Title: Rixos Almaty Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rixos Almaty Hotel Luxury hotel with a full-service spa and a health club ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/42f7a045.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/cb92377c-6581-4afb-a266-5a68feda1038-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Front of property - evening/night](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/891bdab8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/1eb5d8dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/34793b48.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Rixos Almaty Hotel in Almaly District offers a peaceful escape with a garden setting and convenient coffee shop. Guests can enjoy spa services like manicure/pedicure and aromatherapy, join fitness classes at the health club, or swim in one of two refreshing pools. 8.8 Excellent ## Popular amenities - Bar - Pool - Spa - Breakfast available - Gym - Room service ## Room options ### Check availability for these dates Tonight [Dec. 1 - Dec. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 2 - Dec. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/4a0c6226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/f0b73949.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/4a0c6226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 3 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - Park view - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/f0b73949.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - Park view - Sleeps 3 - 2 Twin Beds ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/d9449012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/d9449012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - 1 bedroom - Park view - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/2c5fd163.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - 1 bedroom - Park view - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/f387a88d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - 1 bedroom - Park view - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/494d3ed0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - 3 bedrooms - Park view - Sleeps 6 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Rixos-Almaty-Hotel.h3201398.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Rixos-Almaty-Hotel.h3201398.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.24934%2C76.93341&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vpGAaE0q_bO-542xykJ0G1CwdlU=) 506/99 Seifullina Ave, Almaty, 050012 #### What's nearby - St Nicholas Cathedral - 7 min walk - 0.6 km - Almaty Opera House - 12 min walk - 1.1 km - Zenkov Cathedral - 16 min walk - 1.3 km - MEGA Park - 2 min drive - 2.0 km - Almaty Central Stadium - 3 min drive - 2.3 km #### Getting around - Almaty Station - 12 min drive - Almaly - 15 min walk - Almaty (ALA-Almaty Intl.) - 32 min drive #### Restaurants - ‪Navat Чайхана - ‬2 min walk - ‪Purple Bar - ‬6 min walk - ‪Kefa - ‬4 min walk - ‪Напитки: The Bar - ‬7 min walk - ‪Rixos crew lounge - ‬2 min walk ## About this property ### Rixos Almaty Hotel Luxury family-friendly hotel located in Almaly District Take advantage of a terrace, a coffee shop/cafe, and a garden at Rixos Almaty Hotel. Indulge in a body wrap, Ayurvedic treatments, and aromatherapy at Rixos Spa, the onsite spa. The on-site restaurant, Brasserie, offers breakfast, brunch, lunch, and dinner. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a business center and a steam room. Other perks at this hotel include: - An indoor pool and a children's pool - Free self parking - Limo/town car service, buffet breakfast (surcharge), and extended parking - ATM/banking services, massage treatment rooms, and an elevator Room features All 237 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and pillow menus. More amenities include: - Heating and ceiling fans - Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge) - Heated floors, rainfall showers, and deep soaking tubs - 43-inch HDTVs with satellite channels - Balconies, heated floors, and separate sitting areas ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/4d4bba30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Almaty Bostandyk District - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 79 reviews CA $671 CA $751 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=6844356&PinnedHotelID=6844356&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/33000000/32540000/32533900/32533816/1acee100.