Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Reviews of Best Western Plus Clemson Hotel & Conference Center

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 369 out of 778 reviews" "
Rating 8 - Good. 217 out of 778 reviews" "
Rating 6 - Okay. 104 out of 778 reviews" "
Rating 4 - Poor. 46 out of 778 reviews" "
Rating 2 - Terrible. 42 out of 778 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from BW FRONT DESK on May 6, 2024
Thank you Timothy for your high marks! We hope you stay with us again soon!

8/10 Good

Chris, Norton

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Need better fitness center.
Stayed 1 night in May 2024
Response from BW FRONT DESK on May 6, 2024
HI CHRIS! THANK YOU FOR TAKING THE TIME TO LEAVE A REVIEW! WE ARE GLAD YOU ENJOYED OUR SERVICES! WE ARE SORRY OUR FITNESS CENTER WASN'T UP TO YOUR STANDARDS. WE HOPE YOU WILL STAY WITH US AGAIN THE NEXT TIME YOU'RE IN CLEMSON!

10/10 Excellent

Louis, JACKSONVILLE

Wonderful
Stayed 1 night in May 2024
Response from BW FRONT DESK on May 6, 2024
THANK YOU LOUIS FOR THE GREAT REVIEW! WE LOVE THE POSITIVE FEEDBACK! WE HOPE TO SEE YOU AGAIN SOON!!!!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and great for a 1 night stay to visit Clemson University!!
Stayed 1 night in May 2024
Response from ALavoie on May 2, 2024
Glad you enjoyed your stay. Hope to see you again.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 2 nights in Apr 2024
Response from ALavoie on Apr 28, 2024
Glad you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024
Response from BW FRONT DESK on May 6, 2024
THANK YOU DAVID FOR YOUR HIGH MARKS! WE HOPE TO SERVE YOU THE NEXT TIME YOU'RE IN CLEMSON! HAVE A GREAT DAY!

10/10 Excellent

Aryel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for visiting Clemson. Breakfast was good
Stayed 2 nights in Apr 2024
Response from ALavoie on Apr 28, 2024
Glad you enjoyed your stay. Hope to see you again soon.

6/10 Okay

Theresa, Monson

It was an average hotel
Stayed 1 night in Apr 2024

2/10 Terrible

David, Anderson

Liked: Cleanliness
First time staying here. Worst sleep I have ever gotten at ANY hotel my entire life. We were given room 119. There are doors for the stairwell and a hallway that connects the back side of hotel. These two doors made suck a loud squeaking noise it would wake you out of a sound sleep. Which it did several time overnight. The room itself was barebones. If they offered a free night stay I would decline
Stayed 1 night in Apr 2024
Response from Sam on Apr 27, 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Daniele

Travelled with family
Liked: Amenities, property conditions & facilities
Hotel was great! The location was convenient just minutes from Clemson University , there is a wonderful restaurant attached to the hotel with great food options and prices. I’ll definitely be going back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and stress free experience from start to finish. No complications or hiccups. Staff were extremely helpful and informative. If I ever need a room in Clemson, no doubt this is where I’ll be.
Stayed 2 nights in Apr 2024
Response from BW Front Desk on Apr 16, 2024
What a wonderful review!!! Thank you so much Sarah! We look forward to serving you the next time you're in Clemson!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
It was so close to town
Stayed 2 nights in Apr 2024
Response from BW Front Desk on Apr 16, 2024
Thank you Gina for your review! We truly appreciate those high marks!!! Come back and stay with us soon!

8/10 Good

manley, Daniel Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and people!
Stayed 2 nights in Apr 2024
Response from BW Front Desk on Apr 16, 2024
Awesome Review! Thank you so much Manley!!!We hope to serve you again soon!

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from BW Front Desk on Apr 16, 2024
Thank you so much Glenn for the high marks!!! We look forward to serving you again soon!

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and perfect location to visit Clemson University!
Stayed 2 nights in Apr 2024
Response from BW Front Desk on Apr 16, 2024
Hi Stephen! Thank you for your review! We are glad tp see you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast options, yogi, oatmeal with all the fixings, waffle machine, eggs… Some hair in bathroom on floor that was not ours but otherwise staff were all great and shuttle to airport.
Stayed 2 nights in Apr 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service
Stay was fine overall. My room was a little tired, mostly in the bathroom
Stayed 3 nights in Apr 2024

10/10 Excellent

Fred

Travelled with family
Check in clerk was the best ever!
Stayed 1 night in Apr 2024

10/10 Excellent

Kimerly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for a best western plus!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tim, Summerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed and will stay here again.
Stayed 2 nights in Mar 2024

4/10 Poor

Laurence

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was old and not in a good condition The property is very noisy
Stayed 1 night in Mar 2024

10/10 Excellent

Natalia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The paperwork was ready for check in, which made it super quick! Staff is so friendly!
Stayed 1 night in Mar 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BW Front Desk on Apr 1, 2024
Hi Derrick! Thanks for the great review! Come back and stay with us the next time you're in Clemson!

