Anahuac Vacation Packages

Room was clean and the temperature was nice

This people have water that smells like poop. Sewage water is what they use for water. Remnants of trash, sticky nastiness in drawers, air vents falling off ceilings. Random kids belts found? Candy stuck to floor? Trash wasn’t even taken out. Mind you I have kids that found these things as well. Oh and don’t even try and ask for them to refund you for their disgusting rental. They will give you the run around and then IGNORE YOU. Awful establishment and these people NEED TO BE SHUTDOWN.

have the money & billing broken down in total upfront

Beautiful establishment with lovely spacious rooms, exceptional staff, delicious food and a beautiful courtyard and pool for perfect relaxing afternoons and evenings 💯👌!

We found the hotel lacking a friendly & welcoming atmosphere. After paying $1050 a night for a room we expected a little more with amenities. A tiny square of soap bar left in the bathroom, one roll of one ply, toilet paper and a rug that was at the bathroom sink tattered and was not more than 2‘ x 14“. We were initially put in a room that had another room facing us. We asked to be moved to another room and were charged an extra $50 per night. We were told the hotel was full and that was a much wanted room we later found out the hotel was only 46% occupied. The hotel is not close to any walkable restaurants, and the restaurants which are in the hotel itself close very early. So nothing to eat or drink avail! . there is a small coffee bar that’s open I believe from 7 AM to 11 where they serve bagels and a few pastries. A very limited selection and a very limited supply because they ran out of bagels sometimes by 8 AM. This is a large sought after hotel and it’s surprising to us to be presented with this type of service and amenities. The best service we got was in the tribute room in the evening for dinner. The food was excellent, and the waiters were wonderful. The service by the young men at the front entrance upon arrival was wonderful, very friendly unfortunately, it stops there. I don’t consider paying $1050 a night for a hotel room with very few amenities anything special we were expecting a nicer room even a little bigger.. I had to ask each day for extra towels