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Reviews of Otto Loft Premium Apartments

Otto Loft Premium Apartments
Maltepe Mahallesi Ozveren Sokak No 23, Ankara, Çankaya

Reviews

6.8
Rating 10 - Excellent. 23 out of 64 reviews" "
Rating 8 - Good. 15 out of 64 reviews" "
Rating 6 - Okay. 4 out of 64 reviews" "
Rating 4 - Poor. 5 out of 64 reviews" "
Rating 2 - Terrible. 17 out of 64 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jan

Stayed 2 nights in Nov 2022

2/10 Terrible

Colin

Stayed 18 nights in Sep 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and the rooms are also very clean. Ive been here for a month it was great time.
Stayed 5 nights in Jun 2022

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartments . Wifi did not work in the rooms but nevertheless we had a lovely stay . People who stayed on sofa couches were given extra bedding ! One of the rooms did not have a main room light , there was a standing lamp !
Stayed 1 night in May 2022

6/10 Okay

Babak

Stayed 5 nights in Nov 2021

10/10 Excellent

hande

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to spend some days in Ankara
Stayed 2 nights in Nov 2021

8/10 Good

Ömer Faruk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Faiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

8/10 Good

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment was smelly. The toilet was stained. The shower was mouldy and the shower head leaked The bed sheets were too small and covered in hair. The rugs were stained hadn’t been vacuumed. The sofa’s smelled of stale dust. The balcony was dusty. The kitchen utensils were grimy and the sponge on the sink was dirty. The AC filter was clogged with dust. We spent our first night cleaning. The staff are active and friendly and tried their best to make up for the run down facility.
Stayed 2 nights in Jul 2021

2/10 Terrible

Erkan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't suggest to anybody staying here
All the pictures are fake hotel very old and they started to new reorganization so that everything is under construction, otopark very small weird , rooms are not clean there is no necessary pillow towel, toilets smell bad and you can here others guest from left/right upper/lower floors. Just only one thing is good which is the location of hotel that's it.
Stayed 3 nights in Jun 2021
Response from Melis on Jun 23, 2021
Değerli Misafirimiz, Zamanınızı ayırarak duygu ve düşüncelerinizi bizimle paylaştığınız için teşekkür ederiz. Lütfen öncelikle beklentileriniz karşılayamadığımız için özür dilememe izin verin. Bizimle e-mail adresinizi paylaşırsanız, konuyu çözmek için yardımcı olmak isteriz. Bununla beraber bize göndermiş olduğunuz mesaj ve davranışlarınızla otellerde bazı davranışları alışkanlık haline getirdiğinizi ve bir aksilik olmasa bize bunu kullanmaya çalıştığınız gösteriyor. Gereksiz eleştiriler ile otellerden çeşitli ekstra imkanlar sağlanmaya çalışılması dünya çapında çok karşılaşılan bir durumdur. Bu mesaj bize atılan mesajdır: Erkan Çiftçi, size bir mesaj gönderdi "Benim bugüne kadar yorum yazdığım oteller telafi etmek için özel odalarında ücretsiz konaklama ve premium hizmet sunarken sizin yazdığınız bu sözler çok manidar. En azından kurum olarak ne halde olduğunuzu bilin kabullenir ona göre kendinize çeki düzen vermeye çalışın." Ayrıca otelimiz 1.5 yıllık olup, otoparkımızda gayet geniştir. Jipler bile tek hamlede girebilmektedir. Yine de eleştirileniz için teşekkür ederiz, bunu bir dahaki konuklarımızın yaşamaması için ekstra açıklamalarda bulunmamız gerekiyorsa bulunacağız. Yaklaşmakta olan yeni yılınızı kutlarız. Saygılarımla, Melis Öneren

10/10 Excellent

Sinan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
The staff was so friendly and the service was good also the apartment was clean. it was a good experience staying there.
Stayed 6 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had bedbugs
Hotel had bed bugs which resulted in having to check out earlier than intended. Staff refused a reimbursement. Manager ensured me that he would get back to me with a decision, but never did nor answered when I reached out for an update. Very disappointing.
Stayed 10 nights in Apr 2021
Response from Lara S. on May 27, 2021
Dear Guest, Thank you for taking the time and effort to let us know of your disappointment regarding our room quality during your recent stay with us. Kindly allow me to take this opportunity to apologize for not meeting your expectations. Our hotel is boutique style and built 1 year ago. We have just 24 units. They are controlling daily and with high effort. We are not accepting this review. After asking Exp.Team, we also got answer which show this would be fraud. Our apartments are medicined monthly for all kind of insects by a professional team. Once again, thank you for bringing up your experience to our attention, we truly value your patronage and hope that you will give us the opportunity to serve you again in the near future. In the meantime, please accept our warmest wishes. Yours sincerely, Lara S. General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salman was helpful and outstanding. Room was absolutely clean.
Stayed 1 night in Apr 2021
Response from l on May 27, 2021
Thank you for bringing up your experience to our attention, we truly value your patronage and hope that you will give us the opportunity to serve you again in the near future. In the meantime, please accept our warmest wishes. Yours sincerely, Lara S. General Manager

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2020
Response from Otto Loft on Nov 17, 2020
Thank you for your nice thoughts , we are happy for your satisfaction

10/10 Excellent

Yasin

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

2/10 Terrible

Hamdi

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet
Son dakika çok fazla alternatifim olmadığı için konakladım. Verdiğiniz paraya yazık. Çok kirli ve içerde kötü koku var. Eşyalar eski,kullanışsız ve yıpranmış. Duşa girmeyi mideniz kaldırmaz.
Stayed 1 night in Sep 2023