6/10 Okay

Todd

Liked: Cleanliness, property conditions & facilities
I was there for 4 nights/5days and housekeeping never came to my room. I asked twice during my stay for at least fresh towels… ended up having to drop my dirty towels at the front desk and get my own late one night. Place was good, housekeeping was the only problem.
Stayed 4 nights in Mar 2024
Response from BW Front Desk on Mar 18, 2024
Hi Todd! We value your feedback as it helps to ensure a better service in the future! We are very sorry to hear about the hiccup with housekeeping during your stay. We hope the next time you're in Clemson you stay with us again!

10/10 Excellent

Kimerly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy , clean, rooms are COLD
Stayed 1 night in Mar 2024
Response from BW Front Desk on Mar 12, 2024
Thank you Kimerly for your high marks! We hope you come and stay with us again soon!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 2 nights in Mar 2024
Response from BW Front Desk on Mar 12, 2024
Thank you Timothy for the high marks! We hope to see you again soon!

6/10 Okay

Steven

Seemed to have a management issue
Stayed 3 nights in Mar 2024
Response from BW Front Desk on Mar 18, 2024
Hi Steven! Thank you for taking the time to leave a review! It seems we may have missed the mark. Please feel free to reach out to us if you would like to share any feedback about your stay. Thanks again! Have a great day!

10/10 Excellent

Michael, Wichita

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Close to Clemson University and restaurants
Stayed 1 night in Feb 2024
Response from BW Front Desk on Mar 10, 2024
Hi Michael! We are happy to hear you enjoyed your stay! We hope you come back soon!

10/10 Excellent

Karen

Liked: Property conditions & facilities
Excellent venue
Stayed 1 night in Mar 2024
Response from BW Front Desk on Mar 10, 2024
Hello Karen and thank you for your kind review! We hope to see you again soon!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from BW Front Desk on Mar 10, 2024
Hi Maria! Thank you for the high marks! We hope you come back and stay with us again soon!

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean hotel. Great location!
Stayed 1 night in Feb 2024
Response from BW Front Desk on Mar 7, 2024
Thank you for the kind remarks! See you again soon!

8/10 Good

Bonnie, Rock Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast "omelets" were mini pancake-size premade prepared eggs as well as the bacon was microwave skinny bacon..... Coffee was keurig which would have been ok if I didn't have to wait 5" for the water to heat up in it.....
Stayed 1 night in Mar 2024
Response from BW Front Desk on Mar 12, 2024
Hi Bonnie! Thank you for taking the time to leave us a review! We are sorry to hear our complimentary breakfast was not up to your standards during your stay. We hope that you give us another chance in the future to give you a better experience!

8/10 Good

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from BW Front Desk on Mar 7, 2024
Thank you for the high marks! We hope to see you again soon!

8/10 Good

Sukru

Stayed 1 night in Feb 2024
Response from management on Feb 28, 2024
Thank you Sukru for your high marks! We hope to see you again soon!

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in, polite staff. There were events but they settled down and it was quiet by 11:00. Great location. Breakfast was kind of sad. It’s hot but not good. I’d skip it but stay there again. Very nice room.
Stayed 1 night in Feb 2024
Response from management on Feb 28, 2024
Hi Erin! Thank you for your kind review! We are sorry breakfast was not up to standard that morning! We hope you will give us the chance to show you a better quality stay in the future!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with the friendliest staff.
Stayed 2 nights in Feb 2024
Response from Cris on Feb 26, 2024
Thank you for the kind review. It will be our pleasure to serve you again the next time your in Clemson

6/10 Okay

Noel

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place for the money. Had to ask to move rooms because the first one smelled like someone smoked in it. They were able to switch our room, so that was good.
Stayed 1 night in Feb 2024
Response from Cris on Feb 26, 2024
Noel Thank you for allowing us to make things right with you. We thank you for staying with us and hope the next time your in Clemson that you come visit us again

