Indoor pool

Reviews of Comfort Suites Altoona

2.5 out of 5
Comfort Suites Altoona
140 Stroehman Rd, I-99 And Pine Croft Exit, Altoona, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 433 out of 661 reviews" "
Rating 8 - Good. 162 out of 661 reviews" "
Rating 6 - Okay. 42 out of 661 reviews" "
Rating 4 - Poor. 13 out of 661 reviews" "
Rating 2 - Terrible. 11 out of 661 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not dirty, but not quite clean either. Lots of maintenance issues need addressed making the hotel look worse.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to highway, close to town for other amenities and very quiet and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Rooms were ready at check in, breakfast options were good, staff was very friendly And helpful.
Stayed 2 nights in Apr 2024

4/10 Poor

Rachael, Coronado

Liked: Staff & service
The property is convenient off of I99, but a bit old. The sheets were pillie and the air conditioner was really loud. It works for the price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Narendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great hotel. Are only problem is we stayed there for the purpose of my daughter swimming in the pool. When we arrive I’m told the pool is shut down do to someone damaging it. Obviously it was too late and we had to stay there because I wasn’t able to get a refund because I went through Expedia. Very disappointed to watch my daughter being so excited and not be able to swim
Stayed 1 night in Feb 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Laila

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
The hotel is nestled in the mountains but not near anything (in terms of amenities). It was quiet enough and the front desk person was lovely. That said, there was a dirty sock left on the air conditioner in our room as well as crumbs on the carpet. I wiped down all the surfaces myself. I expected better given the good reviews here on Expedia.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. No noise
Stayed 1 night in Dec 2023

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Such a nice place. Very clean. Our front desk clerk was amazing. Janelle went out of her way for us.
Stayed 1 night in Dec 2023

10/10 Excellent

C arol Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was small but clean and well equipped with towels
Stayed 1 night in Nov 2023

8/10 Good

Dragana

Liked: Cleanliness, staff & service
Good rooms, clean. Air conditioning did not work.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice! The breakfast was good and convenient. Arrived at night, so we were pleasantly surprised by the view the next morning! 😊
Stayed 1 night in Nov 2023
Response from Tammy Myers, AGM PA587 on Nov 24, 2023
I'm pleased you enjoyed your stay. I will pass along your comments to our team.

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub didn't work, so they changed our room. Very friendly staff!
Stayed 1 night in Nov 2023
Response from Tammy Myers, AGM PA587 on Nov 24, 2023
I'm glad to hear our team was on top of things and was able to move you to another room. I will share your kind words with our team.

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the walls are thin. The man in the room next door was snoring loudly and I could hear it in my room.
Stayed 1 night in Oct 2023

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn, Altoona PA
The room was clean and comfortable and the staff was pleasant. Breakfast in the morning was great too!
Stayed 2 nights in Oct 2023
Response from Tammy Myers, AGM PA587 on Nov 24, 2023
I'm pleased you enjoyed your stay with us. We hope you stop in again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Matt

Stayed 1 night in Sep 2023

10/10 Excellent

Leigh

Stayed 1 night in Sep 2023

10/10 Excellent

Jodi

Stayed 1 night in Sep 2023

10/10 Excellent

Bryce

Stayed 2 nights in Sep 2023

8/10 Good

Thomas

Everything was great
Stayed 1 night in Sep 2023

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet and clean.
Stayed 1 night in Aug 2023

8/10 Good

stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad odor in room.
The staff was very friendly. The rooms were nice and spacious with comfortable beds. Overall it was a great stay. The only complaint we have is the horrible smell in our room. It smelled very damp. We had to get some febreeze and spray it ourselves. Our stuff we brought home still had the smell on them.
Stayed 2 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Roland

Stayed 1 night in Aug 2023

10/10 Excellent

Tzvetanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was ok for a one night stay. Could have been cleaner
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Gretchen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, there was a large desk and plenty of room to work. The bed was very comfortable. The room was very clean, and the staff was helpful and friendly.
Stayed 4 nights in Aug 2023

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Tammy, AGM on Aug 15, 2023
I'm glad you enjoyed your stay with us. Stop back again soon.

10/10 Excellent

Lora

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Quick and pleasant front desk from Janell, quite rooms, decent breakfast and heated pool. ( kids loved it in the morning) also later check out was a plus
Stayed 1 night in Aug 2023
Response from Tammy, AGM on Aug 15, 2023
I'm glad you enjoyed your visit here. We hope you stop in again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good time
Great staff. Janelle went above and beyond to make my family stay comfortable. Kitchen staff for breakfast was polite and keep the food fresh. Pool was small. Fitness room had broken equipment. TV cable & internet was horrible!!
Stayed 2 nights in Aug 2023
Response from Tammy, Assistant General Manager on Aug 12, 2023
Thank you for staying with us. I'll pass along your comments to our team I'll chek into the issues you mentioned.

8/10 Good

Julie, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
This is just a good value for the price. We liked the breakfast, the room was comfortable. It was all good.
Stayed 1 night in Jul 2023
Response from Tammy Myers, Assistant General Manager on Aug 12, 2023
Thank you for your kind words. Please stop by again.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing. Clean but the pool was a little dated.
Stayed 2 nights in Jul 2023

6/10 Okay

John

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Jennifer

Stayed 1 night in Jul 2023

10/10 Excellent

Genevieve

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The room was perfect for our family, cost very reasonable, breakfast was great, and it was quiet. The bed gave us back aches, possibly it was too soft, and the tub/shower could have been a bit cleaner. Otherwise it was great, staff super friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

pedro

Stayed 4 nights in Jul 2023

10/10 Excellent

Mihir

Stayed 1 night in Jul 2023

10/10 Excellent

Amy

Stayed 1 night in Jul 2023

2/10 Terrible

Gordon

Stayed 1 night in Jun 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The 3rd floor hallway has a musty smell. Our room had a broken fridge. We didn’t realize until the next day and had to throw out all of our food. Bathroom lock didn’t work. Person who checked us in was very pleasant.
Stayed 2 nights in Jun 2023

4/10 Poor

Jennie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I wanted this to be so much better
The staff are very kind. The view was amazing. The towels were soft. The pillows were great. The breakfast area was clean, stocked, and warm. Unfortunately, that is where the positives stop. The room smelled like mildew no matter how much we ran the AC. The shower head did not work fully. The sheets had pieces of what I hope was dirt on top of them that I brushed off when I went to put my kids to bed late that night. But the worst part was another customer in the next room. They were pounding and kicking on the walls and the doors down the hallway on and off for two hours. Before you think if it was something else, they were arguing, bottles breaking, causing the dog on the other side of us (who was super quiet any other time) to bark in warning. The b
Stayed 1 night in Jun 2023