2/10 Terrible

Hasan

Stayed 3 nights in Aug 2023

8/10 Good

HANIFE

Stayed 1 night in Apr 2023

10/10 Excellent

EHSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Ugur

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Tekrar düşünün
Eşyalar ve ev dökülüyor, herşey çok eski ve yıpranmış ne kadar temizlesende berbat bir görüntü hakim. Aileye göre değil.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très décevant
Chambre très sale à l’arrivée, le personnel ne s’occupait pas de ses clients. Mauvaise nuit passé, pommeau de douche cassé, de l’eau fuyait partout. Il faut un minimum s’occuper de ses clients. La wifi ne fonctionnait pas dans les chambres.
Stayed 1 night in Jul 2022

2/10 Terrible

Rafi

Stayed 2 nights in Jul 2022

4/10 Poor

Ayberk

Fotograflara kıyaslandığında hayal kırıklıgı
Fotograflara bakarak çok büyük hayallerle gittigimiz seyahatımızı 2 gün olmasına ragmen birinci günde otelden çıkısımızı yaptırdık biz catı katındaki jakuzili suitte kaldık ancak bu kadar özensiz olmamalıydı en basıtinden koyulan bardaklar Bile birbirinden alakasızdı odalar cok pis değildi ancak teras cıkılmıycak kadar pisti ücretini bence asla hak etmiyor jakuzili odada kalmamıza ragmen jakuziyi kullandık diye bir sürü sorun yasadık kafa dinlemek icin geldigim iz otelden hic te memnun olmadan ayrıldık otel yönetiminin biraz daha dikkatli ve misafirlerine daha özenli olması gerekiyo kesinlikle
Stayed 2 nights in Dec 2021

8/10 Good

Dmitriy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

2/10 Terrible

Aykut

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kalma
Kalmayın asla
Stayed 1 night in Nov 2021

2/10 Terrible

Onur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VASAT
İyi dinleyin bu otelde asla kalmamanız gereken bir yer çok pis vasat dökülüyor heryer yatak çarşafları leş yastık kılıfı leş banyo havlusu yok yorun nekadar kalıcak bakalım
Stayed 1 night in Nov 2021

10/10 Excellent

ugur

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
başarılı
evcil hayvan dostu bir yer ve ellerinden gelen yardımı yapmaya çalışıyorlar konumu anıtkabir yakınında. tavsiye edilir.
Stayed 3 nights in Oct 2021

2/10 Terrible

Dogan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resimde gösterilen kalite ve temizlikle gerçeğinin arasında büyük olumsuz bir fark var. Böyle bir yerin sizin gibi bir kurumda yer bulması da ayrı bir hayal kırıklığı
Stayed 4 nights in Oct 2021

10/10 Excellent

Birkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet iyi bir fiyat performans tercihi oldu, konumu da nezih bir sokakta.
Stayed 1 night in Oct 2021
Response from , on Oct 15, 2021
tşk ederiz tekrar bekleriz

8/10 Good

Haluk

Stayed 2 nights in Oct 2021

2/10 Terrible

Ömer

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Oktay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temizliği hiç güzel değildi verdikleri yatak çarşafı kirliydi ve küçük olduğu için durmuyordu yatağın üstünde
Stayed 1 night in Sep 2021

2/10 Terrible

ILKER

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

volkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Bengi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отлично!
Очень хороший отель за отличную цену! Шикарный вид на город из ресторана и вкусный завтрак! Можно посетить сауну бесплатно ;)
Stayed 1 night in Aug 2021
Response from , on Oct 15, 2021
текрар беклериз гüцель йогомларıнıз иçин теşэккüр

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Furkan

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Sümeyra inci

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Tahsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merkezdeki eviniz...
Ankara'ya yolunuz düştüğünde size ev kalitesinde konaklama sunacak harika bir tesis. Kızılay'a yürüme mesafesinde, Ankaray Demirtepe istasyonuna çok yakın. Daire formatında, güzel mobilyaları olan, temiz ve konforlu. Fiyat olarak gayet uygun. Konaklamalarınızda kesinlikle tavsiye ederim.
Stayed 1 night in Aug 2021

6/10 Okay

Oray

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

10/10 Excellent

Tugba Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Davut

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
pour le prix ça va
Dernière minutes Avantage pas cher
Stayed 1 night in Jul 2021

10/10 Excellent

Tatiana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень хорошие аппараты
Всегда останавливаемся здесь Хорошие аппараты Чисто и уютно
Stayed 1 night in Jun 2021

10/10 Excellent

tunahan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ankara'daki en güzel konaklamamızdı.Resepsiyonda çalışan genç arkadaşımız gayet nazik bir şekilde işlemleri halledip odamızı teslim etti. Güleryüzlü ve ilgili bir personelle karşılaşmak bizi memnun etti. Odamız gayet güzel kendi evimizde gibi rahat ettik. Oda da sallama çay ,kahve ya da su olsaydı extra güzel olurdu otel sahibinin bunu da dikkate alacağını düşünüyorum. Herşeyiyle mükemmel bir konaklama oldu. Ankaradaki yeni adresimiz ❤️😍
Stayed 1 night in May 2021
Response from L on May 27, 2021
Thank you for bringing up your experience to our attention, we truly value your patronage and hope that you will give us the opportunity to serve you again in the near future. In the meantime, please accept our warmest wishes. Yours sincerely, Lara S. General Manager

10/10 Excellent

yigitcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar çok geniş , ferah ve temizdi.
Stayed 1 night in May 2021
Response from l on May 27, 2021
Thank you for bringing up your experience to our attention, we truly value your patronage and hope that you will give us the opportunity to serve you again in the near future. In the meantime, please accept our warmest wishes. Yours sincerely, Lara S. General Manager