2/10 Terrible

Jared

Travelled with family, Business traveller
Liked: Staff & service
This has to be the noisiest hotel I’ve ever slept in. There is a central courtyard that is extremely loud. Every morning at 5ish am I could hear ever chair, cough, spoon, dish the breakfast people were setting up. And once 6am came and breakfast was available for guests. Forget about sleep. Literally sounds like a party is going on. Talking, laughing, coughing, chairs scooting all over. The sliding glass door that our room had didn’t close all the way so it might as well been fully open. The walls are paper thin, could hear the elevator ding all morning, heard the neighbors alarm going off like it was in my room. Would never stay here again nor recommend anyone else that wants any type of sleep.
Stayed 2 nights in Feb 2024
Response from BW Front Desk on Mar 7, 2024
Hi Jared! Thank you for taking the time to leave us a review. We hope you will reconsider giving us another chance to show you a better stay in the future! Have a great day!

2/10 Terrible

M

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors in bedroom were sticky and dirty. Bathrooms dirty I couldn’t shower because it was so dirty. There was screaming and door shutting until 2 pm in the morning. There were dogs running back and forth above us for two hours. I would never stay there again. Horrible
Stayed 2 nights in Feb 2024
Response from cris on Feb 26, 2024
Hello sorry to hear that your stay was not up to standards. We would like to invite you back to stay with us the next time your in Clemson to see the changes made so that your stay will be exceptional.

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a one night visit.
Stayed 1 night in Feb 2024
Response from Cris Castro on Feb 23, 2024
Good evening, thank you for choosing to stay with us. We are glad you had a great stay and I hope the next time your in town you will chose the Best Western in Clemson.

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast facilities
Stayed 1 night in Feb 2024
Response from Cris Castro front desk supervisor on Feb 21, 2024
Thank you for staying with us here at the Best Western. We are glad you had a great stay. Please if you are in Clemson again we'd like you to stay with us. Have a great day

2/10 Terrible

Tambia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is a bit dated and we found a dead lady bug in the bed. The staff was very attentive but still upsetting.
Response from BW Front Desk on Mar 7, 2024
Hi Tambia! We are sorry to hear you had an issue while you were here with us. Spring is near and with a few warm days, ladybugs will begin to appear everywhere here in the south. We can ensure you on behalf of the entire team, we work very hard to keep our hotel clean and ready for our guests. We apologize for missing the mark. We hope you give us another chance next time you are in Clemson!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a comfortable bed. The free breakfast was good.
Response from Management on Feb 20, 2024
Hi John! We are happy to hear you enjoyed your stay with us! Thank you for your kind remarks. We hope to see you again soon!

2/10 Terrible

Demetra, Cary

Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
Hi Demetra...We are sorry to see that your stay was below our standards. If there is anything we can help resolve for the future, please don't hesitate to contact us! We encourage guest feedback and strive to make everyone's experience as comfortable as possible.

10/10 Excellent

Pennie

Travelled with group
Liked: Cleanliness, property conditions & facilities
I was impressed with this property! Clean, nice linens, and overall a great experience.
Stayed 1 night in Feb 2024
Response from CrisCastro on Feb 19, 2024
Thank you Pennie for the great comments and we look forward on you stating with us again next time your in Clemson.

6/10 Okay

Corey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom light did not work.
Stayed 1 night in Feb 2024
Response from Management on Feb 12, 2024
Hi Corey! Thank you for your review! We are sorry you had an issue with the bathroom light during your stay. Your feedback is very important to us as it helps us to ensure your next stay is more enjoyable. We hope to see you again soon!

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded our expectations. Clean comfortable and great free breakfast. Great price too.
Stayed 1 night in Feb 2024
Response from Management on Feb 12, 2024
Hi Faith! Thank you so much for your high remarks! We are happy to hear you enjoyed your stay! We will be sure to let the breakfast staff know they did great! We value your feedback and your business is very important to us! We hope to see you again soon!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here every year for the best Armored Combat event of the year. Carolina Carnage. Many returns expected to this great hotel. Always a 10 out of 10.
Stayed 4 nights in Feb 2024
Response from Management on Feb 12, 2024
Hi John! We appreciate your high remarks on behalf of our hotel! Your business is very important to us! We really enjoyed having your group stay with us this year! You all were so much fun! We can't wait to see you again next year!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel for the price.
Stayed 1 night in Feb 2024
Response from Management on Feb 12, 2024
Hi April! Thank you so much for your high remarks! We value your feedback! We hope to see you again soon!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Clemson University and affordable
Stayed 1 night in Feb 2024
Response from Management on Feb 12, 2024
Hi Lynn! We appreciate your high remarks! We are so happy to hear you enjoyed your stay! We hope to see you again soon!