzebileceğimi sandım öyle olsa başka otele giderdim. Ayrıca banyoda su tazyik tasarrufu hiç hoş hoş değildi. Bir daha konaklayacağımı hiç sanmıyorum
Stayed 1 night in Mar 2024
Response from Sheraton Ankara Hotel & Convention Center on Mar 28, 2024
Değerli Misafirimiz, Vaktinizi ayırıp değerli görüşlerinizi bizimle paylaştığınız için Sheraton Ankara Hotel & Convention Center ailesi olarak çok teşekkür ederiz. Misafirlerimizi bilgilendirmek amacıyla otelimizle ilgili değişiklikleri rezervasyon kanallarında paylaşmaktayız; beklentilerinizi bu yönden karşılayamadığımız için büyük üzüntü duyduğumuzu belirtmek isterim. Her bir yorumunuz gerekli önlemlerin alınabilmesi adına ilgili departmanlarımız ile paylaşılmıştır. Bir sonraki konaklamanızda layık olduğunuz yüksek hizmet kalitesini sunabilmek adına kıymetli geri bildirimlerinizden mutlaka faydalanacağımızdan emin olabilirsiniz. En kısa zamanda sizi yeniden ağırlayabilmek dileğiyle.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sheraton Ankara Hotel & Convention Center on Mar 26, 2024
Dear Guest, thank you for sharing a top of high score regarding your recent visit to Sheraton Ankara Hotel & Convention Center . We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

10/10 Excellent

Harun

Nice place with good staff.
Stayed 1 night in Feb 2024
Response from Sheraton Ankara Hotel & Convention Center on Feb 21, 2024
Dear Guest, thank you for sharing a top of high score regarding your recent visit to Sheraton Ankara Hotel & Convention Center . We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

10/10 Excellent

Sungmin

Stayed 3 nights in Jan 2024

10/10 Excellent

BINIAM

Stayed 11 nights in Jan 2024
Response from Sheraton Ankara Hotel & Convention Center on Mar 21, 2024
Dear Guest, thank you for sharing a top of high score regarding your recent visit to Sheraton Ankara Hotel & Convention Center . We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

10/10 Excellent

OZGUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a central area with a lot of shopping alternatives. The rooms are spacious and clean. The staff are very attentive and polite. Breakfast sis the best. The chief of staff Ms. Ayca in breakfast area is very helpful and makingeverything great. Thanks for everything.
Response from Sheraton Ankara Hotel & Convention Center on Jan 28, 2024
Dear Guest, thank you for sharing a top of high score regarding your recent visit to Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

10/10 Excellent

Cengizhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round.
Great service with a very nice refreshing room. Bed was super comfy and all amenities were provided. Staff were polite, courteous and helpful. One of the best hotels in Ankara.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard, GERMANTOWN

Stayed 7 nights in Dec 2023
Response from Sheraton Ankara Hotel & Convention Center on Jan 13, 2024
Dear Guest, thank you for sharing a top of high score regarding your recent visit to Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
No separate spa for men and women
The hotel was good but lacking for a 5-star. There was a spiderweb hanging from the ceiling which was missed by the cleaning staff. Overall 4/5. What was strange was that the sauna and hammam spa were co-ed. I was expecting separate spa for men and women in a 5-star facility. It was alet down to see a mixed use spa. The staff was great and Turkish hospitality is amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kaan

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sheraton Ankara Hotel & Convention Center on Dec 15, 2023
Değerli Misafirimiz, vaktinizi ayırıp paylaştığınız geri bildiriminiz ve konaklama tercihinizde Sheraton Ankara Hotel & Convention Center'ı tercih ettiğiniz için teşekkür ederiz. İlginiz ve değerli vaktiniz için tekrar teşekkür eder, kusursuz bir deneyim için sizi en kısa sürede otelimizde tekrar misafir etmeyi dileriz.

10/10 Excellent

salvatore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Bahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Educated & Smily staff quiet place and ckean
Stayed 2 nights in Nov 2023
Response from Sheraton Ankara Hotel & Convention Center on Nov 13, 2023
Dear Valued Guest, thank you for sharing a high score regarding your recent visit to Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

4/10 Poor

EBENEZER BEDIAKO

Stayed 2 nights in Nov 2023
Response from Sheraton Ankara Hotel & Convention Center on Nov 29, 2023
Dear Valued Guest, thank you for sharing a high score regarding your recent visit to Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

6/10 Okay

Cihat Hilmi

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sami, Nashville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay there again anytime back to Ankara
Stayed 7 nights in Oct 2023
Response from Sheraton Ankara Hotel & Convention Center on Nov 1, 2023
Dear Valued Guest, thank you for sharing a high score regarding your recent visit to Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