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Almaty City Center Medeu District - Pool - Spa - Pet-friendly - Parking included 8.8 Excellent 146 reviews CA $203 CA $228 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=32533816&PinnedHotelID=32533816&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/7291335f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Almaty by IHG Bostandyk District - Pool - Spa - Kids pool - Parking included 8.8 Excellent 99 reviews CA $320 CA $359 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/38000000/37060000/37053000/37052984/2de05d2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Almaty Almaly District - Pool - Spa - Kids pool - Parking included 8.4 Very good 44 reviews CA $250 CA $279 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=37052984&PinnedHotelID=37052984&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (KZT 9000 per person)](https://images.trvl-media.com/lodging/72000000/71740000/71734900/71734830/413c64b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Almaty Jetisu Almaly District - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 109 reviews CA $137 CA $159 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=71734830&PinnedHotelID=71734830&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/17e8cfbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rahat Palace Hotel Bostandyk District - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 219 reviews CA $188 CA $214 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4461877&PinnedHotelID=4461877&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/24000000/23230000/23226500/23226445/a9bc0c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Almaty City Center Almaly District - Hot tub - Spa - Parking included - Free WiFi 9.2 Wonderful 80 reviews CA $194 CA $218 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=23226445&PinnedHotelID=23226445&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Modern European cuisine](https://images.trvl-media.com/lodging/74000000/73070000/73068800/73068778/5d19f4ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Living Almaty Jetisu Almaly District - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 13 reviews CA $186 CA $208 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=73068778&PinnedHotelID=73068778&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779020/f6eb2b85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Tulip Almaty Medeu District - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 62 reviews CA $305 CA $354 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=3779020&PinnedHotelID=3779020&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1910000/1906500/1906489/b1549580.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn ALMATY by IHG Bostandyk District - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 279 reviews CA $104 CA $126 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=1906489&PinnedHotelID=1906489&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Limo/town car service - Free self parking on site - Extended parking on site - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 8,000 for adults and KZT 8,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Brasserie ### Things to do - Children's pool - Fitness classes - Full-service spa - Health club - Indoor pool - Sauna - Steam room ### Family friendly - Children's pool - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 9 meeting rooms - Business center - Computer station - Conference center (1,478 square feet of space) ### Outdoors - Garden - Terrace ### Full-service spa - 6 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 10 floors - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2009 - Designated smoking areas (fines apply) - No plastic coffee stirrers - No plastic drinking straws ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Deep soaking bathtub - Free toiletries - Hair dryer - Heated bathroom floor - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch smart TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Ceiling fan - Desk - Heated floor - Heating - Iron/ironing board on request - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KZT 7000.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately KZT 8000 for adults and KZT 8000 for children - Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: KZT 7000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply Children under 16 years old are not allowed in the spa without adult supervision ### Property is also known as Almaty hotel Rixos Almaty Rixos Almaty Rixos hotel hotel Rixos Almaty Rixos Almaty Rixos Almaty hotel Rixos hotel Almaty Rixos Almaty Hotel Almaty Rixos Almaty Hotel Hotel Rixos Almaty Hotel Almaty Rixos Almaty Hotel Hotel Almaty ## Frequently asked questions ### Does Rixos Almaty Hotel have a pool? > Yes, this property has an indoor pool and a children's pool. ### How much does it cost to stay at Rixos Almaty Hotel? > As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Rixos Almaty Hotel on Jan 1, 2026 start from CA $512.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Almaty-Hotels-Rixos-Almaty-Hotel.h3201398.