8/10 Good

Golnaz

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Anastasiia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay and very friendly staff
Stayed 1 night in Oct 2023
Response from Sheraton Ankara Hotel & Convention Center on Oct 19, 2023
Dear Valued Guest, thank you for sharing a high score regarding your recent visit to Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

10/10 Excellent

MURAT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice stay. Friendly staff.
Stayed 1 night in Sep 2023
Response from Sheraton Ankara Hotel & Convention Center on Sep 20, 2023
Dear Valued Guest, thank you for sharing a high score regarding your recent visit to Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean and comfortable Modern room fit out Can’t fault them
Stayed 2 nights in Sep 2023

10/10 Excellent

MURAT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 1 night in Sep 2023
Response from Sheraton Ankara Hotel & Convention Center on Sep 20, 2023
Dear Valued Guest, thank you for sharing a high score regarding your recent visit to Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards

8/10 Good

VIMAL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms must have had an upgrade and refurb since my last visit. Rooms looked newly refreshed, new furnishings and fitted out. The bed and bedding was very comfortable. I stayed for a business trip, so it met my needs.
Stayed 3 nights in Aug 2023
Response from Sheraton Ankara Hotel & Convention Center on Aug 27, 2023
Dear Valued Guest, thank you for sharing a high score regarding your recent visit to Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards.

10/10 Excellent

guven

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and exceptionally design hotel .I have stayed many different hotel through Europe and USA but this hotel left unique taste for me .
Stayed 1 night in Jul 2023
Response from Sheraton Ankara Hotel & Convention Center on Jul 17, 2023
Dear Valued Guest, thank you for sharing a full score regarding your recent visit to Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards.

10/10 Excellent

Nancy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
had an exceptional stay at Sheraton Ankara. Perfectly located, with friendly staff, quick check-in, and wonderful facilities. The attentive and warm staff made me feel welcome, and the spacious, well-equipped rooms ensured a comfortable stay. Highly recommended for an outstanding experience in Ankara.
Stayed 1 night in Jul 2023
Response from Hotel Management on Jul 14, 2023
Thank you for letting us know how much you enjoyed your stay at Sheraton Ankara Hotel. We will convey your compliment to my entire committee. We will sure they will be delighted to hear what you have to say. We all hope to continue this service for a long time.

8/10 Good

YUKA

Stayed 3 nights in Jun 2023

10/10 Excellent

Rahil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2023
Response from Sheraton Ankara Hotel & Convention Center on Jun 6, 2023
Dear Valued Guest, thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards,

6/10 Okay

Kevin Robert

Travelled with partner
Liked: Cleanliness, staff & service
Property is old but well kept. Our nonsmoking floor, and room, smelled strong of cigar and at time like cigarettes.
Stayed 6 nights in May 2023
Response from Sheraton Ankara Hotel & Convention Center on Jun 6, 2023
Dear Guest, We are very sorry to learn about your experience and on behalf of our team we sincerely apologize. We will take care of your feedback. We are looking forward to your on next stay

8/10 Good

David

Business traveller
Stayed 3 nights in Apr 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

M Sacit

Stayed 2 nights in Apr 2023

8/10 Good

Harun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with good and clean service. Only minor thing is the guy asking for a 10 star in the reviews. This is not good for such a hotel.
Stayed 3 nights in Mar 2023
Response from Sheraton Ankara Hotel & Convention Center on Mar 27, 2023
Dear Valued Guest, thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards,

10/10 Excellent

James D

Stayed 2 nights in Mar 2023

10/10 Excellent

SELIM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Sheraton Ankara Hotel & Convention Center on Mar 10, 2023
Değerli Misafirimiz, vaktinizi ayırıp paylaştığınız geri bildiriminiz ve konaklama tercihinizde Sheraton Ankara Hotel & Convention Center'ı tercih ettiğiniz için teşekkür ederiz. İlginiz ve değerli vaktiniz için tekrar teşekkür eder, kusursuz bir deneyim için sizi en kısa sürede otelimizde tekrar misafir etmeyi dileriz.

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful modern hotel with excellent facilities and very help staff - highly recommended!
Stayed 2 nights in Feb 2023
Response from Sheraton Ankara Hotel & Convention Center on Mar 3, 2023
Dear Valued Guest, thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards,

10/10 Excellent

Garry, Çankaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated room, very friendly and helpful staff. A very nice hotel.
Stayed 1 night in Feb 2023
Response from Sheraton Ankara Hotel & Convention Center on Mar 3, 2023
Dear Valued Guest, thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards,

10/10 Excellent

ebru, ISTANBUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay from the first day to the last. Lovely staff, great gym, wonderful dining options.
Stayed 4 nights in Feb 2023
Response from Sheraton Ankara Hotel & Convention Center on Feb 13, 2023
Dear Valued Guest, thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards,

10/10 Excellent

Ali

Stayed 1 night in Jan 2023
Response from Sheraton Ankara Hotel & Convention Center on Jan 30, 2023
Değerli Misafirimiz, Sheraton Ankara Hotel & Convention Center'ı tercih ettiğiniz ve yorumunuzu paylaştığınız için teşekkür ederiz. Konaklamanızdan tam anlamıyla keyif aldığınızı öğrenmekten mutluluk duyduk. Bir kez daha teşekkür ederiz ve sizi en kısa zamanda tekrar ağırlamayı umuyoruz.