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Rixos Almaty Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Rixos Almaty Hotel? > Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Rixos Almaty Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Rixos Almaty Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of KZT 14000 per vehicle applies. ### Where is Rixos Almaty Hotel located? > This family-friendly Almaty hotel is located in the business district, within a 15-minute walk of Almaty Opera House, Nedelka Park, and St Nicholas Cathedral. Lermontov Russian Drama Theatre and Zenkov Cathedral are also within 1 mi (2 km). Almaly is 15 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Rixos Almaty Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 94 8 - Good 49 6 - Okay 15 4 - Poor 6 2 - Terrible 4 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Shameka Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay. Everything was in walking distance and getting a taxi was super easy. ##### Shameka Stayed 2 nights in Sep 2025 ### 8/10 Good #### Anton Sep 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We enjoy our stay! ##### Anton Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Vincenzo Sep 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel in a very convenient location, will definitely stay there again ##### Vincenzo Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Eric Feb 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again. ##### Eric Stayed 4 nights in Feb 2024 ### 8/10 Good #### Nataliya Feb 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Rooms require renovation but overall it’s a good option in a comfortable location ##### Nataliya Stayed 5 nights in Feb 2023 ### 2/10 Terrible #### Jayshan May 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities What a bizarre experience. ##### Jayshan Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Archishmat Jun 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary. ##### Archishmat Stayed 4 nights in May 2024 ### 10/10 Excellent #### Anthony Sep 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times. ##### Anthony Stayed 2 nights in Sep 2023 ### 8/10 Good #### richard Oct 21, 2022 Liked: Cleanliness, amenities, property conditions & facilities Very clean, very secure. The pool area was really nice. There was an annoying computer Ordered room service several times and it was also really good. Taxis in and out of the property was very easy. ##### richard Stayed 13 nights in Oct 2022 ### 4/10 Poor #### nicola Sep 8, 2024 Disliked: Amenities, property conditions & facilities I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed ##### nicola Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Bashir Jan 18, 2023 Liked: Staff & service, property conditions & facilities Good ##### Bashir ### 6/10 Okay #### Verified traveller Jul 5, 2023 Disliked: Cleanliness, property conditions & facilities Check in only at 2.00 pm Long waiting time Rooms old. Need refreshment ##### Verified traveller Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Neelesh Jan 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration. ##### Neelesh ### 2/10 Terrible #### Harry Sep 27, 2023 Disliked: Cleanliness, room comfort #### Severe food poisoning from breakfast I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this ##### Harry Stayed 3 nights in Sep 2023 ### 2/10 Terrible #### Lance Dec 18, 2022 Liked: Cleanliness, room comfort Disliked: Staff & service #### Terrible Stay I’ve stayed many times at the Rixos and this was by far the worst stay. I’ll start with the positive which was the Spa. The negatives 5 emails and 2 phone calls to arrange airport pickup. Arrived at 18.00 to be told the room was not ready. Ordered room service. After 90 minutes it didn’t arrive so I cancelled. No towels left after housekeeping. Had to go and find the housekeeping staff to get staff. Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable. ##### Lance Stayed 5 nights in Dec 2022 ### 6/10 Okay #### RITCHIE Aug 28, 2023 Disliked: Cleanliness This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered. ##### RITCHIE Stayed 5 nights in Aug 2023 ### 6/10 Okay #### Verified traveller Dec 16, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Unaccommodating I arrived very early, due to early flights. They weren't at all accommodating. I tried to explain that I spent 30+ hours in airplanes and airports, and needed rest very badly. They said they had room available but couldn't let me check in until the official check in time. I get it when they are fully booked, but that wasn't the case. If you're in the hospitality business, it's often appreciated by customers when the hotel is more welcoming and accommodating, especially a highly-rated hotel. I spent 5 hours in the lobby, waiting. Unacceptable!! I travel a lot, and in most cases when my flights arrive early, hotels don't make me wait and feed me their "policy" excuse. They just accommodate. I didn't get a warm welcome at Rixos. ##### Verified traveller Stayed 6 nights in Dec 2022 ### 4/10 Poor #### Jose Antonio Oct 1, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Es un hotel con muy buenas instalaciones públicas como el lobby, restaurantes, gimnasio, tiendas; pero las habitaciones están terribles, alfombras sucias, las ventanas no cierran, se inundó la regadera, la luz funciona mal y el aspecto general dentro de la habitación es muy vieja y descuidada. Hice un reporte en front desk y solo ofrecieron una disculpa , terrible experiencia . ![](https://a.travel-assets.com/ugc/hotel-reviews/4e4c2375-e873-402c-8c20-4ab45075fbe4-1759307065268.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6041fc46-e064-4a21-9893-dbfca8fa6db0-1759307064425.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Antonio Stayed 1 night in Sep 2025 ### 8/10 Good #### STEFANO Jul 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ottimo con un grosso difetto Esperienza positiva, se non fosse stato per l'acqua appena tiepida e dopo averla fatta scorere diversi minuti nella doccia. Un hotel 5 stelle non può avere di questi problemi. Personale gentile e ristorante carino. Grandiosa la SPA ##### STEFANO Stayed 1 night in Jul 2025 ### 8/10 Good #### STEFANO Jul 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Alcune cose da migliorare Hotel imponente e camera silenziosa. Personale gentile, tuttavia alcune problematiche come non avere l’acqua calda per la doccia ha compromesso un giudizio più positivo del soggiorno, che nel complesso è stato piacevole. ##### STEFANO Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Alper Jun 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Alper Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Charm Good Nanum Jun 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 알마티 시내 좋은 호텔 알마티 시내에 있는 좋은 호텔입니다 ##### Charm Good Nanum Stayed 1 night in Jun 2022 ### 8/10 Good #### ZHANAT May 23, 2022 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel. Very clean and nice inside. Didn't like the staff at the reception at check-in. ##### ZHANAT Stayed 2 nights in May 2022 ### 6/10 Okay #### Kemal May 13, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Personel yavaş ve ilgisiz ##### Kemal Stayed 4 nights in May 2022 ### 6/10 Okay #### Arman Apr 16, 2022 Liked: Cleanliness, amenities The property was alright, lobby was fantastic, coffee and water are extremely expensive. Cigar lounge was nice. Breakfast was not good example: watery scrambled eggs. ##### Arman Stayed 3 nights in Apr 2022 ## Expedia's Latest Trends ### Hotels > [Adults Only Resorts & Hotels in New Brunswick](https://www.expedia.ca/Destinations-In-New-Brunswick-Adults-Only-Resorts.0-0-d11161-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Loews Ventana Canyon Resort](https://www.expedia.ca/Tucson-Hotels-Loews-Ventana-Canyon-Resort.h11605.Hotel-Information) > > [Hotels near The Hospital for Sick Children](https://www.expedia.ca/The-Hospital-For-Sick-Children-Hotels.0-l6142314-0.Travel-Guide-Filter-Hotels) > > [One King West Hotel & Residence](https://www.expedia.ca/Toronto-Hotels-One-King-West-Hotel-Residence.h1234327.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Airport Dieppe by IHG](https://www.expedia.ca/Moncton-Hotels-Holiday-Inn-Express-Hotel-Suites-Airport-Dieppe.h1730175.Hotel-Information) > > [The Westin Monache Resort, Mammoth](https://www.expedia.ca/Mammoth-Lakes-Hotels-The-Westin-Monache-Resort.h1721830.Hotel-Information) > > [Hotel Balcón de Europa](https://www.expedia.ca/Nerja-Hotels-Hotel-Balcon-De-Europa.h1468173.Hotel-Information) > > [Hotels near Stagecoach Festival](https://www.expedia.ca/Stagecoach-Festival-Hotels.0-l553248635977254220-0.Travel-Guide-Filter-Hotels) > > [Hotel Riu Palace Las Americas - Adults Only- All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Las-Americas-All-Inclusive-Adults-Only.h1087294.Hotel-Information) > > [All Inclusive Resorts and Hotels in Tulum](https://www.expedia.ca/Tulum-Hotels-All-Inclusive-Hotel.0-0-d182189-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Motels Grande Prairie](https://www.expedia.ca/Grande-Prairie-Motels.d6139550-aaMotels.Travel-Guide-Accommodation) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) ### Flights > [Flights from Minneapolis - St. Paul (MSP) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/msp/yyj/minneapolis-to-victoria) > > [Flights from Incheon (ICN) to Narita (NRT)](https://www.expedia.ca/lp/flights/icn/nrt/seoul-to-tokyo) > > [Flights from Vancouver (YVR) to Rome (FCO)](https://www.expedia.ca/lp/flights/yvr/fco/vancouver-to-rome) > > [Flights from Cranbrook (YXC) to Spokane (GEG)](https://www.expedia.ca/lp/flights/yxc/geg/cranbrook-to-spokane) > > [Flights from Atlanta (ATL) to New Orleans (MSY)](https://www.expedia.ca/lp/flights/atl/msy/atlanta-to-new-orleans) > > [Flights from Minneapolis - St. Paul (MSP) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/msp/fll/minneapolis-to-fort-lauderdale) > > [Flights from Montreal (YUL) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/yul/phx/montreal-to-phoenix) > > [Flights from Charlottetown (YYG) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyg/lax/charlottetown-to-los-angeles) > > [Flights from Las Vegas (LAS) to Hamilton (YHM)](https://www.expedia.ca/lp/flights/las/yhm/las-vegas-to-hamilton) > > [Flights from Houston (IAH) to Ladyville (BZE)](https://www.expedia.ca/lp/flights/iah/bze/houston-to-belize-city) > > [Flights from Narita (NRT) to Chek Lap Kok (HKG)](https://www.expedia.ca/lp/flights/nrt/hkg/tokyo-to-hong-kong) > > [Flights from Detroit (DTW) to Faro (FAO)](https://www.expedia.ca/lp/flights/dtw/fao/detroit-to-faro) ### Packages > [Six Flags Great Adventure](https://www.expedia.ca/Six-Flags-Great-Adventure-Cream-Ridge.d6080385.Vacation-Attraction) ### Vacation Rentals > [Revelstoke Vacation Rentals](https://www.expedia.ca/Revelstoke-Vacation-Rentals.d10607.Travel-Guide-VacationRentals)