8/10 Good

guven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2023
Response from Sheraton Ankara Hotel & Convention Center on Feb 6, 2023
Sevgili misafirimiz, Öncelikle değerli görüşlerinizi bizlerle paylaştığınız için Sheraton Ankara Hotel & Convention Center ailesi olarak çok teşekkür ederiz! Keyifli bir deneyim yaşadığınızı öğrenmekten dolayı mutluluk duyuyoruz. Yakında tekrardan görüşmek üzere!

10/10 Excellent

Murat

Stayed 1 night in Dec 2022
Response from Sheraton Ankara Hotel & Convention Center on Jan 30, 2023
Dear Valued Guest, Thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcome you again in the future. Kind regards,

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located very convenient
Response from Sheraton Ankara Hotel & Convention Center on Feb 6, 2023
Dear Valued Guest, thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards,

10/10 Excellent

Justin

Stayed 2 nights in Nov 2022
Response from Sheraton Ankara Hotel & Convention Center on Jan 30, 2023
Dear Valued Guest, Thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcome you again in the future. Kind regards,

10/10 Excellent

Anar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Nice personnel, amazing breakfast, clean room and bathroom.
Stayed 1 night in Nov 2022
Response from Sheraton Ankara Hotel & Convention Center on Nov 14, 2022
Dear Valued Guest, Thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcome you again in the future. Kind regards,

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Oct 2022
Response from Sheraton Ankara Hotel & Convention Center on Nov 7, 2022
Dear Valued Guest, Thank you for choosing Sheraton Ankara Hotel & Convention Center, and for sharing your review. We are glad to learn you have fully enjoyed your stay. Thank you once again and we do hope to welcome you back soon.

10/10 Excellent

AMNON

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Sheraton Ankara Hotel & Convention Center on Nov 7, 2022
Dear Valued Guest, Thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcome you again in the future. Kind regards,

10/10 Excellent

Necla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good Thank you
Stayed 1 night in Oct 2022
Response from Sheraton Ankara Hotel & Convention Center on Nov 7, 2022
Dear Valued Guest, Thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcome you again in the future. Kind regards,

10/10 Excellent

nilgün Cigdem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful experience. The staff was excellent
Stayed 1 night in Oct 2022
Response from Sheraton Ankara Hotel & Convention Center on Oct 24, 2022
Dear Valued Guest, Thank you for choosing Sheraton Ankara Hotel & Convention Center, and for sharing your review. We are glad to learn you have fully enjoyed your stay. Thank you once again and we do hope to welcome you back soon.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Sheraton Ankara Hotel & Convention Center on Oct 24, 2022
Dear Valued Guest, Thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcome you again in the future. Kind regards,

10/10 Excellent

Selim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Sheraton Ankara Hotel & Convention Center on Oct 24, 2022
Değerli Misafirimiz, Sheraton Ankara Hotel & Convention Center'ı tercih ettiğiniz ve yorumunuzu paylaştığınız için teşekkür ederiz. Konaklamanızdan tam anlamıyla keyif aldığınızı öğrenmekten mutluluk duyduk. Bir kez daha teşekkür ederiz ve sizi en kısa zamanda tekrar ağırlamayı umuyoruz.

10/10 Excellent

ASLIHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Sheraton Ankara Hotel & Convention Center on Sep 29, 2022
Değerli Misafirimiz, Sheraton Ankara Hotel & Convention Center'ı tercih ettiğiniz ve yorumunuzu paylaştığınız için teşekkür ederiz. Konaklamanızdan tam anlamıyla keyif aldığınızı öğrenmekten mutluluk duyduk. Bir kez daha teşekkür ederiz ve sizi en kısa zamanda tekrar ağırlamayı umuyoruz.

10/10 Excellent

Gaurav

Liked: Cleanliness
Stayed 2 nights in Sep 2022
Response from Sheraton Ankara Hotel & Convention Center on Feb 6, 2023
Dear Valued Guest, thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcoming you again in the future. Kind regards,

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Sheraton Ankara Hotel & Convention Center on Oct 7, 2022
Dear Valued Guest, Thank you for sharing a full score regarding your recent visit at Sheraton Ankara & Convention Center Hotel, Ankara. We are glad that you have fully enjoyed your experience and we very much look forward to welcome you again in the future. Kind regards,